Bar (på boendet)

Recensioner av Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel

3.5 out of 5
Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel
601 S Palos Verdes St, San Pedro, CA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 586 av 1091 recensioner" "
8 - Bra i betyg. 246 av 1091 recensioner" "
6 - Okej i betyg. 117 av 1091 recensioner" "
4 - Dåligt i betyg. 71 av 1091 recensioner" "
2 - Väldigt dåligt i betyg. 71 av 1091 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lars

Bodde här 1 natt i december 2022
Svar från Director of Sales 27 dec. 2022
Thank you, Lars, for taking your time to leave a rating. We are so happy to see that you had such a great stay with us and we hope to see you again in the new year.

10/10 Fantastiskt

Billy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel close to the cruise port.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Chi Chih

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 3 nätter i maj 2024
Svar från Marketing Manager 23 maj 2024
Thank you for taking the time to share your feedback! We are delighted to hear that you had a great experience at Crowne Plaza Los Angeles Harbor. Our team works hard to provide exceptional service and comfortable accommodations for all our guests. We appreciate your support and hope to welcome you back for another excellent stay in the future.

8/10 Bra

Ana Maria, Culiacan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
el trato amable
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 22 maj 2024
Thank you for taking the time to share your feedback. We are pleased to hear that you had a positive experience during your stay at Crowne Plaza Los Angeles Harbor. Our team strives to provide friendly and attentive service to all our guests, and we are delighted that this resonated with you. We appreciate your rating and hope to welcome you back for another enjoyable stay in the future.

8/10 Bra

Raylene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 22 maj 2024
Thank you for taking the time to rate your stay at Crowne Plaza Los Angeles Harbor. We are glad to hear that you had a positive experience with us. We strive to provide our guests with exceptional service and comfortable accommodations, and we hope to welcome you back again in the future for another enjoyable stay.

10/10 Fantastiskt

Keeli

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was pleasant
Bodde här 2 nätter i maj 2024
Svar från Marketing Manager 20 maj 2024
Dear valued guest, thank you for taking the time to share your positive experience at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you found your stay pleasant and we appreciate your feedback. We look forward to welcoming you back to our hotel in the future. Thank you for choosing to stay with us.

10/10 Fantastiskt

Leslie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 19 maj 2024
Thank you for taking the time to leave a 5-star rating for your recent stay at Crowne Plaza Los Angeles Harbor. We are thrilled to hear that you had a great experience with us. We hope to welcome you back again in the future for another enjoyable stay.

8/10 Bra

Jakiah

Bodde här 1 natt i maj 2024
Svar från Marketing Manager 18 maj 2024
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We are pleased to hear that you had an overall satisfactory experience with us. If there are any specific areas where we can improve and earn that fifth star next time, please don't hesitate to reach out. We look forward to welcoming you back for another visit in the future.

10/10 Fantastiskt

LOUISE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Marketing Manager 16 maj 2024
Thank you for taking the time to share your positive rating of Crowne Plaza Los Angeles Harbor! We are delighted to hear that you had an enjoyable experience during your stay with us. We hope to have the pleasure of welcoming you back again in the future for another fantastic stay.

10/10 Fantastiskt

ROBERT

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Had great customer service during our stay before a cruise. Miguel at the front desk was super helpful and professional. Made us feel very welcome and cared for. Room service quality was good. Hotel is ready for a renovation as it was starting to look dated and well worn. San Pedro is a mixed bag. Not the safest place to walk around. But there are some good places to eat around Downtown in walking distance. There is a great coffee shop right across the street. Shuttle to the cruise terminal available for $5 per person, but we took an Uber for $13.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 15 maj 2024
Thank you for taking the time to share your experience at Crowne Plaza Los Angeles Harbor. We are delighted to hear that Miguel provided you with excellent customer service and made you feel welcome during your stay. We appreciate your feedback regarding the hotel's appearance and safety concerns in the surrounding area. Your comments are valuable to us as we strive to continuously improve our guest experience. We hope to welcome you back again in the future.

2/10 Väldigt dåligt

Molly

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No shower curtain, no cold water, room was not made,
Bodde här 2 nätter i maj 2024
Svar från Marketing Manager 15 maj 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear about the issues you experienced during your stay at Crowne Plaza Los Angeles Harbor. We apologize for the lack of a shower curtain and cold water in your room, as well as the oversight in not having your room made. We will be sure to address these concerns with our housekeeping and maintenance teams to ensure they are not repeated in the future. We appreciate your honesty and hope to have the opportunity to welcome you back for a more positive experience.

