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Recensioner av Knowsley Inn & Lounge

3 out of 5
Knowsley Inn & Lounge
Ribblers Lane, Knowsley, Liverpool, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 458 av 1002 recensioner" "
8 - Bra i betyg. 357 av 1002 recensioner" "
6 - Okej i betyg. 106 av 1002 recensioner" "
4 - Dåligt i betyg. 46 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1002 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Susanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Susanna

Bodde här 1 natt i december 2023

10/10 Fantastiskt

omar, Eslov

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really appreciate that hotel 🏨
Bodde här 1 natt i juli 2022

6/10 Okej

Lars J, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Speedy check-in. Rooms clean and well-kept. Poor selection of bread and no cheese or vegetables putting breakfast at the lower end. Convenient location off the motorway junction.
Bodde här 1 natt i augusti 2018
Svar från Rozalyn 21 aug. 2018
thank you for your feedback regarding your stay at the holiday inn express knowsley. our breakfast is classed as a express breakfast with a few hot options toast and cereal . Again thank you for staying

6/10 Okej

Arne

6/10 Okej

Petrona

Reste med sin partner
I liked the fact that the room was very spacious and thoughtfully designed, e.g foldaway iron andciron board. Headboard designed to accommodate plug sockets, usb points, plenty of sockets in the room. Staff - The staff were friendly and polite, helpful. Dislikes - The lift to the upper floors was very dirty, carpet needs hoivering, cleaning/replacing, mirror in the lift and internal lift doors dirty.. There was basically no show gel in the shower, and very little hand soap in the dispensers which implies rooms arenot checked to see if they meet basic standards. On the first morning at breakfast all the tables close to the breakfast area were all dirty and no attempt was made to clean them until i mentioned it. There was a homeless man who i assume the hotel had allowed to come into the hotel to use the phone wabdering into the breakfast area lifting all the lids to see what breakfast was left. I informed the staff who appear to be sleeping. I dont have any issues with homeless people, or ecen the hotel giving him left over food. However, that is not what i want or expect to see whilst eating breakfast. The area outside the hotel where people smoke was untidy with leftover cans etc.
Bodde här 3 nätter i maj 2024

8/10 Bra

Martin

Reste med sin partner
Enjoyed our stay at the Inn , clean and comfortable. Would definitely recommend.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Ella

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was excellent and the staff were phenomenal! Would definitely recommend. The only downside is location but theres not much you can change about that.
Bodde här 1 natt i maj 2024

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Bekvämligheter
Great location & lovely hotel
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Peter, Billingshurst

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
I use this hotel as it is close to a site I am managing in Knowsley. Very good stay no issues at all.
Bodde här 1 natt i maj 2024
Svar från Jeff 20 maj 2024
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jeff.

10/10 Fantastiskt

Katie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I very much enjoyed our stay! 30 minute from Liverpool City Centre, (great if you have a car) Very comfortable bed!! Air-conditioning was fantastic for hearing and cooling the room. Overall great stay
Bodde här 2 nätter i maj 2024
Svar från kaitlyn 9 maj 2024
Dear Katie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,KaitlynGuest Service Assistant

8/10 Bra

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was exactly what I wanted from a hotel - good price, very clean and good facilities, and the staff were always helpful and friendly. It is worth noting that the hotel is quite far out from Liverpool city centre, so if you are looking to travel into the city during your stay, you would be looking to drive in, get a taxi (around £19-£25 each way), or look into the other transport links. But it is a very nice hotel, I am not sure there is anything else I could really have wanted or asked for, and I would definitely recommend
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel very friendly staff will be visiting again 5 🌟
Bodde här 1 natt i april 2024
Svar från Jeff 1 maj 2024
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jeff.

