Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you, we appreciate your feedback

Thanks for staying with us. We appreciate your feedback!

Dear Ivan,We appreciate your feedback.  While we understand your concern regarding cost, we strive to offer competitive rates for the amenities and services provided.  The safety measures, including bulletproof windows, are in place to ensure the security of our guests and staff.  We apologize if this impacted your experience negatively.  Your comments will be taken into consideration for future improvements.  Thank you for choosing to stay with us.Sincerely,Hawthorne Plaza Inn Management

We're sorry you were unhappy with your stay. If you could tell us what issue you experienced during your stay, we would love to work to remedy it. Thank you!

Thanks for staying with us. We appreciate your feedback!

Dear Shakti,We sincerely apologize for any inconveniences you experienced during your stay.  We value your feedback and will address the issues you've raised promptly.  Our team strives to ensure a pleasant experience for all guests, and we regret falling short of your expectations.  We appreciate your kind words about our staff and the convenient location.  Your concerns will be addressed to enhance the quality of our services.  We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Thank You,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Giovanni,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.We are glad you had a memorable stay with us at Hawthorne Plaza Inn and hope you return soon.Best Regards,Hawthorne Plaza Inn Management

Dear Akemi,Thank you for taking the time to rate our hotel.  Your stay at Hawthorne Plaza Inn didn't appear to be enjoyable.  I wish you had addressed your concerns to our front desk staff while you were here.  We go to great lengths to ensure our guests have a good time.  However, this time, it appears that something was overlooked.  It would be fantastic if you could contact us and tell us where we can improve.Thank You,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Dear MEKAIL,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled you had a great experience staying with us at Hawthorne Plaza Inn.  We would love to host you again on your next visit to Hawthorne Plaza Inn.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Daniel,We sincerely apologize for the experience you had during your stay.  Cleanliness is a top priority, and we regret that we fell short of your expectations.  Immediate action will be taken to address the cleanliness issues you encountered in the bathroom and room.  Regarding the smell, we'll investigate and rectify any underlying causes promptly.  We appreciate your feedback as it helps us improve.  We hope to have another opportunity to provide you with a much-improved experience on your next visit to LAX.Sincerely,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Dear Luis,Thank you for a Perfect Score Rating on your stay at Hawthorne Plaza Inn.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best Regards,Hawthorne Plaza Inn Management

Dear Danna,We apologize for the inconvenience you experienced upon arrival.  Providing attentive service to our guests is our priority, and we regret that you had to wait due to the staff member being on the phone.  Your feedback is valuable, and we'll address this issue with our team to ensure prompt assistance for all guests.  We appreciate your patience and hope that despite this initial setback, you had an enjoyable stay.  We hope to have the opportunity to welcome you back for a smoother and more pleasant experience in the future.Best Regards,Hawthorne Plaza Inn Management

Dear GEORGE,We apologize for any inconvenience caused by our television selection and the lack of elevator access.  Your feedback regarding the programming is noted, and we'll review our offerings to ensure a more enjoyable experience for all guests.  We understand the importance of accessibility and will do our best to accommodate special requests in the future.  Regarding parking fees, we strive for transparency and regret any inconvenience caused.  Your input is valuable, and we appreciate your candid review.Thank You,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Juan,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.We would love to have your company once again at Hawthorne Plaza Inn.Best Regards,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Blake,We're pleased to hear that you had a pretty good stay with us at an affordable price.  It's great to know that you found the room and bed clean and comfortable.  We apologize for any inconvenience caused by the mold and damage in the tub; your feedback helps us address such issues promptly.  Thank you for choosing us, and we hope to welcome you back for an even better experience in the future!Best Regards,Hawthorne Plaza Inn Management

Dear KEIICHIRO,Thank you for sharing your feedback. We're glad to hear that you found our rooms clean. However, we apologize for any confusion regarding the parking charges. We appreciate your input, and we'll review our policies to ensure clarity for our guests.If you have any further concerns or if there's anything else we can do to improve your experience, please don't hesitate to reach out. We value your feedback and hope to welcome you back for another stay.Best Regards,Hawthorne Plaza Inn Management

