Reception
Se tillgänglighet

Recensioner av Hotel Galleria

4 out of 5
Hotel Galleria
Gornji Trg 3, Ljubljana

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 63 av 95 recensioner" "
8 - Bra i betyg. 29 av 95 recensioner" "
6 - Okej i betyg. 3 av 95 recensioner" "
4 - Dåligt i betyg. 0 av 95 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 95 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

8/10 Bra

Ebba

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge prisvärt och praktiskt
Hotellet har ett perfekt läge och är lätt att ta sig till. Helt ok frukost bra service. Det som drar ned var att mitt fönster vätte mot en inbyggd innergård - dvs ingen frisk luft utifrån. Kan gärna stanna där igen.
Bodde här 1 natt i augusti 2019
Svar från Family Lah 12 aug. 2019
Dear Ms. Ebba, we would like to thank you for staying at our hotel and for taking your time for providing your valuable feedback. We are happy to hear that you had a positive experience with our service. You were staying in one of our 2 double room types that has windows in internal courtyard like it is stated on booking pages; please kindly note that all other room types has windows facing to peaceful square or garden and castle hill - we would be glad to offer you a room that would fully suite your requirements if you decide to visit us again next time. Thank you again for staying with us. Kindest regards, Family Lah

8/10 Bra

Gurli

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Litet, centralt, charmigt, prisvärt hotell.
Bodde här 6 nätter i maj 2019
Svar från Family Lah 14 juni 2019
Dear Sir/Madam, thank you for staying with us and for taking your precious time for writing your kind words. We are really happy that you had a joyful time here. Looking forward to seeing you again in the near future. Kind regards, Family Lah

8/10 Bra

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2019
Svar från Family Lah 14 juni 2019
Dear Mr. Mikael, thank you for choosing our hotel for your trip to Slovenia and for providing your review. Please do not hesitate to come back next time you visit Ljubljana. Yours, Family Lah

10/10 Fantastiskt

Lars-Göran, Höganäs

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Läget toppen.personalen toppen, lite litet badrum men rent och snyggt.
Bodde här 3 nätter i april 2019
Svar från Family Lah 13 maj 2019
Dear Mr. Lars-Göran, We appreciate your very kind feedback. I will be glad to transfer your kind words to our staff. We would like to thank you for choosing our hotel for your visit of Ljubljana. We hope to see you again soon. Yours faithfully, Family Lah

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
trist frukostinställning
Mycket fint litet hotell som vi uppskattade mycket - om det inte vore för frukostvärdinnan/receptionisten som verkligen drog ner stämningen. Frukost till kl 10, vi kommer ner halv 10 och sätter oss och äter den förvisso lite mediokra frukosten, men helt ok. Mätta kommer vi bli! 10.07 tänder frukostvärdinnan ljusrören, 10.16 säger hon till att frukosten stängde kl 10. Vi förstår ju att vi inte kan förvänta oss mer mat efter kl 10, men att vi måste vara klara kl 10 var nytt för oss. Mycket konstig inställning som drog ner stämningen. Ett sådant fint litet hotell och så denna njugga inställning. Men är ni morgonpigga så ska ni verkligen bo här! ;)
Bodde här 2 nätter i mars 2019
Svar från Martin Lah 16 apr. 2019
Dear Sir/Madam, Thank you for taking the time to write a review of your recent visit. We really appreciate your opinion that allready helped us improve our service and would like to apologize for the inconvenience. We will be pleased if you would stay with us again in the near future and we will do our best to make your stay unforgettable. Yours sincerely, Martin Lah Hotel manager

10/10 Fantastiskt

Philippe

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nous avions réservé au Galleria mais celui-ci étant en rénovation, nous avons été accueillis à l'Hôtel Heritage ( même propriétaire). Communication parfaite avec l'hôtel. Super accommodant pour nous loger dans des conditions supérieures à notre réservation d'origine. Très bel hôtel dans la zone piétonne. Belle chambre. Personnel accueillant et très aimable. Nous recommandons chaudement.
Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a beautiful hotel, modern bathrooms, very clean, great sleep and right on the river in the center of it all. Our only trouble was with parking, but two block walk to the underground secure garage was still manageable with luggage and three kids. This hotel is a perfect location and great price.
Bodde här 1 natt i juli 2021
Svar från Hotel Heritage 2 sep. 2021
Dear Guest, thank you for your visit and for taking your precious time to write your feedback. We are happy to hear that you liked your stay in Ljubljana, our green capital and our Heritage. We would be really happy to see you back again soon, so you can explore our country furthermore. Kindest regards, Hotel Heritage