10/10 Fantastiskt

Tanisha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Yay
Bodde här 2 nätter i maj 2024
Svar från Marketing Manager 10 maj 2024
Thank you for the perfect rating! We are thrilled to hear that you enjoyed your stay at Crowne Plaza Los Angeles Harbor. Our team strives to provide a comfortable and enjoyable experience for all our guests, and we are delighted that we were able to meet your expectations. We hope to welcome you back again soon for another exceptional stay.

10/10 Fantastiskt

Tanisha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thanks
Bodde här 2 nätter i maj 2024
Svar från Marketing Manager 10 maj 2024
Thank you for taking the time to provide feedback on your recent stay at Crowne Plaza Los Angeles Harbor. We are thrilled to hear that you had a wonderful experience with us and that we were able to meet your expectations. Our team works hard to ensure that all guests have a comfortable and enjoyable stay, and we are glad that we succeeded in providing you with excellent service. We hope to welcome you back again in the future.

10/10 Fantastiskt

Exequiel, North Vancouver

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to port.
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 10 maj 2024
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We are delighted to hear that our convenient location near the port was a highlight of your visit. We strive to provide a comfortable and enjoyable experience for all of our guests, and we hope to have the opportunity to welcome you back again in the future.

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet och personal och service
Hotel is tired compared to many but still perfectly acceptable for a one night stay before a cruise.
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 10 maj 2024
Thank you for choosing Crowne Plaza Los Angeles Harbor for your pre-cruise stay. We appreciate your feedback and are glad to hear that you found our hotel to be acceptable for your one night visit. We strive to provide a comfortable and convenient stay for all of our guests and we hope to welcome you back in the future.

4/10 Dåligt

Judith

Gillade inte: Bekvämligheter
Old Not maintained Too high a price
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 9 maj 2024
Thank you for taking the time to share your feedback with us. We apologize that your experience did not meet your expectations. We value your comments and will definitely take them into consideration as we continually strive to improve the quality of our accommodations and services. We hope to have the opportunity to welcome you back in the future for a more positive experience. Thank you for choosing Crowne Plaza Los Angeles Harbor.

8/10 Bra

Kathleen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clerk at reception was extremely helpful. I wish i could remember his name.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 9 maj 2024
Thank you for taking the time to share your experience at Crowne Plaza Los Angeles Harbor. We are delighted to hear that our reception clerk was able to provide exceptional service during your stay. We will certainly pass along your compliments to the team. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing Crowne Plaza Los Angeles Harbor.

10/10 Fantastiskt

Stella M.

It was close to port and also offer transportation to port. We only charged 10.00 for round trip.
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 8 maj 2024
Thank you for taking the time to leave such a positive review of your stay at Crowne Plaza Los Angeles Harbor! We're delighted to hear that our convenient location near the port and affordable transportation options added to your overall experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

8/10 Bra

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is a very nice place to stay especially when you are going on a cruise
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 7 maj 2024
Thank you for taking the time to share your feedback about your recent stay at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you found our property to be a very nice place to stay, particularly for those embarking on a cruise. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Fantastiskt

Elven

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 7 maj 2024
Dear valued guest, thank you for taking the time to leave a 5-star rating on your recent stay at Crowne Plaza Los Angeles Harbor. We are thrilled to hear that you had such a wonderful experience with us. Our team strives to provide top-notch service and amenities for all guests, and we are delighted to see that we met your expectations. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing Crowne Plaza Los Angeles Harbor.

8/10 Bra

ANGELA

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay
Bodde här 1 natt i maj 2024
Svar från Marketing Manager 10 maj 2024
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We are thrilled to hear that you had a nice stay with us. We strive to provide all of our guests with a comfortable and enjoyable experience, and your feedback is greatly appreciated. We hope to welcome you back again in the future for another pleasant stay.

10/10 Fantastiskt

Barry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice quiet room. Very clean. Breakfast buffet included was more than the standard continental type. Dining room staff very friendly. I was taking a cruise so the shuttle to the cruise port was great.
Bodde här 1 natt i maj 2024

6/10 Okej

Bryan

Bodde här 1 natt i april 2024
Svar från Marketing Manager 21 maj 2024
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We appreciate your feedback and are glad you chose to stay with us. We are always looking for ways to improve and ensure that our guests have an enjoyable experience. Thank you again for your review.

