Terrass/Patio

Recensioner av DoubleTree by Hilton Los Angeles - Norwalk

4 out of 5
DoubleTree by Hilton Los Angeles - Norwalk
13111 Sycamore Drive, Norwalk, CA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 477 av 1000 recensioner" "
8 - Bra i betyg. 244 av 1000 recensioner" "
6 - Okej i betyg. 132 av 1000 recensioner" "
4 - Dåligt i betyg. 62 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 85 av 1000 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jacqueline

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
Jacqueline, thank you for your succinct and wonderful review! We are thrilled to hear that your stay at DoubleTree by Hilton Los Angeles-Norwalk was excellent. Your feedback is greatly appreciated and we look forward to welcoming you back again soon.

2/10 Väldigt dåligt

Bruno

Reste i grupp, Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
Hay rasismo por parte de el personal
Bodde här 2 nätter i april 2024
Svar från Customer Service 25 apr. 2024
Bruno, lamentamos profundamente escuchar tu experiencia. Ser considerado y respetuoso con todos, independientemente de sus orígenes, es un valor crucial que defendemos. Podemos asegurarle que su inquietud será abordada con los miembros de nuestro equipo. Gracias por traer esto a nuestra atención.

10/10 Fantastiskt

Sandra, Sunland

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Customer Service 22 apr. 2024
Sandra, we're thrilled to see that you had a 5-star experience at DoubleTree by Hilton Los Angeles-Norwalk. We always strive to provide the best for our guests, so your rating is greatly appreciated. Looking forward to welcoming you again soon. Safe travels.

10/10 Fantastiskt

Anthony

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy freeway access and close to some restaurants. Quiet and plenty of parking.
Bodde här 1 natt i april 2024
Svar från Customer Service 9 apr. 2024
Anthony, we're delighted to hear that the advantageous location and serene atmosphere at DoubleTree by Hilton Los Angeles-Norwalk added to your stay's ease and comfort. We're also glad that you found our proximity to notable eateries and the hassle-free parking beneficial. We hope to welcome you back soon.

8/10 Bra

Joanna

Gillade: Renlighet och boendets skick och faciliteter
Recimmended
Bodde här 1 natt i mars 2024
Svar från Customer Service 7 apr. 2024
Joanna, thank you for recommending the DoubleTree by Hilton Los Angeles-Norwalk. We're glad you had a pleasant stay and look forward to welcoming you back in the future.

10/10 Fantastiskt

Joe, Bakersfield

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, very satisfied.
Bodde här 1 natt i april 2024
Svar från Customer Service 6 apr. 2024
Joe, it's wonderful to hear that you found your stay at DoubleTree by Hilton Los Angeles-Norwalk to be satisfying. We're thrilled to know we've made a positive impression and we look forward to welcoming you back on your next visit. Safe travels until we meet again.

10/10 Fantastiskt

Wendy

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I just hate that you need to pay for parking . I’ve gone to other locations and they don’t charge . Paid $33 dollars for that two cars
Bodde här 1 natt i april 2024
Svar från Customer Service 6 apr. 2024
Wendy, we're thrilled to hear you chose to stay at DoubleTree by Hilton Los Angeles-Norwalk. We appreciate your feedback regarding parking prices and understand the importance of offering competitive amenities. We'll certainly consider this in planning our future services. Thanks for staying with us, and we hope to welcome you back in the future.

10/10 Fantastiskt

Shangqiang

Bodde här 1 natt i mars 2024
Svar från Customer Service 21 apr. 2024
Shangqiang, thank you for choosing DoubleTree by Hilton Los Angeles-Norwalk. It is fantastic to know you had such a remarkable experience. Your high rating speaks volumes, and we sincerely appreciate your support. Hoping to welcome you back soon!

8/10 Bra

Anders

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A nice low key place to stay for a weekend
Bodde här 3 nätter i mars 2024
Svar från Customer Service 27 mars 2024
Anders, it's great to hear you had a nice weekend at the DoubleTree by Hilton Los Angeles-Norwalk. We strive to offer a calm and comfortable environment for our guests. Your feedback is appreciated and we look forward to welcoming you back for another visit.

