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10 - Fantastiskt i betyg. 303 av 498 recensioner" "
10 - Fantastiskt
303
8 - Bra i betyg. 130 av 498 recensioner" "
8 - Bra
130
6 - Okej i betyg. 36 av 498 recensioner" "
6 - Okej
36
4 - Dåligt i betyg. 19 av 498 recensioner" "
4 - Dåligt
19
2 - Väldigt dåligt i betyg. 10 av 498 recensioner" "
2 - Väldigt dåligt
10
9,0/10
Renlighet
9,2/10
Personal och service
8,4/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
8,4/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Tove
Reste med familjen
11 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, spacious, very friendly staff
We had a great one night stay stay in a 2 bedroom suite. It was very clean and spacious and the beds very comfortable. The service at breakfast and the front desk was exceptional, all very friendly and helpful. My husband who has traveled a lot and stayed at five star hotels for work over the years thought the service was at a five star hotel level. We can highly recommend.
Tove
Bodde här 1 natt i augusti 2023
Svar från Operations Manager 15 aug. 2023
Thank you so much for your rating .We greatly appreciate it. Thank you so much for choosing Staybridge Suites. We are pleased to hear you enjoyed your stay with us. We strive to make our guests stay as memorable as we can .We hope you stay with us again and we can make it even better.
10/10 Fantastiskt
James
13 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and comfortable
James
Bodde här 1 natt i maj 2024
8/10 Bra
Bikash
12 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bikash
Bodde här 2 nätter i maj 2024
10/10 Fantastiskt
Vashti
Affärsresenär, Reste med familjen
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent, loved our stay
Vashti
Bodde här 4 nätter i april 2024
Svar från Sandi Bridge - Customer Service 30 apr. 2024
We are delighted that you enjoyed your stay with us! We hope to see you again!
2/10 Väldigt dåligt
Dalindyebo
Reste med familjen
24 apr. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
The staff were lovely but the first room we stayed in was not vacuumed and the room we were transferred to had uncleaned stains on the couch (which we cleaned ourselves), on the carpet, as well as crusted on particles in the bathroom and kitchen, which we cleaned ourselves. The place was a little run down but that would have been workable if not for the terrible clean issues.
Dalindyebo
Bodde här 1 natt i april 2024
Svar från Sandi Bridge - Customer Service 25 apr. 2024
We are sorry you had this experience. That is not the way we operate our hotel. Please accept my apology and we will look into how that may have happened and how to rectify that situation in the future.
10/10 Fantastiskt
Joseph
Reste med familj och småbarn, Reste med familjen
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay. Would stay again.
Joseph
Bodde här 3 nätter i april 2024
Svar från Sandi Bridge - Customer Service 19 apr. 2024
We are so happy to hear that! We look forward to seeing you again when you are in the Syracuse NY area. Thank you for staying at the Staybridge Suites Syracuse/Liverpool.
6/10 Okej
Joan
Affärsresenär, Reste med familjen
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable room. Mattress wasn't the best quality though.
We'll stay again however because they carried Epoch Times newspaper. First hotel I've seen with a conservative newspaper, yay!
Joan
Bodde här 2 nätter i april 2024
Svar från Sandi Bridge - Customer Service 17 apr. 2024
Mattresses are on our list of new items. We hope you'll stop back and stay with us again when you are visiting Syracuse.
10/10 Fantastiskt
William, GreenField Park
Reste med sin partner
5 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was great. Staff was excellent - we enjoyed our stay there. Only thing we did not like was that the hotel is located in a dark neighbourhood with not much to do around.
William
Bodde här 2 nätter i mars 2024
Svar från Sandi Bridge - Customer Service 5 apr. 2024
We are glad you enjoyed your stay at our hotel. If you stay with us again, please let our front desk know you are looking for area attractions. We'd be delighted to assist you!
