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Recensioner av PubLove @ The Crown, Battersea - Hostel

2 out of 5
PubLove @ The Crown, Battersea - Hostel
102 Lavender Hill, London, England

Recensioner

6,8
10 - Fantastiskt i betyg. 21 av 98 recensioner" "
8 - Bra i betyg. 29 av 98 recensioner" "
6 - Okej i betyg. 18 av 98 recensioner" "
4 - Dåligt i betyg. 20 av 98 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 98 recensioner" "

6,2/10

Renlighet

7,2/10

Personal och service

6,6/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Got the wrong bed 3 times or someone took Mine and ended up sleeping in somebody’s else’s because refusal of help from the receptionist and personal
Bodde här 1 natt i juni 2019
Svar från Mark 2 juli 2019
Hi Many thanks for taking the time to review us. Please accept my apologies for the confusion with your bed. The property manager has spoken to his team regarding the service you received when staying with us. With best wishes

10/10 Fantastiskt

aurel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ok
Allt var Ok. tillmötesgående , smidigt
Bodde här 1 natt i juli 2017

4/10 Dåligt

jenny

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Anna

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet och rummets bekvämlighet
Enkelt och smidigt för en snabb vistelse
Jag checkade in sent på kvällen. Personalen mycket gästvänlig.

4/10 Dåligt

Ingemar, Solna

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Tålamodsprövande boende
Mycket billigt boende som tyvärr har en hel del brister och inget för den som inte har tålamod och överseende med defekter. Hade t.ex. en toalett med trasig spolknapp, flera duschar där termostaten inte fungerade, ett skåp (låsbart med eget hänglås) där vredet kunde hänga sig och därmed vara svårt att öppna, ostabila trevåningssängar som rör betydligt när personen överst vänder sig, rum mot gata med en hel del störande trafik. På det positiva sidan kan nämnas att personalen var vänlig och hjälpsam, den ingående frukosten var enkel men helt OK, inget kök eller kokmöjligheter men finns en hel del restauranger i närheten då puben ligger på en affärsgata i ett förortsområde.
Svar från Sharon 10 okt. 2015
Hi there, Thank You for your feedback, we appreciate it all and will take it all on board. Glad our staff were helpful and you still managed to enjoy your stay. Hope to see you again in the near future :) take care !

10/10 Fantastiskt

Kerrie

Bodde här 1 natt i februari 2024
Svar från Crown team 19 feb. 2024
Hi Kerrie! Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Crown soon! Warmest regards The Crown Team

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not as expected
We stayed 2 nights in this hostel. Food was amazing and hostel staff very sweet. Towels not included. The mattresses were very uncomfortable and the showers/ toilets disgusting. There were only 4 showers and 4 toilets for everyone. They are only cleaned once in the morning.
Bodde här 2 nätter i februari 2024
Svar från Crown team 19 feb. 2024
Hi,We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. If you would like to discuss this further, then please contact us. We hope your next stay at The Crown will be a pleasant one and looking forward to welcoming you back again. With kindest regards,The Crown Team

6/10 Okej

Petronella

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
generally okay, but could do with a clean
Overall a satisfactory stay, room was in order, just enough space - something you would expect of a youth hostel. The bathroom was not so satisfactory: there was not enough space to hang up/put clothes/towels/wash bag; the taps were often broken and not fastened to the sink, hence wobbly; everything was just a little bit yucky and not so pleasant. The room was decent but could have been cleaned better (evidence of previous visitors was still there & here and there it was very dusty). Here it would have been handy to have a few more hangers to hang up towels, jackets, etc…
Bodde här 3 nätter i september 2023
Svar från Crown team 13 okt. 2023
Hi Petronella,We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. If you would like to discuss this further, then please contact us. We hope your next stay at The Crown will be a pleasant one and looking forward to welcoming you back again. With kindest regards,The Crown Team