10/10 Fantastiskt

Ju-Ting

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and decent hotel in the area
Bodde här 1 natt i mars 2024
Svar från Customer Service 26 mars 2024
Ju-Ting, it's wonderful to hear you found the DoubleTree by Hilton Los Angeles-Norwalk to be well-kept and fitting for your needs. Thank you for choosing us, we value your feedback and look forward to the opportunity of welcoming you back.

8/10 Bra

Youngah, Temecula

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very comfortable. Lobby is little dark.
Bodde här 1 natt i februari 2024
Svar från Customer Service 25 mars 2024
Youngah, thank you for choosing the DoubleTree by Hilton Los Angeles-Norwalk. We're thrilled you found comfort during your stay. We appreciate your note about the lobby lighting and will certainly consider this for future improvements. We hope to welcome you back soon!

8/10 Bra

Ashley

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från Customer Service 26 mars 2024
Ashley, thank you for leaving a rating. At the DoubleTree by Hilton Los Angeles-Norwalk, our aim is to provide a wonderful experience worthy of a 5-star rating. We would appreciate if you could share more details about your visit so we can work towards a perfect stay next time. We look forward to hosting you again.

4/10 Dåligt

Ivan

Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Rude person at check in, couldn’t sleep, too noisy all night if your room is facing the 5 freeway. Every time another room closes the door all walls shake.
Bodde här 1 natt i mars 2024
Svar från Customer Service 24 mars 2024
Ivan, it's regrettable to hear about your recent experience. Please accept our apologies for any disruption during your stay caused by outside noise and for any discomfort you felt from other guests' ingress and egress. We would also like to extend our apologies for the encounters at check-in. Our aim is to provide a smooth and pleasant experience for all our guests. Constructive feedback like yours is truly valued and will be shared with the concerned team members. We would appreciate another chance to serve you better in the future.

10/10 Fantastiskt

Michelle

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2024
Svar från Customer Service 18 mars 2024
Michelle, we're thrilled to hear about your fantastic experience at DoubleTree by Hilton Los Angeles-Norwalk. It's satisfying to know you enjoyed your time with us. Should your future travels bring you back, we look forward to welcoming you once more. Safe travels!

10/10 Fantastiskt

Jasmin

Bodde här 2 nätter i mars 2024
Svar från Customer Service 15 mars 2024
Jasmin, it's truly wonderful to see a perfect score for DoubleTree by Hilton Los Angeles-Norwalk! We're thrilled that your stay with us met your expectations and hope to welcome you back in the future. Thank you very much for your feedback.

8/10 Bra

Jacob

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was nice
Bodde här 1 natt i mars 2024
Svar från Customer Service 12 mars 2024
Jacob, thank you for your words about your stay at DoubleTree by Hilton Los Angeles-Norwalk. It's delightful to know you appreciated our premises. We are ready to provide the same level of comfort to you next time you're in Los Angeles.

4/10 Dåligt

Maria

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The freeway is too close and you could hear everything
Bodde här 1 natt i mars 2024
Svar från Customer Service 10 mars 2024
Maria, we're sorry to read that the noise from the nearby motorway impacted your stay. We understand how essential a quiet environment is, and we recommend for future visits that you request a room on the opposite side of the building, where it's usually quieter. Despite this, we genuinely hope you give us another chance to provide the peace and comfort you deserve.

8/10 Bra

Robert, Nutley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best location in the relative area with walkable restaurants, theater, and civic center. Friendly staff and good service (front desk, bar, restaurant, and maid). Easy parking. Highway and hallway noise can be a nuisance.
Bodde här 3 nätter i februari 2024
Svar från Customer Service 9 mars 2024
Robert, thank you for sharing your experience at DoubleTree by Hilton Los Angeles-Norwalk. We're thrilled you appreciated our prime location and the outstanding service from our team members. We also note your concerns about some ambient noise and assure you that we are continually working to improve comfort levels for our guests. We look forward to welcoming you back in the future.