8/10 Bra
mary
31 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall decent overnight stay. The staff were friendly and breakfast was pretty good. They offered fresh berries and other fruits which is a big plus. The hotel is in need of new beds, bedding and chairs. The sofa bed mattress had yellow stains and the room did not come with bedding until requested. There were holes in the blanket. Definitely need a revamp of these items.
mary
Svar från Sandi Bridge - Customer Service 4 apr. 2024
We are looking forward to new items as well! We hope you'll be back in the area after that has happened. Thanks for staying at the Staybridge Suites Syracuse/Liverpool!
8/10 Bra
Robert
Reste med sin partner
24 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
Following a snow fall, sidewalks connecting the parking lot in front of hotel wasn’t cleared causing a long walk around on icy driveway.
Furniture in room is badly worn with torn cushions.
Robert
Bodde här 1 natt i mars 2024
Svar från Sandi Bridge - Customer Service 25 mars 2024
We are sorry your experience wasn't quite what you expected. Please know that we will look into this and see where we can improve. We hope you'll give another chance on your next stop in Syracuse!
10/10 Fantastiskt
Latisha
Reste med sin partner
13 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’ve stayed 2 times In the Pass 3 weeks My Boyfriend lives in Syracuse and We love it here. It makes us Feel like it’s our Apartment not a Hotel. Will stay here Everytime I come in town
Latisha
Bodde här 2 nätter i mars 2024
Svar från Sandi Bridge - Customer Service 14 mars 2024
That is great! Our all-suite property is made to feel that way. We look forward to seeing you again!
10/10 Fantastiskt
Laura
Reste med familjen
11 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The weekend breakfast was made even better with Mary. She absolutely made our stay here a thousand times better. Thank you!
Laura
Bodde här 4 nätter i mars 2024
Svar från Sandi Bridge - Customer Service 11 mars 2024
Thank you for the kind words! Yes Mary is one of our gems and we so appreciate all she does for us. We are so glad you were able to meet her! Thank you for staying at the Staybridge Suites Syracuse!
8/10 Bra
Tiana
3 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tiana
Bodde här 2 nätter i mars 2024
Svar från Sandi Bridge - Customer Service 4 mars 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool!
6/10 Okej
Robert Scott, Katy
1 mars 2024
Robert Scott
Bodde här 3 nätter i februari 2024
Svar från Sandi Bridge - Customer Service 4 mars 2024
Please let us know how we could make your stay better. We value our guests' input!
10/10 Fantastiskt
Jimaka
22 feb. 2024
Jimaka
Bodde här 1 natt i februari 2024
Svar från Sandi Bridge - Customer Service 21 mars 2024
Thank you for staying with us! We are so happy that your stay was positively memorible. We look forward to seeing you again.
10/10 Fantastiskt
Sherrill
Reste i grupp, Reste med familjen
17 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was super friendly
Sherrill
Bodde här 1 natt i januari 2024
Svar från Sandi Bridge - Customer Service 17 feb. 2024
We are so happy that you enjoyed your stay at our hotel. We hope to see you back sometime!
8/10 Bra
April, midway
Reste med sin partner
11 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall it was a nice place to stay needs more stuff around it and it’s set off the road parking lot needs some better lines and such. Guy who checked us in was super nice.
April
Bodde här 1 natt i februari 2024
Svar från Sandi Bridge - Customer Service 17 feb. 2024
Thanks so much for staying at our hotel and we hope to see you again!
10/10 Fantastiskt
Donald
22 jan. 2024
Donald
Bodde här 2 nätter i januari 2024
Svar från Sandi Bridge - Customer Service 17 feb. 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool.
6/10 Okej
DOUGLAS
15 jan. 2024
DOUGLAS
Bodde här 2 nätter i januari 2024
Svar från Sandi Bridge - Customer Service 16 jan. 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool.
