Dear Caroline, Thank you for choosing to stay at The Resident Kensington. We're sorry to hear that we did not meet your expectation regarding you room. Our small double rooms are one of our smaller room categories that come with one small double bed against the wall. We do offer larger categories such as our King, superior and deluxe rooms that offer more space and a King bed. We hope one of our large room categories will offer a more spacious and comfortable stay for you.We are glad to hear that you found the hotels location convenient (being a 5 minute walk from earls court station). We hope to have the chance to welcome you back some time in the future trip to London.

Dear Ann-Katrin,Thank you for your 10/10 rating. Its lovely to hear that you had a great stay with us and that The Resident Kensington met your expectations. The team strives you make all gust feel welcomes and for the hotel to be a home away from home. We're happy to see that this was achieved. We hope to see you again some time in the future.

Dear Josephine,Thank you for the perfect 5* feedback.I am glad you enjoyed your overall stay and a big well done to the team!We hope to see you again.Kind regards,Edgardo CruzReception Manager

Dear Ingrid, Thank you for the perfect 5 feedback following your stay. I am glad to see that you overall enjoyed your stay. It was a pleasure to host you on this occasion. A big well done to the whole team! :) Kind regards, Edgardo Cruz Reception Manager

Dear Annette, Thank you for the feedback following your stay. I am sorry to hear that you smelled mould on the day that we were changing the carpet in the hotel. I can guarantee that our building do not have any mould issues as our building is being checked very regularly. In regards to not having a breakfast facility, we indeed do not have a restaurant or bar onsight but we do offer room service breakfast in an Ala carte menu and we also strongly recommend our local area. It has so much to offer and plenty of breakfast options. Thank you again for taking the time to give us a review and we hope to welcome you back again. Kind regards, Edgardo Cruz Reception Manager

Dear Mattias, Thank you for the feeback following your stay. Sorry to hear that it was not clear that all of our Superior rooms do have a patio. The photos online are sample photos only of our rooms and we are unable to upload all of our room photos. Glad to hear that the team managed to move you to a room with a patio for one night. Kind regards, Edgardo Cruz Reception Manager

Dear Ingvar, Thank you for the 6 out of 10 feedback following your stay. Acceptable score overall but if you do please let us know which areas we can improve on it would really be much appreaciated. We value any feedback and this will help us improve our service. Kind regards, Edgardo Cruz Reception Manager

Hi Laurea Thank you for the perfect review. We are glad that you enjoyed your stay and we look forward to welcome you back in the near future. Kind regards, Ejay Cruz

Dear Rebecka, Thank you for the 10 out of 10 review. We hope to see you back soon! Kind regards, Ejay Cruz

Good evening Anders, Thank you for your feedback. We hope to have you stay with us again soon Best regards

Dear Guest, Thank you for your kind review following your stay with us. We are delighted you enjoyed your experience, and we hope to welcome you back soon. Warm regards, Brendan Hotel Manager

Dear Guest, Thank you for taking time to provide us with your feedback! We are glad to know that you have enjoyed your stay with us. Please let us know when you plan your next trip to London and we will be more than happy to welcome you back to The Nadler Kensington. Warmest regards, Matt Mejsak Duty Manager

Dear Elisabet, Thank you very much for taking the time and sharing your experience with the rest of the travellers. We are glad to know you enjoyed your stay with us. We are looking forward to welcoming you back. Kind regards, Terry Kalogerakis Duty Manager

Dear Annie, Thank you for your feedback regarding your stay with us. Naturally, I am delighted to learn that you were happy with every aspect of your stay. We're so pleased to learn you enjoyed the location of the hotel and your room. We are proud also that you found our staff being helpful and accommodating. We aim to provide a comfortable stay for our guests, so we're happy to hear this has been achieved. We truly hope to welcome you back to The Nadler Kensington in London in the near future. Kind regards, Terry Kalogerakis Duty Manager

Dear Gabriel,Thank you for the perfect 5 out of 5 rating! We're absolutely thrilled that you had such an amazing experience with us.Your support means the world to us, and we're delighted to have met your expectations. Our team works hard to ensure every guest feels valued and has a memorable stay, so hearing your feedback is incredibly rewarding.We can't wait to welcome you back for another fantastic experience soon!Kind Regards,Daniel - Assistant Reception Manager