2/10 Väldigt dåligt

craig

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
Cheap hotel! But you pay for what you get, dogs in restaurant. Room stunk of smoke, very noisy! Poor sleep
Bodde här 1 natt i mars 2024

8/10 Bra

Dr Imraan

Gillade: Personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Mayowa

Gillade: Renlighet och bekvämligheter
Lovely
Bodde här 2 nätter i april 2024
Svar från Kelvin 30 apr. 2024
Dear Mayowa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kelvin

10/10 Fantastiskt

Ash

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very professional, clean and great customer service at front of house.
Bodde här 1 natt i april 2024
Svar från Kelvin 30 apr. 2024
Dear Ash,Thank you for the great review of our hotel! We are delighted you found our staff professional and that you enjoyed your stay and hope to see you again very soon.Sincerely,Kelvin

10/10 Fantastiskt

Jo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel, 15 minute drive from Anfield, very convenient, parking included, breakfast very reasonably priced and kids under 12 eat free with every paying adult.
Bodde här 1 natt i april 2024
Svar från Kelvin 30 apr. 2024
Dear Jo,Thank you for posting your review, i am very pleased you found us in a convenient location and found the hotel met your need's. We hope to welcome you back again soon.Kind regardskelvin

8/10 Bra

Wander

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Pauline

Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Jill

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly efficient courteous staff. Nothing was yoo much trouble.
Bodde här 1 natt i april 2024
Svar från Lindsay 23 apr. 2024
Hi JillThank you for the great review, your comments have been passed onto the team. It's great to know your experience was a good one and We are glad that you enjoyed your stay! hope to see you again very soon.Sincerely,Lindsay

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Lindsay 23 apr. 2024
Dear LindaThank you rating our hotel following your recent stay with us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

8/10 Bra

Ian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property on the whole was good but there were a few details that show a need for a bit more maintenance. Fine points like the toilet seat was not fixed in place.
Bodde här 2 nätter i april 2024
Svar från lindsay 19 apr. 2024
Dear IanThank you for your feedback regarding your recent visit at our hotel.Rest assured that your comments are taken seriously and looked into as a matter of urgency and put right by our team.We value your comments and welcome the opportunity to serve you again. Sincerely,Lindsay

2/10 Väldigt dåligt

Heath

Bodde här 4 nätter i april 2024

8/10 Bra

Christian

Gillade: Personal och service
Günstig
Bodde här 3 nätter i april 2024
Svar från lindsay 19 apr. 2024
Thank you for rating your recent stay with usRegardsLindsay

10/10 Fantastiskt

Pubudu

Bodde här 1 natt i april 2024
Svar från Lindsay 9 maj 2024
Dear PubuduThank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were brilliant breakfast ok room great parking plenty and safe
Bodde här 3 nätter i april 2024
Svar från Lindsay 24 apr. 2024
Hi StephenThank you for your great review of our hotel.We look forward to welcoming you back soon.RegardsLindsay

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Lindsay 11 apr. 2024
Dear SarahThank you for taking the time to rate your recent stay with us. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

8/10 Bra

Helen

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Lindsay 11 apr. 2024
Dear HelenThank you for taking the time to rate your stay with us!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

10/10 Fantastiskt

Lisa

Bodde här 1 natt i april 2024
Svar från Lindsay 9 maj 2024
Dear LisaThank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

10/10 Fantastiskt

Jens

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Schönes Hotel , nicht weit von Liverpool entfernt .
Bodde här 2 nätter i mars 2024
Svar från Lindsay 11 apr. 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Fantastiskt

Susan

Reste med familj och småbarn
Clean, comfortable, very friendly and welcoming . Excellent customer service and value for money.
Bodde här 1 natt i mars 2024
Svar från Lindsay 11 apr. 2024
Dear SusanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

8/10 Bra

Adam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
easy to find,clean and tidy and quiet.
Bodde här 1 natt i mars 2024
Svar från lindsay 19 apr. 2024
Dear AdamThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Lindsay

8/10 Bra

Roland

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very happy with the hotel. Bed was a little hard.
Bodde här 1 natt i april 2024
Svar från lindsay 19 apr. 2024
Dear RolandThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! and you can try one of our newer bedsSincerely,Lindsay

8/10 Bra

margaret

All clean..staff polite and friendly
Bodde här 2 nätter i mars 2024
Svar från Lindsay 23 apr. 2024
Dear MargaretThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

10/10 Fantastiskt

Frank Bernd

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service, brilliant room. Would highly recommend!!!
Bodde här 2 nätter i mars 2024
Svar från Lindsay 23 apr. 2024
Hi FrankThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