10/10 Fantastiskt
Dawn
Reste med familjen
5 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kudos to the Suites
My stay at the Suites was one surprise after another. I had my dog with me and the $75 fee was a surprise. The Suites charges $75 for 1-6 days. It was a bit much for one day I thought. Then, the man at desk told me there was a complimentary evening meal. We fed the dog, too. I could not figure out how to make the dvd player work in the room so maintenance came and started it for us. We asked if there was a place in the hotel to get popcorn. Roy said he didn’t think so. About a half hour later there was a knock on our room door. The maintenance man had gone to the store and bought us a bag of popcorn. He wouldn’t let us pay for it. Everywhere I went with my dog, the staff were so gracious. Mary fed the dog breakfast bacon. Put that the suite was clean and super comfortable, I give this place all the stars I can give it.
Dawn
Bodde här 1 natt i januari 2024
Svar från Sandi Bridge - Customer Service 16 jan. 2024
Hi Dawn - We are so glad we were able to make your experience at our hotel positively memorible! Thank you for staying with us and we look forward to you visiting us again!
10/10 Fantastiskt
hannah
Reste med familjen
30 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
hannah
Bodde här 1 natt i december 2023
Svar från Sandi Bridge - Customer Service 16 jan. 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool!
10/10 Fantastiskt
Daria
29 dec. 2023
Daria
Bodde här 1 natt i december 2023
Svar från Sandi Bridge - Customer Service 7 feb. 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool!
10/10 Fantastiskt
Patricia
28 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Patricia
Bodde här 1 natt i december 2023
Svar från Operations Manager 29 dec. 2023
Thank you for choosing Staybridge Suites Liverpool NY. We appreciate your feedback. We strive to ensure each guests stay is comfortable and enjoyable . we Hope to see you soon. Have a wonderful new year.
8/10 Bra
Rosalie
25 dec. 2023
Rosalie
Bodde här 1 natt i december 2023
Svar från FOM 26 dec. 2023
Thank you for taking the time to tell us about your experience at Staybridge Suites SYRACUSE (LIVERPOOL).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly at or staybridgeom@staysyracuse.com.Sincerely,ESTER ELAQUE staybridgeom@staysyracuse.com
10/10 Fantastiskt
Shannon
2 dec. 2023
Shannon
Bodde här 1 natt i december 2023
6/10 Okej
Ivan
2 dec. 2023
Ivan
Bodde här 1 natt i december 2023
8/10 Bra
Angela
23 nov. 2023
Angela
Bodde här 1 natt i juli 2023
10/10 Fantastiskt
Kimberly
22 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a stop on a journey, quick in and out. Easy to find, super friendly, helpful staff. Clean and well appointed with easy Wi-Fi! Loved the kitchenette idea, even if I didn’t use it. Highly recommend.
Kimberly
Bodde här 1 natt i november 2023
Svar från Michelle General manager 22 nov. 2023
Good morning Kim and thank you very much for the review. I will share this review with my staff this morning and we hope to see you another time. Have a great Thanksgiving. :)
10/10 Fantastiskt
Barbara
15 nov. 2023
Gillade: Personal och service
Barbara
Bodde här 14 nätter i november 2023
Svar från Sandi Bridge - Customer Service 16 nov. 2023
We are delighted you enjoyed your stay! We hope to see you again!
6/10 Okej
Suzanne
Reste med sin partner
10 nov. 2023
Gillade: Personal och service
Staff was very helpful and friendly. Gym had broken equipment. Room smelled like smoke. General condition was dated and worn.
Suzanne
Bodde här 2 nätter i november 2023
Svar från Operations Manager 10 nov. 2023
Thank you for staying with us at Staybridge Suites Liverpool . We appreciate your feedback. We apologize for the broken equipment ,we are currently awaiting parts and will be up and running soon. We hope you stay with us again in the future.
8/10 Bra
Lynn
6 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable, Clean & Convenient
The hotel was clean and comfortable. Close to Syracuse University which is what we were looking for. The breakfast staff were incredibly friendly and provided great service. Overall, it was a good experience and we would stay here again.
Lynn
Bodde här 3 nätter i november 2023
Svar från Sandi Bridge - Customer Service 6 nov. 2023
We are so glad you enjoyed your stay at the Staybridge Suites Syracuse! We hope to see you again!