10/10 Fantastiskt

jørn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2021
Svar från Hotel Heritage 2 sep. 2021
Dear Mr. Jørn, thank you for staying with us and for writing your kind review. We are happy to hear that you liked our hotel and our service. We would be delightful to host you again in the near future. Kindest regards from Ljubljana, Hotel Heritage

10/10 Fantastiskt

Sanna, Helsinki

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a nice clean room with lagre balcony. The hotel has nice inner garden and it is right next to the old town restaurants. We enjoyed our stay.
Bodde här 3 nätter i juli 2020
Svar från Family Lah 3 aug. 2020
Dear Ms. Sanna, we would like to thank you for staying with us and for taking your valuable time for writing your kind feedback. We would be delighted to see you back again in the near future. Yours, Family Lah

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked this old fashioned character property. Well situated. Internal stone steps (no lift) and bed access (side against wall) may be difficult for some people.
Bodde här 3 nätter i februari 2020
Svar från Family Lah 9 mars 2020
Dear Sir or Madam, we would like to thank you for staying with us and for taking your precious time to write your kind feedback. We are happy to hear that you liked the location and the character of our small hotel. We would be delighted to see you back again soon. Yours, Family Lah

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tres bien situe, personnel charmant, belle chambre
Bodde här 6 nätter i februari 2020
Svar från Family Lah 2 mars 2020
Dear Sir or Madam, we would like to thank you for your visit and for your precious feedback. We are truly happy to hear that you had a joyful stay. Looking forward to your next visit. Kind regards, Family Lah

10/10 Fantastiskt

Verifierad resenär

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel. Excellent location. Very pet friendly.
Bodde här 3 nätter i februari 2020
Svar från Family Lah 26 feb. 2020
Dear Sir or Madam, thank you for choosing our boutique hotel for exploring Slovenia and for taking your time to write such a kind feedback. We are really happy to hear that you were satisfied with us. Looking forward to your next visit. Yours faithfully, Family Lah

10/10 Fantastiskt

Monika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wir kommen wieder
Sehr gemütliches, nettes und zentrales Hotel. Sehr schöne Zimmer und tolles bequeme Betten. Frühstück war auch sehr fein. Für jeden etwas dabei. Ich denke wir kommen wieder! :)
Wohzimmer
Schlafzimmer
Bodde här 1 natt i februari 2020
Svar från Family Lah 24 feb. 2020
Dear Ms. Monika, thank you very much for choosing our hotel and for taking your time to write such a lovely feedback. We are really happy to hear that you had a joyful stay. Looking forward to your next visit. Yours, Family Lah

8/10 Bra

Maria, London

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, staff at hotel very helpful and friendly, breakfast very good and bed very comfortable. Very spacious room with large bathroom and 2 bedrooms Would have been good to have some soap at the bathroom sink and could have done with a bin in the main room and a better selection of tea bags, but would definitely recommend
Bodde här 4 nätter i februari 2020
Svar från Family Lah 22 feb. 2020
Dear Ms. Maria, thank you for your stay and for taking your time to write your valuable feedback. We are happy to hear that you were satisfied with your room and our service. Thank you also for your suggestion for improvement; we promise that we will react accordingly. We are looking forward to your next visit. Kindest regards from Ljubljana, Family Lah

10/10 Fantastiskt

Douglas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very friendly, good choice of food in the restaurant for breakfast, a nice sized room. For us the only negatives were the toilet area was quite small and close to the shower and wall, also no door on the shower so the floor got wet if shower head pointing the wrong way. Apart form that we loved the hotel, the area it’s located was nice and easy to get too and a great location within the old town. Bar area nice to sit and have a drink plus not expensive either. Staff were so helpful with booking trips and shuttle bus for us and also gave good advice on what to eat and where. We would definitely love to go back, Ljubljana is a lovely place to visit and this hotel a great place to stay.
Bodde här 3 nätter i februari 2020
Svar från Family Lah 20 feb. 2020
Dear Mr. Douglas, we would like to thank you for staying with us and for taking your valuable time to write your kind feedback. We are truly happy to hear that you enjoyed your stay with us in Ljubljana. Thank you again for your feedback, we really appreciate it. Kindest regards, Family Lah