Dear Kiara,We sincerely apologize for the unsatisfactory experience you encountered during your stay.  Your feedback regarding cleanliness and maintenance issues is concerning and not reflective of our standards.  Rest assured, we are addressing these issues promptly to ensure they are resolved.  We understand the importance of a sanitary environment and regret any inconvenience caused.  Your satisfaction is paramount, and we hope to have the opportunity to provide you with a more pleasant experience in the future.  Thank you for bringing these concerns to our attention.Best Regards,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Dear Shigeru,We deeply apologize for the inconveniences you experienced during your stay.  Your concerns regarding the TV and cleanliness issues are genuinely regrettable, and we assure you that corrective measures will be taken to enhance our service.  We appreciate your feedback as it helps us improve.  Regarding the absence of breakfast service, we understand its importance and will explore options to better accommodate our guests.  We value your insights and hope for an opportunity to regain your trust in the future.  Thank you for bringing these matters to our attention, and we appreciate your understanding.Thank You,Hawthorne Plaza Inn Management

Dear Jessica,We appreciate your consistent patronage and positive feedback.  It's wonderful to hear that you enjoyed the flexibility to choose your floor due to lower occupancy.  We're glad you found our parking rates reasonable.  Our goal is to ensure a pleasant and customizable experience for our guests. Thank you for your continued support, and we look forward to welcoming you back for another enjoyable stay.  Safe travels!Best Regards,Hawthorne Plaza Inn Management

Dear lynden,We appreciate your feedback.  Parking fees are sometimes necessary to maintain and secure facilities, but we understand this may impact the overall guest experience.  We'll consider your input as we continually assess our policies.  If there's anything else we can do to enhance your stay or if you have further concerns, please feel free to reach out to our management team.  We value your feedback and hope to provide a positive experience for you in the future.Thank You,Hawthorne Plaza Inn Management

Dear Tim,We sincerely apologize for the inconveniences you faced during your stay.  Your feedback regarding parking fees, lack of shuttle service, and disturbances from outside activities is concerning.  We are reviewing our policies to provide a more seamless experience.  Please accept our apologies for the inconvenience with your van and the room deposit.  We appreciate your input, and rest assured, steps are being taken to improve.  We hope you consider giving us another chance in the future to showcase the improvements we're making.Best Regards,Hawthorne Plaza Inn Management

Dear Jose,Thank you for rating your stay at  Hawthorne Plaza Inn.  We are glad to learn that your stay at our Hawthorne Plaza Inn Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Best Regards,Hawthorne Plaza Inn Management

Dear Kevin,Thank you for bringing the issue to our attention, and we appreciate your patience.  We're pleased to hear our team promptly addressed the matter and fixed the shower head within 40 minutes.  Guest comfort is our priority, and we apologize for any inconvenience caused.  Your feedback helps us improve, and we hope to provide you with a seamless and trouble-free stay in the future.  Thank you for choosing us, and we look forward to the opportunity to host you again.Best Regards,Hawthorne Plaza Inn Management

Dear Noe,We deeply value your feedback and apologize for any inconvenience caused. Our commitment to excellent service remains unwavering, and we appreciate your recognition of our lovely location. Regarding parking charges, we strive to maintain competitive pricing while providing secure parking facilities in high-demand areas. We'll review our policies to enhance transparency and ensure a more pleasant experience for our guests. Your insights are invaluable, and we hope to welcome you back to showcase improvements and offer a more satisfying stay. Thank you for choosing us, and we look forward to the opportunity to exceed your expectations in the future.Thank You,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Larissa,Thank you so much for the PERFECT SCORE RATING.  At Hawthorne Plaza Inn, we are always grateful to receive positive feedback.  Thank you for appreciating our staff and management's hard work and dedication. Such ratings reflect the pride we take in our work and our property.  We would love to host you again on your next trip to the area.Best Regards,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Omar,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best Regards,Hawthorne Plaza Inn Management

Dear Laura,We're pleased to hear you had a pleasant stay with us.  Your satisfaction is our priority, and we are committed to providing a comfortable and enjoyable experience for all our guests.  Should you have any suggestions or specific feedback to help us enhance our services, please feel free to reach out. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future.  Thank you for choosing our hotel.Best Regards,Hawthorne Plaza Inn Management

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!