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Recensioner av Native Hyde Park

4 out of 5
Native Hyde Park
206-214 Sussex Gardens, London, England

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 93 av 228 recensioner" "
8 - Bra i betyg. 78 av 228 recensioner" "
6 - Okej i betyg. 28 av 228 recensioner" "
4 - Dåligt i betyg. 16 av 228 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 228 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Sandra

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Väldigt fin lägenhet, perfekt att kunna fixa lite frukost och middag i köket. Perfekt läge nära till Paddington station och /eller Lancaster. Väldigt trevlig personal!
Bodde här 3 nätter i november 2021
Svar från The Natives 24 nov. 2021
Hej Sandra, Vi är glada över att höra att du trivdes med oss i Native Hyde Park. Tack för att du tog dig tid att lämna din feedback. Vi hoppas att se dig igen vid ditt nästa besök. Vänligen kontakta oss om du vill boka in igen när som helst. Vänliga Hälsningar,

8/10 Bra

Annakarin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rymligt trevligt boende
Superfin stor lägenhet Premium med sovrum, matrum samt kombinerat vardagsrum/kök. Vi trivdes jättebra. Nära till Paddington station. I receptionen fanns en hylla med vatten, små burkar marmelad och lite andra grejer som man fick ta gratis. Ingen städning men vem städar och byter lakan varje dag hemma? Soporna kastade man själv ett en stor svart låda utanför porten. Tunnelbana Lancaster Gate eller Paddington beroende på vart du ska. Supertrevlig personal.
Bodde här 5 nätter i april 2019
Svar från Subhendu Saha 16 apr. 2019
Hej Annakarin, Tack för att du har tagit dig tid att lämna oss en feedaback. Det är alltid ett nöje att läsa när våra gäster haft sin vistelse hos oss. Som du såg riktigt att vi är mycket centralt beläget och paddington & lancaster gate tunnelbanestationer ligger bara några minuters promenad bort. Vi har ett pantry pantry som du redan nämnde vilket kommer mycket praktiskt för våra gäster. Vi ser fram emot att välkomna dig tillbaka snart igen på vår egendom. Med vänliga hälsningar Native Hyde Park

8/10 Bra

Robin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean & good value for money
Good value for money. And actually clean considering the standard at hotels in London
Bodde här 1 natt i december 2018
Svar från Native Hyde Park 3 jan. 2019
Hello Robin thank you for your time to leave us your feedback. We were glad that you had a good stay with us and enjoyed your staying in Native Hyde Park. We hope to see you soon. Native Hyde Park

6/10 Okej

SEIKO

Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Staffs are very friendly and helpful, but room security was not very well, The construction crews came in unannounced because they misunderstood the room number.
Bodde här 5 nätter i april 2024
Svar från Alexa 2 maj 2024
Dear Seiko,Thank you for your kind words about our staff. However, we deeply apologize for the oversight regarding room security and the intrusion by the construction crew. We understand how important privacy and security are to our guests, and we are taking immediate actions to ensure such an incident does not occur again.We appreciate you bringing this to our attention, and sincerely hope to regain your trust on a future visit.Kind regards,Oleksandra

10/10 Fantastiskt

David

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Property needs better cleaning staff effort and perhaps an update of carpeting but overall this place was very convenient and well priced for the space provide of 3 adults with 2 separate rooms
Bodde här 1 natt i mars 2024
Svar från Alexa 27 mars 2024
Dear David,Thank you for your feedback. We appreciate your constructive comments regarding the cleanliness and upkeep of our property. We will certainly address these concerns with our cleaning staff and look into potential updates to the carpeting.We're pleased to hear that you found our property convenient and well-priced for your needs. Your feedback helps us improve, and we hope to welcome you back for an even better experience in the future.Warm regards,Oleksandra

10/10 Fantastiskt

Lindey, Slidell

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We chose because we took the Heathrow Express from Airport toPaddington station. It was very convenient for us. And had a lovely stay.around the corner on Spring Street are 2 wonderful breakfast places: Hayat & Harrison's. And Ask Italian is awesome for dinner.
Bodde här 2 nätter i mars 2024
Svar från Alexa 27 mars 2024
Dear Lindey,We're glad that you found everything to your liking and that you had a lovely time during your stay with us. Your recommendation for exploring the nearby area is greatly appreciated, and we'll be sure to pass along your compliments to our team.Best regards,Oleksandra

