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Recensioner av Best Western Plus Carriage Inn

3.5 out of 5
Best Western Plus Carriage Inn
5525 Sepulveda Blvd, Van Nuys, CA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 588 av 1094 recensioner" "
8 - Bra i betyg. 290 av 1094 recensioner" "
6 - Okej i betyg. 108 av 1094 recensioner" "
4 - Dåligt i betyg. 55 av 1094 recensioner" "
2 - Väldigt dåligt i betyg. 53 av 1094 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy limpio
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Alejandro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Extremely Clean
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Alfonso

Reste med sin partner
Más o menos
Bodde här 1 natt i april 2024
Svar från Front Office Manager 28 apr. 2024
Alfonso-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were not happy with your stay.

10/10 Fantastiskt

Kristyan, North Las Vegas

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 26 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4/10 Dåligt

Brooke

Affärsresenär
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room next to me is banging on the walls and loud. Kids running up and down hallways.
Bodde här 1 natt i april 2024
Svar från Management 23 apr. 2024
Its best to contact the Front Desk that way we can tell the guest be mindful or offer a room change. We apologize for the inconvenience.

8/10 Bra

Susanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verkehrstechnisch gut gelegen mit ausreichend Parkplätzen. Leider funktionierten Waschmaschine und Trockner nicht richtig, so dass unsere Wäsche weder sauber gewaschen wurde noch anschließend trocken aus dem Trockner kam. Das ganze investierte Geld futsch und nasse Wäsche von 4 Personen, super. Ersatz bzw. Abhilfe wurde seitens des Hotels nicht angeboten.
Bodde här 2 nätter i april 2024
Svar från Front Office Manager 22 apr. 2024
Susannne-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry for the problem you experienced with the washer and/or dryer.

10/10 Fantastiskt

Davina

Gillade: Renlighet och personal och service
Cool
Bodde här 2 nätter i april 2024
Svar från Front Desk Supervisor 22 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Bradley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this place!
Bodde här 5 nätter i mars 2024
Svar från Front Desk Supervisor 21 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Oleg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place to stay
Bodde här 2 nätter i april 2024
Svar från Front Office Manager 17 apr. 2024
Oleg-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

6/10 Okej

Anabel

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
We checked in late at night and the gentleman at the desk 4/15/24 at 11pm was very rude and racist by clearly expressing different treatment towards us and his current customers plus took approximately 15min to check in
Bodde här 1 natt i april 2024
Svar från Front Office Manager 17 apr. 2024
Anabel-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were not happy with the service given upon check in . We will work hard to fix the issues.

10/10 Fantastiskt

Andrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Front Office Manager 13 apr. 2024
Andrey-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Bostjan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 12 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Brenda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great stat! And pet friendly!
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 11 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Keith

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good sized rooms. Clean and well maintained. Handy location for freeway and very good base for LA visit ( Hollywood, Universal, Venice, Mulholland etc). Plenty of parking. This was our 2nd visit and we will use again when next in LA area. Dining limited as only option is Denny's. No other restaurants within walking distance but plenty if you are willing to drive a short distance. I would recommend this hotel.
Bodde här 5 nätter i mars 2024
Svar från Front Office Supervisor 10 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Viridiana

Gillade: Renlighet och boendets skick och faciliteter
….
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 9 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Norbert

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Extremely well kept and updated. Great value for money!
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 8 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Scarlette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 8 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Randa

Bodde här 2 nätter i februari 2024
Svar från Front Office Supervisor 8 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Lamarcus

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good stay
Bodde här 2 nätter i februari 2024
Svar från Front Office Manager 6 apr. 2024
Lamarcus-Thank You for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Brian

Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 24 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4/10 Dåligt

Paul

Bodde här 3 nätter i mars 2024
Svar från Front Office Supervisor 23 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Beds were not firm. Rooms are a bit small
Bodde här 2 nätter i mars 2024
Svar från Front Office Manager 5 apr. 2024
Matthew-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Juliana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Office Manager 5 apr. 2024
Juliana-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Howard

Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 22 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Reveca

Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 20 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

