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Recensioner av Residence Inn by Marriott London Tower Bridge

4 out of 5
Residence Inn by Marriott London Tower Bridge
180 Bermondsey Street, London, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 525 av 999 recensioner" "
8 - Bra i betyg. 310 av 999 recensioner" "
6 - Okej i betyg. 77 av 999 recensioner" "
4 - Dåligt i betyg. 47 av 999 recensioner" "
2 - Väldigt dåligt i betyg. 40 av 999 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Katarina

Bodde här 3 nätter i april 2024

8/10 Bra

Thomas

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and quiet location
Great location on walking distance from London Bridge Station. Self catered rooms with a separate kitchen/seating space. Quiet and clean. Standard breakfast included, nothing special, but a decent way to start the day.
Bodde här 1 natt i januari 2024
Svar från Kamila 22 jan. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila Guest Service Manager

8/10 Bra

Tobias

Gillade: Personal och service och boendets skick och faciliteter
Good but not best
Smaller room then the pictures shows! The breakfast was very slim but OK for us and it was included. The heat did not work and it was very cold first night but the staff was very helpful and we got a big portable heater for the rest of our stay. You have to tell the day before if yoy want cleaning but the cleaning was not good, no vacuuming for the whole week… Alot of noise from other doors and elevator. Good location with 10min walk from London bridge underground and many stores. Staff was very friendly and it was free Wi-Fi! Overall it still was OK for 105£/night but i dont think i will stay here again
Bodde här 8 nätter i februari 2022
Svar från Anne 13 mars 2022
Dear Valued Guest, Thank you for choosing to stay with us here at Residence Inn London Tower bridge. Am sorry to hear you experienced some issues while staying with us. Rest assured; the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider the Residence Inn London Tower Bridge on your next visit to London so that we can deliver on the guest experience you deserve. Best Regards Anne

6/10 Okej

Abderrahim

Reste i grupp
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 3 nätter i december 2020

10/10 Fantastiskt

Marco

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt
Trevlig personal och hotell. 5-10 min promenad från stationen London Bridge.
Bodde här 2 nätter i september 2019

8/10 Bra

Svetlana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge
Väldigt bra hotell med hög standard, passade hela familjen (två vuxna och en tvåårig pojke). Närhet till lokal matbutik (endast 200 m bort) är ett stort plus när man har ett litet barn med sig. Varmt rekommenderas.
Bodde här 3 nätter i augusti 2019

10/10 Fantastiskt

Felicia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2019
Svar från Olesya Voroncova 5 juli 2019
Thank you very much for a high score review. We are glad that we have met all your needs and expectations. We will be looking forward to welcome you back in the future.

10/10 Fantastiskt

Annalie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Topphotell
Toppklass, rekommenderas varmt!
Bodde här 5 nätter i april 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i mars 2019

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2019
Svar från George B. (Guest Service Manager) 30 mars 2019
Dear Susanne, Many thanks for staying at South Point Suites and for rating us 5 stars! We hope you enjoyed the stay at our property and we look forward to welcoming you back soon! Kind regards, George

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2019
Svar från George B (Guest Service Manager) 13 mars 2019
Dear Simon, Thank you for staying at South Point Suites and for rating us 5-star! We are happy to see you enjoyed the stay here and we look forward to welcoming you back soon. Warm regards, George

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Det var mycket bra, lite kallt men dem fixade in element
Bodde här 3 nätter i mars 2019
Svar från Denise Mancini 11 mars 2019
Dear Guest, thank you for staying at South Point Suites and for leave this five star review! We apologize about the cold in the room, but we are happy to know that we made it up to you! We are looking forward to welcoming you back soon! Kind regards, Denise

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2019
Svar från George B (Guest Service Manager) 7 feb. 2019
Dear Traveler, Thanks for staying at South Point Suites! We are delighted to see your 5-star rating and we hope to see you back at our property soon! Best regards, George

8/10 Bra

Yvonne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell
Trevligt hotell som ligger nära London Bridge. Man får gå i ca 10 minuter från tunnelbanan men det är lätt att hitta. Bra frukost och trevlig personal. Duschen hade tyvärr ingen duschvägg/draperi samt att avloppet var dåligt, vattnet rann inte undan.
Bodde här 4 nätter i december 2018
Svar från Angel Radev, Guest Service Supervisor 6 jan. 2019
Dear Yvonne, Thank you for your feedback. I am happy you enjoyed your stay. We take all the feedback very seriously and we have not fixed the issues with the shower in your room. Kind Regards

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was immaculate and the staff was very helpful. The breakfast was excellent.
Bodde här 2 nätter i april 2024

8/10 Bra

Bruce

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The lift being out of service caused some long wait times.
Bodde här 4 nätter i april 2024
Svar från Kamila 25 apr. 2024
We apologize for any inconvenience caused by the delay you experienced with the lift during your stay. Please rest assured that we are continuously working to improve our services and ensure a seamless experience for all our guests.We're delighted to hear that you enjoyed your stay with us and that our team's efforts contributed to making your experience memorable.

