Exteriör

Recensioner av Leman Locke

4 out of 5
Leman Locke
15 Leman St, London, England

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 1015 av 1408 recensioner" "
8 - Bra i betyg. 292 av 1408 recensioner" "
6 - Okej i betyg. 59 av 1408 recensioner" "
4 - Dåligt i betyg. 23 av 1408 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 1408 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mattias

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Dixie+Leman Team 26 nov. 2023
Hey MattiasIt's always great knowing you had a good experience. If there's anything specific that made your stay enjoyable, or if you have any suggestions for us to make it even better next time, feel free to share. We're here to ensure your next visit is just as fantastic!

8/10 Bra

Thomas

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Lara 24 okt. 2023
Hey Thomas, Thank you for leaving us a review! I'ts great to see you had a great stay with us overall at Leman Locke, We look forward to having you stay with us again in the future,Lara

8/10 Bra

Annelie

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i april 2023
Svar från The Leman Locke Team x 11 apr. 2023
Thanks for the high rating Annelie, we hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i september 2022
Svar från Gui Luis 3 okt. 2022
wow! Thanks for the great score.

8/10 Bra

MARIANNE

Gillade: Renlighet
Bodde här 4 nätter i april 2022
Svar från Josh + The Leman Crew 6 maj 2022
Hey Marianne, thanks for the high rating! Glad you enjoyed your stay - come back soon!

8/10 Bra

Ermira

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Titta vidare
Andra gången i London. Åkte med familjen (föräldrar och 11 år dotter). Bra läge, 10 min promenad till Tower Hill och närmsta underground. Tunnelbanan nära hotellet var stängd för konstruktion men det gjorde inte så mycket. Londons tunnelbanesystem är så välutvecklat att man alltid hittar något i närheten. Rummet hade alla bekvämligheter man behöver men renlighet under all kritik. Skitigt golv och fläckar på möbler, bord och toalett. Fick sanera både golv och toalett och informerade i receptionen. Vi fick innetofflor så vi slapp gå på golven i våra strumpor. Överlag slitet rum men hade inte gjort något om det bara var rent. Köket var bäst hållet. Hade allt man behöver och dessutom diskmaskin, stort plus! Tror det var mycket sängkvalser också både jag och mannen vaknade varje dag med röda blaffor av insektsbett i kropp och ansikte. Inte så kul. Bokade för tre sängar och första natten anlände vi tre på morgonen pga försenat flyg. Hittade en mycket liten dubbelsäng endast. Vi var så trötta så vi la oss som sardiner alla tre. Sa till nästa dag o fick en till säng för dottern placerad i köksdelen av rummet. Sov dåligt, två kuddar. En supermjuk o en stenhård. Funkade inte för sig eller ihop. Och sista dagen missade vi nästan vårt tåg yill Gatwick. Bad om taxi kvällen innan, skulle fixas men gjordes aldrig. Fick rusa till busstation och hann med nöd och näpe. Överlag bra upplevelse i London men inte tack vare detta hotell. Kommer att bo någon annan stans vid nästa vistelse.
Bodde här 4 nätter i april 2022
Svar från Gui 26 apr. 2022
Hey Ermira, Thank you so much for your feedback, I have contacted you to better understand the issues you faced during your stay. I hope to hear from you soon. Best, Gui

10/10 Fantastiskt

Christine

Gillade: Rummets bekvämlighet
Top Service
Fantastic service and great location! The staff were so accommodating and genuinely caring. Upgraded my room to Sky Level when I arrived exhausted late on the Friday night and allowed me to checkout late (free-of-charge) at 1pm at the end of my stay. Love all the Locke Hotels!
Bodde här 4 nätter i januari 2022
Svar från Josh & The Leman Locke Team 20 jan. 2022
Hey Christine, Wow, this made me smile! Thank you for taking the time to provide feedback regarding your stay. We are delighted to hear you enjoyed your time with us. We appreciate the perfect rating and review, and look forward to welcoming you back in the near future. Take care!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från Luana 26 nov. 2019
Dear guest, Thanks a lot for your great score! We hope to welcome you back soon! Best Luana

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2019
Svar från Zsolt 26 aug. 2019
Thank you for your feedback and thanks for sleeping with us!

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend in London
We had a great weekend staying at Leman Locke. Easy access to the underground. Very friendly staff and comfortable beds. I would definitely consider staying here again.
Bodde här 2 nätter i juli 2019
Svar från andrea 19 juli 2019
Dear Linda, Thank you for the smashing review, it's a pleasure to hear you enjoyed the apartment and the facilities we have to offer. Hopefully we have the opportunity to "tick all the boxes" once again in the near future. Best regards, Andrea & the Locke Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2018
Svar från Zsolt 13 dec. 2018
Hi and thanks for the great feedback! Come and stay with us again soon.