2/10 Väldigt dåligt

Matthew

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never again
Firstly I feel your website truly needs updating relating to covid as when I arrived there wasn't any signage or restrictions which showed that we've lived thru an international pandemic for 3 years. Why mention it here when there’s evidence in its application I was rudely quizzed about no entry without ID but the Web info only says maybe, whereby the girl checking me in was absolutely insistent that I'd only be admitted with a passport. Due to an emailing issue on my phone I asked her to screenshot my ID...she rudely grabbed if from my hand and reluctantly did it I prebooked and asked for a bottom bunk. Was allocated a top one, which I can only assume was due to me being a 'difficult' customer. The bottom bunk was free when I checked in that evening. The steps up to the bed are not suited without foot wear At around 0200 there was a fight amongst 2 male guests. One obviously drunk. The night male receptionist eventually came up to calm things. Saw an open can of lager from one of the guests but no action taken, despite a no alcohol policy clearly displayed I'm used to hostel stays throughout the world and used to community living but this represents the worst of this type of hospitality
Bodde här 1 natt i augusti 2023
Svar från Mark 9 aug. 2023
Hi MatthewFirst and foremost, thank you for taking the time to share your valuable feedback with us.We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for.Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly.Your feedback will help us improve our service. If you would like to discuss this further, then please contact us.With kindest regardsThe Crown Team

10/10 Fantastiskt

Lucas Daniel

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2022
Svar från Crown Team 5 jan. 2023
Hi Lucas!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Crown soon! Warmest regards The Crown Team

10/10 Fantastiskt

Lucas Daniel

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022
Svar från Crown Team 5 jan. 2023
Hi Lucas! Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Crown soon! Warmest regards The Crown Team

4/10 Dåligt

Daniel

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022
Svar från Crown Team 28 dec. 2022
Hi Daniel,We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. If you would like to discuss this further, then please contact us. We hope your next stay at The Crown will be a pleasant one and looking forward to welcoming you back again. With kindest regards,The Crown Team

10/10 Fantastiskt

Jack

Bodde här 1 natt i november 2022
Svar från Crown Team 16 nov. 2022
Hi Jack!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Crown soon! Warmest regards The Crown Team

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Decent
Decent hostel. Beware of snorers though, bring ear plugs.
Bodde här 2 nätter i oktober 2022
Svar från Crown Team 24 okt. 2022
Hi Daniel!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative experiences further, please feel free to contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Crown! Warmest regards, The Crown Team

4/10 Dåligt

India

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från Crown Team 20 sep. 2022
Hi!First and foremost, thank you for taking the time to share your valuable feedback with us.We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for.Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly.Your feedback will help us improve our service. I hope that your stay was otherwise amazing.If you would like to discuss this further, then please contact us.We hope your next stay at The Crown will be a pleasant one and looking forward to welcoming you back again.With kindest regardsThe Crown Team

8/10 Bra

daniel

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice pub
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Jason

Bodde här 1 natt i maj 2022

8/10 Bra

Emilio

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
X
Bodde här 1 natt i april 2022

10/10 Fantastiskt

ABUBAKAR

Bodde här 5 nätter i april 2022

10/10 Fantastiskt

Jekabs

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you want to drop for a sleep and you have deep sleep like me great and cheap place
Bodde här 2 nätter i februari 2022

6/10 Okej

Ajmal

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It was not too good clean it's very dirty place
Bodde här 1 natt i september 2021
Svar från Mark 21 okt. 2021
Hi Ajmal First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Kindly be advised that our team is working on the case and that we have taken note of your mentioned points, and the concerned department has been notified and will follow up accordingly. Your feedback will help us improve our service. I hope that your stay was otherwise amazing. Allow me to kindly invite you to contact me personally to discuss this with you further on luigi@publove.co.uk. We hope your next stay at PubLove @ The Crown will be a pleasant one and looking forward to welcoming you back again. With kindest regards The Team at PubLove @ The Crown.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i juli 2019

4/10 Dåligt

Verifierad resenär

Affärsresenär
Do not stay in the summer as there is no air conditioning the room was a sweat box and felt a bit dodgy.
Bodde här 1 natt i juli 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och bekvämligheter
Bodde här 6 nätter i juli 2019