10/10 Fantastiskt

Christine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the stay
Bodde här 1 natt i april 2024
Svar från Marketing Manager 2 maj 2024
Thank you for taking the time to share your positive experience at Crowne Plaza Los Angeles Harbor! We are delighted to hear that you loved your stay with us and that our services met your expectations. We strive to provide exceptional hospitality to all our guests, and we are thrilled to see that reflected in your rating. We hope to welcome you back again soon for another unforgettable stay.

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
the garage elevator buttons and parking gate access need replacement! but we still love you!
Bodde här 2 nätter i april 2024
Svar från Marketing Manager 29 apr. 2024
Thank you for your feedback and for choosing to stay with us at Crowne Plaza Los Angeles Harbor. We appreciate your kind words and are glad to hear that you enjoyed your overall stay. We will definitely take note of your comments about the garage elevator buttons and parking gate access for future improvements. We look forward to welcoming you back again in the future.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Marketing Manager 29 apr. 2024
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you had a great experience with us and appreciate the 5-star rating. Our team works hard to ensure that all our guests have a comfortable and enjoyable stay, and we are pleased to know that we met your expectations. We hope to have the pleasure of welcoming you back again soon.

10/10 Fantastiskt

Myrna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a perfect spot for taking a cruise. Has everything you need and staff is very friendly.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 28 apr. 2024
Thank you for taking the time to share your feedback on your recent stay at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you found our hotel to be a perfect spot for taking a cruise and that you enjoyed the amenities provided. Our team strives to provide excellent service to all of our guests, and we are pleased to hear that you found our staff to be friendly. We appreciate your kind words and hope to welcome you back again in the future.

10/10 Fantastiskt

Ofelia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente
Bodde här 1 natt i april 2024
Svar från Marketing Manager 24 apr. 2024
Thank you for taking the time to share your positive experience at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you found our hotel excellent during your stay. Your feedback is greatly appreciated and we hope to welcome you back again soon for another enjoyable visit.

10/10 Fantastiskt

Tricia, Carlisle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just right for us. We walked the promenade on the harbor. Friendly and clean. Beds and pillows were great. Slept like a baby.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 21 apr. 2024
Thank you for choosing to stay with us at Crowne Plaza Los Angeles Harbor and for taking the time to share your experience. We're delighted to hear that you enjoyed our convenient location by the harbor, found our staff to be friendly, and appreciated the comfortable accommodations. We always strive to provide a restful and enjoyable stay for all our guests and we hope to welcome you back again soon.

8/10 Bra

Patricia

Bodde här 1 natt i april 2024
Svar från Marketing Manager 13 maj 2024
Thank you for taking the time to share your feedback on your recent stay at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you enjoyed your experience with us and appreciate your positive rating. If there is anything specific that stood out to you during your stay that you particularly enjoyed, please feel free to let us know so we can continue to provide exceptional service to all our guests. We hope to welcome you back again in the future for another enjoyable stay.

8/10 Bra

Patricia, Charleston

Reste med sin partner
Gillade: Boendets skick och faciliteter
We liked the convenience. Room was large enough and clean.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 20 apr. 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the convenience of our location and the spaciousness and cleanliness of your room. We appreciate your positive comments and hope to welcome you back for another enjoyable stay in the future.

8/10 Bra

Lisa

Gillade: Boendets skick och faciliteter
Nice room
Bodde här 1 natt i april 2024
Svar från Marketing Manager 20 apr. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and found your room to be to your liking. Our team strives to provide a comfortable and pleasant experience for all our guests, and we appreciate your positive rating. If there is anything else we can do to enhance your experience in the future, please do not hesitate to let us know. We look forward to welcoming you back to Crowne Plaza Los Angeles Harbor on your next visit.

8/10 Bra

Douglas

Gillade: Boendets skick och faciliteter
Great location when taking Catalina ferry.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 20 apr. 2024
Thank you for choosing Crowne Plaza Los Angeles Harbor for your recent stay! We're delighted to hear that our convenient location near the Catalina ferry was a highlight of your visit. We strive to provide a comfortable and hassle-free experience for our guests, and we hope to welcome you back for another great stay in the future.

8/10 Bra

Leslie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are a bit tired, but to be expected as I’m sure being so close to the cruise port they see many guests. The restaurant was very nice and offered great meal selections.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 17 apr. 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your dining experience at our restaurant and found the meal selections to your liking. We apologize for any inconvenience you may have experienced with the room condition and appreciate your understanding of the high guest turnover in our proximity to the cruise port. We will certainly take your comments into consideration as we continue to strive for an exceptional guest experience. Thank you for choosing Crowne Plaza Los Angeles Harbor.

10/10 Fantastiskt

CoriLynn, Eugene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and quiet property. The amenities were well maintained such as the pool, and hot tub area. The restaurant on site was delicious and the service was excellent.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 16 apr. 2024
Thank you for taking the time to share your positive experience at Crowne Plaza Los Angeles Harbor. We're thrilled to hear that you enjoyed our clean and quiet property, as well as our well-maintained amenities including the pool and hot tub area. It's also wonderful to know that you found our on-site restaurant delicious and the service excellent. We hope to welcome you back for another fantastic stay in the future. Thank you for choosing Crowne Plaza.

10/10 Fantastiskt

EILEEN

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best place for a pre cruise over night. Very friendly and helpful. Will stay again.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 15 apr. 2024
Thank you for choosing Crowne Plaza Los Angeles Harbor for your pre-cruise stay and for taking the time to leave us such positive feedback. We are thrilled to hear that you found our staff to be friendly and helpful during your stay. We look forward to welcoming you back in the future for another enjoyable stay before your next cruise adventure.

10/10 Fantastiskt

Erik

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A nice and convenient older property.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 9 apr. 2024
Thank you for your feedback and for choosing to stay with us at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you found our property to be both nice and convenient during your visit. We appreciate your kind words and hope to welcome you back again in the future.

8/10 Bra

kimberly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was efficient. The room was average. The view was the trash area, so. I did enjoy the restaurant. There were some leaks around the hotel during the rain, especially in the restaurant.
Bodde här 1 natt i mars 2024
Svar från Marketing Manager 9 apr. 2024
Thank you for sharing your feedback on your recent stay at Crowne Plaza Los Angeles Harbor. We're pleased to hear that you found our staff to be efficient and enjoyed dining in our restaurant. We apologize for any inconvenience caused by the leaks during the rain and the view from your room. Your comments will be shared with our team for further improvement. We hope to welcome you back again in the future for an even better experience.

8/10 Bra

Terri

Bodde här 3 nätter i april 2024
Svar från Marketing Manager 29 apr. 2024
Thank you for taking the time to provide a rating of your recent stay at Crowne Plaza Los Angeles Harbor. We are glad to hear that you had an overall positive experience with us. Our team continuously strives to provide exceptional service and comfortable accommodations for all of our guests. If there is anything specific that you feel could have been improved during your stay, please do not hesitate to reach out and let us know. We hope to welcome you back in the future for an even better stay.

10/10 Fantastiskt

Todd, Orleans

Gillade: Renlighet, personal och service och bekvämligheter
The property is perfectly located for a cruise ship embarkation (or debarkation). The area is Little Italy, which has a good number of restaurants. The hotel staff is friendly and helpful. The property is a hotel chain, with the expected amenities and cleanliness. However, the carpet is worn and there were a number of long hairs in my bathroom (and they weren't mine!)
Bodde här 1 natt i april 2024
Svar från Marketing Manager 8 apr. 2024
Thank you for taking the time to share your feedback on your recent stay at Crowne Plaza Los Angeles Harbor. We are pleased to hear that you found our location convenient for your cruise ship plans and enjoyed the variety of dining options in the Little Italy area. We appreciate your kind words about our friendly and helpful staff as well as the expected amenities and cleanliness of our hotel. Please know that we have taken note of your comments regarding the worn carpet and cleanliness issues in the bathroom, and we will address these with our team to ensure a better experience for our future guests. Thank you again for choosing to stay with us.

10/10 Fantastiskt

Linda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed staying at the Crowne Plaza. Our room was large and had lots of windows with plenty of light. The staff was extremely accommodating checking us in early. We would definitely stay here again.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 8 apr. 2024
Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you enjoyed your stay with us, especially the spacious room with lots of natural light and our accommodating staff. We look forward to welcoming you back on your next visit to the area.