Dear Bruno,Thank you for taking the time to share with us your feedback, and thank you for choosing to stay with us at The Resident Kensington hotel.I am happy to see that you had a lovely stay with us and enjoyed out heartfelt hospitality.We strive to provide the best possible experience for our guests, and seeing that we have achieved this for you is our greatest motivation.Our quiet residential location, just a 5 minute walk from Earl's Court station, has so much to offer our residents. Museums, palaces and parks, Kensington is truly one of London’s treasures, With an abundance of incredible little eateries, secret bars, and pub gardens, there is something for every taste. Wishing you a wonderful evening!Best Regards,Yash - Duty Manager

Dear Ardalan,Thank you for sharing your feedback with us.We're glad to hear that you found our team very friendly. However, we're sorry to hear that the room size and view didn't meet your expectations and that an upgrade wasn't available during your stay. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.Kind Regards,Daniel - Assistant Reception Manager

Dear Charles,Thank you for taking the time to share with us your feedback, and thank you for choosing to stay with us at The Resident Kensington hotel.I am happy to see that you overall enjoyed your stay and appreciated our heartfelt hospitality.We strive to provide the best possible experience for our guests and we greatly appreciate your feedback. The team is always open to hearing any suggestions and recommendations you might have.I hope you enjoyed our quiet residential location as well, just 5 minutes away from Earl's Court station and all it offers to our residents. Museums, palaces and parks, Kensington is truly one of London’s treasures, with an abundance of incredible little eateries, secret bars, and pub gardens, there is something for every taste. We hope to welcome you back on your next trip to London and if you need any information or assistance, our team is here for you at all times.Have a nice day!Best Regards,Yash -Duty Manager

Dear Madalina, Thank you for choosing to stay at The Resident Kensington and for you 4* rating. We're pleased to hear that you found our reception team to be friendly, we hope you felt welcomed and comfortable to speak to the team during your stay with us. we are happy to hear that you also enjoyed the Kensington neighbourhood and all that it has to offer our guests. We're sorry to hear that you found your standard double room to be small, we would highly recommend one of our King rooms for a more spacious stay. Thank you again for choosing to say at The Resident, we hope to have the chance to welcome you back some time in the future, on a future trip to London.

Dear David,Thank you for your 5* rating and for choosing to stay at The Resident Kensington. We are happy to see that you had an overall great stay with us and that we exceeded your expectation. We are pleased to hear that you were especially happy with the location of the hotel, being only a 5 minute walk from Earls Court Station. Thank you for letting us know that you would choose to stay with us again in the future. Thank you again for staying at The Resident and we look forward to welcome you back !

Dear Bernie, Thank you for staying at The Resident Kensington and for your 4/5 rating. We sorry to hear that you found your small double room to be small, we understanding for that for some guest this room category can feel quite snug. We hope you were able to speak to our reception team regarding a possible room upgrade, depending on availability, we're happy to look into large room categories, we would recommend a King room for a spacious stay. We're pleased to hear that you enjoyed the Kensington neighbourhood and the hotels location, being only a 5 minute walk from Earls court station, and that you had smooth journeys travelling round London. Thank you again for staying at The Resident, we hope to have the chance to welcome you back some time in the future.

Dear Julie,Thank you for taking the time to share with us your feedback, and thank you for choosing to stay with us at The Resident Kensington hotel.I am happy to see that you overall enjoyed your stay and appreciated our heartfelt hospitality.We strive to provide the best possible experience for our guests and we greatly appreciate your feedback. Team is always open to hearing any suggestions and recommendations you might have.I hope you enjoyed our quiet residential location as well, just 5 minutes away from Earl's Court station and all it offers to our residents. Museums, palaces and parks, Kensington is truly one of London’s treasures, With an abundance of incredible little eateries, secret bars, and pub gardens, there is something for every taste. We hope to welcome you back on your next trip to London and if you need any information or assistance, our team is here for you at all times.Have a lovely evening!Best Regards,Yash - Duty Manager

Dear Nicole,Thank you for choosing to stay at The Resident Kensington and for your 4/5 rating. We are pleased to hear that you had a great experience speaking to our reception team, we hope you felt welcomed and comfortable to speak to our team throughout your stay. We are happy to hear that you enjoyed your stay in the Kensington neighbourhood and visited some of our favourite or recommended restaurants & cafes. Thank your for your feedback regarding your room. We're sorry to hear that you experienced construction noise. Our reception team are available 24/7 for any feedback and to provide you the option to change room for a more quiet stay. The team would like to thank you for taking the time to leave us your feedback, we will look into ways to make improvements towards our future guests stay. We look forward to welcome you back to The Resident Kensington some time in the future.

