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Recensioner av Homewood Suites London Ontario

3 out of 5
Homewood Suites London Ontario
45 Bessemer Road, London, ON

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 537 av 1000 recensioner" "
8 - Bra i betyg. 271 av 1000 recensioner" "
6 - Okej i betyg. 89 av 1000 recensioner" "
4 - Dåligt i betyg. 65 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 38 av 1000 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Carlos

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice location, friendly staff, good amenities and very clean space. Rooms are a great size for a family.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Nicole

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
This is a place i have stayes at not 2 years in a row for the same reason Hockeyfest
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Lisa

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Check-in was a mess. We were given the wrong room and 3 hours after check-in and unloading two full cars, we had to return from our event and change rooms. Not a great experience. Check-in staff should be better trained, and should not lie about the source of the error and blame the guest.
Bodde här 3 nätter i maj 2024

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The pillows were the only item that kept this from a 5 star experience. When pillows keep you from having a good sleep and cause neck pain, you're either bringing your own at this point to compensate or they upgrade their pillows to give the full 5 star experience.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Uzoma

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Modern, clean and well equiped facility. Will definitely stay here at my next visit.
Bodde här 1 natt i april 2024

6/10 Okej

Jennifer

Bodde här 1 natt i april 2024

6/10 Okej

Christine

Affärsresenär
Gillade: Renlighet och personal och service
It was a standard Homewood property. I just had the misfortune of having brown water pour onto my toothbrush as the hotel hadn’t notified guests of water maintenance work during the day. Besides that, the hotel was as expected.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Michael J

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfy and relaxing 😌
Bodde här 1 natt i april 2024

6/10 Okej

Krissy

Reste med sin partner
Gillade: Personal och service
The staff at the hotel were very nice and absolutely did their best to ensure I had a good stay. The rooms were clean enough, however there was some damage to the room - the closet door was broken, as well as crack in the bedroom door. Nothing big enough to complain enough but to be noted. As well as the room had an odd smell to it. It didn’t specifically small bad but it was a little off putting. The hotel staff did offer to bring an air freshener to my room but I declined that as I believe it would have made it worse. Overall, it was a fine experience. Nothing crazy bad about it and nothing crazy good.
Bodde här 2 nätter i april 2024

6/10 Okej

Carolyn

Reste med familjen
Gillade: Renlighet
Garbage bins were overflowing blowing around the property
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Duane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to the facility, staff was friendly and entire experience was flawless.
Bodde här 1 natt i april 2024

8/10 Bra

Sarah

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Room had great amenities, perfect for a long stay. Other than the extremely expensive fee for staying with my dog, it was a great experience.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Tanya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean. Pool was very warm. Staff was welcoming and friendly.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Fides Joy

Bodde här 1 natt i april 2024

8/10 Bra

Henry

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Lots of kids here and very noisy at times.
Bodde här 1 natt i april 2024

8/10 Bra

Hung

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was good
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Hélène

Affärsresenär
Gillade: Boendets skick och faciliteter
Very clean
Bodde här 1 natt i april 2024

8/10 Bra

Aimee

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a short stay, but a nice stay. Some noise of course - but minimal. Definitely not an issue. There were a few small things like the kitchenette needs a couple of tea towels for drying hands or dishes. The little packets of coffee were not fresh. We could have used a pasta strainer and pasta spoon. (I forgot to bring those). And I noticed after arriving that the bathroom was wheel chair accessible. Which is fine. But if I somehow requested that - it was not my intention - but this meant the shower head was positioned quite low. Any person standing could not stand under the running water. I had to be on my knees. Minor thing, and potentiall my fault, but those would be a few changes that might be made. It was mostly comfortable for 5 of us. (2 adults, and 3 kids between 6-9yrs old)
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Bekvämligheter
Great hotel. Nice two room suite.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Stacey, Bruce Mines