10/10 Fantastiskt

Francesca

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The apartment was spotless and decorated to a high standard
Bodde här 1 natt i februari 2024
Svar från Alexa 27 mars 2024
Hi Francesca,We're thrilled to hear that you found the apartment spotless and decorated to a high standard during your stay. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards,Oleksandra

10/10 Fantastiskt

Alexander

Bodde här 2 nätter i januari 2024

8/10 Bra

Robert

Bodde här 2 nätter i januari 2024

6/10 Okej

Muna

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Louise

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Lovely stay
Staff were very friendly and helpful
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Gunter

Gillade: Renlighet och rummets bekvämlighet
Very comfortable room.
Bodde här 1 natt i december 2023

6/10 Okej

Roberto Jose

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Tom

Bodde här 2 nätter i november 2023

8/10 Bra

Kay Erling

Gillade: Rummets bekvämlighet
Bodde här 5 nätter i november 2023

6/10 Okej

Harsha

Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i oktober 2023

8/10 Bra

NATHANIEL

Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023

6/10 Okej

Jean

Gillade: Renlighet och bekvämligheter
There were times when there was no running water
Bodde här 3 nätter i juli 2023
Svar från Angelos 14 okt. 2023
Thank you for sharing your feedback from your recent stay with us at Native Hyde Park. Your insights are crucial in helping us enhance our services.We deeply apologize for any inconvenience you encountered due to intermittent water supply during your stay. Please rest assured that this issue is being addressed to ensure it does not recur in the future.Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding in this matter. We hope that this isolated incident will not deter you from choosing us again for your future travels.If you have any further details or would like to discuss your experience in more detail, please feel free to contact us directly.

4/10 Dåligt

philip

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Scott

Bodde här 1 natt i september 2023

8/10 Bra

R

Bodde här 14 nätter i september 2023

2/10 Väldigt dåligt

MARIA CARME

Gillade inte: Renlighet och boendets skick och faciliteter
Don't pay more than 50 pounds!!! It's not true that this is a 4 stars hotel. Noisy rooms (machines outside), views onto dark and dirty yards, kitchen devices under minimum, unconfortable sofa, soap dispenser out of order, non-draining bathub, etc.
Bodde här 5 nätter i augusti 2023

10/10 Fantastiskt

georgi

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Celine

Bodde här 1 natt i augusti 2023

8/10 Bra

Wendy

Reste med sin partner
Gillade: Renlighet
Good central location to Paddington. Staff lovely. Some maintenance issues fan not working, shower rose partially blocked and TV remote not switching TV on . None on these issues affected our enjoyment of our trip
Bodde här 5 nätter i augusti 2023

4/10 Dåligt

Po Sze

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
制水的酒店!
我們入主六晚,當中有3晚沒有水,早上沒水洗面擦牙,連晚上亦無水沖涼,最慘小朋友沖到中途沒有水,絕對沒有想到這麽簡單的供水問題亦會一而再三發生,非常令人失望,令我們的行程帶來非常大的不便! 雖然職員盡量安撫,亦有一晚安排低層房間作沖涼之用,但不是暫時一刻的問題,经歷連續三天擔心沒有水,早上出門時間大失預算,回酒店後想盡快洗澡休息亦不能,非常疲累!
Bodde här 7 nätter i juli 2023
Svar från Angelos 27 juli 2023
I'm deeply sorry to hear about the water issues you experienced during your stay with us. I understand how disruptive and inconvenient this must have been for you and your family, especially during a vacation. This is not the experience we strive to provide to our guests.I appreciate your understanding towards our staff trying their best to provide solutions and appease the situation. However, I acknowledge that the problems you faced should not have occurred in the first place.Rest assured, we are actively addressing the problem to prevent such issues from recurring. Your comfort and satisfaction are our top priorities, and I apologize that we were not able to meet those during your stay.Thank you again for your feedback, and I hope to hear from you soon.

