Exteriör

Recensioner av Bestwestern Hollywood Plaza Inn Hotel - Hollywood Walk of Fame LA

3 out of 5

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 370 av 1001 recensioner" "
8 - Bra i betyg. 318 av 1001 recensioner" "
6 - Okej i betyg. 169 av 1001 recensioner" "
4 - Dåligt i betyg. 60 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 84 av 1001 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

7,4/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

6/10 Okej

Oskar

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Bodde här 3 nätter i februari 2023
Svar från Hotel Manager 14 feb. 2023
Dear Guest,Thanks for your quick and short visit to our hotel. Please say more about your stay, if we missed any mark in hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i april 2019
Svar från Hotel Manager 3 maj 2019
Hello Guest, Thanks for the stay but sad to see the 2 stars. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel; Manager.

4/10 Dåligt

Birgitta

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Inte värt pengarna - slitet och dålig service
Läge nära Hollywood bolevard. Slitet rum med rivna tapeter! Kallt!!! drog vid fönster o dörrar. Dåligt varmvatten. Sade till men ingen förbättring, dålig service från hotellet generellt. Inte värt pengarna!
Bodde här 3 nätter i december 2018
Svar från Hotel Manager 16 jan. 2019
Kära värderade gäst, Hälsningar från vårt hotell. Vi är mycket angelägna om din feedback. Vi ber om ursäkt för den dåliga erfarenheten. Vår strävan är att erbjuda en trevlig vistelse till alla våra gäster men misslyckades den här gången. Åtgärder ska vidtas för att förbättra allt på prioritet och du kan få en bra vistelse nästa gång. Hoppas du kommer att ompröva. Vänliga hälsningar, Hotell chef.

2/10 Väldigt dåligt

Karl

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En hemsk hotellvistelse.
Jag har själv jobbat inom hotellbranschen i många år, och jag har aldrig upplevt sämre service eller otrevligare personal. Vi fick ett rum med en trasig säng. Städningen uteblev på dagarna och när vi ringde receptionen frågade dem kallt "so, do you want us to clean the room"? Poolen är smutsig och svinkall. Men det värsta av allt är att dem reserverade pengarna vid inchecknig på det kortet jag hade bokat med, utan att ens fråga efter det fysiskt vid incheckningen. Detta i sig är olagligt! Men de reserverade även ett dubbelt belopp på mitt kort, så jag inte kunde använda dem pengarna på en vecka. Det förstörde delvis vår semester för rummen är riktigt dyra så de höll ett högt belopp. Och trots att vi sa till tre gånger ignorerade personalen oss och managern behandlade oss som vi var parasiter. Helt respektlöst! Jag uppmanar ingen att boka detta hotell. Spring. Inte bara för att jag är en bitter resenär, utan det var en fruktansvärd upplevelse.
Bodde här 4 nätter i oktober 2018
Svar från Hotel Manager 26 nov. 2018
Hej gäst, Tack för vistelsen på Best Western Hollywood Plaza Inn. Vänligen acceptera mina uppriktiga ursäkter för de besvär som orsakats av dig under ditt besök. Jag är oerhört besviken över att du haft en ogynnsam upplevelse på grund av hotellets personliga obehagliga attityd. Denna fråga är verkligen allvarlig och den berörda servicepersonalen har rådgivats och varnat för att se till att en sådan händelse inte upprepas i framtiden. Detta är inte en vanlig funktion i vårt hotell och vi ber om din förståelse och fortsatta beskydd. Vänliga hälsningar, Hotell chef.

8/10 Bra

Erica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to walk of fame and the Hollywood sign
Bodde här 4 nätter i oktober 2018
Svar från Hotel Manager 6 nov. 2018
Dear Valued Guest, Thank you for choosing the Best Western Hollywood Plaza Inn. It is nice to know that you enjoyed the stay and services. We are looking to improve our overall services still better. Definitely, we are improving a lot and we look forward to your next stay so that you can experience it. Regards Hotel Manager.