10/10 Fantastiskt

Mehr

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best staff.. great place to stay as everything is nearby and location is very safe
Bodde här 3 nätter i april 2024
Svar från Kamila 25 apr. 2024
Your kind words truly mean a lot to us, and it was a pleasure to have you stay with us.We are delighted to hear that you enjoyed your experience at our hotel. Your feedback serves as motivation for our team to continue providing excellent service to all our guests.Thank you once again for choosing to stay with us and for sharing your experience with others. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Arthur

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This suites-type hotel on Bermondsey Street is a gem! It's a 15 minute walk to Tower Bridge. Street is quiet and largely out of busy tourist areas. Many excellent small local restaurants are very close by. The neighborhood is an interesting former leather-tanning district with a number of old commercial buildings now repurposed as apartments. The room had a good, well-equipped kitchen area. An excellent free breakfast including healthy options is included.
Bodde här 6 nätter i april 2024
Svar från Kamila Klos Guest Service Manager 15 apr. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

Corlea

Reste med sin partner
Gillade: Bekvämligheter
Staff was exceptional… friendly, attentive and extremely helpful. Claudia at reception made us feel at home
Bodde här 3 nätter i april 2024
Svar från Kamila Klos Guest Service Manager 13 apr. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Lisa-Maria

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Schönes Zimmer, gutes Frühstück!
Bodde här 3 nätter i april 2024
Svar från Kamila Klos Guest Service Manager 13 apr. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Eileen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
:-)
Bodde här 7 nätter i mars 2024
Svar från rajal 5 apr. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great
Bodde här 7 nätter i mars 2024
Svar från Kamila Klos Guest Service Manager 13 apr. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Manfred

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The corridor to the room does not have a solid outer wall, so it is all the more important that the doors close very tightly, which unfortunately is not the case. We wouldn't want to stay on the first floor again.
Bodde här 4 nätter i mars 2024
Svar från Kamila Klos Guest Service Manager 5 apr. 2024
Thank you for taking the time to share your thoughts on your recent experience with us. We truly appreciate your feedback as it helps us improve our services. We're delighted to hear that you found our property enjoyable. It's always our goal to provide our customers with a positive and memorable experience, and we're thrilled that we were able to meet your expectations in this regard. At the same time, we want to extend our sincere apologies for any shortcomings you encountered during your visit. Your feedback is invaluable to us, and we will certainly take it into consideration as we work to enhance our offerings and provide a better experience for all our guests. Please know that we're committed to continually improving, and your feedback serves as a valuable tool in that process. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve. Thank you again for choosing to stay with us, and we look forward to serving you again soon.

10/10 Fantastiskt

Steve

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
first time at a residence inn . loved the room size and amenities. Also having a free use of laundry facilities was a nice bonus.
Bodde här 5 nätter i mars 2024
Svar från Kamila Klos Guest Service Manager 30 mars 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Sabine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Zimmer war wie beschrieben, Frühstück sehr vielfältig und gute Qualität, es wurde ständig nachgefüllt. Das Personal war sehr freundlich, Gepäckaufbewahrung war kein Thema. Negativ war, dass vor allem am Wochenende zu wenig Sitzplätze vorhanden waren, manche Familien dehnten ihr Frühstück ziemlich aus. Unsere Handtücher wurden jeden Tag gewechselt, obwohl wir sie nicht auf den Boden geworfen hatten, das ist nicht nachhaltig.
Bodde här 7 nätter i mars 2024
Svar från Kamila Klos Guest Service Manager 30 mars 2024
Thank you for taking the time to share your thoughts on your recent experience with us. We truly appreciate your feedback as it helps us improve our services. We're delighted to hear that you found our property enjoyable. It's always our goal to provide our customers with a positive and memorable experience, and we're thrilled that we were able to meet your expectations in this regard. At the same time, we want to extend our sincere apologies for any shortcomings you encountered during your visit. Your feedback is invaluable to us, and we will certainly take it into consideration as we work to enhance our offerings and provide a better experience for all our guests. Please know that we're committed to continually improving, and your feedback serves as a valuable tool in that process. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve. Thank you again for choosing to stay with us, and we look forward to serving you again soon.

8/10 Bra

Gina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great front desk Staff and great location.
Bodde här 6 nätter i mars 2024
Svar från Kamila Klos Guest Service Manager 30 mars 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

Georgia, Bargersville

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful place to stay in London, close to most everything and literally a pub or eatery every where you look. The staff is top notch and were incredible!
Bodde här 9 nätter i mars 2024
Svar från Kamila Klos Guest Service Manager 30 mars 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

Tara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay. Comfy beds and great service.
Bodde här 1 natt i mars 2024
Svar från Kamila Klos Guest Service Manager 25 mars 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations and for any inconvenience this may have caused. We take all guest feedback seriously, and we would like to extend our sincere apologies for any shortcomings you experienced during your stay. Please know that your concerns have been brought to the attention of our management team, and we will take appropriate steps to address the issues you raised. We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