2/10 Väldigt dåligt

JACQUELINE

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We were really disappointed with our stay at Native, Hyde Park. On two days of our three day stay, there was no water in the building each morning. Staff were very unhelpful, despite the fact we were left without showering and toilet facilities. We stayed in a 'superior studio' which had a well equipped kitchen, and an iron and ironing board. That is the only positive! The sofa and table were in very poor condition, and the carpet didn't look to have been hoovered very well; in fact we found some rubbish on the floor under the sofa which hadn't been cleaned up from the previous guests ! Bed was awful, as were the 'pillows', the secure entry system to access the building doesn't work, so anyone can wander in and out at any time of the day. Definitely wouldn't stay again, be warned, do not expect that the photo's on the website of the room will be what you get!
Bodde här 3 nätter i juli 2023
Svar från Angelos 27 juli 2023
I'm really sorry to hear about your disappointing experience at Native Hyde Park. Your feedback concerning the lack of water, the state of cleanliness, and the conditions of the furniture and bed are deeply concerning. I also understand the inconvenience caused by the issues with our secure entry system. This is far from the comfortable and clean environment we aim to provide for our guests.I apologize for any shortcomings from our staff during this time. We continually strive to provide helpful and excellent service, and I regret that we failed to meet these standards during your stay.I assure you that your concerns are not taken lightly and will be addressed immediately with our housekeeping and maintenance teams. I am personally following up on these matters to ensure improvements are madeThank you for your feedback and I look forward to hearing from you.

2/10 Väldigt dåligt

Eric

Bodde här 2 nätter i juli 2023
Svar från Angelos 27 juli 2023
Dear Eric, Thank you for your time discussing the issues you encountered during your visit and I am really glad we found a suitable resolution. Once again, my deepest apologies for the inconvenience.

2/10 Väldigt dåligt

Paul

Bodde här 2 nätter i juli 2023
Svar från Angelos 27 juli 2023
Dear Paul,Thank you for your time discussing the issues you encountered during your visit and I am really glad we found a suitable resolution. Once again, my deepest apologies for the inconvenience.

6/10 Okej

Angela

Reste med sin partner
Having stayed at Native in Glasgow this was disappointing. The room was cramped and not very clean. There was no AC on an 82f day. Overbath shower with no handrail or antslip mat. The kitchen was well equipped but no tea bag’s other than mint. The pillows on the bed were awful, no substance and the duvet was way too heavy even for a UK summer. Staff very friendly, location great and very quiet but won’t return.
Bodde här 1 natt i juli 2023
Svar från Angelos 11 juli 2023
Dear Angela,We appreciate you taking the time to share your feedback following your stay at Native Hyde Park.We regret to hear that your experience did not meet the expectations set by your previous visit at our Glasgow location. Each of our properties is unique and we endeavor to deliver a top-quality guest experience across all of them.In terms of the room temperature, we regret that we cannot install air conditioning units as our building is a Grade 2 listed property. However, we do provide fans in every apartment to help our guests stay comfortable.Your feedback about the shower safety and lack of different tea options has been noted and will be addressed with our housekeeping and hospitality teams. We apologize for any inconvenience this may have caused.We are disappointed to hear about your discomfort with our bedding. Your comfort is our priority, and we will surely look into this to ensure it meets our guests' expectations.On a positive note, we are pleased to hear you found our staff friendly and the location convenient and peaceful, attributes we pride ourselves on at Native Hyde Park.We hope that despite these challenges, you will consider giving us another opportunity to serve you better in the future. We would be glad to have you back and demonstrate the high hospitality standards we always aim for.

8/10 Bra

Jane

Bodde här 1 natt i juli 2023
Svar från Angelos 11 juli 2023
Thank you so much for the kind score.

10/10 Fantastiskt

shir

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023
Svar från Angelos 28 juni 2023
Thank you for the great score

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Great location. Close to Paddington Station and Lancaster Gate Station. Near Hyde Park. The staff are very friendly. The oven and 2 ceiling lights didn't work. Would like to have handheld shower instead of rain shower No plug near the table / mirror
Bodde här 10 nätter i maj 2023
Svar från Angelos 12 juni 2023
Dear Guest,Thank you for sharing your feedback. We're delighted to hear that our location near Paddington and Lancaster Gate stations, as well as Hyde Park, worked well for your stay. It's also wonderful to hear that our staff were able to provide friendly service during your visit.However, we are sorry to hear about the issues you faced with the oven and ceiling lights, as well as the shower and plug arrangement. Your comfort is our top priority, and we regret any inconvenience these issues might have caused. Please know that our team is always on hand to address any issues immediately - do not hesitate to bring such matters to our attention during your stay.We have taken note of your comments and will share these with our management team as part of our ongoing commitment to improving our facilities and service.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 Fantastiskt

Ann

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i maj 2023
Svar från Angelos 5 juni 2023
Thank you so much Ann. We really appreciate your feedback.