10/10 Fantastiskt

Debby

Hotel seems to be in a sketchy area of town, but the hotel, staff and service make up for it.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 8 apr. 2024
Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay despite the neighborhood. Our team works hard to provide top-notch service and ensure that our guests have a comfortable and pleasant stay. We hope to welcome you back to Crowne Plaza Los Angeles Harbor in the future.

10/10 Fantastiskt

Blair

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Close to port!
Bodde här 1 natt i april 2024
Svar från Marketing Manager 6 apr. 2024
Thank you for taking the time to leave us a wonderful 5-star review! We're delighted to hear that our convenient location near the port was a highlight of your stay at Crowne Plaza Los Angeles Harbor. We appreciate your feedback and look forward to welcoming you back for another exceptional experience in the future.

8/10 Bra

Iluminada

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s clean and safe. However very limited areas to go around and see for the 2 days we were there
Bodde här 2 nätter i mars 2024
Svar från Marketing Manager 6 apr. 2024
Thank you for taking the time to leave a review of your recent stay at the Crowne Plaza Los Angeles Harbor. We're pleased to hear that you found our hotel to be clean and safe. We apologize for any inconvenience you experienced with limited areas to explore during your stay. We appreciate your feedback and hope you will consider staying with us again in the future.

10/10 Fantastiskt

Jeff

Bodde här 1 natt i april 2024
Svar från Marketing Manager 26 apr. 2024
Thank you for taking the time to leave a 5-star rating for Crowne Plaza Los Angeles Harbor! We are thrilled to hear that you had a wonderful experience during your stay with us. Our team strives to provide exceptional service and comfort to all of our guests, and we are delighted to see that we met your expectations. We hope to welcome you back again soon for another great stay at our hotel.

2/10 Väldigt dåligt

Michel, Mississauga

My reservation was cancelled without proper notification? Apparently my credit card on file wouldn’t accept a hold charge so Crown cancelled
Bodde här 1 natt i april 2024
Svar från Marketing Manager 8 apr. 2024
Thank you for sharing your feedback with us. We apologize if there was any confusion regarding your reservation and the hold charge on your credit card. We strive to provide exceptional service to all of our guests and will certainly address this issue with our team to ensure it does not happen again in the future. We appreciate your input and will use it to improve the overall guest experience at Crowne Plaza Los Angeles Harbor.

10/10 Fantastiskt

John, KIRKLAND

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Marketing Manager 6 apr. 2024
Thank you for taking the time to leave a positive review of your recent stay at Crowne Plaza Los Angeles Harbor. We are thrilled to hear that you had a five-star experience with us and that you enjoyed your time at our hotel. We hope to welcome you back again in the future for another excellent stay.

10/10 Fantastiskt

Reecia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is wonderful. It is the best choice by far for cruise passengers. And for a very small fee , under 6 dollars, they get you to your ship the next morning. Breakfast included. Food very good. And the staff is beyond helpful. A very nice man , Abraham, made my early check in sooooo easy. And the food staff were all smiles and ready to help. It was just one of the best check ins I have ever had.
Bodde här 1 natt i april 2024
Svar från Marketing Manager 6 apr. 2024
Thank you for sharing your excellent experience at Crowne Plaza Los Angeles Harbor! We are thrilled to hear that you enjoyed our convenient location for cruise passengers, delicious breakfast options, and exceptional service from our staff, especially Abraham. We pride ourselves on providing a seamless check-in process and a welcoming atmosphere for all our guests. We hope to welcome you back again soon for another outstanding stay.

10/10 Fantastiskt

Deborah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable and convenient. We didn’t get any maid service on the second day but the desk staff helped us with supplies.
Bodde här 2 nätter i april 2024
Svar från Marketing Manager 4 apr. 2024
Thank you for taking the time to share your experience at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you found our hotel comfortable and convenient. We apologize for the oversight with the maid service on the second day of your stay, but we are glad that our desk staff was able to assist you with the necessary supplies. We hope to welcome you back for another enjoyable stay in the future.

10/10 Fantastiskt

James

Bodde här 1 natt i mars 2024
Svar från Marketing Manager 21 apr. 2024
Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had a positive experience during your stay at Crowne Plaza Los Angeles Harbor. Your feedback is truly appreciated and we hope to have the opportunity to welcome you back again in the future.