Dear Maureen,Thank you for choosing to say at The Resident Kensington and for your 5* rating. We are so happy to see that you had a great stay with us and that The Resident had met your expectation. We hope to welcome you back some time in the future.

Dear Rose,Thank you so much for staying at our hotel.We do appreciate this wonderful feedback.We hope you have an amazing day ahead and if you ever wish to visit London again we would love to see you visit our hotel.Please do let us know if we can do anything for you.Take care.Kind RegardsNight Reception

Dear Arindam,We extend our heartfelt gratitude to you for taking the time to share your delightful feedback with us. It brings us immense joy to learn that your recent stay at The Resident Kensington was a memorable experience.Our dedicated reception team is committed to ensuring that every guest receives exceptional service, and your kind words serve as a testament to their hard work. Your satisfaction is our ultimate reward, and we are thrilled to have met your expectations.The Resident Kensington is nestled in a serene residential enclave, a mere 5-minute stroll from Earl’s Court station. Our privileged location offers a gateway to the cultural treasures of Kensington, including museums, palaces, and picturesque parks. Whether you seek hidden culinary gems, cozy pubs, or charming secret bars, this neighbourhood caters to every discerning taste.We hope to welcome you back on your next trip to London, and if you need any information or assistance, our team is here for you at all times.I wish you a lovely evening!Best Regards,Yash - Duty Manager

Dear David,Thank you so much for your kind words! We're delighted to hear that you loved your stay with us and that our team, cleanliness, and convenient location met your expectations.We're glad you enjoyed our wonderful neighbourhood and found our proximity to Earl's Court tube station convenient.We look forward to welcoming you back on your next visit!Kind Regards,Daniel - Duty Manager

Dear Terry,Thank you for taking the time to leave us such a good review! We're thrilled to hear that you had a pleasant stay with us and that you appreciated our service.We understand that room size can vary, but we're delighted to hear that even with a smaller room, you still enjoyed your experience with us. Our aim is to provide a comfortable and enjoyable stay for all our guests, and we're glad to hear that we succeeded in doing so for you.We hope to have the pleasure of welcoming you back again soon!Kind Regards,Daniel - Duty Manager

Dear Michele,We firstly would like to thank you for choosing to stay at The Resident Kensington. We're sorry to hear that we did not meet your expectations upon arrival. I can see that you initially booked a standard double room with us, and had upgraded to a King room. Unfortunately our reception team were unable to offer a free upgrade on this occasion as our team member had to create availability for you to upgrade, due to having a lack of availability in our larger categories. We are pleased to hear that you found our reception team to be helpful, the team try their best to be as helpful and accommodating to our guest and strive for all guest to feel welcomed and for the hotel to feel like a home away from home. We thank you again for staying at The Resident Kensington and for your 4/5 rating.

Dear Maru,Thank you for staying at The resident Kensington, we appreciate you taking the time to rate your stay with us and we thank you for the 5/5 rating. We hope to have the chance to welcome you back some time in the future.

Dear George,Thank you so much for taking the time to share your experience with us!We're delighted to hear that you enjoyed your stay and found our location convenient.It's wonderful to know that our team made a positive impression and that you found them welcoming and helpful. Providing excellent service is always our top priority.We're thrilled that you found your King room spacious and that you appreciated the convenience of the kitchenette. We strive to ensure our guests have all the comforts they need during their stay.We can't wait to welcome you back for another fantastic experience! Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Kind Regards,Daniel - Duty Manager

Dear Diana, Thank you for choosing to stay at The Resident Kensington. We are very sorry that we were not able to upgrade you to a larger room category, unfortunately, we did not have availability to offer a complimentary upgrade. We're pleased to hear that you found our reception team to be friendly and enjoyed the Kensington location. Thank you again for staying at The Resident Kensington.

Dear Hirohito, Thank you for choosing to stay at The Resident Kensington. We are pleased to hear that you found the hotels location to be convenient, being a 5 minute walk from earls court station and 1 train ride away from Heathrow Airport. We are glad to hear you found your stay with us to be comfortable and had a peace of mind while travelling with your child. We will certainly let our housekeeping team know that they did a great job when servicing your room.Thank you again for staying at The resident Kensington and we hope to welcome you back some time in the future.