6/10 Okej

Verifierad resenär

Bodde här 6 nätter i februari 2020
Svar från Family Lah 14 feb. 2020
Dear Sir or Madam, we would like to thank you for choosing our hotel and for taking your time to provide your valuable feedback. We were delighted to have you as our guest. Yours faithfully, Family Lah

8/10 Bra

David, London

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location in the old city. Good-sized room. Reasonable breakfast
Bodde här 2 nätter i februari 2020
Svar från Family Lah 14 feb. 2020
Dear Mr. David, thank you for your stay with us and for taking your valuable time to write your kind feedback. We would be really happy to see you back again soon. Greetings from Ljubljana, Family Lah

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
godt hotel
super god beliggenhed - dejligt hotel
Bodde här 2 nätter i januari 2020
Svar från Family Lah 11 feb. 2020
Dear Mr. Peter, thank you very much for your stay and for taking your precious time to write your kind review. We are truly happy to hear that you spent wonderful time with us in Ljubljana. We are looking forward to your next visit. Yours, Family Lah

10/10 Fantastiskt

A-Z, UK

Gillade: Renlighet och personal och service
Loved this small and friendly hotel. Location is great and beautifully situated for the historic sights around the old town. Staff were so friendly and helpful and made me feel welcome throughout. Would definitely recommend a stay here.
Bodde här 2 nätter i februari 2020
Svar från Family Lah 10 feb. 2020
Dear Sir or Madam, thank you very much for staying at our hotel and for taking your time to write such a kind review. We are happy to hear that you were satisfied with the central location and our service. Please do not hesitate to visit us again in the near future. Kindest regards from Ljubljana, Family Lah

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i februari 2020
Svar från Family Lah 10 feb. 2020
Dear Sir or Madam, thank you for staying with us and for taking your time to provide your valuable feedback. Please do not hesitate to visit us again in the near future. Yours faithfully, Family Lah

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous boutique hotel. Serene and well appointed. A romantic getaway.
Bodde här 3 nätter i januari 2020
Svar från Family Lah 30 jan. 2020
Dear Sir or Madam, we would like to thank you for your visit and for taking your valuable time to provide your kind feedback. We are really happy to hear that you spent a wonderful time with us in Ljubljana. Please do not hesitate to come back again soon. Kindest regards, Family Lah

10/10 Fantastiskt

ONDREJ

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I got here unexpectedly when my car needed a service in my longer way from South East Europe to Prague.. But the upgrade I got is fabulous. Never stayed in approx 85sqm with two terraces of same size and a jacusi-like / spa like bathroom. Recommended and go for room 701 ;)
Bodde här 1 natt i januari 2020
Svar från Family Lah 27 jan. 2020
Dear Mr. Ondrej, thank you for staying in our small hotel and thank you also for your lovely gift and pleasant company. We are really happy that you spent wonderful time with us in Ljubljana. We would like to kindly remind you that the pictures you shared are form the other hotel you stayed in. Thank you again for everything. Kindest greetings from Ljubljana, Family Lah

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Castle walk, cosy hotel, good location.
Nice hotel located five mins walk to main attractions.short walk to castle.check in was easy.no lift so be aware of a lot of luggage.room was big and clean.had room at back looking into back garden. Seperate door to access garden as well.breakfast was good with excellent service and attention to detail.perfect cosy hotel for easy access to city.
Bodde här 1 natt i december 2019
Svar från Family Lah 4 jan. 2020
Dear Mr. Stephen, thank you for staying with us and for providing your precious feedback. We are really glad to hear that you spend joyful holiday with us in Ljubljana. We wish you all the best in 2020. Kindest regards, Family Lah

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Right in the Centre with friendly and helpful staff. It had a lovelu feel to it.
Bodde här 2 nätter i december 2019
Svar från Family Lah 23 dec. 2019
Dear Sir or Madam, we would like to thank you for staying at our hotel and for providing your kind feedback. We are happy to hear that you spent wonderful time with us in Ljubljana. Looking forward to seeing you again in the near future. Have a wonderful and merry Christmas. Kind regards, Family Lah

