Dear Mr Chung,Thank you very much for taking the time to rate us and to see that you enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Daniela Tapoi Guest Experience Manager

Dear Mr Handan Filiz,Thank you very much for taking the time to rate us. We look forward to welcoming you back soon. Kind Regards, Daniela Tapoi Guest Experience Manager

Dear Ms Linda,Thank you very much for taking the time to rate us. We look forward to welcoming you back soon. Kind Regards, Daniela Tapoi Guest Experience Manager

Dear Mr Erik,Thank you very much for taking the time to rate us. We look forward to welcoming you back soon. Kind Regards, Daniela Tapoi Guest Experience Manager

Dear Malin, Thank you for staying at The Piccadilly London West End, and even more for taking the time to share your feedback. We genuinely value and appreciate your comments and apologies that your experience was less than perfect. I do hope to have the opportunity to welcome you back to The Piccadilly London West End in person at some point in the future for you to restore your faith in the hotel. Kind Regards,Daniela Tapoi Guest Experience Manager

Dear Peter, Thank you very much for taking the time to rate us. We look forward to welcoming you back soon. Kind Regards, Daniela Tapoi Guest Experience Manager The Piccadilly London West End

Dear Guest , Thank you for choosing The Piccadilly London West End and for taking the time to write a review about your recent experience. Regarding your constructive feedback, thank you for bringing the above issues to our attention. By evaluating our hospitality and telling us what we do right but most importantly what needs to be improved, will help us meet your expectations and your perceptions will serve this important purpose and help us in providing a better service in the future. In the meantime, Both my team and I renew our apologies and hope that you would honor us with another opportunity to welcome you back in not to distant future . With best regards,

Dear Monica, Thank you ever so much for your complimenting review following your recent stay with us at The Piccadilly London West End. It gives us great pleasure to read that you had a memorable experience with us. The entire team have received your feedback. This warm comment certainly serves as a wonderful motivator for us all to continue striving for service excellence. Kind Regards,

Dear Elin, Thank you for sharing your valued comments. We are delighted to know that you benefited from our location and also enjoyed our clean rooms and delicious buffet. We hope to welcome you back soon at the Piccadilly London West End. Warm Regards Valent Fernandes

Dear Therese, Many thanks for the lovely feedback. I am glad to know that our friendly staff had a positive impact on your stay despite the room being cosy. We hope to have the opportunity to welcome you back, in the very near future. Warm regards Valent Fernandes

Dear Johnny , Thank you for your valuable feedback following your recent stay. I am glad to know that out helpful staff had a positive impact on your stay with our warm hospitality. We hope to have the pleasure to welcome you back at the Piccadilly London West end. Warm Regards Valent Fernandes

Dear Hakan, Thank you for staying at the Piccadilly London West End.. We appreciate you feedback as it helps us improve ourselves in our pursuit for excellence. Regards Valent Fernandes

Dear Kristina, Thank you for sharing your feedback. It was a pleasure to have you with us at the Piccadilly London West End and we hope to welcome you back soon. Kind regards, Valent Fernandes

Dear Esteemed Guest, Thank you for sharing your feedback following your recent stay with us. We hope to have the pleasure to welcome you back soon. With warm regards Valent Fernandes

Dear Vincent, Thank you for sharing your feedback on this forum. We hope you had a good time at the Piccadilly London West End and we look forward to welcome you soon. With warm regards Valent Fernandes

Dear Rori,Thank you so much for your glowing review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience.We look forward to serving you again in the future!Warm Regards,Oksana TsarykGuest Relations Executive

Dear Melina,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations regarding noise levels and room size. Your comfort is important to us, and we'll certainly take your comments into consideration to improve in these areas. We appreciate your input and hope to have the opportunity to better serve you in the future.Kind Regards, Oksana Tsaryk Guest Relations Executive

Dear Mr Christopher,Thank you so much for your glowing review! We're absolutely delighted to hear that you and your wife had such a fantastic experience during your stay, especially for such a special occasion. It warms our hearts to know that you felt treated like royalty and that our staff went above and beyond to ensure your comfort and enjoyment. We're thrilled that you appreciated the little touches like the glass of fizz upon arrival and the extra bottle to celebrate your wife's birthday. We would be honored to welcome you back anytime, and we'll do everything we can to make your next stay just as wonderful as this one. Thank you for choosing us, and we look forward to seeing you again soon!Warm Regards,Oksana TsarykGuest Relations Executive

Dear Michael,Thank you for your feedback. We're sorry to hear that your experience fell short of your expectations. Please know that your satisfaction is important to us, and we will work diligently to address these concerns. If you decide to give us another chance in the future, we'll do our best to ensure a more enjoyable stay for you.Sincerely,Oksana TsarykGuest Relations Executive

Dear Terri,Thank you for sharing your feedback with us. We're thrilled to hear that you found our location to be perfect for exploring the vibrant theater and Chinatown districts, as well as being conveniently close to Piccadilly Circus and the underground. We appreciate your comments regarding our property and will certainly take your feedback about the bathroom size into consideration for future improvements. We apologize if the demeanor of our concierge did not meet your expectations, and we will address this internally to ensure all our staff members provide friendly and welcoming service. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm Regards,Oksana TsarykGuest Relations Executive

Dear Ali,We're thrilled to hear that you found our location excellent! We strive to provide our guests with the best possible experience, and it's wonderful to know that our convenient location added value to your stay. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again in the future!Warm Regards,Oksana TsarykGuest Relations Executive