Utomhuspool

Recensioner av Courtyard by Marriott Los Angeles Pasadena/Monrovia

3 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 521 av 1000 recensioner" "
8 - Bra i betyg. 272 av 1000 recensioner" "
6 - Okej i betyg. 110 av 1000 recensioner" "
4 - Dåligt i betyg. 45 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 52 av 1000 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very upscale hotel. Extremely comfortable bed and pillows, powerful shower. I also liked how the plugs to attach external devices to the TV are easily accessible on the desk. Will definitely stay again when I visit family in Monrovia
Bodde här 2 nätter i maj 2024
Svar från Customer Service 14 maj 2024
John, it's wonderful to see you thoroughly enjoyed your stay at the Courtyard Los Angeles Pasadena/Monrovia. We are delighted that you found our beds and pillows to be so comfortable, and that our well-equipped rooms with convenient tech access met your needs. We eagerly anticipate your return on your next family visit to Monrovia!

10/10 Fantastiskt

Istvan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property has five Tesla charging stations with convenient fast charging. Early check-in was a plus. The property is clean and well-kept, although one elevator was out of service, which caused a bit of a wait to get to in and out of the room.
Bodde här 1 natt i maj 2024
Svar från Customer Service 14 maj 2024
Istvan, we're thrilled to hear how much you appreciated the Tesla charging stations and early check-in at Courtyard Los Angeles Pasadena/Monrovia. We continually strive for cleanliness and upkeep. Concerning the elevator, we routinely perform maintenance for the benefit of our guests. Your patience is greatly appreciated, and we're eager to have you stay with us again in the future.

8/10 Bra

Yu, San Jose

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
a used soap in the bathroom wasn’t thrown away
Bodde här 1 natt i maj 2024
Svar från Customer Service 13 maj 2024
Yu, thank you for sharing your experience. We deeply regret any issue with the cleanliness of your bathroom. Please rest assured, the Courtyard Los Angeles Pasadena/Monrovia is committed to upholding high standards of cleanliness for all our guests. We truly appreciate your feedback and will work diligently to improve on the areas you've highlighted. We hope to welcome you back in the future.

10/10 Fantastiskt

Quan

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked this hotel very much.
Bodde här 1 natt i april 2024
Svar från Customer Service 24 apr. 2024
Quan, it's wonderful to hear you enjoyed your stay at Courtyard Los Angeles Pasadena/Monrovia. We hope to be your hotel of choice the next time you find yourself in the area.

8/10 Bra

Cindy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Customer Service 21 apr. 2024
Thank you for this lovely rating, Cindy!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Courtyard Los Angeles Pasadena/Monrovia. We'd like to share an even better experience with you soon.

8/10 Bra

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Breakfast was limited
Bodde här 4 nätter i februari 2024
Svar från Customer Service 12 apr. 2024
Patricia, it's great to hear you enjoyed your stay at Courtyard Los Angeles Pasadena/Monrovia. We appreciate your remark in relation to our current breakfast options. Rest assured that we are always seeking feedback to enhance guest experience, and your review is valuable in this constant effort. We hope to welcome you back in the future for another enjoyable experience.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything here was beautiful. Beautiful rooms and lots of dining and shopping options walking distance.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 11 apr. 2024
Michael, we're thrilled to hear that you found your stay at Courtyard Los Angeles Pasadena/Monrovia to be wonderful. It's great to know you appreciated our aesthetically pleasing rooms and the convenience of having various dining and shopping venues close by. We look forward to welcoming you back in the future for another fantastic stay.

10/10 Fantastiskt

Mariquita, kansas city

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful front desk. This hotel is a clean property and has a fun pool thats at a good temperature. Professional staff .
Bodde här 6 nätter i mars 2024
Svar från Customer Service 4 apr. 2024
Mariquita, we're delighted to hear that you enjoyed your stay at Courtyard Los Angeles Pasadena/Monrovia. It's wonderful to know that our front desk team members were able to offer assistance and that the cleanliness of our property met your expectations. We take pride in our enjoyable pool facility and aim to maintain a comfortable temperature for all our guests. Your acknowledgment of our professionalism is very much appreciated. We hope to welcome you back soon!

8/10 Bra

Giang

Bodde här 1 natt i mars 2024
Svar från Customer Service 17 apr. 2024
Giang, thank you for taking the time to rate your stay at Courtyard Los Angeles Pasadena/Monrovia. We're thrilled to see that you had an enjoyable experience overall. The team hopes to welcome you back in the near future for an even better stay. Safe travels!