10/10 Fantastiskt

Laura

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome experience
Bodde här 2 nätter i mars 2024
Svar från Kamila Klos Guest Service Manager 25 mars 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Dominique

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super. Concept chambre pour trois personnes dont deux lits et une cuisine très bien. Recommande les petits déjeuners Très bon hôtel
Bodde här 3 nätter i mars 2024
Svar från Kamila Klos Guest Service Manager 6 mars 2024
Positive Review It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

2/10 Väldigt dåligt

Hanifa

Bodde här 4 nätter i februari 2024
Svar från Kamila Klos Guest Service Manager 25 mars 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations and for any inconvenience this may have caused. We take all guest feedback seriously, and we would like to extend our sincere apologies for any shortcomings you experienced during your stay. Please know that your concerns have been brought to the attention of our management team, and we will take appropriate steps to address the issues you raised. We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

10/10 Fantastiskt

Wolfgang

Bodde här 1 natt i februari 2024
Svar från Kamila Klos Guest Service Manager 25 mars 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Rosario-Francesco

Reste med sin partner
Gillade: Personal och service
It was a 10 min walk to the London bridge train station. There are some grocery stores around so you can pick up food and drinks quickly. The room provided was okay-ish. The kitchen was easy to use and it good shape. The cleaning crew missed 3 of our 4 night stay wich was quite unfortunate. All in all a good stay with more than friendly staff and a good breakfast.
Bodde här 4 nätter i februari 2024
Svar från Kamila 25 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila Front Office Manager

10/10 Fantastiskt

Pansy

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Staying at Residence Inn, was amazing. From the well kept rooms to the incredible breakfast each morning. Location wise was very convenient, many restaurants, local shops, sightseeings, and even landmarks nearby. Overall a great stay with Residence Inn, especially being in London for the first time. Will be visiting soon.
Bodde här 3 nätter i februari 2024
Svar från Kamila Klos Guest Service Manager 22 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Shinji

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast included free coffee anytime. Rooms are enough big each.
Bodde här 6 nätter i februari 2024
Svar från Kamila Klos Guest Service Manager 20 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Rajpreet

Bodde här 1 natt i februari 2024
Svar från Kamila Klos Guest Service Manager 20 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Hanne Hass

Gillade: Personal och service
Bodde här 4 nätter i februari 2024
Svar från Kamila Klos Guest Service Manage 20 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Quang-Vinh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
all fine
Bodde här 5 nätter i februari 2024
Svar från Kamila Klos Guest Service Manager 18 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

aziz Hameed

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Friendly staffs
Bodde här 2 nätter i februari 2024
Svar från Kamila Klos Guest Service Manager 18 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

Louis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's the first time we've been in London. We booked this hotel because it's a walking distance to all the nice places we wanted to see. We walked to London Bridge, The Big Ben, The Eye of London. There are many restaurants near the hotel of all types. The room is nice, clean, with all the silverware if we need to eat the leftover from the restaurants. We loved the breakfast here, the food is amazing, the staff is outstanding, very attentive and helpful. I always wanted ice for my bottle, and I did get them most of the time, just have to wait for the ice to be made LOL. We would definitely come back here again if we visit London. Thanks everyone for the wonderful stay.
Svar från Kamila Klos Guest Service Manager 15 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

Linda, Virum

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top service from the staff
Bodde här 3 nätter i februari 2024
Svar från Kamila Klos 15 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila KlosGuest Service Manager

8/10 Bra

Cécile

Bodde här 2 nätter i februari 2024
Svar från Kamila Klos Guest Service Manager 25 mars 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

Sophie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent for staying a few days with the extra sitting/ dining space. Only one small point- the shower floor gets very slippy and nearly caused a problem.
Bodde här 4 nätter i januari 2024
Svar från Kamila Front Office Assistant Manager 4 feb. 2024
We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. We are sorry for the above inconvenience which you have experienced during your stay with us. We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

10/10 Fantastiskt

Shirley

Bodde här 2 nätter i januari 2024
Svar från Kamila Front Office Assistant Manager 4 feb. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Empfehlenswerte Unterkunft in einer coolen Gegend
Bodde här 5 nätter i januari 2024
Svar från Kamila 22 jan. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila Guest Service Manager

8/10 Bra

Sarah Verena

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Kamila 22 jan. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila Guest Service Manager

10/10 Fantastiskt

Romina

Gillade: Renlighet och personal och service
Bodde här 6 nätter i december 2023
Svar från Kamila Klos -Guest Service Manager 20 jan. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

2/10 Väldigt dåligt

Daniel

Bodde här 1 natt i januari 2024
Svar från Kamila Klos -Guest Service Manager 17 jan. 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations and for any inconvenience this may have caused.We take all guest feedback seriously, and we would like to extend our sincere apologies for any shortcomings you experienced during your stay. Please know that your concerns have been brought to the attention of our management team, and we will take appropriate steps to address the issues you raised.We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Kamila Klos -Guest Service Manager 17 jan. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 Bra

Christine

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Kamila Klos -Guest Service Manager 17 jan. 2024
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!