Everything about the hotel was great, especially the kind, patient older gentleman with an accent. He helped me tremendously because…my reservation had somehow been cancelled!! I didn’t cancel & I got confirmation email from Expedia so I don’t have any idea how that happened. I was exhausted & upset but the gentleman found a room, charged same Expedia price & even upgraded the room! If not for him, the trip would have been a disaster! Very nice hotel & can’t say enough abt the gentleman! Idk, Expedia…how did my reservation get canceled?