10/10 Fantastiskt

My

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket fräscht och trevligt. Nära brick lane och supernära tunnelbanan. Hade gärna stannat fler nätter
Bodde här 2 nätter i oktober 2018
Svar från Zsolt 31 okt. 2018
Thanks for the feedback. Make sure you stay longer next time! We'll be here for you.

10/10 Fantastiskt

Emmy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt lägenhetshotell
Perfekt lägenhetshotell! Läget är ca 100 meter från tunnelbanan, rent och fräscht, bra planlösning. Fantastiskt badrum och kök. Gym finns. Finns restaurang i samma byggnad där gäster får 15% rabatt i som har frukost-lunch-middag. Stor mataffär ca 10 min promenad bort. Inte första gången jag bott här och kommer garanterat återkomma.
Bodde här 4 nätter i juni 2018
Svar från Zsolt 29 juni 2018
Thank you for your detailed feedback. Great to see your stay was spot on! Come and stay with us again soon.

8/10 Bra

Mathias, lite väl nära motorväg

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra läge och lungt
Bra läge med utsikt över staden. Lätt att ta sig till tunnelbana eller buss, eller varför inte en promenad ner till Towern? Bra service på hotellet.
Svar från Zsolt 22 maj 2018
Thank you for the great review Mathias. Hope to see you here again.

10/10 Fantastiskt

Lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2018
Svar från Zsolt 4 feb. 2018
Thanks for the 5 star review Lena!

10/10 Fantastiskt

Anna-Karin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2017
Svar från Zsolt 4 jan. 2018
Thank you for the great review!

10/10 Fantastiskt

Cajsa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good service, modern flat and great location!
We enjoyed our stay so much that we will come back!
Bodde här 2 nätter i december 2017
Thank you for your feedback! Great to see you already planning to come back! See you again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Det här var ett grymt hotell att bo på. Precis vid en tunnelbaneuppgpng, 15-20 min promenad till Redchurch Street där många av mina favoritställen i London ligger. Rummet var fräscht, snyggt och smart.
Bodde här 3 nätter i november 2017
Amazing! Thank you for your feedback! Great to hear the location worked so well for you. Come and stay with us again, the sooner the better.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra boende nära de centrala delarna av London.
Väldigt bra och klart värt att rekommendera!
Bodde här 4 nätter i augusti 2017
Thank you for the review. Hope to see you here again! - your satisfaction is our pleasure.

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lugnt område som ligger på nära avstånd till det mesta. Många fina och goda restauranger nära.
Bodde här 2 nätter i juni 2017
Hi Anna, We are happy to hear you enjoyed staying with us at Leman Locke and that you found the hotel well located. Thank you for the recommendation and hopefully we have the opportunity to see you back some time soon. Tack! Niels & the Locke Crew

8/10 Bra

Hans

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean with spacious rooms
Very clean hotel with spacious rooms. Nice little bar in lobby area where you could buy breakfast. The gym was also quite useful and well equipped.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thank you! Best Wishes Ashley General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 22 mars 2017
Thank you for the review and for choosing Leman Locke. Ashley General Manager

10/10 Fantastiskt

Emmy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nyrenoverat och fint lägenhetshotell
Nyrenoverat och fint lägenhetshotell. Kök i toppskick, bra AC, och bekväm säng. Saknade bra lyse i badrum för sminkning samt tröskel till badrummet (lite duschvatten rann ut i hallen) men övrigt allt i toppskick! Kommer absolut komma tillbaka! Toppenläge mot t-banan med två linjer mot centrala London. Bara ett byte till Heathrow flygplats och lätt att hitta till hotellet.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
vi var super nöjda med vårt hotell! kan verkligen rekommendera detta hotell om man ska resa till London. väldigt bra utbud på restauranger i området. hotellet var super fint och fräscht!