10/10 Fantastiskt

Mark, Northampton, uk

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, great building nicely restored and good use of the interior space. Breakfast and reception rooms had a really nice atmosphere and nicely decorated. Friendly, helpful staff
Bodde här 3 nätter i december 2019
Svar från Family Lah 19 dec. 2019
Dear Mr. Mark, we would like to thank you for staying with us and for taking your time to write your kind review. We are really happy to hear that your stay met your expectations and would be honored to host you again in the near future. Kind regards, Family Lah

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing place to stay! Highly recommended
Bodde här 3 nätter i november 2019
Svar från Family Lah 8 dec. 2019
Dear Sir or Madam, we would like to thank you for your visit and for taking your precious time to write such a kind review. We are really happy to hear that you spent wonderful time with us in Ljubljana. Please do not hesitate to visit us again. Yours faithfully, Family Lah

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
3 nights in Ljubljana
When I did check in, I got an upgrade and could enjoy garden views. My room was big enough for one person. The heating system also worked well while I slept. In addition, the overall atmosphere was cozy because of paintings on the wall. Staffs were nice. They provided additional toothpaste with me and kept my lugagge after check out. It helped me travel Ljubljana Castle without heavy materials. If I have any chances to visit Slovenia, I would like to accommodate here again.
Bodde här 3 nätter i november 2019
Svar från Family Lah 2 dec. 2019
Dear Sir or Madam, we would like to thank you for your visit and for your kind feedback. We are really glad to hear that you enjoyed your room and the view. Please do not hesitate to visit us again next time you are back in Ljubljana. Yours faithfully, Family Lah

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 8 nätter i november 2019
Svar från Family Lah 28 nov. 2019
Dear Sir or Madam, thank you for staying at our hotel and for providing your kind feedback. We are really glad to hear that you were satisfied with your stay. Looking forward to seeing you back again soon. Yours faithfully, Family Lah

10/10 Fantastiskt

Glenn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Small and quiet hotel. Recommended.
This is a small friendly hotel located on the edge of the pedestrianised old town part of the city. Only a few minutes walk from the funicular to the castle and only seconds from lots of restaurants and cafes. We had a suite at the back of the hotel and it was extremely quiet. The bedroom was large and comfortable. The suite had a separate room with a sofa and space for luggage etc. The bathroom was large and clean. The building itself is very old and has charm. Private transfers to and from the airport can be booked online, at the airport counters or at the hotel. They cost 38 Euros and take around 30 minutes. Shared transfers are 10 Euros per person. The local bus is much cheaper but the timetable is infrequent. The breakfast was varied and perfectly adequate. I enjoyed our stay and would recommend this small hotel to others.
Bodde här 2 nätter i november 2019
Svar från Family Lah 19 nov. 2019
Dear Ms. Glenn, thank you for staying with us and for taking your time to write your kind review. We are delighted to hear that you liked your stay and would be really glad to host you again in the near future. Please accept our kindest regards from Ljubljana. Yours, Family Lah

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had the chance to stay in a great room on the top floor with a veranda with a very high window, looking over a nice and peaceful garden. Very comfortable room, nice personnel at the reception, very decent breakfast. The only negative thing would be the absence of elevator, so depending on your age and knee condition, you may want to ask for a room in a lower floor.
Bodde här 2 nätter i november 2019
Svar från Family Lah 17 nov. 2019
Dear Sir or Madam, we would like to thank you for your stay in our small hotel under the castle hill. Thank you for your kind review; we are glad to hear that you liked it. Please do not hesitate to visit us again. Yours faithfully, Family Lah

8/10 Bra

Jacob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Prima centrale ligging
Centraal gelegen uitstekend ontbijt prima bedden. Douche cabine te klein , veel lawaai van de straat kamer 15
Bodde här 3 nätter i november 2019
Svar från Family Lah 12 nov. 2019
Dear Mr. Jacob, thank you for staying at our hotel and for providing your precious feedback. Please kindly note that each of our rooms has slightly different layout and position, so if you decide to visit us again we can offer you a room with a larger bathroom facing the castle hill and our peaceful garden. Thank you again for your visit. Yours faithfully, Family Lah

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i november 2019
Svar från Family Lah 12 nov. 2019
Dear Sir or Madam, we would like to thank you for your visit and for your kind feedback. We are happy to hear that your were satisfied and would like to host you again next time you are back in Ljubljana. Yours faithfully, Family Lah