6/10 Okej

Greg

Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The shower was terrible in my room (111) at all times of the day. The windows was closed but didn't seal properly, a lot of road buzz from outside. Overall a reasonable hotel for a reasonable price.
Bodde här 2 nätter i mars 2024
Svar från Lindsay 23 apr. 2024
Dear GregThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the shower pressure.Rest assured that these issues have been looked into as a matter of urgency and put right by our team.We value your comments and welcome the opportunity to serve you again. Sincerely,Lindsay

10/10 Fantastiskt

Phil

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great price, good standards within the hotel. Easy commute into Liverpool
Bodde här 1 natt i mars 2024
Svar från Lindsay 24 apr. 2024
Dear PhilThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

6/10 Okej

Richard

Gillade: Renlighet
Hotel itself was fine, the room was clean and comfortable as were the communal areas. The thing that let it down for me was what appears to be a lack of staff. The staff were polite and helpful but when it came to our evening meal we were waiting well over an hour. Breakfast was also a disappointment as you had to wait for everything to be replenished, which took sometime. The food was ok.
Bodde här 1 natt i mars 2024
Svar från Lindsay 24 apr. 2024
Dear RichardThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Lindsay

10/10 Fantastiskt

paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
friendly staff the rooms are spotless
Bodde här 1 natt i mars 2024
Svar från Lindsay 24 apr. 2024
Hi PaulThank for the great review.We look forward to welcoming you back soonRegardsLindsay

8/10 Bra

Rob

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel, clean and inviting reception. Easy parking with plenty of spaces. Bed was a bit hard, other than that good stay
Bodde här 1 natt i mars 2024
Svar från Lindsay 24 apr. 2024
Dear RobThank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.RegardsLindsay

10/10 Fantastiskt

Vicky

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pros 1-This is a very nice hotel, and very modern. 2- great location, close to amenities. 3- friendly staff, was able to accommodate getting extra pillows covers ect. cons 1- breakfast is a little on the expensive side compared to surrounding hotels. 2- housekeeping entered our room at 7:30am and woke my children and myself up, she didnt apologise she just walked out the room, i had to go to reception to enquire who walked into our room at that time. 3- in the morning i emptied our room bin, asked housing keeping for some clean towels explained our room didnt need cleaning, when we left for the day i placed the do not disturb sign on the door, when we got back i discovered the sign on the door and personally telling the housekeeper our room did not need cleaning was disregarded.
Bodde här 3 nätter i mars 2024
Svar från Lindsay 24 apr. 2024
Dear VickyThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.We look forward to welcoming you again soonSincerely,lindsay

8/10 Bra

Jannine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Lindsay 24 apr. 2024
Thank you for your rating

4/10 Dåligt

Edward

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
We opted to take breakfast on our first day which we paid for cash without receipt. It had a dreadful smell in the morning overcooked sausages and undercooked bacon. Had to resort to other items such as toast !!! Bathroom facilities are poor with poor water pressure too. Linen was not changed for us despite being required (visible) showing that cleanliness is much to be desired.
Bodde här 2 nätter i mars 2024
Svar från Lindsay 24 apr. 2024
Dear EdwardThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the poor shower pressure and the breakfast.Rest assured that these issues will be looked into as a matter of urgency and put right by our team.We value your comments and welcome the opportunity to serve you again. Sincerely,Lindsay

6/10 Okej

Rebecca

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Lindsay 24 apr. 2024
Thank you for your rating

10/10 Fantastiskt

Alexandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Lindsay 24 apr. 2024
Thank you for your rating

10/10 Fantastiskt

Philip

Bodde här 1 natt i mars 2024
Svar från Lindsay 24 apr. 2024
Hi PhilipThank you for your rating

6/10 Okej

Hossam

Reste med familjen, Reste med sin partner
Gillade: Personal och service
Not bad considering value for money. Blood stain on bedsheet, garbages were never changed, toilet didn’t flush properly & power sockets did not work.
Bodde här 2 nätter i mars 2024
Svar från Lindsay 24 apr. 2024
Dear HossamThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Lindsay

6/10 Okej

Ian

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
It is in the middle of nowhere by major roads. You can not walk anywhere
Bodde här 1 natt i mars 2024
Svar från Lindsay 24 apr. 2024
Dear IanThank you for taking the time to share your feedback. Sincerely,Lindsay