2/10 Väldigt dåligt

Alejandro Gaeta

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
no me respetaron mi reservación a pesar q la confirmación fue doble pésimo el manager
Bodde här 1 natt i mars 2024
Svar från Customer Service 5 mars 2024
Alejandro, lamentamos mucho tu experiencia con la reserva. Nuestro equipo directivo se esfuerza por brindar el mejor servicio posible, por lo que lamentamos profundamente que no haya cumplido con sus expectativas. Desafortunadamente, no había una forma de pago válida para la reserva e intentamos comunicarnos con usted varias veces antes del check-in, pero no pudimos comunicarnos con usted, por lo que la reserva tuvo que cancelarse. Estamos decididos a mejorar y sus comentarios son importantes para nosotros para lograrlo.

6/10 Okej

Rafael

Reste med familjen
I didn’t like that the room said non smoking and I found cigarette ashes.
Bodde här 1 natt i mars 2024
Svar från Customer Service 4 mars 2024
Rafael, we regret to hear about the inconsistencies relating to our non-smoking policy. Please rest assured, we take such matters very seriously and our housekeeping team will ensure we adhere strictly to our cleaning standards. We hope you will give us an opportunity to better serve your lodging needs in the future.

10/10 Fantastiskt

Cynthia

Bodde här 1 natt i februari 2024
Svar från Customer Service 20 mars 2024
Cynthia, it's wonderful to hear that you had an excellent stay at DoubleTree by Hilton Los Angeles-Norwalk. Our team thanks you for your perfect score. We hope to have another opportunity to welcome you back in the near future.

8/10 Bra

Bryan

Bodde här 1 natt i februari 2024
Svar från Customer Service 20 mars 2024
Bryan, it's fantastic to hear that your experiences at DoubleTree by Hilton Los Angeles-Norwalk have been largely positive. We appreciate your favorable rating and look forward to welcoming you back for another enjoyable stay. We're always here to exceed your expectations.

8/10 Bra

Carmen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Service 26 feb. 2024
Thank you for taking the time to share your review with us, Carmen!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to DoubleTree by Hilton Los Angeles-Norwalk. Thank you and have a wonderful day!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had no issues with the hotel. It was clean, I was able to relax, the staff were very friendly. I loved it.
Bodde här 5 nätter i februari 2024
Svar från Customer Service 25 feb. 2024
Jennifer, we're thrilled that your stay at DoubleTree by Hilton Los Angeles-Norwalk was so delightful. We appreciate your kind words regarding the cleanliness of our hotel, the calm ambiance, and our friendly team members. We love that you loved it and we're excited for the opportunity to welcome you back in the future.

10/10 Fantastiskt

Sandra, Sunland

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just a pleasant stay
Bodde här 1 natt i februari 2024
Svar från Customer Service 24 feb. 2024
Sandra, we're delighted to hear your stay at DoubleTree by Hilton Los Angeles-Norwalk was enjoyable! We strive to provide a pleasant experience for all guests. Should your travels bring you back to Los Angeles, we'd be more than happy to host you again.

2/10 Väldigt dåligt

ADRIAN

Bodde här 1 natt i februari 2024
Svar från Customer Service 21 mars 2024
We appreciate you taking the time to share your feedback, Adrian.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Fantastiskt

Antione

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fast and easy check in process. Nice and comfortable rooms
Bodde här 2 nätter i februari 2024
Svar från Customer Service 15 feb. 2024
Antione, your kind words about the expedited check-in experience and pleasant accommodations at DoubleTree by Hilton Los Angeles-Norwalk are greatly appreciated. We're thrilled your stay met your expectations and we look forward to your return in the future.

8/10 Bra

Rudy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was great and the staff was friendly
Bodde här 3 nätter i februari 2024
Svar från Customer Service 14 feb. 2024
Rudy, thank you for choosing to stay at DoubleTree by Hilton Los Angeles-Norwalk and for sharing your experiences. We're delighted to hear that you found our location to your liking and our team members friendly. Your satisfaction is our highest priority, and it's wonderful to know we made your stay enjoyable. We look forward to your return visit in the future.