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice-looking hotel in the capital!
Thank you for allowing us to have early check in by 11am, and help us with the luggage on arrival (no lift!!!). Nice staff. The location is good and the room is spacious, and they also prepare a big extra sofa bed for us. Very thoughtful! The bathroom has no shower curtain, the one-side glass is not ideal enough! Breakfast is ok, room for improvement.
Bodde här 1 natt i oktober 2019
Svar från Family Lah 5 nov. 2019
Dear Sir or Madam, we would like to thank you for staying at our hotel and for providing your valuable feedback. We are really happy to hear that you had an enjoyable stay with us and we promise you that we will continue with constant improvements of our services and breakfast. Thank you again for your visit. Yours faithfully, Family Lah

10/10 Fantastiskt

Douglas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Family Lah 3 nov. 2019
Dear Mr. Douglas, we would like to thank you for your visit and for taking your valuable time to provide your feedback. We are really happy to hear that you enjoyed your stay with us. Please do not hesitate to visit us again in the near future. Yours faithfully, Family Lah

10/10 Fantastiskt

Mandy, San Francisco, CA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super friendly and helpful staff. Good breakfast. Good location. No lift but staff volunteered to take my baggage to them second floor. Nothing to complain about and will definitely choose this hotel again next time when traveling to Ljubljana.
Bodde här 1 natt i oktober 2019
Svar från Family Lah 25 nov. 2019
Dear Ms. Mandy, we would like to thank you for your visit and for taking your precious time to provide your kind review. We are really happy to hear that you spent wonderful time in Ljubljana and would be really glad to host you again in the near future. Kindest regards, Family Lah

10/10 Fantastiskt

Verifierad resenär

Bodde här 10 nätter i oktober 2019
Svar från Family Lah 3 nov. 2019
Dear Sir or Madam, we would like to thank you for your visit and for taking your valuable time to provide your feedback. We are really happy to hear that you enjoyed your stay with us. Please do not hesitate to visit us again in the near future. Yours faithfully, Family Lah

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Family Lah 3 nov. 2019
Dear Sir or Madam, we would like to thank you for your visit and for taking your valuable time to provide your feedback. We are really happy to hear that you enjoyed your stay with us. Please do not hesitate to visit us again in the near future. Yours faithfully, Family Lah

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hotel Love the service & staff! Big thanks to ana, alix & Miatscha for making us feel at home
Bodde här 3 nätter i oktober 2019
Svar från Family Lah 3 nov. 2019
Dear Sir or Madam, we would like to thank you for staying at our hotel and for providing your precious feedback. We are delighted to hear that you had a joyful stay. I promise to transfer your kind words to our crew. Please do not hesitate to visit us again. Yours, Family Lah

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Erinomainen sijainti keskellä vanhaa kaupunkia. Rauhallinen majoituspaikka.
Bodde här 4 nätter i oktober 2019
Svar från Family Lah 24 okt. 2019
Dear Sir or Madam, thank you for your visit and for taking your precious time to provide your feedback. We are glad to hear that you liked peaceful and central location of our small hotel. Please do not hesitate to visit us again in the near future. Sincerely yours, Family Lah

8/10 Bra

Maddi

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is superb. The hotel is beautifully clean. Breakfast selection is good but coffee and orange juice could’ve been better. Staff are sometimes hard to find if you need something but it is a small hotel and this is not really a problem as they were always accommodating. The reasons for not giving 5 stars are that the shower is too small, the toiletries were very basic and our tea and coffee wasn’t replenished when used, meaning we had to go and ask for more each morning (nor were our cups washed up after use on one occasion) none of these would stop us staying here again but are expected in a four star accommodation.
Bodde här 3 nätter i oktober 2019
Svar från Family Lah 21 okt. 2019
Dear Ms. Maddi, we would like to thank you for choosing our hotel and for taking your valuable time to provide your feedback. We would like to apologize for the inconvenience with coffee and tea; we are replacing coffee and tea portions every day but apparently we somehow left out your room at the time of your visit. We do agree that this is unacceptable and therefore we are sending you our sincere apologies. Please do not hesitate to visit us again, we promise that we will do our best to improve your impression. Please accept our kindest regards, Family Lah