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed with my daughter, grandson and dog for 2 nights. It was a very quiet stay. Rooms are very luxurious we had a full kitchen with a dishwasher! Made cooking away from home very easy!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Cosmos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely service
Bodde här 1 natt i mars 2024

8/10 Bra

Hans, Ajax

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice size rooms and a decent breakfast
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Natalie

Reste med sin partner
Gillade: Bekvämligheter
We loved our stay at Homewood Suites. Staff was very helpful and friendly, everything was clean and smelt nice. We did notice some ants in our room but let the lady at the front desk know and it was fixed right away and we didn’t notice them any more. Breakfast in the morning was good, there was someone always stocking up with more fresh food. 10/10 will definitely be going back!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Douglas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and new
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
was easy
Bodde här 2 nätter i mars 2024

6/10 Okej

Jacqueline

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter
Good basic hotel. Clean and is good condition
Bodde här 1 natt i mars 2024

8/10 Bra

Emma

Reste med familj och småbarn
The front desk staff was friendly. The room was absolutely gorgeous and clean. Inside of the hotel was beautiful. Parking lot could use some work. But located right off the highway for east travel. Great experience overall
Bodde här 2 nätter i mars 2024

8/10 Bra

Braden

Bodde här 1 natt i mars 2024

8/10 Bra

Annie

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So the staff was super friendly. Check in was quick and easy. We had an issue with the tv. Called front desk, they said they would call us back. They never did. Also, the bedding/blankets was not great. Very thin, and I felt too small. My partner and I constantly had to fight for blanket because it was too small. But the facility was well located. Very clean. And the price was reasonable.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Lisvette

Reste med sin partner
Gillade: Bekvämligheter
It was very accommodating, will definitely be back in the future.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Amber

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and quiet. Amazing jacuzzi room. Nice staff. Large breakfast area.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Olukemi

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

barbara

Reste med familj och småbarn, Reste med familjen
Very friendly and accommodating staff. Allowed early check in upon request
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
see above
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jesse

Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Teresa

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Christy

Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Teresa

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Emma

Bodde här 1 natt i februari 2024

8/10 Bra

Reinhardt

Bodde här 1 natt i februari 2024

4/10 Dåligt

Leanne

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was terrible. My room wasn't ready at 3:10pm. I waited for 20 minutes before asking how long i was going to have to wait. The front desk person then called housekeeping on a cell phone, on speaker & asked. The response is "I just starting it now. I will get it f*cking done when its f*cking done. If you had sent me someone to help when I asked for it earlier then it would be done by now!" The woman speaking was pissed. The front desk person was shocked I heard the whole thing, then said she was sorry & said she would go help her as she rushed to the elevator. Someone came to offer me a warm bottle of water as i waited. By 4pm I was told my room was ready. Got my key & got into my room. Checked the room over, noticed towels were missing & that the deadbolt wouldnt lock. 20 minutes later a knock on my door, they were bringing me towels & I asked about the deadbolt. Took a bit to figure out but it was still tricky. The website claimed that there is a clock radio, 2 phones, & a soundproof room. Well there was only 1 phone. No clock, & certainly NOT soundproof. I am losing my hearing & I could still hear everything happening in the hallway, & other rooms, especially if they have a whirlpool tub like mine. The shower wand for the whirlpool tub did not work. Some of the jacks/power outlets by the bed did not work. The pillows are crap, so limp. I was locked out of my room twice the day of checking out. Ran downstairs for help, received a new card, didnt work
Bodde här 1 natt i februari 2024

8/10 Bra

Joshua

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
I liked how close it was to the highway, everything was clean. Breakfast was great. Expedia was difficult to deal with when the hotel told me the pool would be closed. The hotel room did show some signs of incomplete repairs (drywall patches ect)
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Carlo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great!
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Kishor

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Ethan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Blair

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Surprisingly nice room, thank you!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Sandra

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Have an excellent breakfast!
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Hannah

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
You allow us to select pay at hotel but this hotel required payment before arrival.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Ana Carolina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024