2/10 Väldigt dåligt

Mirna, N Las Vegas

Gillade inte: Renlighet och bekvämligheter
Na
Bodde här 1 natt i december 2023
Svar från Customer Service 13 feb. 2024
Mirna, we regret to hear that your experience didn't meet your expectations. We are always eager to improve and we look forward to having another chance to better serve you next time. Thank you and safe travels.

4/10 Dåligt

Manuel

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Convinient, easy access to all freeways. Staff was great Room was dirty, hair everywhere, towels had a smell to them.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 13 feb. 2024
Manuel, it's good to hear that you found our hotel conveniently located and our team members provided great service. However, we're sorry that your experience with cleanliness fell below expectations. We always strive to maintain high standards when it comes to keeping our rooms and amenities fresh and clean. It's clear we missed the mark on this occasion. We appreciate your feedback and will review the areas of concern. Thank you for bringing this to our attention.

10/10 Fantastiskt

Jose H

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente servicio
Bodde här 2 nätter i februari 2024
Svar från Customer Service 5 feb. 2024
José, nos alegra que haya disfrutado de su estadía en DoubleTree by Hilton Los Angeles-Norwalk. Su reconocimiento a nuestro servicio de alta calidad valida el arduo trabajo que realizan los miembros de nuestro equipo todos los días. Apreciamos mucho sus comentarios y esperamos verlo nuevamente pronto.

10/10 Fantastiskt

Kathleen

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is the obvious choice for anyone doing business in the County offices nearby.
Bodde här 1 natt i januari 2024
Svar från Customer Service 30 jan. 2024
Kathleen, thank you for sharing your experience at the DoubleTree by Hilton Los Angeles-Norwalk. We're pleased that our location served as a significant benefit for your business-related needs. Should your work bring you back in the future, know that our doors are always open to welcome you.

8/10 Bra

Sergio

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was nice and the service at the desk very friendly but my only problem was the bed sheets and covers were super dirty
Bodde här 1 natt i januari 2024
Svar från Customer Service 29 jan. 2024
Sergio, it's great to hear that you found our room pleasing and recognized the friendliness of our front desk team members. We regret any complications you faced regarding cleanliness. We strive for the highest standards of sanitation, and your feedback will be critical in improving this area. Please know that the DoubleTree by Hilton Los Angeles-Norwalk greatly values your observations and hopes to have the pleasure of welcoming you back in the future under more agreeable circumstances.

2/10 Väldigt dåligt

Michael

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
There was two cockroaches under my sheets
Bodde här 1 natt i januari 2024
Svar från Customer Service 29 jan. 2024
Michael, we sincerely regret to hear about your unfortunate situation. We understand the importance of a comfortable and clean stay for all our guests. Immediate action has been taken to address your experience, and steps are being implemented to ensure such incidents do not repeat. We hope you would consider giving us an opportunity to provide a more positive experience in the future.

6/10 Okej

Trymel

Average
Bodde här 1 natt i januari 2024
Svar från Customer Service 27 jan. 2024
Thank you for the feedback, Trymel.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

2/10 Väldigt dåligt

Ana

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Management needs to be told clients are the most important part of a business
Bodde här 1 natt i januari 2024
Svar från Customer Service 24 jan. 2024
Ana, we appreciate your feedback and understand the significance of every guest's experience. We apologize if you felt our priority towards our guests was not up to the mark. At DoubleTree by Hilton Los Angeles-Norwalk, we aim to place guest satisfaction at the forefront of all interactions. We do hope to have a chance to rectify this impression on a future visit.

8/10 Bra

Charles

Affärsresenär
Gillade: Renlighet
The hotel was nice enough...but just seems like it has seen better days...parking lot not very full, hardly anyone staying there and rate was pretty high. Room was nice.
Bodde här 4 nätter i januari 2024
Svar från Customer Service 22 jan. 2024
Charles, it's great to have your feedback on the DoubleTree by Hilton Los Angeles-Norwalk. We're glad to hear that you found our rooms to be nice. We do understand your observations about the ambiance of our hotel and take this feedback seriously. In response to your comment about our rates and occupancy level, we strive to provide competitive pricing while delivering the finest service. We hope to welcome you back for an even better experience.