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is converted and is quirky. However the owners have done a great job and its a beautiful place to stay very close to the pedestrian centre. Very helpful staff, lovely rooms, close to lots of restaurants. My one issue would be that there is no lift, but with this sort of renovation, it is not a possible add-on.
Bodde här 3 nätter i oktober 2019
Svar från Family Lah 21 okt. 2019
Dear Sir or Madam, we would like to thank you for staying with us and for taking your time to provide your comprehensive review. We really appreciate to hear that you enjoyed your stay with us. Please do not hesitate to visit us again in the near future. Yours faithfully, Family Lah

8/10 Bra

Chris

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från Family Lah 21 okt. 2019
Dear Mr. Chris, we would like to thank you for choosing our hotel and for providing your valuable review. We are looking forward to your next visit. Yours, Family Lah

10/10 Fantastiskt

Rosemary

Bodde här 2 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff are all very friendly..the location is near downtown..so it is easy to find something to eat at night
Bodde här 2 nätter i oktober 2019
Svar från Family Lah 14 okt. 2019
Dear Sir or Madam, thank you for staying with us and for taking your valuable time to provide your feedback. Please do not hesitate to visit us again in the near future. Sincerely yours, Family Lah

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
What a lovely hotel, the location was brilliant, very close to the centre of the city & the river. Our room was very clean and comfortable with the added bonus of a mini fridge. The breakfast in the morning had lots of choice, and the staff were very nice, polite and helpful. Would definitely stay there again
Bodde här 3 nätter i oktober 2019
Svar från Family Lah 14 okt. 2019
Dear Sir or Madam, we would like to thank you for your visit and for taking your precious time to write your review. We really appreciate your kind words and would be delighted to have you back again soon. Please accept our kindest regards. Yours, Family Lah

8/10 Bra

Deb, Manheim PA

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was great! We were greeted by a pleasant man who carried our luggage up all the flights of stairs to our room (there is no elevator). The furnishings are a bit dated, but the room was clean and beds were extremely comfortable. We also had a view of the castle from our window. They served a great breakfast in the morning. The hotel is located in a nice quiet area, close to shops and restaurants and the Triple Bridge.
Bodde här 1 natt i september 2019
Svar från Family Lah 10 okt. 2019
Dear Madam, we would like to thank you for staying with us and for providing your kind review. We are really happy to hear that you enjoyed your stay with us. We would be delighted to host you again in the near future. Please accept our kindest regards. Yours faithfully, Family Lah

10/10 Fantastiskt

Lori J

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Great small hotel in a quiet location. Good service, large room. Nice breakfast
Bodde här 2 nätter i september 2019
Svar från Family Lah 25 sep. 2019
Dear Ms. Lori, thank you so much for your generous review and kind words. We are really happy to hear that you liked our place. Please do not hesitate to visit us again in the near future. Thank you again for everything. Yours, Family Lah

8/10 Bra

Y. k. sinduri

Gillade: Renlighet och boendets skick och faciliteter
Average Boutique hotel
There was no AC in the bed room and we ended up on the 2nd floor of the hotel and it had no elevator access. Everything else was ok
Bodde här 2 nätter i september 2019
Svar från Family Lah 23 sep. 2019
Dear Mr./Ms. Sinduri, we would like to thank you for staying with us and for providing your feedback. We are glad to hear that you were satisfied with your stay with us. Please kindly note that all our rooms have AC and we do not fully understand your comment. Thank you for staying with us again. Kindest regards, Family Lah

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Erittäin hyvä sijainti,kauniit huoneet ja erittäin ystävällinen palvelu!Jyrkät portaat eivät sovi kaikille.
Bodde här 4 nätter i september 2019
Svar från Family Lah 19 sep. 2019
Dear Sir or Madam, we would like to thank you for staying with us and for providing your feedback. Please kindly note that our staff is always willing to help carrying the luggage to the room as we don`t have an elevator yet. Thank you again for staying at our hotel and for your kind feedback. Looking forward to seeing you again in the near future. Yours faithfully, Family Lah

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Riittävä aamupala , ystävällinen henkilökunta , rauhallinen sijainti .kuitenkin aivan vanhan kaupingin kupeessa.
Bodde här 4 nätter i september 2019
Svar från Family Lah 17 sep. 2019
Dear Sir or Madame, thank you for staying with us and for providing your generous feedback. We are happy to hear that you liked our hotel. Please do not hesitate to visit us again in the near future. Yours faithfully, Family Lah