Eastern Perimeter Rd, Hatton Cross, Heathrow, Hounslow, England
Recensioner
8,8
Fantastiskt
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 841 av 1430 recensioner" "
10 - Fantastiskt
841
8 - Bra i betyg. 377 av 1430 recensioner" "
8 - Bra
377
6 - Okej i betyg. 102 av 1430 recensioner" "
6 - Okej
102
4 - Dåligt i betyg. 55 av 1430 recensioner" "
4 - Dåligt
55
2 - Väldigt dåligt i betyg. 55 av 1430 recensioner" "
2 - Väldigt dåligt
55
9,2/10
Renlighet
9,0/10
Personal och service
8,6/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
6/10 Okej
Verifierad resenär
Reste med familjen
29 okt. 2023
Gillade inte: Boendets skick och faciliteter
Enkel sovplats för en natt
Ett rum med sängar, varken mer eller mindre. Slitna ytskick. Bra ljudisolering mot ladningsbanan, dålig mot korridoren.
Enkel transfer en hpl från Heathrow med tuben.
Verifierad resenär
Bodde här 1 natt i oktober 2023
Svar från Stecy 29 okt. 2023
Dear Guest, Thank you for your feedback. We appreciate your comments about the room and the sound insulation. It's good to know that our location offers easy access to Heathrow via the tube. We'll take your input into consideration for future improvements.Best Regards, Team HGI
8/10 Bra
Karin
3 okt. 2022
Karin
Bodde här 1 natt i oktober 2022
Svar från hgi 31 okt. 2022
Dear Karin, thank you for choosing to stay with us. We hope to welcome you back in near future.
10/10 Fantastiskt
Fazal
Reste med familjen
2 jan. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fazal
Bodde här 3 nätter i december 2021
Svar från hgi 21 jan. 2022
Dear Fazal, thank you choosing to stay with us. We hope to welcome you back in near future.
6/10 Okej
IZUMI
28 apr. 2024
Gillade inte: Renlighet och personal och service
IZUMI
Bodde här 1 natt i april 2024
Svar från HGI 29 apr. 2024
Dear Izumi, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
8/10 Bra
donna
Reste i grupp
27 apr. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
This was actually a great location as it is close to the airport, but limited dining.
donna
Bodde här 1 natt i april 2024
Svar från HGI 27 apr. 2024
Dear Donna,Thank you for your feedback! We're glad to hear you found our location convenient. We'll definitely take your comments about dining options into consideration to improve our guest experience. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team
8/10 Bra
Sarah
26 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sarah
Bodde här 1 natt i april 2024
Svar från HGI 27 apr. 2024
Dear Sarah,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
2/10 Väldigt dåligt
Manpreet
Reste med sin partner
24 apr. 2024
Gillade inte: Personal och service och bekvämligheter
Terrible experience. Staff un professional. After having 20 hr journey front desk change programs room key 3 times doesn't work. After 15 minutes maintenance guy came and open the door. Very un professional
Manpreet
Bodde här 2 nätter i april 2024
Svar från HGI 24 apr. 2024
Dear Manpreet,I'm sorry to hear about your experience. We apologize for the inconvenience you faced with your room key and the delay in resolving it. As we was upgrading to a better key system to avoid any issues, on the day of your arrival there was some disruption as there was engineers switching over the old to new system. Once again sorry for any inconveniences caused. Your feedback is valuable, and we'll use it to improve our services.Kind Regards,HGI Heathrow Team
8/10 Bra
Kelly
23 apr. 2024
Kelly
Bodde här 1 natt i april 2024
Svar från HGI 24 apr. 2024
Dear Kelly,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
10/10 Fantastiskt
Saul
Reste i grupp, Reste med familjen
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, quiet, comfortable, well located. Friendly, professional staff. Convenient location for the tube and Heathrow, without the expense of staying directly at the airport. Would stay again and recommend to others
Saul
Bodde här 2 nätter i april 2024
Svar från HGI 1 maj 2024
Dear Saul,Thank you for your fantastic review! We're thrilled to hear that you found our hotel clean, quiet, and comfortable, with friendly and professional staff. It's great to know that our location was convenient for your needs and that you would recommend us to others. We look forward to welcoming you back on your next visit!Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Lawrence
21 apr. 2024
Close in early was available
Lawrence
Bodde här 1 natt i april 2024
Svar från Stecy 21 apr. 2024
Dear Lawrence, Thank you for highlighting our early check-in option. We're glad you found it convenient and hope to welcome you back soon!Best Regards, Front Desk Team
10/10 Fantastiskt
Scott
Reste med familjen
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All was good. Location convenient for early flight. We opted for a taxi who was waiting outside the hotel rather than an Uber. The driver was very knowledgeable about the airport and made our transportation from hotel to airport, peaceful and calm.