10/10 Fantastiskt
Sherrill
Reste med familjen
5 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is located near places we wanted to go to. The breakfast was good, only down side was they were out of a few things.
Sherrill
Bodde här 1 natt i oktober 2023
Svar från Sandi Bridge - Customer Service 6 nov. 2023
Thanks so much for staying at the Staybridge Suites Syracuse! We hope to see you again!
10/10 Fantastiskt
Connie
4 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious and clean suite. Staff very helpful.
Connie
Bodde här 2 nätter i november 2023
Svar från Sandi Bridge - Customer Service 5 nov. 2023
We are so happy your stay was positive! Thank you for staying at the Staybridge Suites Syracuse/Liverpool NY!
6/10 Okej
Verifierad resenär
Affärsresenär
23 okt. 2023
Gillade inte: Rummets bekvämlighet
Room for improvement
Room was somewhat clean, however, hair left in the bathroom sink. The bed was not comfortable, just an old spring matress that was sinking in the middle. Room refrigerator wasn't cold enough to keep the food cold. Breakfast is only served at 7h30 am, which isn't really conveinient if you are there for work and leave early. Also, the gym equipment all require maintenance. There is better for the price.
Verifierad resenär
Bodde här 2 nätter i oktober 2023
Svar från Sandi Bridge - Customer Service 2 nov. 2023
Yes; our breakfast on weekends does begin at 7:30am. We are so sorry if that wasn't explained at the time of booking. We strive to keep our guests happy; please let us know if there are issues we can fix while you are in house. Thank you for the information you've provided.
6/10 Okej
Denice
23 okt. 2023
Denice
Bodde här 1 natt i oktober 2023
Svar från Sandi Bridge - Customer Service 2 nov. 2023
Thank you for your feedback.
10/10 Fantastiskt
InSook
22 okt. 2023
InSook
Bodde här 1 natt i oktober 2023
Svar från Sandi Bridge - Customer Service 16 nov. 2023
Thank you for staying at our hotel! We are so glad your stay was positively memorible!
8/10 Bra
Deirdre
Reste med familjen
30 sep. 2023
Gillade: Personal och service och rummets bekvämlighet
Deirdre
Bodde här 1 natt i september 2023
Svar från Sandi Bridge - Customer Service 2 nov. 2023
Thank you for your response.
10/10 Fantastiskt
Christopher
29 sep. 2023
Christopher
Bodde här 3 nätter i september 2023
Svar från Sandi Bridge - Customer Service 2 nov. 2023
We are delighted that you enjoyed your stay! Thanks so much for your response!
8/10 Bra
Verifierad resenär
27 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Two Nights at Staybridge Suites
Enjoyable stay, a little confusion initially finding the hotel when GPS was set to Electronics Pkwy address (it's beside/behind a now vacant Ramada Inn building). The room was very clean and comfortable, worked well for our 2-night stay with the full fridge and couch with lounge end. Breakfast was fine, we did not take advantage of the light supper that was offered 5:30 - 7:00. Only issue that might make us consider an alternative next time is that it appears to be in the flight path from the Syracuse Airport, so intermittent and reasonably loud flight noise when trying to get to sleep! Otherwise location was good in relation to interstates, Destiny USA and restaurants. One snafu - somehow we were checked out after one night and had to be checked in again!
Verifierad resenär
Bodde här 2 nätter i september 2023
Svar från Michelle General manager 27 sep. 2023
Thank you for your feedback, we are having a review contest here at the hotel, this truly helps my staff gage preceptive on areas to work on. So thank you for any feedback and we hope to see you in the future. Bye for now!
10/10 Fantastiskt
Marilyn
24 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend away
It was wonderful. Price went up for our date ,then I realized it was a big SU home game 😄 .I would like to recommend a 2nd waste basket in the bathroom area
Marilyn
Bodde här 1 natt i september 2023
Svar från Sandi Bridge - Customer Service 25 sep. 2023
We are so delighted that you enjoyed your stay with us. We hope to see you again!