CLAUDIA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean, plenty of parking, rooms were cleaned every day we were there, loved the 2 separate sinks in the bathroom, nice big towels. area was nice, they had a Denny's next door for breakfast, which made it convenient for us. Staff was extremely attentive, pool area looked nice but it was to cold so we didnt get to use, a separate jacuzzi which we also didn't use because it rained. but overall this hotel is one of the nice ones. will most def come back....
Bodde här 3 nätter i mars 2024
Svar från Front Office Supervisor 29 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

6/10 Okej

Jesus De Los

Reste med familjen
They charge for parking each day of the stay
Bodde här 2 nätter i mars 2024
Svar från Front Office Supervisor 29 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Chris

Bodde här 1 natt i mars 2024
Svar från Front Office Manager 17 apr. 2024
Chris-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Noah

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 29 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

William, Sherman Oaks

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Have been going to this property for years and this is the first time I had to pay $12 for parking. On top of that I was charged $1.68 for taxes and fees on the parking! Total being $13.68
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 27 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

jesse

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room and spacious
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 26 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Sarah

Bodde här 2 nätter i mars 2024
Svar från Front Desk Supervisor 14 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Carissa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Front Desk Supervisor 12 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Noah

Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 24 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Lulu

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Coffee machine in lobby.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 21 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

6/10 Okej

Ralph

Affärsresenär, Reste med sin partner
i like the greenery
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 20 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great location close to everything. The breakfast was very poor, not great options. The only other thing that was not desirable was the odor in the building...kind of like an old musty smell.
Bodde här 3 nätter i mars 2024
Svar från Front Office Supervisor 19 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

8/10 Bra

Kayla

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a very clean hotel with very friendly staff! The only thing I really missed was a continental breakfast. It was nice to have an access to a dennys, but considering most Bestwesterns offer a free breakfast, and we had to pay nightly to park, it would have made the stay even better. At least stocking up the fancy coffee machine in the lobby with milk so we could make lattes would’ve been nice. Overall, I would definitely stay again!
Bodde här 3 nätter i mars 2024
Svar från Front Office Supervisor 19 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

4/10 Dåligt

Maria, Bay Point

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
There was nothing unique about the property. What I did not like the most was the stiff beds and pillows were too small. I stayed for four nights and every night I woke up with a back and neck pain.
Bodde här 4 nätter i mars 2024
Svar från Management 19 mars 2024
Thank you for your feedback. We apologize that bedding was not to your liking, and for any inconvenience it caused.

10/10 Fantastiskt

Magdalena

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love the place it felt like sleeping in my own bed
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 19 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Hugo

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the staff was very attentive and it was quiet
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 19 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

4/10 Dåligt

hasan

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Not good
Bodde här 2 nätter i mars 2024
Svar från Front Office Manager 17 mars 2024
hasan-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were not happy with you stay.

6/10 Okej

Jim

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
There is a fire station right down the street. If they go out on a call with horns and sirens you will jump out of your skin. Also they charge you an extra $12 to park your car even though there are plenty of parking spaces just to squeeze a little more money out of you. And no breakfast with the room. The room was nice but I would not stay there again.
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 18 mars 2024
Jim - Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 17 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Georgina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Felt safe and secure
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 14 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

8/10 Bra

Sharon, Tucson

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We've stayed here multiple times and have enjoyed it every time but this time we had a weird issue that no one could help with. When looking at the tv, a special code was needed to view over half of the tv channels. The front desk didn't know what to do nor did the maintenance man. We ended up googling what to do (enter 4 zeros) and were able to see the channels with the lock. Very bizarre and frustrating that no one could help.
Bodde här 4 nätter i mars 2024
Svar från Front Office Supervisor 14 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

4/10 Dåligt

Merit

Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet
The front desk person was very nice and helpful. For the price, it’s not terrible. I did have a pet friendly room, which I paid extra for, however the entire room smelled like pee which was unfortunate. I was also placed at the end of the building by the freeway so it was so noisy even my sound machine didn’t drown it out, I’m not sure how the other rooms are.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 14 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Tania

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 14 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued

6/10 Okej

ma. rosario

Affärsresenär, Reste med sin partner
Good
Bodde här 1 natt i februari 2024
Svar från Front Office Manager 7 mars 2024
ma.rosario-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Juan

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service as always..
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 7 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.