Scott
Bodde här 1 natt i april 2024
Svar från Stecy 18 apr. 2024
Dear Scott, Thank you for sharing your positive experience with us! We're delighted to hear that our convenient location and taxi service contributed to a peaceful and calm transportation experience to the airport. We hope to welcome you back for another pleasant stay in the future.Best regards,Team HGI
10/10 Fantastiskt
Elisha
Reste med familjen
17 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were great. Our large group of 8 arrived late and ordered pizza. We ate in the common area and staff were kind and helpful and gave us plates so we could eat .
Elisha
Bodde här 1 natt i april 2024
Svar från HGI 17 apr. 2024
Dear Elisha,Thank you for sharing your experience! We're delighted to hear that our staff provided excellent service during your late arrival. It's wonderful to know that you enjoyed dining in our common area, and we're glad our team could assist with providing plates for your group. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team
8/10 Bra
Laura
16 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to the underground which definitely adds value.
Laura
Bodde här 1 natt i april 2024
Svar från HGI 16 apr. 2024
Dear Laura,Thank you for your review! We're glad our proximity to the underground added value to your stay. We hope to have the pleasure of hosting you again in the future!Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Barbara
16 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was very pleased with the hotel. I think that there aught to have been complementary water bottles in the room fridge.
Barbara
Bodde här 1 natt i april 2024
Svar från HGI 16 apr. 2024
Dear Barbara,Thank you for your feedback! We're glad you were pleased with your stay. We appreciate your suggestion regarding complementary water bottles in the room fridge and will take it into consideration for future improvements. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Kathleen
Reste med sin partner
16 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient from Hatton tube station to Heathrow. I would stay again.
Kathleen
Bodde här 2 nätter i april 2024
Svar från HGI 16 apr. 2024
Dear Kathleen,Thank you for your positive feedback! We're pleased to hear that our location near Hatton tube station worked well for you. We look forward to hosting you again on your next visit!Kind Regards, HGI Heathrow Team
10/10 Fantastiskt
Teslin
16 apr. 2024
Gillade: Renlighet och personal och service
Teslin
Bodde här 1 natt i april 2024
Svar från HGI 17 apr. 2024
Dear Teslin,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
10/10 Fantastiskt
Kim
16 apr. 2024
Kim
Bodde här 1 natt i april 2024
Svar från HGI 17 apr. 2024
Dear Kim,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
8/10 Bra
Lesley
Reste med familjen
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel and close to the airport. The only complaint is we got 3 different suggestions on how to get to the airport and 3 different views on when the train schedule started in the mornings. Would suggest they have a updated printout of train schedules handy for each employee to help assist guests. To be clear though each staff member was very respectful just didn't have all of the info to assist us properly.
Lesley
Bodde här 1 natt i april 2024
Svar från HGI 15 apr. 2024
Dear Lesley,Thank you for your feedback! We're glad you enjoyed your stay overall. We apologize for any inconvenience regarding the transportation information. We'll definitely take your suggestion on board and ensure all staff have access to updated train schedules to assist guests more effectively in the future. We hope to have the opportunity to welcome you back soon!Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Del
Reste med familjen
14 apr. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was perfect just like you would expect at a Hilton.
Del
Bodde här 2 nätter i april 2024
Svar från Stecy 15 apr. 2024
Dear Del, We're thrilled to hear that everything met your expectations during your stay with us! Thank you for choosing Hilton, and we hope to have the pleasure of welcoming you back soon for another perfect experience.Best Regards, Team HGI
10/10 Fantastiskt
Jason
Reste med familjen
14 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Myself and my daughters were there to take my wife (their mother) to the airport for her to fly back to Canada. Wasnt a trip we wanted to take but the hotel had chosen us as guests of the day with some vouchers and breakfast the next morning. It made a big difference to how we were all feeling and we are all grateful for that. Thanks again
Jason
Bodde här 1 natt i april 2024
Svar från Stecy 15 apr. 2024
Dear Jason, Thank you for taking the time to share your experience. We are glad to hear that we could make a positive difference during a challenging time for you and your family. Your kind words are appreciated, and we hope to welcome you back in the future under happier circumstances. Best Regards, Team HGI
10/10 Fantastiskt
Roberto
Reste med familjen
14 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, all very clean and good breakfast.