10/10 Fantastiskt

charles

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2019

8/10 Bra

Alexandre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Agréable séjour
Très propre et lit confortable. Loin des attraits, mais juste à côté d’un arrêt de bus. Employés très serviables. Pas de climatisation. Je le recommande sans hésiter!
Bodde här 3 nätter i juli 2019

4/10 Dåligt

Karl

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Publove - Battersea
Great location. Service was great in the pub below but in the rooms above loud, not great for sleep. Rooms had bed bugs and underneath the beds were not cleaned. I checked out on discovering this (other people had checked out as well or were moved to other rooms)
Bodde här 10 nätter i juni 2019
Svar från Mark 2 juli 2019
Hi Karl Thank you for taking the time to review us. I have spoken to the property manager who has now dealt with the issues you have raised. With best wishes

10/10 Fantastiskt

Steven, Crawley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and helpful a great place to stay couldn't possibly find anything wrong
Bodde här 1 natt i juni 2019
Svar från Mark 2 juli 2019
Hi Steven Many thanks for your great review :) We hope to see you again soon. Best wishes

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet
I didn’t like that the 3 bed room are so little for woman and man together. It was better if the room was only for women or only for men.
Bodde här 3 nätter i maj 2019
Svar från Mark 2 juli 2019
Hi Many thanks for taking the time to review us. Best wishes

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2019
Svar från Mark 11 mars 2019
Hi Many thanks for your great review. We hope to see you again soon :) Best wishes

4/10 Dåligt

Madrista, London

Gillade inte: Renlighet och boendets skick och faciliteter
Not best welcome when i arrived Got to the room and it stank of sweaty feet and bo All through the night was constant noise I was lucky to get couple hours sleep at most The bathrooms seemed clean but someone left one in awful mess The only good thing was the bed Sheets were clean and was quite comfy
Bodde här 1 natt i november 2018
Svar från Mark 8 nov. 2018
Hi Thank you for taking the time to review us. I will follow up with the property manager regarding the issues you have raised. With best wishes

8/10 Bra

Paul

Gillade: Personal och service
Bodde här 2 nätter i oktober 2018
Svar från Mark 10 okt. 2018
Many thanks for your great review. We hope to see you again soon :)

4/10 Dåligt

Richard

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bed Bug Infestation
I'm really sad to write this review. I've stayed 200+ times at this hostel over the last 4 years and the accomodation, staff and location are fantastic. Even better since the refurbishment, although with a slight increase in price and removal of free breakfast, not as competatively priced as previously. However the real deal breaker has been the on and off Bed Bug infestations that I have had to suffer. On my last stay, they were so bad, I have over 100 bites and had to get a refund and leave early. Easily the itchiest bites I have ever suffered. I feel the Hostel is in denial and failing to fully address the issue. I therefore emplore anyone suffering same to leave a review and hope that the Hostel will be fully treated and get back to offering great accomodation.
Bodde här 1 natt i juli 2018
Svar från Mark 10 okt. 2018
Hi Richard Thank you for taking the time to review us. Having spoken to the property manager it does appear that there was an issue but pest control have now attend and treated the rooms in question. As a regular guest I do hope this does not deter you from staying with us again in the near future. With best wishes

2/10 Väldigt dåligt

Alessandro

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff was terrible, I had a problem with one of the guest in the room because he was drunk and under drugs effected, I asked the staff to change my place to another bed or room they refused to help me them I had to leave the place 2am for my own security
Bodde här 1 natt i september 2018
Svar från Mark 10 okt. 2018
Hi Alessandro Thank you for taking the time to review us. Please accept my apologies for the service you experienced. I have spoken to the property manager and addressed this with her team. I do hope this won't deter you in staying with us again in the near future. With best wishes