10/10 Fantastiskt

Dylan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very kind staff at the front desk and dining area
Bodde här 4 nätter i mars 2024
Svar från Customer Service 28 mars 2024
Dylan, it's terrific to hear that you had a positive experience at Courtyard Los Angeles Pasadena/Monrovia. We are always pleased when our dedicated team members at the front desk and dining area receive recognition for their kindness. We hope to welcome you back soon for another outstanding visit.

8/10 Bra

Leticia, San Jacinto

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was very clean and nice. Kinda close to freeway so can hear the cars but it's a white noise. Bed is on the stiff side. We would stay again. Free cookies at front desk were yummy
Bodde här 1 natt i mars 2024
Svar från Customer Service 27 mars 2024
Leticia, it's great to know you appreciated the cleanliness at Courtyard Los Angeles Pasadena/Monrovia and enjoyed our complimentary cookies. We acknowledge your feedback about the freeway noise and bedding comfort. We'll definitely continue our efforts to ensure our guests' comfort and relaxation. We'll be pleased to welcome you back.

10/10 Fantastiskt

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love it
Bodde här 1 natt i mars 2024
Svar från Customer Service 26 mars 2024
Jessica, thank you for the glowing feedback! We are thrilled that you enjoyed your stay at Courtyard Los Angeles Pasadena/Monrovia. Your positive feedback encourages our team to continually improve guest experiences. We hope to serve you again the next time your travels bring you our way.

10/10 Fantastiskt

Madeline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and nice
Bodde här 1 natt i mars 2024
Svar från Customer Service 25 mars 2024
Madeline, we're thrilled to hear you enjoyed your stay at Courtyard Los Angeles Pasadena/Monrovia. It's wonderful that you appreciated the cleanliness and pleasant ambiance. We cannot wait to welcome you back in the future!

6/10 Okej

Teodoro, Fairfield

Bodde här 7 nätter i december 2023
Svar från Customer Service 22 mars 2024
Teodoro, it seems your recent stay was satisfactory but not exceptional. If any aspects of your visit fell short of your expectations, kindly share more details. Hearing from guests like you helps us improve. We hope to deliver a more enhanced experience on your next visit.

2/10 Väldigt dåligt

Jonathan

Bodde här 1 natt i mars 2024
Svar från Customer Service 31 mars 2024
We appreciate the feedback, Jonathan.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We LOVED the fresh baked cookies and lemonade. We felt so very welcomed. We look forward to returning.
Bodde här 1 natt i mars 2024
Svar från Customer Service 11 mars 2024
Richard, it's wonderful to hear you had such a fantastic stay at Courtyard Los Angeles Pasadena/Monrovia. Your words about the freshly-baked cookies and lemonade are truly appreciated. We also greatly value your recognition of our welcoming atmosphere. We're eagerly anticipating your return.

4/10 Dåligt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sounded like my room was on the left lane of the freeway. Room 508 I think It was. Maybe got 4 hours sleep. Terrible coffee In the room.
Bodde här 1 natt i mars 2024
Svar från Customer Service 5 mars 2024
James, it's regrettable to hear of some of the challenges you encountered during your stay, particularly regarding any noise intrusion and the coffee provided in the room. Now, while we can't change the past, we're keen on using such feedback towards making improvements for the future. We appreciate you for sharing your opinion and would be glad to welcome you back for a more satisfying experience next time.

10/10 Fantastiskt

Diana Martha

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
En nuestra estancia de 4 días y 3 noches, nunca recibimos limpieza a la habitación a pesar que al detectarlo el primer día pedimos a -front desk- que lo hicieran.
Bodde här 4 nätter i februari 2024
Svar från Customer Service 27 feb. 2024
Diana Martha, gracias por tomarse el tiempo para compartir sus comentarios. Lamentamos cualquier inconveniente que haya experimentado con respecto al servicio de limpieza en su estancia. Se ha informado al equipo de atención al huésped sobre sus preocupaciones para mejorar nuestro servicio. En Courtyard Los Angeles Pasadena/Monrovia, valoramos su opinión y esperamos que nos dé otra oportunidad para brindarle una mejor experiencia.

10/10 Fantastiskt

Tiana

Svar från Customer Service 17 feb. 2024
Thank you for the amazing rating, Tiana!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Courtyard Los Angeles Pasadena/Monrovia soon!Thanks again for leaving your feedback!