10/10 Fantastiskt

Jan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Designhotell med galet snabbt wifi :-)
Nybyggt hotell med designer inredning och fullt utrustat kök. Varje rum har egen wifi! Nära till tunnelbanan. Det finns även lite mataffärer och enklare restauranger i närheten.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Emma

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This was the best place to stay for a week. I will definitely be back!
Bodde här 7 nätter i maj 2024

8/10 Bra

Noam

Gillade: Boendets skick och faciliteter
Very good
Bodde här 5 nätter i maj 2024

8/10 Bra

Maria Beatriz Silva

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
é muito bem localizado, próximo a metrô, restaurantes e mercados. a limpeza deixa a desejar no quesito de ter lençol manchado de amarelo, travesseiros e o colchão da cama está todo afundado de outras pessoas, bem gasto o colchão, eu particularmente gostei bastante do atendimento e da localização mas esse ponto da cama deixou a desejar.
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

John and Jane

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Getting around was very easy. Train station two minutes away. Grocery stores and restaurants right there. We loved having the kitchen so we could make a quick breakfast or lunch some days.
Bodde här 6 nätter i april 2024

2/10 Väldigt dåligt

Elham

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
During our whole stay only one elevator worked Every time we wanted to go up or down , it was a long standing in front of elevator which was so irritating and during one week they took no action to fix it At least I didn't see anything being done. The lobby is very small. Room was very small. Bed was small. I couldn't sleep well with my partner. In addition I've got to learn that if request room service you have to pay additional fees. I've never ever stayed in a hotel that I have to pay extra. I requested towels it never came. We had to use same towels for the whole week. They don't have housekeeping serivce included in the fees which is so terrible Never coming back here. My stay was awful
Bodde här 6 nätter i maj 2024
Svar från Dixie+Leman Team 12 maj 2024
Dear Elham,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to learn about the elevator issue and the lack of action taken to resolve it promptly. We understand how frustrating it must have been to wait for the elevator repeatedly.Regarding the room size and bed comfort, we regret that they did not meet your expectations. We strive to provide comfortable accommodations for all our guests, and we apologise for any discomfort you experienced.Additionally, we apologize for the confusion regarding room service fees and the delay in providing towels. This is certainly not the level of service we aim to provide, and we will address these issues with our team to ensure they are resolved promptly.A member of our management team will be in touch with you shortly to discuss your concerns further and hopefully make amends. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience.Best regards

10/10 Fantastiskt

Nina Kamille

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Stayed here for five nights and loved it! Our room was spacious, clean, had a microwave, washer/dryer and basically everything you might need for your stay. The only thing I did not like about the property was the bathroom… I wish they had shower curtains instead of just a glass partition that doesn’t really prevent the water from getting out of the bath tub when you shower. Also, a step stool to get in the tub would be nice since the tub is quite high.
Bodde här 5 nätter i april 2024
Svar från Dixie+Leman Team 12 maj 2024
Thank you for your wonderful feedback, Nina! We're thrilled to hear that you enjoyed your five-night stay with us and that your room was spacious, clean, and equipped with everything you needed, including a microwave and washer/dryer. We appreciate your feedback regarding the bathroom, and we'll certainly take your suggestions into consideration for future improvements. Your satisfaction is important to us, and we hope to welcome you back for another fantastic stay soon!

8/10 Bra

Ron

Gillade: Renlighet och boendets skick och faciliteter
Within walking distance of London Tower and underground to rest of London. Clean spacious rooms for European standards.
Bodde här 7 nätter i mars 2024
Svar från Dixie+Leman Team 12 maj 2024
Thank you, Ron, for your feedback! We're delighted to hear that you found our hotel conveniently located near the London Tower and the underground, making it easy to explore the rest of London. We're also glad that you found our rooms clean and spacious, even by European standards. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Fantastiskt

Gina

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very comfortable and quiet space, easy to get to the underground, and great restaurants nearby.
Bodde här 7 nätter i april 2024
Svar från Dixie+Leman Team 12 maj 2024
Hey Gina!Thank you, Gina, for taking the time to leave such a positive review! We're delighted to hear that you found our space comfortable and quiet. It's fantastic that you appreciated the convenience of our location near the underground and enjoyed the nearby restaurants. We hope to have the pleasure of welcoming you back again soon!

10/10 Fantastiskt

Julia

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Extremely comfortable all around, and super handy to have a washing machine/dryer while traveling. Great location 1/2 block from Aldgate East tube station. Quick walking access to Spitalfields and Shoreditch. Adjacent dining and grocery options, plus unit has fridge, microwave, & stove. Mild critique: the pink sofa has scratchy, uncomfortable upholstery that needs stain removal and/or replacing. Literally everything else was top-notch.
Bodde här 7 nätter i april 2024
Svar från Dixie+Leman Team 12 maj 2024
Hey Julia!Thank you, Julia, for your glowing review! We're thrilled to hear that you found your stay extremely comfortable and enjoyed the convenience of having a washing machine/dryer. It's great to know that our location and amenities met your expectations. We appreciate your feedback regarding the pink sofa and will address this promptly. We look forward to welcoming you back for another top-notch experience!