Dear Blake,I hope you are doing well!Thank you for staying with us in London.We appreciated you taking your precious time to write us a positive review.Indeed our hotel is situated in a great neighbourhood, with a walking distance of 5 - 10 minutes to the tube, restaurants, shops and many places of attraction.We hope to see you again soon.Many thanks,NorbertoNight manager

Dear Stephanie,We hope you are doing well!Thank you for staying with us in London.We really appreciated you taking your valuable time to write us a such nice and powerful review, thank so you much. And we would love to welcome you back to our lovely hotel.Have a great day.NorbertoNight manager

Dear Sharon,I hope you are doing fine!Thank you for a such an amazing review, we really appreciated you taking your valuable time to write us this warm review, we would love to see you again soon. I wish you have a great day.Many thanks,NorbertoNight manager

Dear James,I trust you doing well!Thank you for taking your precious time to write a positive review, we appreciated it. And thank you for staying with us.Have a good day.Many thanks,NorbertoNight manager

Dear Jacques,I hope you doing well!Thank you for have chosen to stay at The Resident Kensington hotel.I'm pleased to know that you would like to visit our hotel back in the future. Thank you for your positive review.I wish you have a nice day.Warm regards,NorbertoNight manager

Dear Christina,Thank you for taking your precious time to leave us a constructive review. The small double rooms can feel a bit too small depending on the purpose of the stay, the standard double gives a different feeling as it is a bit more spacious. We have informed our Housekeeping team of the occurrence with the spoon that wasn't very clean, so that appropriate measure is taken to prevent it from happening again. Our maintenance team has also been informed to investigate the positioning of the fridge in the room.Thank you again for your review. This helps us to make improvements and accommodate our guests better.I hope you have a great dayMany thanks,NorbertoNight manager.

Dear Dina,Thank you for sharing your feedback with us, and we sincerely appreciate your choice to stay at The Resident Kensington hotel.I’m delighted to learn that you had an overall enjoyable experience and that our heartfelt hospitality left a positive impression on you.As a team, we are committed to delivering the best possible service to our guests, and your feedback is invaluable to us. We are always open to hearing any suggestions or recommendations you may have.Our quiet residential location, just a 5-minute walk from Earl’s Court station, offers easy access to the rich cultural tapestry of Kensington. From museums and palaces to serene parks, this area truly embodies London’s treasures. Whether you’re exploring incredible eateries, discovering secret bars, or relaxing in pub gardens, there’s something for every taste.I apologize if the small double room felt compact. It is our smallest room type, designed for two guests. If availability permits, we would gladly arrange a room upgrade for you during your next visit.We look forward to welcoming you back on your future trips to London. Should you require any information or assistance, our dedicated team is available to assist you at all times.Best Regards,Yash - Duty Manager

Dear Alexander,We appreciate you taking the time to share your feedback with us.We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about your concerns to improve our services. Please feel free to reach out to us directly so we can address any issues you encountered.We hope to have the opportunity to make things right and regain your trust in the future.

Dear Philip, Thank you for your feedback. Your review is much appreciated and we hope to welcome you back again soon Kind regards

Dear Susan,I would like to express my sincere gratitude for taking the time to provide us with your invaluable feedback. Additionally, I wish to convey our appreciation for choosing The Resident Kensington hotel for your accommodation requirements.It gives me great pleasure to hear about your overall satisfaction with your stay and your recognition of the genuine hospitality extended by our team.Our primary goal is to consistently provide an exceptional guest experience, and your insights significantly contribute to our continuous efforts in this regard. We welcome any further suggestions or recommendations you may have to improve our services.Furthermore, I trust that you found our peaceful residential setting, conveniently located just 5 minutes from Earl's Court station, to enhance your experience. Kensington's wealth of cultural attractions, including museums, palaces, and parks, along with its diverse culinary offerings, undoubtedly enrich the London experience for our esteemed guests.We look forward to the opportunity to host you again on your future visits to London. Please feel free to contact our dedicated team if you require any assistance or information.Wishing you a pleasant evening ahead!Best Regards,Yash - Duty Manager