4/10 Dåligt

Diana

Gillade inte: Renlighet och rummets bekvämlighet
Not worth it
The call the day before was helpful, however, I paid more than some big brand hotels and had a smaller room and smaller bed in a slightly shabby hotel. Not great - I will stick to the big-name brand hotels next time. London or not - this room was not worth what I paid for it.
Bodde här 1 natt i maj 2023
Svar från Angelos 17 maj 2023
Thank you for taking the time to share your feedback. We're glad to hear that our pre-arrival call was helpful to you. However, we deeply regret to learn that your experience did not meet your expectations in terms of room size and overall value.

6/10 Okej

Jan

Reste med familjen, Reste med sin partner
Gillade: Boendets skick och faciliteter
Bodde här 4 nätter i april 2023
Svar från Angelos 17 maj 2023
Thank you so much

10/10 Fantastiskt

Markku

Bodde här 3 nätter i april 2023
Svar från Angelos 17 maj 2023
Thank you so much

8/10 Bra

Jessica

Bodde här 4 nätter i april 2023
Svar från Angelos 18 apr. 2023
Thank you for your kind score

8/10 Bra

Lina

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I loved the place. However, I have arthritis and found the bed a bit hard for my joints (info for those with similar issues than me).
Bodde här 1 natt i mars 2023
Svar från Angelos 18 apr. 2023
Thank you for your feedback. We're glad you enjoyed your stay. We apologise for the discomfort with the bed due to your arthritis. We appreciate your input and will consider it for future improvements.

10/10 Fantastiskt

Eugene

Bodde här 1 natt i mars 2023
Svar från Angelos 18 apr. 2023
Thank you so much

10/10 Fantastiskt

Jonathan

Bodde här 1 natt i mars 2023
Svar från Angelos 18 apr. 2023
Thank you so much

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Helt fint, booker gerne igen.
Det var så fint med to store værelser og en fin lille stue/køkken med alt det nødvendige. Ovn, mikrobølgeovn, køleskab, opvaskemaskine og vaskemaskine. Opholdsrummet er småt, men skal man kun lige spise og spille spil, kan det sagtens gå.
Bodde här 3 nätter i mars 2023
Svar från Angelos 18 apr. 2023
Thank you so much

2/10 Väldigt dåligt

Dean

Bodde här 1 natt i mars 2023
Svar från Angelos 19 apr. 2023
Thank you for your feedback

4/10 Dåligt

Steven

Bodde här 2 nätter i mars 2023
Svar från Angelos 19 apr. 2023
Thank you for your feedback

10/10 Fantastiskt

Alison

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was great to have the space that the living room and the separate bedroom offered. Brilliant location.
Bodde här 3 nätter i mars 2023
Svar från Angelos 18 apr. 2023
Thank you so much for the great feedback

8/10 Bra

PO LING

Bodde här 4 nätter i februari 2023
Svar från Angelos 18 apr. 2023
Thank you so much

8/10 Bra

Matthew

Bodde här 1 natt i februari 2023
Svar från Angelos 18 apr. 2023
Thank you so much

8/10 Bra

Ian

Bodde här 2 nätter i februari 2023
Svar från Angelos 18 apr. 2023
Thank you so much

10/10 Fantastiskt

Timi

Bodde här 1 natt i februari 2023
Svar från Angelos 18 apr. 2023
Thank you so much

10/10 Fantastiskt

Elizabeth Hernández

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Die Apartments sind gut geräumig, tolle Location und vor allem super netter Staff! Konstantin hat uns super professionell betreut und unseren Aufenthalt perfekt gemacht !
Bodde här 3 nätter i februari 2023