10/10 Fantastiskt

Ginalyn

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 15 nätter i april 2024
Svar från Dixie+Leman Team 12 maj 2024
Thank you so much for your perfect rating! We're delighted to hear that you had a fantastic experience with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Fantastiskt

Lindsay

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We loved our stay at Leman Locke! They seem to have perfected the aparthotel model and it suited us perfectly - someone’s there if you need them but otherwise you’re free to come and go at your own schedule without worrying about housekeeping knocking on your door. They provided every amenity and were generous with refills of coffee pods - we just had to ask! The location was pretty unbeatable too, being such a close walk to Aldgate East and Aldgate tube stations, as well as buses to Brick Lane, Spitalfields, etc. I will recommend this place to anyone staying in London!
Bodde här 5 nätter i april 2024
Svar från Dixie+Leman Team 4 maj 2024
Hey Lindsay!Thanks a bunch for sharing your experience with us! It's awesome to hear that you found our location convenient for exploring popular landmarks like Big Ben and Tower Bridge. We're thrilled that you enjoyed the spaciousness of your room, which was perfect for your group of three. The nearby train options and restaurant choices definitely add to the experience, and we're glad you appreciated them.Looking forward to welcoming you back for another fantastic stay at Leman Locke!Warm regards

10/10 Fantastiskt

Alexander

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very compfortable stay.
Bodde här 3 nätter i april 2024
Svar från Dixie+Leman Team 30 apr. 2024
Thank you, Alexander, for the stellar rating! We're delighted to hear that you had a very comfortable stay with us. Your satisfaction is our priority, and we hope to welcome you back for another excellent experience at Leman Locke in the future!

10/10 Fantastiskt

Manon

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nous avons adoré la proximité d'une station de métro; 2 minutes à pied, 15 minutes de la tour de Londres et du Tower Bridge. Le lit très confortable, fantastique douche et beaucoup de rangement, dont un grand placard pour ranger les valises et plusieurs étagères murales dans la salle de bain tellement pratiques pour conserver la vanité dégagée. Un bonus pour moi: un nutribullet fourni dans la cuisine pour se faire des smoothies! Tout a été pensé! Si nous retournons à Londres, nous retournerons au Leman Locke assurément!
Bodde här 7 nätter i april 2024
Svar från Dixie+Leman Team 23 apr. 2024
Bonjour ManonIt sounds like you had a fantastic stay! We're thrilled to hear that you enjoyed our convenient location, comfortable bed, and well-equipped amenities like the fantastic shower and Nutribullet in the kitchen. Your feedback about the storage options and bathroom shelves is appreciated, and we're glad they added to your convenience. We look forward to welcoming you back to Leman Locke on your next trip to London!

8/10 Bra

Sing Fai

Gillade: Renlighet och boendets skick och faciliteter
You staff were efficient, quick and friendly. Very responsive n were able to solve issues swiftly. Will definitely recommend to our friends.
Bodde här 5 nätter i april 2024
Svar från Dixie+Leman Team 24 apr. 2024
Thank you, Sing Fai, for your kind words and positive feedback! We're delighted to hear that our staff's efficiency and friendliness left a lasting impression on you. Providing swift solutions to any issues you encountered is always our top priority, and we're thrilled to hear that we were able to meet your expectations. Your recommendation means the world to us, and we can't wait to welcome you back again soon!

10/10 Fantastiskt

Quashaea Marie

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing property to stay at while in London! The location alone is TOPS. The tube station is right across the street. The Tower Bridge is a 15 minute walk from the hotel. The staff was EXTEMELY helpful for any questions & needs I had. And the hotel/apartment itslef?! INCREDIBLE. It comes fully equipped with literally EVERTHING you could ever need, including toiletries, a whole kitchen with cookware, washer/dryer with laundry pods, etc. I have never felt so taken care of by a facility. Will definitely be back!
Bodde här 4 nätter i april 2024
Svar från Dixie+Leman Team 19 apr. 2024
Hey QuashaeaThank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience during your stay with us. It's wonderful to know that you found our location convenient and that our staff provided exceptional service to make your stay enjoyable. We're delighted that you appreciated the amenities and fully equipped facilities in your apartment. We can't wait to welcome you back on your next visit to London!