Roberto
Bodde här 10 nätter i april 2024
Svar från HGI 15 apr. 2024
Dear Roberto,Thank you for your kind words! We're thrilled you enjoyed our friendly staff, clean facilities, and breakfast. We look forward to welcoming you back soon!Kind Regards,HGI Heathrow Team
6/10 Okej
Barry
Reste med familjen
14 apr. 2024
Gillade: Renlighet
Gillade inte: Bekvämligheter
Underwhelmed given the price. Why Hilton would have 2 garden inns close by I’ll never know. Price of room plus price of water and snacks was disgraceful (almost £4 for a bottle of water) we ended up getting tap water from the bar and taking it to our rooms). Rooms are tiny and it was over £20 in a taxi to T2. Dinner was without doubt processed my son’s pizza was frozen supermarket style and I’m certain the mash was from a packet, meals were expensive. Rooms are tiny and in need of an upgrade but the hotel including rooms were clean.
Barry
Bodde här 1 natt i april 2024
Svar från Stecy 15 apr. 2024
Dear Barry, Thank you for sharing your experience with us. We apologise for any disappointment you encountered during your stay. Your feedback is valuable and will be shared with our team for improvement. We hope to have the opportunity to welcome you back in the future for a better experience.Best Regards, Team HGI
8/10 Bra
Swee Sing Vincent
Reste med familjen
13 apr. 2024
Gillade: Personal och service och boendets skick och faciliteter
I had a night transit in London Heathrow airport. As the flight depart early the next morning, I decided to look for a hotel within the airport vicinity. I found Hilton Garden Inn, walking distance from Terminal 2 LHR. However, at the hotel check in counter, I was told the Hilton Garden Inn I booked was in T4 instead. Disappointed. The information should have been clearer to avoid unnecessary hassle caused to customers.
Fortunately i was able to get a taxi nearby but this additional cost could be avoided.
Staff at hilton garden inn T4 was friendly and helpful.
Swee Sing Vincent
Bodde här 1 natt i april 2024
Svar från Stecy 15 apr. 2024
Dear Swee Sing Vincent, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the confusion regarding the hotel's location. Your feedback is valuable, and we will use it to improve our communication processes. We're pleased to hear that our staff provided friendly and helpful service. We hope to have the opportunity to welcome you back for a seamless stay in the future.Best Regards, Team HGI
10/10 Fantastiskt
ASHER
11 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
ASHER
Bodde här 1 natt i april 2024
Svar från Stecy 12 apr. 2024
Dear Asher, Thank you for your glowing review! We're delighted to hear that you had a 5-star experience with us. It's our pleasure to provide exceptional service and ensure your stay was nothing short of perfect. We look forward to welcoming you back soon!Best Regards, Team HGI
10/10 Fantastiskt
Lilian
Reste med sin partner
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel near London Heathrow Airport. There is hotel shuttle to and from the airport. Room was clean, nice bathroom
Lilian
Bodde här 1 natt i april 2024
Svar från HGI 5 apr. 2024
Dear Lilian,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us, appreciated our convenient location near Heathrow Airport, and found our shuttle service helpful. We're also glad you found your room clean with a nice bathroom. We hope to welcome you back soon for another pleasant stay.Kind Regards,HGI Heathrow Team
2/10 Väldigt dåligt
Katrina
Reste med familjen
4 apr. 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Hard uncomfortable small bed. Could hear the family next door all night and I don't think they were being overly loud. The shower was very good. Proximity to Heathrow was very good. We left the property more tired than when we arrived. Staff were very pleasent. TV didn't work and had to wait 2 hours for it to be fixed.
Katrina
Bodde här 1 natt i april 2024
Svar från HGI 5 apr. 2024
Dear Katrina,Thank you for sharing your feedback. We apologize for the inconvenience with the bed and noise disturbance. We're glad to hear you found our shower and proximity to Heathrow satisfactory. We'll address the issues with the TV promptly. We appreciate your kind words about our staff and hope to have the opportunity to provide you with a better experience in the future.Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Kelvin
Reste med familj och småbarn, Reste med familjen
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good services with free upgrade on breakfast
Kelvin
Bodde här 1 natt i april 2024
Svar från HGI 4 apr. 2024
Dear Kelvin,Thank you for your review! We're glad you appreciated our services and enjoyed the complimentary upgrade on breakfast. We look forward to welcoming you back again soon!Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Martin, Calgary
2 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to tube for airport and city. Clean.