10/10 Fantastiskt

Elisabeth M

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall an enjoyable stay. The service was warm and attentive. The room was comfortable and clean. The bed was heavenly. My one and only issue was the shower head was mounted too low for my 5’9” head.
Bodde här 1 natt i februari 2024
Svar från Customer Service 15 feb. 2024
Elisabeth, thank you for sharing your pleasant experience at Courtyard Los Angeles Pasadena/Monrovia. It's delightful to learn that our service, comfortable rooms, and heavenly beds made your stay enjoyable. We regret any inconvenience due to the shower head height. Please know it's our aim to be as accommodating as possible and your feedback will help us improve future guest experiences. We look forward to your next visit.

10/10 Fantastiskt

thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Customer Service 14 feb. 2024
Thomas, thank you for your stellar rating of Courtyard Los Angeles Pasadena/Monrovia. We are delighted to know that your stay with us met your expectations. Our team member awaits your return, ready to ensure your next stay is just as enjoyable.

10/10 Fantastiskt

Lance

Bodde här 1 natt i februari 2024
Svar från Customer Service 22 mars 2024
Lance, we're thrilled you had a fantastic stay at Courtyard Los Angeles Pasadena/Monrovia. Your stellar rating is truly appreciated. We look forward to hosting you again on your next trip. Safe travels!

10/10 Fantastiskt

Chieko

Reste med sin partner
Shower head was too low for us. But over all, good and convenient location, nice bed and pillows, and good views. We will be back again.
Bodde här 3 nätter i februari 2024
Svar från Customer Service 8 feb. 2024
Chieko, thank you for choosing Courtyard Los Angeles Pasadena/Monrovia for your stay. We appreciate you acknowledging our excellent location, comfortable bedding, and impressive views. In future, do not hesitate to express your concerns, like the shower head height, to our dedicated team members so they can assist promptly. We eagerly anticipate your next visit. Safe travels until then.

10/10 Fantastiskt

Wei

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
周边环境方便
Bodde här 1 natt i januari 2024
Svar från Customer Service 31 jan. 2024
Wei,很高兴听到您发现洛杉矶帕萨迪纳/蒙罗维亚万怡酒店周围环境便利,我们感谢您的星级评价!我们重视您的反馈,并期待您的再次光临。

10/10 Fantastiskt

Dana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Customer Service 31 jan. 2024
Dana, Courtyard Los Angeles Pasadena/Monrovia is thrilled to see your 5-star rating. The team strives to provide an exceptional stay and is glad that was your experience. We hope to see you again on your next visit to Los Angeles.

6/10 Okej

Jennifer

Bodde här 3 nätter i januari 2024
Svar från Customer Service 27 jan. 2024
Jennifer, your feedback is appreciated. Should you choose to stay with us in the future and have any specific comments or suggestions, we would be glad to hear them. Our goal is always to provide an enjoyable experience for our guests.

10/10 Fantastiskt

Johnny

Affärsresenär
Bodde här 2 nätter i januari 2024
Svar från Customer Service 25 jan. 2024
Johnny, it's certainly great to hear that you had an excellent experience at Courtyard Los Angeles Pasadena/Monrovia. Your remarkable rating is a testament to the effort our team members dedicate to providing a superb stay. We appreciate your feedback via Expedia and hope to welcome you back in the future!

8/10 Bra

Michael, Indio

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The property is old but clean and the staff is very friendly. The-neighborhood is depressed with many businesses closed.
Bodde här 1 natt i januari 2024
Svar från Customer Service 21 jan. 2024
Michael, thank you for choosing to stay at the Courtyard Los Angeles Pasadena/Monrovia. It's wonderful to hear that the cleanliness of the property and the friendliness of the team members met your expectations. In regards to the surrounding neighborhood, we understand that the experience outside can impact your stay, and we appreciate your understanding in this area that is out of our control. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Leatrice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I came to town for funeral and needed a room early to change my clothes. Thank you and appreciate it..
Bodde här 1 natt i januari 2024
Svar från Customer Service 22 jan. 2024
Leatrice, we're very glad that Courtyard Los Angeles Pasadena/Monrovia could be part of your support during a difficult time. It's heartening to hear that our accommodations met your needs and you felt grateful for the early check-in. We hope that if you're ever back in town under happier circumstances, we can welcome you once again. Thanks for choosing us.