Dear Martin,I extend my sincere gratitude for taking the time to provide us with your valuable feedback. Additionally, I wish to express our appreciation for selecting The Resident Kensington hotel for your accommodation needs.It brings me great pleasure to learn of your overall satisfaction with your stay and your acknowledgment of the genuine hospitality extended by our team.Our primary objective is to consistently deliver an unparalleled guest experience, and your insights contribute significantly to our ongoing efforts in this regard. We welcome any further suggestions or recommendations you may have to enhance our services.Furthermore, I trust that you found our tranquil residential setting, conveniently located a mere 5 minutes from Earl's Court station, to be conducive to your experience. Kensington's rich array of cultural attractions, including museums, palaces, and parks, coupled with its diverse culinary scene, undoubtedly enriches the London experience for our esteemed guests.We eagerly anticipate the opportunity to host you again during your future visits to London. Please do not hesitate to reach out to our dedicated team should you require any assistance or information.I wish you a pleasant evening ahead!Best Regards,Yash - Duty Manager

Dear Rami,Thank you for sharing your feedback with us and for choosing to stay at The Resident Kensington hotel.I’m delighted to hear that you enjoyed your stay and appreciated our warm hospitality. Our team is committed to providing the best possible experience for our guests, and we value your input. If you have any suggestions or recommendations, please feel free to share them with us.Our quiet residential location, just 5 minutes away from Earl’s Court station, offers easy access to museums, palaces, and parks. Kensington truly is one of London’s hidden gems, with a plethora of charming eateries, secret bars, and inviting pub gardens to explore.We look forward to welcoming you back on your next trip to London. Should you need any information or assistance, our team is available to assist you at all times.Have a wonderful evening! Best Regards,Yash - Duty Manager

Dear Rachel,Thank you so much for your kind words! We're thrilled to hear that you found our hotel cozy and welcoming, just like home. Providing a comfortable and accommodating experience for our guests is always our top priority, and we're delighted that our team could assist you whenever needed. We appreciate your feedback and look forward to welcoming you back on your next visit!Kind Regards,Daniel - Duty Manager

Dear Chiho,Thank you for taking the time to share your wonderful feedback with us. We greatly appreciate your continued patronage and are delighted to hear that your second stay at The Resident Kensington felt like home and was just as comfortable as before.Our team is committed to providing heartfelt hospitality, and it warms our hearts to know that we succeeded in making your experience memorable. Your kind words about our reception team are truly motivating, and we will continue to strive for excellence.The quiet residential location of our hotel, a mere 5-minute walk from Earl’s Court station, offers a wealth of opportunities for exploration. From museums and palaces to beautiful parks, Kensington truly is one of London’s hidden gems. And with an array of delightful eateries, secret bars, and charming pub gardens, there’s something to suit every taste.Next time, we will do our utmost to offer you a complimentary room upgrade, subject to availability. We look forward to welcoming you back on your next trip to London. Should you require any information or assistance, our dedicated team is always here to assist you.Thank you once again for choosing The Resident Kensington. We can’t wait to host you again!Best Regards,Yash - Duty Manager

Dear Jimin,Thank you for taking the time to share with us your feedback, and thank you for choosing to stay with us at The Resident Kensington.I am happy to see that you overall enjoyed your stay and appreciated our heartfelt hospitality.We strive to provide the best possible experience for our guests, and we greatly appreciate your feedback. The team is always open to hearing any suggestions and recommendations you might have.I hope you enjoyed our quiet residential location as well, just 5 minutes away from Earl's Court station and all it offers to our residents. Museums, palaces, and parks, Kensington is truly one of London’s treasures, With an abundance of incredible little eateries, secret bars, and pub gardens, there is something for every taste. We hope to welcome you back on your next trip to London, and if you need any information or assistance, our team is here for you at all times.I wish you a lovely Saturday!Best Regards,Yash - Duty Manager

Dear Carolyn,Thank you for the perfect 5 out of 5 rating!We're absolutely thrilled that you had such an amazing experience with us.Your kind words means the world to us, and we're delighted to have met your expectations. Our team works hard to ensure every guest feels valued and has a memorable stay, so hearing your feedback is incredibly rewarding.We can't wait to welcome you back for another fantastic experience soon!Kind Regards,Daniel - Duty Manager

Dear Jeanie, Thank you for choosing to stay at The Resident Kensington. It was lovely speaking to your during check in. We thank you for the 5/5 rating and for taking the time to leave us a review. We are so happy to hear that you found your one night stay with us to be comfortable and safe (being a solo traveller) and especially enjoyed our Molton Brown products ! We thank you again for staying at The Resident Kensington and hope to welcome you back again.