Martin
Bodde här 3 nätter i mars 2024
Svar från HGI 3 apr. 2024
Dear Martin,Thank you for your review! We're delighted to hear that our hotel's proximity to the tube for both the airport and city was convenient for you. We take pride in maintaining cleanliness throughout our facilities. We hope to have the pleasure of welcoming you back in the future!Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Graham
1 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A terrific spot to spend the night as we transited between home and Portugal. Nice rooms. Easy access from the Piccadilly line.
Graham
Bodde här 1 natt i mars 2024
Svar från HGI 3 apr. 2024
Dear Graham,Thank you for choosing our hotel for your transit between home and Portugal! We're thrilled to hear that you enjoyed our nice rooms and found it convenient to access from the Piccadilly line. We hope to welcome you back on your next journey. Safe travels!Kind Regards,HGI Heathrow
10/10 Fantastiskt
David
Reste med sin partner
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Arrived on an early morning flight and was able to check in at 9 am - what a bonus!
David
Bodde här 1 natt i mars 2024
Svar från Stecy 1 apr. 2024
Dear David, Thank you for your kind review! We're delighted you enjoyed the early check-in experience. Looking forward to welcoming you back soon!Best Regards, Team HGI
8/10 Bra
Sarah, Durham
1 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Breakfast is a little pricy, but otherwise great!
Sarah
Bodde här 1 natt i mars 2024
Svar från HGI 2 apr. 2024
Dear Sarah,Thank you for your feedback! We're delighted to hear that you enjoyed your stay overall. We appreciate your comment regarding the breakfast pricing and will take it into consideration for future improvements. We hope to welcome you back again soon!Kind Regards,HGI Heathrow Team
6/10 Okej
thomas
Reste med familjen, Reste med sin partner
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
While booking the hotel, i was directed to a completely other hilton, and expedia said it was .76 miles from the terminal. So i then had to get a cab. The hotel was nice but at a completely different terminal.
thomas
Bodde här 1 natt i mars 2024
Svar från HGI 31 mars 2024
Dear Thomas,Thank you for your feedback. We apologize for any inconvenience you experienced with the booking process and the location discrepancy. We'll review our booking platform to ensure accurate information is provided to guests in the future. We're glad you found the hotel satisfactory despite the confusion, and we hope to welcome you back for a smoother stay next time.Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Sujata
Reste med sin partner
29 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love visiting this hotel - 5 mins walk from Hatton Cross tube station which is great to travel into central London. The bar area in the hotel has a great ambience and the breakfast is very satisfying and delicious.
Sujata
Bodde här 1 natt i mars 2024
Svar från Stecy 30 mars 2024
Dear Sujata, Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring London. It's fantastic to know that you appreciated the ambiance of our bar area and found our breakfast satisfying and delicious. We look forward to welcoming you back on your next visit!Best Regards, Team HGI
10/10 Fantastiskt
MARIA
Reste med familjen
26 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are awesome! Everyone was helpful. The food options were amazing.
MARIA
Bodde här 2 nätter i mars 2024
Svar från HGI 27 mars 2024
Dear Maria,We're thrilled to hear that you had an awesome experience with our staff and enjoyed our amazing food options! Thank you for your kind words, and we hope to welcome you back again soon!Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Verifierad resenär
Affärsresenär
26 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
The staff is very friendly and the breakfast is good.