6/10 Okej

Michael

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
A bit stinky
The room smelled like dirty carpet, they need to renovate this hotel or give it a good spring cleaning. It is dated and stinky… room 411
Bodde här 1 natt i januari 2024
Svar från Customer Service 13 jan. 2024
Michael, it's regrettable to hear of the inconveniences you faced during your stay. Cleanliness and comfort are crucial to us, hence any failure in upkeep or aroma control disappoints us as much as it may have disappointed you. Your mention of refurbishing is duly noted. It is our hope to always provide a pleasant experience and we appreciate your suggestions. We aspire to do better in these areas and genuinely appreciate your feedback.

2/10 Väldigt dåligt

Jennifer

Gillade inte: Personal och service
Still no refund
I reserved a room and because it was after midnight the system reset my reservation to check in the following day. There were no rooms available to check me into when i arrived. Front desk said she put a note in to be refunded because of the system glitch. I did not check in or stay at your hotel. Ive contacted Hotels.com. They say the requested a refund to my account. Its January 10,2024 and i have yet to receive a refund on my card. I had to find another room to check into. I have the statement from the Hilton, where I ended up checking into.
Bodde här 1 natt i oktober 2023
Svar från Customer Service 12 jan. 2024
Jennifer, we regret that you faced inconvenience due to an unexpected reservation issue. We strive to ensure our guests don't encounter such mishaps and it's unfortunate that you had this experience. While we wish your experience was smoother this time around, we hope to have a chance to provide a more seamless experience in the future.

10/10 Fantastiskt

Mayra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Customer Service 13 jan. 2024
Thanks for sharing this perfect rating, Mayra!We're thrilled to hear you enjoyed your stay at Courtyard Los Angeles Pasadena/Monrovia! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 Bra

Raymond

Bodde här 1 natt i januari 2024
Svar från Customer Service 13 jan. 2024
Raymond, it's wonderful to know that you had a satisfactory stay at Courtyard Los Angeles Pasadena/Monrovia. It's always inspiring for our team members to receive feedback from our guests. We hope we'll be your choice again in the future when your travels bring you back to Los Angeles.

4/10 Dåligt

Raymond

Gillade inte: Rummets bekvämlighet
Unbearable Noise
I stayed on the 5th floor where we were on the same level as the highway. The level of vehicle noise was so loud that you could hear even the radios in the trucks passing by. Even with pillows covering both ears the noise was so loud. I have stayed in Marriott properties located right in an airport that had better sound insulation.
Bodde här 1 natt i januari 2024
Svar från Customer Service 8 jan. 2024
Raymond, we regret to hear that your experience did not meet your expectations due to the noise from the highway. We strive to provide a peaceful environment for our guests and we understand how crucial a good night's sleep is. Your feedback about the sound insulation is valued and will be taken into consideration as we continuously work towards enhancing our services. We hope for an opportunity to welcome you back for a much improved stay.

10/10 Fantastiskt

Cindy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i december 2023
Svar från Customer Service 9 jan. 2024
Thank you for the great rating, Cindy!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard Los Angeles Pasadena/Monrovia! We hope you plan on staying with us again soon!We're looking forward to your next visit!

4/10 Dåligt

Michael

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Hopefully it gets better
First room stank really bad and it wasn't obvious as to why. Switched rooms because the sofa bed mattress was stained and terribly worn out. The hotel staff was super helpful about it.The new room also stank really bad. The next morning we saw the A/C vent was covered in mold which explains the smell in both rooms. I explained the issue to the hotel staff. They were sympathetic and helpful. Hotels.com gave me a full refund after I provided pics of the issues. I was expecting something back so I'm happy as far as that goes.
Bodde här 1 natt i december 2023
Svar från Customer Service 31 dec. 2023
Michael, your experience is regretful, particularly with regard to the quality of room comfort. Addressing issues like a malodorous environment in complete transparency is crucial to us. We apologize for the inconvenience with the room switch and appreciate the patience exhibited. It’s reassuring to note our colleagues were supportive throughout. Measures like thorough inspections are being put to action to prevent further instances. Please be assured your feedback is taken very sincerely.

10/10 Fantastiskt

Scott

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location
Bodde här 1 natt i december 2023
Svar från Customer Service 31 dec. 2023
Scott, thank you for your positive feedback. We're delighted to hear you found the location of Courtyard Los Angeles Pasadena/Monrovia convenient for your stay. We hope to welcome you back soon!