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
I enjoyed my stay. The bed was comfortable, parking was free, and the amenities were nice. I did have pet hair in my room and I don't think my room was vacuum prior to my arrival.
Bodde här 2 nätter i januari 2024
Svar från Customer Service 22 jan. 2024
We're thrilled to hear you enjoyed your stay at DoubleTree by Hilton Los Angeles-Norwalk. It's wonderful to know you found our beds cozy, parking convenient, and our amenities pleasing.We regret learning about your concern regarding cleanliness, particularly with respect to pet hair. We maintain high standards of hygiene and we are looking into this matter for improvement. Please accept our apologies if this affected your experience.Thank you for sharing your feedback. We appreciate it as it helps us enhance our service. Should your travels bring you back, we'd love the opportunity to provide an even better experience next time.

4/10 Dåligt

Mimi

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The fact that this property is listed as a 4 star “upscale” hotel is extremely misleading & false. We had to change our room 3 times, due to either a strong old vacuum smell, mysterious stains on the carpet/walls, & a reddish brown splatter stains (looked like old blood) on the over heading on the window thing. Found curly hair on the last room on the sheets (mine & my husbands hair is naturally straight) but at that point I just gave up. They refused to refund me for the remainder of my stay so I could go somewhere else so we were stuck. This place was so dirty & everything was outdated in terms of appliances/furniture. The pictures posted of this property are a lie. Don’t fall for it like we did.
Bodde här 2 nätter i januari 2024
Svar från Customer Service 21 jan. 2024
Mimi, it is rather unfortunate to hear that your experience did not meet expectations. Please accept our apologies for any inconvenience you may have experienced in relation to room conditions and cleanliness. Indeed, our guests’ satisfaction is paramount and we take all comments seriously to ensure we continuously improve our services. We regret any misinterpretations regarding our image and rating. We believe in transparency and aim to provide accurate pictures and descriptions of our hotel's features. Your feedback is valuable and will be used to assess where improvements can be made. We assure you that any misunderstandings or shortcomings are not reflective of our usual high standards, and we genuinely hope that we can better serve you in the future.

8/10 Bra

Roberta

Reste med familjen
Gillade: Renlighet
The property was clean quiet and convenient to many locations. The hot tub was closed on day one of our stay and the staff said it was closed for cleaning when we left on day 5 it was still closed 5 days to clean with caution tape and a cones??? The only other negative was coffee was not available till 7am and was 5$ for general coffee. A complementary morning cup of coffee would be nice starting at 5:30 in the morning when some must get up to continue travel, or have business meetings.
Bodde här 5 nätter i januari 2024
Svar från Customer Service 22 jan. 2024
Roberta, it's reassuring to know that you found the DoubleTree by Hilton Los Angeles-Norwalk clean, quiet, and conveniently located. We understand your disappointment with the hot tub closure duration and the unavailability of early morning complimentary coffee. Our team members strive to provide the best experience and your feedback is valuable in achieving this. We hope the rest of your stay was pleasant and we look forward to the possibility of welcoming you back.

10/10 Fantastiskt

cindy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love it!
Bodde här 3 nätter i december 2023
Svar från Customer Service 21 jan. 2024
Thanks for the amazing rating, Cindy!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at DoubleTree by Hilton Los Angeles-Norwalk!

2/10 Väldigt dåligt

Ana

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Had horrible experience with Jonathan manager has no customer service recovery and no apology gif calling me 3 times with in 10 minutes. I will never go to that location. My husband was sick from kidney transplant and was asked to leave
Bodde här 1 natt i januari 2024
Svar från Customer Service 23 jan. 2024
Ana, we are truly distressed to read about the circumstances surrounding your recent experience. Providing outstanding service is a top priority and we regret you feel this wasn't reflective in your interaction with a team member. Regarding health issues, we take all such matters seriously and strive to provide an environment that accommodates all our guests. We truly value your feedback and we will take this as an opportunity for improvement.