4/10 Dåligt

yuri, aosta

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
ho preso un last minute
hotel o meglio ostello caro per cio' che offre. Dove si dorme l 'aria è rarefatta poichè ci sono 12 letti e non c'è il ricambio dell'aria. Necessiterebbe di un semplice impianto di ventilazione meccanica controllata, come in tutti i nostri hotel in Italia Posizione buona, nel completo sufficiente
Bodde här 1 natt i september 2018
Svar från Mark 10 okt. 2018
Hi Yuri Many thanks for taking the time to review us. We are indeed a hostel and unfortunately planning regulations prohibit us from installing air conditioning. With best wishes

8/10 Bra

Verifierad resenär

A fine cheap stay
For the price and my needs, this worked out for me. Pub downstairs was fine. free evening and night parking in streets close by
Bodde här 1 natt i september 2018
Svar från Mark 10 okt. 2018
Many thanks for your great review. Hope to see you again soon :)

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2018
Svar från Mark 9 aug. 2018
Many thanks for your great review. We hope to see you again soon :)

8/10 Bra

Prad, London

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2018
Svar från Mark 28 juni 2018
Thank you for your review. We hope to see you again soon :)

10/10 Fantastiskt

Prad, London

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and very clean. Will stay again.
Bodde här 1 natt i juni 2018
Svar från Mark 28 juni 2018
Thank you for your great review. We hope to see you again soon :)

10/10 Fantastiskt

Buttigetti, Melbourne, Australia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely staff, clean rooms decent bathrooms and nice drinks
Bodde här 1 natt i juni 2018
Svar från Mark 28 juni 2018
Thank you for your great review. We hope to see you again soon :)

8/10 Bra

A

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
London
Ils m'ont demadé de payer sur place alors que le séjour avait déja éte reglé...
Bodde här 5 nätter i maj 2018
Svar från Mark 28 juni 2018
Thank you for your great review. We hope to see you again soon :)

8/10 Bra

Tetiana

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2018
Svar från Mark 30 maj 2018
Many thanks for your great review. Hope to see you again soon.

4/10 Dåligt

John, Horsham UK

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
The guy serving at the bar, put me in the worst bunk (i.e. top furthest from the window). Safety light on all night, room like an oven, 1 inch gap in window opening. If he didn't do it on purpose, I think he needs to experience a hot night for himself.
Bodde här 1 natt i april 2018

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2017
Svar från The Crown Team 12 jan. 2018
Dear Traveler. Thank you for your review and for choosing our hostel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hostel.

6/10 Okej

ERRECART

Gillade: Personal och service
j ai passé 4 jours dans cette auberge. les gens y sont sympathiques le petit déjeuner comprit dans le tarif comprend est correct le petit moins est peut etre la propreté, et aussi trop de lumière dans les chambres pour dormi l' l' auberge est vraiment correct pour le tarif
Bodde här 4 nätter i november 2017
Svar från The Crown Team 12 jan. 2018
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 1 natt i juli 2017

4/10 Dåligt

Matthew

Gillade inte: Renlighet och rummets bekvämlighet
Alcatraz chic in South London
Quite poor. Room was very sparse, just a 3 tiered bunk - I really felt like a battery chicken - no lockers, no furniture, just a table and a mirror. It felt like the spirit of Charles Dickens was being kept alive. The breakfast was good, but the cramped facilities and problems such as a toilet with no light (that couldn't be used in the evening), soap dispensers being left empty for days and the fact most people in my room slept with their luggage on their beds (because of no lockers) mean I would rate this as one of the poorest hostels I have stayed in. I went with an open mind and wasn't worried about the noise etc (I expect a pub to be lively). £5 to buy a towel was unexpected. The area is ok and the pub seemed very pleasant but a dedicated hostel for a similar price would give a much better service.
Bodde här 3 nätter i maj 2017

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
La struttura è in una zona non centrale ma ben collegata dai mezzi. Il pub al di sotto delle camere, molto British, offre piatti gustosi. La colazione gratuita riservata agli ospiti dalle 7 alle 9 è piuttosto scarsa e sicuramente potrebbe essere migliorata. Complessivamente si tratta di un posto tranquillo, abbastanza pulito e confortevole.

4/10 Dåligt

Aaron

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet