Dear Katrin,Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed your stay with us. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Thank you for choosing our hotel!Best regards,Rupok

Tack så mycket för din feedback och för att du delar din upplevelse med oss. Vi ber om ursäkt för de olägenheter du stött på under din vistelse. Det gläder oss att höra att du uppskattade vårt perfekta läge och bekväma avstånd till sevärdheter. Däremot är vi ledsna över den otrevliga upplevelsen med receptionspersonalen och det oförutsedda köksstängningen.Vi beklagar även att du inte kunde njuta av den förbetalda frukosten på den andra dagen. Det är beklagligt att vi inte kunde tillhandahålla den utlovade återbetalningen eller frukostpåsen. Vi är dock glada att du uppskattade uppgraderingen till ett större rum med en finare utsikt. Vi tar ditt feedback på allvar och kommer att se över våra rutiner för att förbättra kvaliteten på vår service. Tack för att du valde att bo hos oss, och vi hoppas att du ger oss en chans att göra det rätt vid framtida besök.

Dear Christer,I am sorry to hear that you had a less than satisfactory experience, and I apologize for any inconvenience caused. We will take your feedback on board to ensure improvements are implemented.

Dear Peter,Thank you very much for having taken the time to share this lovely review following your recent stay with us.I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at Thistle Kensington Gardens the next time your travels take you to London.With kindest regards,Rafael SanmartinFront Office Manager

Dear Tamara,On behalf of the entire team here at Thistle Kensington Gardens, thank you very much for having taken some of your precious time to share this wonderful review following your recent stay with us.I am delighted to see that your expectations were exceeded on all fronts.Thank you for recommending us on Expedia.With kindest regards,Rafael SanmartinFront Office Manager

Dear Guest,Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.I am thrilled to see that the quality of the service, as well as the range of amenities provided in your room as part of the Thistle brand standards, all contributed positively to an enjoyable stay and you feel comfortable recommending us on Expedia.I hope to have the pleasure of welcoming you back here in the not too distant future, and in the meantime, wish you well.With kindest regards,Rafael SanmartinFront Office Manager

Thank you for staying with us.

Dear Bernadette, Thank you for your wonderful review of your stay at Thistle Kensington Gardens. It is great to read you enjoyed your stay with us and we look forward to welcoming you back soon.Kind regards,Karina Sokolovska

Thank you for staying at Thistle Kensington Gardens Hotel.

Dear Rene,Thank you very much for your kind review. It is great to read you had an enjoyable stay with us and we look forward to welcoming you back in the future. Kind regards Reception Team

Dear Elisabeth,Thank you very much for your feedback regarding your recent stay with us at the Thistle Kensington Gardens.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. I have shared your comments with Ieva and she was delighted to know that she was mentioned.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We look forward to welcoming you back in the near future.

Dear Ola,Thank you for your feedback. We are happy to read you enjoyed your stay with us and we hope to welcoming you back soon.Kind regards,Reception Team

Dear Lars,Thank you for your review! We look forward to welcoming you back soon.Kind regardsReception Team

Dear Stefan, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel, We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager

Dear Hege,Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel and your positive feedback.We do hope we can welcome you back in the near future.Kind RegardsRoy NardoneHotel Manager

Dear Fredrik,Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel.We do hope we can welcome you back in the near future.Kind Regards

Good Morning Helen, It was wonderful having you to stay with us during your recent visit to London, thank you so much for your review and feedback. We look forward to welcoming you back next time you visit beautiful Hyde park. Very Best Regards, Front of House Team

Thank you for choosing Thistle Kensington Gardens for your stay in London.

Thank you Jack for choosing to stay with us, we look forward to seeing you again.

Thank you Christoffer for your excellent rating.

Thank you Stina for choosing to stay at Thistle Kensington Gardens. We look forward to seeing you again soon.

Firstly, thank you for mentioning the exceptional quality of our breakfast (available 7am - 10.30am week days and 7am -11am, weekends) it's one of our superb offerings that should not be overlooked. Apologies for the issues you had with the lights, please get in touch as I would like to discuss how your complaint was handled. We hope to see you again next time you visit London with a larger room and the same incredible breakfast right next to Hyde Park.

So glad that you enjoyed your stay with us in a beautiful room overlooking Hyde Park. Our breakfast offering is very wide-ranged and represents excellent value for money, I would urge you to try it at least once during your next stay. Thank you for the wonderful review, we look forward to welcoming you back soon.

We appreciate the feedback and rating and will welcome you back next time you visit London

Dear Anders, Thank you for your review. Looking forward to welcoming you back Kind Regards

Dear Jonathan, Thank you for taking the time to review your recent stay with us. We were pleased to read you enjoyed your stay and the location and we hope we can welcome you back soon again. Kind regards,

Dear Birgitta, Thank you for sharing your review of your recent stay at the Thistle Kensington Gardens. I am delighted to hear that you choose to stay with us and thrilled that you liked the location of the hotel and the facilities the hotel is offering. The team and I are looking forward to welcoming you back to the hotel soon again. Kind regards,

Dear Thank you for taking the time to review your recent stay with us. It was disappointing to read you were not fully satisfied with your stay. I have initiated our housekeeping department to review the cleanliness of the corridor as your experience was not to our high standard in cleanliness we thrive for. We do hope we can welcome you back soon again Kind Regards

Dear Anonymous, Thank you for your review. Hope we can welcome you back in the near future Kind Regards

Dear Elin, Thank you for your nice review, we were delighted you enjoyed your stay and location and we hope we can welcome you back soon again.

Dear Leif, Thank you for your nice review, we were delighted you enjoyed your stay and hope we can welcome you back soon again.

Dear Mikael, Thank you for your nice review, we were delighted you enjoyed your stay and hope we can welcome you back soon again.

Dear Alice Cedilia, Thank you for your review, we were pleased you enjoyed your stay and we hope we can welcome you back soon again.

Thank you for your nice review, we were pleased you enjoyed your stay and locations and we are sorry for the noise. We hope to see you soon again.

Thank you for your nice review, we were pleased you enjoyed your stay and we hope we can welcome you back soon again.

Dear Emelie, Thank you for your amazing review, we were delighted to read you had an enjoyable stay and we hope we can welcome you back to the hotel soon again.

Dear AlexandraOn behalf of everyone here at Thistle Kensington Gardens Hotel, I wanted to extend our heartfelt gratitude for taking the time to review us. Your feedback is incredibly valuable to us as we continuously strive to provide exceptional experiences for all our guests.We are delighted to hear that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back soon for another memorable stay.Warm Regards,

Dear NataliyaOn behalf of everyone here at Thistle Kensington Gardens Hotel, I wanted to extend our heartfelt gratitude for taking the time to review us. Your feedback is incredibly valuable to us as we continuously strive to provide exceptional experiences for all our guests.We are delighted to hear that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back soon for another memorable stay.Warm Regards,

Dear KevinOn behalf of everyone here at Thistle Kensington Gardens Hotel, I wanted to extend our heartfelt gratitude for taking the time to review us. Your feedback is incredibly valuable to us as we continuously strive to provide exceptional experiences for all our guests.Warm Regards,

Dear Guest,Thank you for taking the time to review us, we hope to welcome you back soon.Kind Regards,

Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you experienced during your time with us.We regret the oversight in assigning you a handicapped room when it wasn't requested. Your comfort is of utmost importance to us, and we apologize for any inconvenience this may have caused. Additionally, we apologize for the recurring issue with flushing the toilet. Please know that we have addressed this matter with our maintenance team to ensure it is promptly resolved.We understand that the softness of the mattress may not have suited your preference. Please don't hesitate to reach out to our reception team in the future, as we would be happy to provide additional bedding or explore alternative room options to better accommodate your needs.Thank you for bringing these matters to our attention, as it allows us the opportunity to improve and better serve our guests. We hope to have the chance to welcome you back in the future for a more enjoyable stay.Warm regards,