8/10 Bra

Kimberley

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Dixie+Leman Team 19 apr. 2024
Thank you, Kimberley, for your review! We're pleased to hear that you had a positive experience overall. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Fantastiskt

Jacqueline

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I’m so glad that I booked this place. It was as good as the photos. The location is about a 3 minute walk to the nearest tube station. There’s a grocery store nearby and several restaurants and pubs. Plus the onsite coffee shop! And you can walk to several key sights in London. As for the room, loved the kitchen, my city sky view was fantastic, the bed was comfortable, and the staff were oh so friendly. I didn’t mind that the cleaners aren’t in my room every day and I could tidy up well enough on my own the 6 nights I was there. I would definitely stay there again. Thanks so much for a lovely stay!
Bodde här 6 nätter i mars 2024
Svar från Dixie+Leman Team 14 apr. 2024
Hey JacquelineThank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that the experience lived up to your expectations. It's fantastic to know that you appreciated our convenient location, the amenities nearby, and the onsite coffee shop. We're thrilled that you found the room comfortable and well-equipped, and that you enjoyed the city sky view. Your kind words about our staff mean a lot to us, and we're glad you felt welcomed during your stay. We're also happy to hear that our cleaning arrangements suited your needs. Thank you for choosing to stay with us, and we look forward to welcoming you back for another lovely stay in the future!

2/10 Väldigt dåligt

David

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Not good. It's not worth the money. Stay anywhere but here.
Bodde här 4 nätter i april 2024
Svar från Dixie+Leman Team 19 apr. 2024
We're genuinely sorry to hear about your disappointing experience, David. Your feedback is invaluable to us, and we take it seriously. A member of our management team will reach out to you shortly to discuss your concerns in more detail. We strive to provide exceptional experiences for all our guests, and we regret that we fell short of your expectations on this occasion.

10/10 Fantastiskt

Ronson

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Had a perfect stay at Leman Locke, the staff are lovely and very approachable. The accommodation was excellent everything from the kitchen, living area, bedroom and bathroom are in perfect condition. I loved the area, Aldgate and Aldgate East tube stations on your door step. Walking distance to the Tower of London and Spitalfield Market as well as Petticoat Lane. Can’t wait to return
Bodde här 3 nätter i april 2024
Svar från Dixie+Leman Team 14 apr. 2024
Hey Ronson!We're thrilled to hear that you had a perfect stay at Leman Locke! Thank you for your kind words about our staff and accommodations. We're delighted that you enjoyed the amenities and found everything in perfect condition. It's fantastic to know that you loved the area and found it convenient for exploring London's attractions. We can't wait to welcome you back for another memorable stay!

10/10 Fantastiskt

Jason

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This was a great place, it was like having my own apartment in London. It made the stay with my 3-year-old son so much easier. the rooms are clean bright, with amazing floor-to-ceiling windows. I'm going back in the summer, and this is where I'll be staying.
Bodde här 3 nätter i april 2024
Svar från Dixie+Leman Team 10 apr. 2024
Hey Jason!Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience staying with us and that our accommodations made your trip with your son so much easier.We take pride in providing clean, bright rooms with stunning floor-to-ceiling windows, and we're delighted that you found them to your liking. It's always a pleasure to hear that our guests feel like they have their own apartment in London while staying with us.We can't wait to welcome you back in the summer! Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards

6/10 Okej

RICHARD

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
After travelling all day, the last thing I needed was to be told there that there wasn’t a booking for us even though I had paid for it already. After 15 mins the booking mysteriously appeared on the system and we were given the keys to our room. The rooms are lovely and quiet but the staff let the hotel down. When we checked out the girl was on her mobile phone with customers waiting. Will look elsewhere on my next trip to London.
Bodde här 1 natt i april 2024
Svar från Dixie+Leman Team 10 apr. 2024
Dear RichardI want to extend my sincerest apologies for the inconvenience and frustration you experienced during your recent stay with us. Your feedback is invaluable to us, and I'm truly sorry to hear about the issues you encountered upon check-in and check-out.It's unacceptable that you had to endure a delay in finding your reservation upon arrival, especially after a long day of travel. I understand how frustrating this must have been, and I'm sorry for any inconvenience it caused you. Additionally, I apologise for the lack of attention and service you received during the check-out process. Please rest assured that this does not reflect the standard of service we strive to provide.I have escalated your concerns to our management team, and they will be in touch with you shortly to address the issues you've raised and to make amends for any shortcomings. We are committed to ensuring that incidents like these are not repeated in the future.We genuinely appreciate your feedback, and I hope that you will give us another opportunity to provide you with the exceptional service and experience you deserve during your next trip to London. Please feel free to reach out to me directly if you have any further concerns or if there's anything else I can assist you with.Warm regards