8/10 Bra

Lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Priceworthy hotel
Clean room with Comfy beds. 4 min Walk to Hollywood Highland mall. 2 min to starbucks and subway for breakfast. 8 min ride with lyft to universal studio. IF you want to stay in Hollywood I recomend it
Bodde här 4 nätter i oktober 2018
Svar från Hotel Manager. 6 nov. 2018
Hello Guest, A big thank you for your stay at the Best Western Hollywood Plaza Inn. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit and we shall pamper you with our unique hospitality. Warm Regards, Hotel Manager.

10/10 Fantastiskt

Mandy

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We love this place! If you are going to visit Hollywood or see a show at the Hollywood Bowl I highly recommend the Best Western. Clean hotel, courteous staff and easy walking distance to all the places you want to go! Thanks for another amazing trip :)
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 22 apr. 2024
Dear Mandy,Thank you for your glowing perfect rating and for sharing your positive experience! We're thrilled to hear that you love our hotel and that it's your go-to choice when visiting Hollywood. Providing a clean environment, courteous staff, and a convenient location is what we aim for, and we're delighted that we could meet your expectations. Your recommendation means a lot to us, and we're grateful for your continued support. We can't wait to welcome you back for another amazing trip!Sincerely, Hotel Manager

10/10 Fantastiskt

IYHALI ALEJANDRA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tranquila, agradable muy cerca del paseo de la fama y estudios universal
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 19 apr. 2024
Dear IYHALI ALEJANDRA,Thank you for sharing your experience! We're thrilled to hear that you enjoyed the quiet and pleasant atmosphere of our hotel, as well as its convenient proximity to the Walk of Fame and Universal Studios. We aim to provide a comfortable and convenient stay for our guests, and we're glad we succeeded with you. We hope to welcome you back for another enjoyable visit soon!Sincerely, Hotel Manager

8/10 Bra

Viktoriia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place for the price.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 18 apr. 2024
Dear Viktoriia,We appreciate your feedback and are glad to hear that you found our hotel to be a good value for the price. Your satisfaction is important to us, and we're committed to providing a comfortable and enjoyable experience for all our guests. We hope to welcome you back again in the future!Sincerely, Hotel Manager

6/10 Okej

dennis

Reste med sin partner
Gillade: Renlighet och personal och service
5 minute walk to the Hollywood Bowl, actually closer then some parking lots! Overall the hotel is a little old and dated. But staff is super nice, facilities very clean and neat. Pretty noisy from street. Good location next to Hollywood Blvd etc. Regular room rates make this a inexpensive option for lodging, however we paid a premium for a sold.out Bowl concert, still worth the convenience. El Zarape restaurant downstairs is really good and very reasonable.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 15 apr. 2024
Dear Dennis,Thank you for taking the time to share your experience with us. We're pleased to hear that our convenient location and friendly staff made your stay enjoyable. We apologize for any inconvenience caused by the noise from the street and the dated appearance of the hotel. Your feedback is valuable to us, and we will use it to continue improving our facilities. We're glad you found our on-site restaurant to be enjoyable. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best place we’ve ever stayed in Hollywood. It was very clean, parking was EXTREMELY reasonable with in and out privileges, and location made many sites easily walkable. The hot tub was wonderful and clean. Property is well maintained. Staff is very helpful and kind.
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 13 apr. 2024
Dear Andrea,Thank you for your glowing review! We're thrilled to hear that your stay with us exceeded expectations. Our team takes great pride in providing exceptional service, maintaining cleanliness, and ensuring convenience for our guests. We look forward to welcoming you back for another fantastic experience in Hollywood!Sincerely, Hotel Manager

10/10 Fantastiskt

Pamela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i april 2024
Svar från Hotel Manager 12 apr. 2024
Dear Pamela,Thank you for the stellar review! We're delighted to hear that you had a fantastic experience during your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 Okej

Francisco

Gillade inte: Renlighet
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 11 apr. 2024
Dear Francisco,Thank you for your feedback and for rating us 3/5. We appreciate your honesty and value your opinion. We apologize if we did not fully meet your expectations during your visit. We would love to know more about your experience and what we can do to improve. If you have any specific feedback or suggestions, please feel free to share them with us. Your input will help us identify areas where we can make necessary changes and enhancements. We strive to provide the best possible service to our guests, and we are committed to continually improving our offerings. We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable experience. Thank you for choosing our establishment, and we hope to have the chance to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

armando rene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo muy bien, muy cerca del paseo de las estrellas y teatro chino.
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 10 apr. 2024
Dear Armando Rene,We're delighted to hear that you enjoyed your stay with us and found our location convenient for exploring the Walk of Stars and the Chinese Theater! Thank you for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