6/10 Okej

Kenny

Reste med sin partner
Gillade: Personal och service
Very noisy
Bodde här 1 natt i december 2023
Svar från Customer Service 29 dec. 2023
Kenny, we take your feedback seriously and regret that the sound levels during your stay did not meet your expectations. We continuously work on creating a more peaceful environment and aim to improve for your future visits. Thank you for your input, we appreciate it.

10/10 Fantastiskt

Deb

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service was excellent!!
Bodde här 1 natt i december 2023
Svar från Customer Service 29 dec. 2023
Deb, thank you for your outstanding feedback about Courtyard Los Angeles Pasadena/Monrovia. It's truly rewarding to hear that our team members provided such excellent customer service during your stay. We're eager to host you again in the future.

8/10 Bra

wendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Customer Service 29 dec. 2023
Wendy, thank you for choosing the Courtyard Los Angeles Pasadena/Monrovia for your travels. We're thrilled that you had an enjoyable stay. We would love to have the opportunity to better serve you in the future and further exceed your expectations. Safe travels until then!

10/10 Fantastiskt

Irene

Reste med familjen
Bodde här 1 natt i december 2023
Svar från Customer Service 27 dec. 2023
Irene, thank you so much for choosing the Courtyard Los Angeles Pasadena/Monrovia and sharing your rating. We are truly elated you had a fantastic experience. Our team is looking forward to hosting you again in the future!

10/10 Fantastiskt

John, Temecula

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Customer Service 16 dec. 2023
Thanks for the amazing rating, John!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard Los Angeles Pasadena/Monrovia!

10/10 Fantastiskt

Georgina

Svar från Customer Service 6 feb. 2024
Thank you for the perfect rating, Georgina!We are very pleased to hear that you had a wonderful stay at Courtyard Los Angeles Pasadena/Monrovia. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Fantastiskt

Mayra

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service
Bodde här 1 natt i december 2023
Svar från Customer Service 15 dec. 2023
Mayra, thank you for sharing your positive experience at the Courtyard Los Angeles Pasadena/Monrovia. We're delighted to know you valued the service from our dedicated team members. We look forward to welcoming you back in the near future for another great experience.

8/10 Bra

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a very convenient place to stay. I wouldn’t have minded usb charging ports. The Max streaming wasn’t working in our room so didn’t get to use that feature.
Bodde här 2 nätter i december 2023
Svar från Customer Service 13 dec. 2023
Brenda, we're glad to hear that the Courtyard Los Angeles Pasadena/Monrovia provided an ideal location for your stay. Meanwhile, your suggestion about the inclusion of USB charging ports has been noted for our continuous improvements. We also understand there was an issue concerning the streaming feature in your room which we'll look into. Thanks for your useful feedback and we hope to have another opportunity to serve you better in the future.

10/10 Fantastiskt

ChaoHsin, Frisco

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Customer Service 11 dec. 2023
Thank you for the fantastic rating, ChaoHsin!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard Los Angeles Pasadena/Monrovia! We can't wait to see you again soon.

10/10 Fantastiskt

Samuel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 4 nätter i december 2023
Svar från Customer Service 13 dec. 2023
Samuel, thank you for highlighting the magnificent location of Courtyard Los Angeles Pasadena/Monrovia. We are delighted to know our convenient setting added value to your stay. We're excited to welcome you back, should your travels bring you this way again.

8/10 Bra

Jasmine Rachelle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Michael at the bar was so friendly and nice! Very helpful and I enjoyed my time at the bar.
Bodde här 3 nätter i november 2023
Svar från Customer Service 6 dec. 2023
Jasmine, thank you for your positive feedback about your experience at the Courtyard Los Angeles Pasadena/Monrovia. We're delighted to hear that you had a pleasant time at the bar, and that Michael was able to enhance your stay with his friendliness and helpful demeanor. We'll be sure to share your feedback with him. We hope to welcome you back in the near future!

8/10 Bra

Cesar

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Greet hotel and staff was friendly.clean room and parking available.
Bodde här 1 natt i november 2023
Svar från Customer Service 29 nov. 2023
Cesar, it's truly heartening to know that you had a positive experience at the Courtyard Los Angeles Pasadena/Monrovia. We're glad you found our team members friendly and rooms clean. We appreciate your observations on the available parking too. Your feedback is invaluable and we hope to welcome you back in the future.

10/10 Fantastiskt

Jieyun

Bodde här 2 nätter i november 2023
Svar från Customer Service 22 nov. 2023
Thanks for the outstanding rating, Jieyun!We're delighted your time at Courtyard Los Angeles Pasadena/Monrovia was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.