10/10 Fantastiskt
Craig
24 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Craig
Bodde här 1 natt i september 2023
Svar från Sandi Bridge - Customer Service 25 sep. 2023
Thank you for staying at the Staybridge Suites Syracuse/Liverpool!
4/10 Dåligt
Rebecca
Reste med familjen
19 sep. 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Terribly uncomfortable and NOISY beds.
The beds were so bad and so noisy! They could not give us an accessible bathroom but gave use one with a broken and unsafe toilet. I’ve maker broken. Disposal broken. Sink clogged. Room was worn out and in need of much maintenance (room 556). We had to change room for day two.
Rebecca
Bodde här 2 nätter i september 2023
Svar från Sandi Bridge - Customer Service 19 sep. 2023
We are so sorry you were unable to purchase an accessible room. Thank you for letting us know that there was an issue with that room so that we can fix it. We are sorry your stay wasn't what you had expected.
10/10 Fantastiskt
Tiffany
Reste med familjen
14 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tiffany
Bodde här 1 natt i september 2023
Svar från Sandi Bridge - Customer Service 14 sep. 2023
We are delighted that you enjoyed your stay! We hope you will stay with us again when you are in the Syracuse/Liverpool, NY area.
8/10 Bra
Laurie
Reste med sin partner
2 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Very clean. Staff very friendly and helpful! Stayed here when in town for the NYS Fair.
Enjoyed our stay.
Laurie
Bodde här 1 natt i augusti 2023
Svar från Sandi Bridge - Customer Service 2 sep. 2023
Thanks for staying at the Staybridge Suites Syracuse/Liverpool! We are so glad you enjoyed your stay.
10/10 Fantastiskt
Dan
Reste med familjen
2 sep. 2023
Gillade: Bekvämligheter
quick check in, clean
Dan
Bodde här 1 natt i september 2023
Svar från Sandi Bridge - Customer Service 2 sep. 2023
We are so glad we could make your check in smooth. We hope you'll stay with us again when you're in the Syracuse, NY area.
8/10 Bra
Kim
1 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is very well-kept. The front desk staff were polite and accommodating. My bed was very comfortable, although the sheets had an odd smell. I could have asked for a bed change but did not. The breakfast was okay. I would return to the hotel for a short stay.
Kim
Bodde här 2 nätter i augusti 2023
Svar från Sandi Bridge - Customer Service 1 sep. 2023
We are glad you enjoyed your stay. If you ever need anything while our guest, please let us know. We are delighted to assist you!
10/10 Fantastiskt
EDWARD
Reste med familjen
19 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Suite was quite and roomy.
EDWARD
Bodde här 1 natt i augusti 2023
Svar från Sandi Bridges 20 aug. 2023
We are delighted your stay was good. We hope to see you again!
4/10 Dåligt
Vanessa
19 aug. 2023
Gillade inte: Renlighet och boendets skick och faciliteter
Vanessa
Bodde här 1 natt i augusti 2023
Svar från Sandi Bridges 20 aug. 2023
We are sorry you weren’t happy with your stay. Please let us know how that could have been better.
10/10 Fantastiskt
Tammy
16 aug. 2023
Tammy
Bodde här 1 natt i augusti 2023
Svar från Operations Manager 18 aug. 2023
Thank you so much for choosing to stay with Staybridge Suites. We appreciate your positive feedback and are happy to hear you enjoyed your stay. We hope to see you again soon.
8/10 Bra
Kelly
Reste med familj och småbarn
16 aug. 2023
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The place is clean, safe and comfortable. Hot breakfast daily and free supper meal Mon-Thurs. Spacious rooms. Only complaint is that I had to call everyday to have someone exchange towels and take trash. And there's no pool, but I knew that ahead of time. I stayed a week, would definitely go back!
Kelly
Bodde här 7 nätter i augusti 2023
Svar från Michelle General manager 16 aug. 2023
We appreciate your feedback, we will use your constructive feedback and apply that to our housekeeping department. Thank you for staying with the Staybridge Team and we look forward to having you back. Best Regards the General Manager Michelle.