6/10 Okej

Ben

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Quite noisy and felt unsafe on a few occasions
Bodde här 5 nätter i april 2024
Svar från Hotel Manager 9 apr. 2024
Dear Ben,We apologize for the inconvenience you experienced during your stay. Your safety and comfort are our top priorities, and we regret falling short of meeting your expectations regarding noise levels and security. Your feedback is valuable, and we'll take steps to address these concerns promptly. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Fantastiskt

Andrea M.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful place to stay. Price was reasonable. Staff was exceptionally kind and accommodating. The housekeeping staff was superb! Location was great and parking was very reasonable and convenient. Definitely a 5 star place in my opinion!!
Bodde här 3 nätter i april 2024
Svar från Hotel Manager 8 apr. 2024
Dear Andrea M,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience at our hotel and that you found our price reasonable, staff exceptionally kind and accommodating, and housekeeping staff superb. It's fantastic that you enjoyed our great location and found our parking convenient. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another awesome stay in the future!Sincerely, Hotel Manager

10/10 Fantastiskt

Jennifer, San Diego

Bodde här 1 natt i april 2024
Svar från Hotel Manager 4 apr. 2024
Dear Jennifer,We are delighted to hear that you enjoyed your stay with us. We pride ourselves on providing exceptional service, and your feedback tells us that we are meeting our goals. Thank you for taking the time to share your positive rating with us. We look forward to hosting you again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Gabriel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 2 apr. 2024
Dear Gabriel,Thank you for your positive feedback! We're glad to hear that you found your stay to be really nice. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable experience in the future!Sincerely, Hotel Manager

6/10 Okej

Kelly

Reste med familj och småbarn
The room was loud. You could hear traffic all night!
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 27 mars 2024
Dear Kelly,Thank you for your feedback. We apologize for the inconvenience caused by the noise from traffic during your stay. Your comfort is important to us, and we regret that this aspect of your experience fell short of your expectations. We will review your comments with our team to explore ways to minimize noise disturbances in the future. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Okej

Luis Fernando

Reste med familjen
Falta calidad
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 26 mars 2024
Dear Luis Fernando,We apologize for any lack of quality you experienced during your stay. Your feedback is invaluable, and we take it seriously. We're committed to providing the highest standards of service and accommodations for all our guests. If there are specific areas where we fell short, please let us know so we can address them promptly. We hope to have the opportunity to make it right and regain your trust in the future.Sincerely, Hotel Manager

8/10 Bra

Carolyn

Reste med familjen
Gillade inte: Bekvämligheter
Good location, no problem with parking. Could use extra blankets available for the beds. Shower was out of the complementary shampoo and body wash.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 25 mars 2024
Dear Carolyn,Thank you for your feedback. We're glad to hear that you found our location convenient and had no issues with parking. We apologize for any inconvenience regarding the availability of extra blankets and complementary toiletries during your stay. Your comments are important to us, and we will address these areas for improvement with our team to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was ourfirst time staying at this hotel and I could not have asked for better check-in and check-out service. The room was immaculate and it was very close and walkable to some great bars and restaurants. We would love to stay here again real soon.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 21 mars 2024
Dear Andrew,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had an excellent first-time experience with us. Providing top-notch service and immaculate rooms are our priorities, and we're delighted that we could exceed your expectations. We look forward to welcoming you back soon for another fantastic stay!Sincerely, Hotel Manager

10/10 Fantastiskt

Amy Myers

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff was pleasantly nice. The only downside is there’s a few sketchy people in the area. Unfortunately my husbands phone got stolen right off my car that was parked in front of the hotel lobby but ya live and learn I guess.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 19 mars 2024
Dear Amy Myers,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our staff pleasantly nice. However, we're deeply sorry to hear about the unfortunate incident with your husband's phone. Your safety and security are our top priorities, and we'll take steps to ensure a safer environment for our guests. We appreciate your understanding and hope to welcome you back for a better experience in the future. If there's anything we can assist you with, please don't hesitate to reach out.Sincerely, Hotel Manager

