Dear Malin, Thank you very much for choosing Meliá White House and for taking the time to share this magnificent review with other travellers! We are delighted to learn that your genuinely enjoyed your stay with us and that you found the whole Level experience as well as our fantastic location to impress you the most! Our guests' complete satisfaction is our main priority and therefore, we are sorry to read about the poor information received upon check-in and that the cleanliness in the room was not in line with the high standards we are used to delivering. All the comments we receive are of great value and yours have been shared with the team in order to review them internally and establish the necessary measures working to improve our guests' experience. We loved having you here and we keep looking forward to welcoming you back the next time your plans bring you back to London! Kind regards, Guest Experience Team

Dear guest, Thank you very much for this lovely rating! Kind regards, Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share this lovely review with other travellers. We loved to read that your stay with us was highly satisfactory and that you found the attention received from the staff as well as the LEVEL experience to impress you the most! It has been a lovely pleasure to have you here and we keep looking forward to welcoming you back the next time your plans bring you back to London. Kind regards, Guest Experience Team

Dear Martin, Firstly, receive our apologies for not being able to answer to this review in Swedish on this occasion. Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers! We are delighted to learn that you found our delicious breakfast to impress you the most. Our guests' complete satisfaction is our main priority and therefore, we really are sorry that our facilities were not in line with you expectations. As you mention, we are currently undergoing an interior refurbishment where both the common areas and the rooms are being updated. All the comments we receive are of great value and yours will certainly be taken into consideration. We loved having you here and we are saddened to see you leave this way. We know that we are capable of offering much more than what you have unfortunately experienced and we are confident of the results this renovation will bring us. Therefore, we would love to have another opportunity to welcome you back and offer you this time the unique, pleasant and unforgettable Meliá experience we like delivering and you deserve, Kind regards, Guest Experience Team

Dear Helene, Thank you very much for choosing Meliá White House and for sharing this lovely review! We genuinely appreciate your loyalty towards us and we are happy to see that your stays with us have been generally satisfactory. Our guests' complete satisfaction is our main priority and therefore, we really are sorry about the disappointment experienced with the initial room assigned and we are happy you shared this dissatisfaction with us and give us the opportunity to make your stay much more enjoyable. We are glad to share with you that we are currently undergoing an interior refurbishment of our facilities -common areas and rooms-,working to improve our guests' experience. All the comments we receive are highly valuable and yours will certainly be taken into consideration. We are confident of the many benefits these changes will bring us and we hope to enjoy them with you in the future. We loved having you here and we keep looking forward to welcoming you back the next time your plans bring you back to London. Kind regards, Guest Experience Team

Dear guest, First of all, receive our apologies for not being able to answer to this fantastic review in Swedish this time. Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. It is genuinely rewarding to know that your time with us has been highly satisfactory and that you found The Level experience as well as our excellent breakfasts to impress you the most. However, we are saddened to know that the breakfast boxes did not fulfil your expectations and we genuinely appreciate your feedback, which has been passed onto the Team in order to establish the necessary measures and improve our services on our way towards the excellence. It has been a lovely pleasure to have you here and we keep looking forward to welcoming you back really soon again. Kind regards, Guest Experience Team

Dear guest, Thank you very much for choosing us during your recent stay in London and for taking the time to share this lovely rating! We are delighted to learn your stay with us fulfilled your expectations and you had a really nice time. It has been a lovely pleasure to have you here and we keep looking forward to welcoming you back really soon again. Kind regards, Guest Experience Team

Dear Kristofer, Thank you very much for choosing Meliá White House and for taking the time to share this magnificent rating! We are delighted to learn that you enjoyed of an excellent stay with us. It has been a great pleasure to have you here and we keep looking forward to welcoming you back really soon again! Kind regards, Guest Experience Team

Appreciated Michael, Thank you very much for the positive assessment you make about your stay at our Melia White House. It is a pleasure to read that the experience was up to your expectations. We always take into account our guests request in order to create unforgettable experiences. We are looking forward to welcome you again soon. Kind regards, Guest Experience Department

Dear Sabine,Thank you very much for your post!Kind regards,Rovena PuranikGuest Experience Manager

Dear Federico,Thank you very much for your great feedback. It is really appreciated. Hope to see you again!Kind regards,Rovena PuranikGuest Experience Manager

Dear Rezie,Thank you for your review. We look forward to seeing you again.Kind regards,Rovena PuranikGuest Experience Manager

Thank you for your scores, Alex

Dear Graeme,Thank you for sharing your comments. I hope to see you again staying with us in the future.Kind regards,RovenaGuest Experience Manager

Dear Adrian,Many thanks for your scores.Kind regards,RovenaGuest Experience Manager

Dear Nick,Thank you for your review. We hope to see you here again.Kind regards,RovenaGuest Experience Manager

Many thanks for your scores, Cassidy!

Dear Rachel,Sorry for the cold room and the inconvenience caused. We're addressing this with our team to ensure it doesn't happen again. If you return, I'll make sure your stay is flawless.Kind regards,Rovena,Guest Experience Manager

Dear Gail L,Thrilled you enjoyed The Level! Glad your room was ready early and the welcome fizz added a special touch. We'd love to host you again on your next London visit!Kind regards,RovenaGuest Experience Manager

Dear Karen, Thanks for marking us with the highest score. We are pleased to know that you found everything to your liking at Melia White House Kind regards,

Dear Lesley, Thanks for taking a minute to mark us with the highest score. We are pleased to know you found the room and the hotel of your liking. We hope to welcome you again in your next visit to London

Dear Benjamin, Thank you very much for the positive review! Kind regards, Guest Experience Team

Dear Reece, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product. We sincerely hope that we have the chance to welcome you again very soon. Kind regards, Guest Experience Team

Dear Kim, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product. We sincerely hope that we have the chance to welcome you again very soon. Kind regards, Guest Experience Team

Dear Joshua, Thank you very much for your positive review. Kind regards, Guest Experience Team

Dear Samantha, Thank you very much for reporting your recent experience at Melia White House. We are very happy to know that our staff could quickly solve the inconvenience you experienced with the room. We apologise as well for any other issue you had during your time with us. Do not hesitate that your comments will be shared with the departments involved in order to review them internally and prevent this to happen again in the future. We hope we can welcome you back in the future. Kind regards, Guest Experience Team

Dear H M, Thank you very much for sharing your comments after your most recent stay at The Level at Melia White House! We are very happy to know that you had a good stay. We look forward to welcome you back soon. Kind regards, Guest Experience Team

Dear Nigel, Thank you very much for the 10/10 review! Kind regards, Guest Experience Team

Dear Jodie, Thank you very for posting your comments regarding your last experience at Melia White House. We're so happy to know that our staff helped you to turn your stay into a perfect one. We hope we can welcome you back very soon. Kind regards, Guest Experience Team

Dear Christian, Thank you for choosing The Level at Melia White House for your stay. It was really a pleasure for us to have you as guests, and we are very pleased to know that, overall, you enjoyed your most recent stay with us, and more particularly our fabulous location and our delicious breakfast. We have taken good note of your comments and will work in order to improve the level of service we provide to all our guests. We sincerely appreciate that you take the time to share your comments. where our future guests will have the chance to read about your experience in our property. We will be delighted to welcome you back in the future and look forward to that. Best regards, Guest Experience Team