Verifierad resenär
Bodde här 1 natt i mars 2024
Svar från HGI 27 mars 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our friendly staff and delicious breakfast during your stay. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team
6/10 Okej
La Juana
25 mars 2024
La Juana
Bodde här 1 natt i mars 2024
Svar från HGI 27 mars 2024
Dear La Juana,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
8/10 Bra
Ajay, alpharetta
25 mars 2024
Ajay
Bodde här 1 natt i mars 2024
Svar från Stecy 15 apr. 2024
Dear Ajay, Thank you for your glowing review! We are delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.Best Regards, Team HGI
10/10 Fantastiskt
Sujata
24 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sujata
Bodde här 1 natt i mars 2024
Svar från HGI 25 mars 2024
Dear Sujata,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
10/10 Fantastiskt
Michaela
23 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great for early flight from Heathrow
Michaela
Bodde här 1 natt i december 2023
Svar från HGI 23 mars 2024
Dear Michaela,Thank you for your positive feedback! We're glad to hear that our hotel was convenient for your early flight from Heathrow. We hope to welcome you back again soon for another comfortable stay. Safe travels!Kind Regards,HGI Heathrow Team
8/10 Bra
Adwitiya
21 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Adwitiya
Bodde här 1 natt i mars 2024
Svar från HGI 23 mars 2024
Dear Adwitiya,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
10/10 Fantastiskt
Ya
21 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfy, we needed the good rest before travels.TY
Ya
Svar från Stecy 21 mars 2024
Dear Ya, Thank you for your review! We're thrilled you found our accommodations comfortable. Looking forward to welcoming you at the hotel again. Best Regards, Team HGI
10/10 Fantastiskt
Graham
18 mars 2024
Graham
Bodde här 1 natt i mars 2024
Svar från HGI 8 apr. 2024
Dear Graham,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
10/10 Fantastiskt
Kristine
18 mars 2024
Kristine
Bodde här 1 natt i mars 2024
Svar från Stecy 7 apr. 2024
Dear Kristine, Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with us. We look forward to welcoming you back soon!Best Regards, Team HGI
10/10 Fantastiskt
Thea
Reste med familjen
17 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This property isn't located in the most scenic of places, however, it is only a quick walk from the metro/bus station which makes getting into and around London very easy. The staff was very nice and helpful.
Thea
Bodde här 2 nätter i februari 2024
Svar från HGI 18 mars 2024
Dear Thea,Thank you for sharing your feedback! We're delighted to hear that you found our location convenient for accessing London's transportation network and that you appreciated the assistance from our staff. We hope to welcome you back again soon!Kind Regards,HGI Heathrow Team
10/10 Fantastiskt
Julie
15 mars 2024
Gillade: Renlighet
Julie
Bodde här 1 natt i mars 2024
Svar från HGI 16 mars 2024
Dear Julie, thank you for choosing to stay with us. We hope to welcome you back in near future.
8/10 Bra
SHUHEI
13 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient to the airport and the central London
SHUHEI
Bodde här 1 natt i mars 2024
Svar från HGI 14 mars 2024
Dear Shuhei,Thank you for your review! We're delighted to hear that you found our location convenient for both the airport and central London. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team
6/10 Okej
KAZUHIRO
13 mars 2024
Gillade: Personal och service
KAZUHIRO
Bodde här 1 natt i mars 2024
Svar från HGI 19 mars 2024
Dear Kazuhiro,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport
10/10 Fantastiskt
Ling
Reste med familjen
11 mars 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Be selected as honourable client to receive free breakfast and drinks! Thanks Hilton Garden Inn!
Ling
Bodde här 1 natt i mars 2024
Svar från HGI 12 mars 2024
Dear Ling,Thank you for your kind words and for choosing Hilton Garden Inn! We're delighted to hear that you enjoyed our complimentary breakfast and drinks as a Guest of the day. It was our pleasure to enhance your stay, and we look forward to welcoming you back for another memorable experience.Warm regards,HGI Heathrow Team
8/10 Bra
Emilee
Reste i grupp
11 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it is close to the underground
Emilee
Bodde här 2 nätter i mars 2024
Svar från HGI 11 mars 2024
Dear Emilee,Thank you for highlighting our convenient proximity to the underground. We're pleased to know you found our location convenient. We hope to welcome you back for another comfortable stay.Best regards,HGI Heathrow Team
4/10 Dåligt
Howard
Reste med sin partner
10 mars 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Very uncomfortable bed, cheap pillows and towels. Really feels dated…
Howard
Bodde här 1 natt i mars 2024
Svar från HGI 11 mars 2024
Dear Howard,Thank you for taking the time to share your feedback with us. We sincerely apologize for any discomfort you experienced during your stay. Your comments regarding the bed, pillows, and towels are valuable, and we will address these concerns promptly to enhance the overall guest experience.We appreciate your honesty and hope to have the opportunity to welcome you back, providing a more comfortable and enjoyable stay.Warm regards,HGI Heathrow Team