10/10 Fantastiskt

Vanessa

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was amazing! My daughter lost her stuffed animal and they went above and beyond to find it for her!
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 18 mars 2024
Dear Vanessa,Thank you for your glowing review! We're thrilled to hear that our staff went above and beyond to assist you and your daughter. Ensuring our guests have a memorable and enjoyable stay is our top priority. We appreciate your kind words and look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Bra

sonia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking is a bit tough because people are selfish and take up 2 parking spots or park terribly. Other than that we enjoyed our stay.
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 18 mars 2024
Dear Sonia,Thank you for sharing your experience with us! We're glad to hear that you enjoyed your stay overall. We apologize for the inconvenience caused by the parking situation. We'll address this issue to ensure a smoother experience for our guests in the future. We hope to welcome you back soon!Sincerely, Hotel Manager

8/10 Bra

VIVIAN, VANCOUVER

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything with my stay is good. The staff that check me in was really nice guy.
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 18 mars 2024
Dear VIVIAN,Thank you for your review! We're delighted to hear that your stay was enjoyable and that our check-in staff left a positive impression. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager

2/10 Väldigt dåligt

Alexia

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 18 mars 2024
Dear Alexia,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely, Hotel Manager

6/10 Okej

Mercedes, Glennallen

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
It didn't have a family feeling to it. there were a lot of males around that looked like they lived there on a usual basis. I had two small boys and was scared they would get hurt on the property. so i did like that the hallways and stairs ways were all visible so I could see my boys even if they were coming from the room to the car. There was a guy taking a picture of a blow up doll in the pool when i first got up and luckily my kids were still asleep. If this is used for refugees that should be clearly stated so we know what kind of situation we are getting into at this propoerty.
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 12 mars 2024
Dear Mercedes,We apologize for your experience and appreciate your feedback. We strive to create a welcoming environment for all guests. Rest assured, we prioritize safety and are reviewing our policies to ensure a comfortable stay for families. Your concerns will be addressed promptly. Thank you for bringing this to our attention. We hope that you will give us another chance by visiting again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och bekvämligheter
The property is a little bit old, but nice.The staff was excellent, and the rooms were very clean.
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 11 mars 2024
Dear John,Thank you for your positive review! We're glad you appreciated our efforts to maintain cleanliness despite the property's age. Our dedicated staff takes pride in providing exceptional service, and it's wonderful to hear they made your stay enjoyable. We hope to welcome you back soon for another great experience!Sincerely, Hotel Manager

6/10 Okej

Per Gunnar

Reste i grupp
A
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 11 mars 2024
Dear Per Gunnar,Thank you for taking the time to review our hotel and giving us a rating of 3 out of 5. We value your feedback and would greatly appreciate any specific suggestions you have on how we can improve our service to reach a 5-star level. Your insights are invaluable to us, and we look forward to implementing changes based on your input. We hope to have the opportunity to welcome you back soon for an even better experience!Sincerely, Hotel Manager

4/10 Dåligt

Ami

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was overpriced for the condition of the room and property. The wallpaper was peeling and bubbling off the walls. There was mold in the tile of the bathroom and around tub. Construction was happening at the property so much of the limited parking was taken by equipment. The mattress and bedding was cheaply made and very uncomfortable. The staff was accommodating for an early check in and it was conveniently located. Will definitely stay elsewhere on our next visit.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 27 feb. 2024
Dear Ami,We sincerely apologize for the unsatisfactory experience you encountered during your stay. Your feedback is concerning, and we take it seriously. We're actively addressing the issues mentioned to ensure improvements in our facilities and services. It's disappointing to hear that we failed to meet your expectations, but we appreciate your acknowledgment of our staff's efforts. We understand your decision to stay elsewhere on your next visit and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

alvaro

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
i like this place clean and quiet...
Bodde här 3 nätter i februari 2024
Svar från Hotel Manager 24 feb. 2024
Dear Alvaro,We're thrilled to hear that you appreciate the cleanliness and tranquility of our establishment. Providing a peaceful and relaxing environment for our guests is our utmost priority. Thank you for choosing to stay with us, and we look forward to hosting you again soon for another serene experience.Sincerely, Hotel Manager