8/10 Bra

Bernardo

Bodde här 1 natt i januari 2024
Svar från Customer Service 8 feb. 2024
Bernardo, thank you for rating DoubleTree by Hilton Los Angeles-Norwalk highly. We truly appreciate your feedback and we're thrilled you enjoyed your stay. We hope to see you again in the future!

6/10 Okej

Rosio

Reste i grupp
Cleanliness was not at its best, and we did not get the type of room we had requested. Front desk never called to check if all was okay or if we needed anything. Front desk was too busy chatting it up with each other. Restaurant and Bar were not open.
Bodde här 1 natt i januari 2024
Svar från Customer Service 19 jan. 2024
Rosio, we regret to hear about your experience concerning cleanliness and room allocation. It's disheartening to learn about any shortcomings in our customer service dissatisfied you. We strive to consistently communicate with our guests effectively. We sincerely apologize for the inconvenience due to our restaurant and bar being closed. We hope to learn from this experience and improve for your possible future stay. Thank you for sharing your feedback.

10/10 Fantastiskt

Sandra, Sunland

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Customer Service 19 jan. 2024
Sandra, thank you for taking the time to rate DoubleTree by Hilton Los Angeles-Norwalk. We're delighted to see your high rating and unable to express just how much we appreciate it. We hope you'll choose to stay with us again in the future.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Customer Service 18 jan. 2024
Thank you for the fantastic rating, John!We strive to make all of our guests feel welcome and relaxed during their time at DoubleTree by Hilton Los Angeles-Norwalk! We can't wait to see you again soon.

10/10 Fantastiskt

Anthony, Bellflower

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and amazing warm cookies upon check-in !
Bodde här 2 nätter i januari 2024
Svar från Customer Service 17 jan. 2024
Anthony, we're delighted to hear that you appreciated our warm cookies upon check-in at DoubleTree by Hilton Los Angeles-Norwalk. It's also great to know you enjoyed our team members' service. We can't wait to welcome you on your next visit.

10/10 Fantastiskt

Brittany

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The shower was a litte dirty but everything else was great. Would definitely stay there again.
Bodde här 1 natt i januari 2024
Svar från Customer Service 16 jan. 2024
Brittany, it's wonderful to hear you had a great experience at DoubleTree by Hilton Los Angeles-Norwalk and plan on returning. Your feedback about the shower cleanliness has been noted, and our housekeeping team will work to ensure every detail is attended to for your next visit. We certainly can't wait to welcome you back!

10/10 Fantastiskt

PATRICIA

Bodde här 1 natt i januari 2024
Svar från Customer Service 5 feb. 2024
Patricia, thank you for your 5-star rating! We couldn't be happier that your stay at DoubleTree by Hilton Los Angeles-Norwalk met your expectations. Our team members strive to create a superb experience for all our guests. We hope your travels bring you back our way soon!

8/10 Bra

CHRISTOS

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
abaixo do esperado
hotel 3,5 estrelas apesar de estar classificado como 4. Em pleno ano 2024 ainda cobram a internet do hospede inclusive na recepçao. Porem caso voce seja hilton honors podera conseguir internet gratis. O Doubletree costuma dar 2 cookies no check in e a atendente nao me deu (devia estar guardando para ela), voltei mais tarde e a cobrei e ela me deu e disse que eram controlados.
Bodde här 2 nätter i januari 2024
Svar från Customer Service 10 jan. 2024
Christos, é bom ouvir de você. Agradecemos o seu feedback sobre a sua recente estadia. Entendemos que nossa política de internet pode não ter atendido às suas expectativas e agradecemos sua compreensão em relação aos benefícios do nosso programa de fidelidade. No que diz respeito aos cookies no momento do check-in, faz parte da nossa tradição garantir que os nossos estimados hóspedes os recebem e qualquer lapso neste serviço é devidamente assinalado. No entanto, esperamos recebê-lo de volta e garantir-lhe uma experiência melhor.