4/10 Dåligt

Cathy

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 23 feb. 2024
Dear Cathy,Thank you for your feedback and for rating your experience at our hotel. We apologize if we did not meet your expectations during your stay. We value your feedback and would appreciate any specific details you can provide about areas where we can improve. We strive to provide the best possible experience for our guests, and we will use your feedback to make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Sincerely, Hotel Manager

2/10 Väldigt dåligt

Keven

Reste med familj och småbarn
Gillade inte: Bekvämligheter
We couldn’t take a hot shower. Cold water for both nights. Called front desk to let him know the waters cold but he said there’s nothing he can do. If it was just my wife and I then so be it but it’s hard for a 5 year old kid.
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 20 feb. 2024
Dear Keven,We're truly sorry to hear about the issue you encountered with the hot water during your stay. This falls short of our usual standards, and we apologize for any inconvenience caused, especially with a young child. Your feedback is valuable, and we will address this matter promptly to prevent any recurrence in the future. Please accept our sincerest apologies, and we hope to have the opportunity to welcome you back for a more comfortable stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Trieste

Reste med sin partner
Eduardo was excellent. Extremely friendly
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 16 feb. 2024
Dear Trieste,Hello! We're thrilled to hear that Eduardo provided you with excellent service and was extremely friendly during your stay! Delivering outstanding hospitality is what we strive for, and it's wonderful to know that Eduardo made your experience memorable. We'll be sure to pass along your kind words to him. Thank you for your feedback, and we hope to see you again soon!Sincerely, Hotel Manager

6/10 Okej

Adam

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 12 feb. 2024
Dear Adam,Thank you for your rating. We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'll use it to make necessary improvements. If there's anything specific you'd like to address or if you have any suggestions for how we can enhance your experience in the future, please let us know. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Okej

Ronelia

Good and quiet, but they have a storm when we stay here for two days one night
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 6 feb. 2024
Dear Ronelia,Thank you for your feedback. We're glad to hear that you found our hotel to be good and quiet during your stay. We apologize for any inconvenience caused by the storm during your visit. While weather conditions are beyond our control, we strive to ensure the comfort and safety of our guests to the best of our ability. We appreciate your understanding and hope to welcome you back for a more peaceful stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

RITSUKO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Hotel Manager 9 feb. 2024
Dear RITSUKO,Thank you for your perfect rating! We are thrilled to hear that your experience at our hotel was exceptional. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations. Your support and recommendation mean the world to us, and we cannot wait to welcome you back for another outstanding stay in the future.Sincerely, Hotel Manager

8/10 Bra

Nadia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Todo muy bien!
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 3 feb. 2024
Dear Nadia,Thank you for your feedback! We are glad to hear that everything went well during your stay at our hotel. Your satisfaction is important to us, and we appreciate your positive review. We hope to have the opportunity to serve you again in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Enrique

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excelente lugar para hospedarse en los angeles cerca de todo y aun excelente precio!
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 3 feb. 2024
Dear Enrique,Thank you for your fantastic review! We're delighted to hear that you found our hotel an excellent place to stay in Los Angeles, with its convenient location and great pricing. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager

8/10 Bra

Jesus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 2 feb. 2024
Dear Jesus,Thank you for your review and for rating our hotel 4 out of 5! We appreciate your feedback and are glad to hear that you had a positive experience overall. We are always striving to improve and provide the best possible service for our guests. If there is anything specific that you feel we could have done better, please let us know. We value your input and hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

10/10 Fantastiskt

Yazmin De La Garza

Bodde här 1 natt i januari 2024
Svar från Hotel Manager 21 mars 2024
Dear Yazmin De La Garza,Hello! We're delighted by your perfect rating! It brings us joy to hear about your exceptional experience. Your satisfaction is paramount, and we're thrilled to have met your expectations. We eagerly anticipate welcoming you back for another delightful stay in the future!Sincerely, Hotel Manager

6/10 Okej

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was fine
I initially booked this, thinking it was the same hotel I stayed at previously. Sadly, it was not. That's not to say this trip wasn't enjoyable. It was fine. I just would have preferred the door to my room be inside a building, and not facing the parking lot. Simply means that I need to look at the photos better, then I would have realized this was a more of a motel. Live and learn. The staff was extremely courteous and helpful. They helped me find good places to eat, and provided extra towels when asked. The room itself wasn't anything special, nor did I expect it to be for the price. Though I will caution, make sure the outlets work when you turn off the lights. My first night, I plugged my phone charger into the wall and turned off the light switch, not realizing it also powered that particular outlet. So be careful. I was lucky that I didn't have an early morning appointment.
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 30 jan. 2024
Dear Stephen,Thank you for taking the time to share your feedback. We appreciate your understanding regarding the room type and location. We're glad to hear that despite the initial confusion, our staff was courteous and helpful, providing you with assistance and recommendations. We'll also address the issue with the outlets to prevent any inconvenience in the future. Your input is valuable, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

10/10 Fantastiskt

David

Gillade: Bekvämligheter och boendets skick och faciliteter
They were going through some renovations, the parking was confusing but the new exterior paint and the parking improvements should help. This is an older facility, well maintained and clean. Our room was adequate and reasonably priced.
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 30 jan. 2024
Dear David,Thank you for your feedback. We appreciate your understanding during our renovations and apologize for any inconvenience with parking. We're pleased the improvements are noted. It's great to hear you found our older facility well-maintained and clean. We hope you consider staying with us again.Sincerely, Hotel Manager

10/10 Fantastiskt

Yeffiry

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 30 jan. 2024
Dear Yeffiry,We're thrilled to hear about your fantastic experience during your stay at our hotel. Providing top-notch service is our priority, and your ten-star review is a validation of our dedicated efforts. Your satisfaction inspires us to maintain the highest standards for our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Bra

Nikko

Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 21 mars 2024
Dear Nikko,Thank you for your feedback and positive rating! We're glad to hear that you had a great experience overall. If there are any areas where we can improve to make your next stay even better, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

10/10 Fantastiskt

Nida

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love everything....people are nice and employees are great..highly recommended to anyone.
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 24 jan. 2024
Dear Nida,We're overjoyed to hear that you love everything about your experience with us! Your kind words about our friendly staff and great employees mean the world to us. Thank you for the high recommendation. We look forward to welcoming you back and providing another wonderful stay whenever you choose to visit again.Sincerely, Hotel Manager

10/10 Fantastiskt

Pedro D

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed in this hotel because of the 2024 X3 Expo at the Hollywood Palladium, which was minutes away from this hotel. The front desk staff greeted me with a smile, were extremely kind, and they thoroughly answered all my questions and explained policies and procedures. The room I stayed in was great - spacious with a comfy bed, lots of towels and toiletries, a work station, good lighting, a fridge and a Keurig coffee maker. For the price, my stay here was an amazing value. By the way, the hotel is currently undergoing renovations - noise and fresh coats of paint are to be expected in the morning and afternoon hours. Thank you to the staff for making my time in Hollywood for the X3 Expo an unforgettable time that I'll always cherish.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 31 jan. 2024
Dear Pedro D,Hello! We're thrilled to hear you enjoyed your stay during the X3 Expo! Your positive comments about our proximity, friendly staff, and well-equipped room are truly appreciated. We apologize for any inconvenience due to renovations and appreciate your understanding. It was our pleasure to make your time in Hollywood unforgettable. Thank you!Sincerely, Hotel Manager

8/10 Bra

Jessica

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyed our stay and how close everything we needed was. Staff was always so kind. The only thing that could be improved are the beds and pillows. They were our only complaint.
Bodde här 4 nätter i januari 2024
Svar från Hotel Manager 21 jan. 2024
Dear Jessica,Thank you for sharing your experience! We're delighted you enjoyed your stay and appreciated our convenient location and friendly staff. Your feedback about the beds and pillows is noted, and we'll certainly look into improvements. We hope to have the opportunity to host you again, offering a more comfortable night's sleep. Safe travels!Sincerely, Hotel Manager

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is amazing, our representative who helped us check in was very helpful. Easy check in and helpful recommendations.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 21 jan. 2024
Dear Paul,Hello! We're thrilled to hear about your positive experience! Thank you for praising our amazing staff, especially our helpful representative. It's fantastic to know that your check-in was easy and that you found our recommendations helpful. We look forward to hosting you again and providing more exceptional service. Safe travels!Sincerely, Hotel Manager