Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn Diamond Bar.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Diamond Bar.Sincerely,Christopher Y Guest Services Agent

Dear Susan,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Christopher Y Guest Services Agent

Dear Rebecca,Thank you for taking the time to tell us about your experience at Holiday Inn Diamond BarPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Christopher YGuest Services Agent

Dear Marco,Thank you for taking the time to tell us about your experience at Holiday Inn Diamond Bar.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Christopher YGuest Services Agent

Hi Rebecca,Thank you for taking the time to leave a review about your stay with us here at the Holiday Inn Diamond Bar, we appreciate your feedback. Thank you for the kind words regarding our staff. We hope that you will give us the opportunity to serve you again in the future.Thank you,Christopher Y.Guest Services Agent

Hi Betty,Thank you for taking the time and leaving a review about you stay with us here at the Holiday Inn Diamond Bar, Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you,Christopher Y.Guest Services Agent

Thank you for sharing with your experience with us! We are looking forward to be at service in the near future.AGM Paul

Your feedback is important to us. Thank you for staying with us.

Thank you for the nice message about our staff we are glad the made your stay that much better. As for out mattress we will notify our staff to check the quality as we normally do. Thank you again for letting us know

Thank you, Esperanza, for staying at Holiday Inn Diamond Bar. We will look into replacing a bright light in the rooms. Thank you again for your support!

Hi Mr. Lin,We are glad to hear you had a pleasure staying with us. Have a wonderful day!Paul YangAGM

Thank you for the positive review

Thank you so much for the great score we are glad you enjoyed your stay with us

Thank you for your feedback! They are very important to us. We are looking forward to serve you in the near future.

Dear Mario,Thank you for taking the time to tell us about your experience at Holiday Inn DIAMOND BAR - POMONA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Christopher YafusoGuest Services Agent

Dear Mario,Thank you for taking the time to tell us about your experience at Holiday Inn DIAMOND BAR - POMONA.We are happy to hear that you enjoyed your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Christopher YafusoGuest Services Agent

We are glad that you enjoyed your stay with us. We are looking forward to serve you in the near future!

We are glad you enjoyed your stay we do apologize about problems you had it your room we will go ahead and note that room and give it to our head maintenance manger to take a look into the issues

Thank you Logan for the review, we do apologize for any inconvenience that you had during your stay to give us that score we do hope that you will stay with us again to give us another chance to change that score the next time you stay with us

Thank you, Juhan, for staying at Holiday Inn Diamond Bar. Looking forward to see you next time!

Thank you, Maria.We are so glad to hear that you and your family members enjoyed your time with us. See you next time!

Thank you for staying at Holiday Inn Diamond Bar and taking the time to review our hotel. We will be sure to share your comments with our team

It is our pleasure to have you staying with us, Jaiave. Please do no hesitate to make any request or advise your preference for your next visit

Thank for your stay with us! We are looking forward to see you in the near future.

We appreciate your stay at Holiday Inn Diamond Bar, Jeremy. Looking forward to accommodate you again in the near future!

Thank you, Vicky, for staying at Holiday Inn Diamond Bar. We are so glad that you enjoyed your stay!

Thank you, Alan, for staying at Holiday Inn Diamond Bar. Looking forward to your return soon!

We are glad our stay made your stay that much better and glad the out location made your needs for your stay

It is our pleasure to accommodate you, Tianhua. We look forward to accommodate you soon!

It is our pleasure to have you stay with us, obediah. Thank you for your support.

The team at Holiday Inn Diamond Bar appreciate your support and the review!

We apologize for not meeting your expectation, Zhenghua. We hope you will give us another opportunity to provide you with better service in the future

Thank you, Janis, for staying Holiday Inn Diamond Bar. We are thrilled that we have taken care your needs and we look forward to seeing you again!

Thank you, Mr. for your stay at Holiday Inn Diamond Bar!

Thank you for your support towards Holiday Inn Diamond Bar, Sergio!

Dear Mr. Zhang, for your stay at Holiday Inn Diamond Bar. We hope to see you again soon!

Thank you, Antonio, for stay with us. Please feel free to leave us any feedback for areas of improve and we hope we will have another opportunity to accommodate you in the future.

We are so glad that you enjoyed your stay at Holiday Inn Diamond Bar, Qingfeng. Looking forward to accommodate you again!

Thank you Bo! It was our pleasure to accommodate you at Holiday Inn Diamond Bar. Happy Holidays!

Thank you for allowing Holiday Inn Diamond Bar to accommodate you this holiday season, Erika. Looking forward to see you in the near future!

Thank you for the review we are glad you enjoyed your stay with us

Thank you, Jesus. We are glad you get to enjoy one of our complimentary amenities at Holiday Inn Diamond Bar.

Your kind words in the holidays will keep our team warm throughout the winter. Thank you Engarcia for staying at Holiday Inn Diamond Bar!

We are deeply sorry for your inconvenience, Mr. Ricardo. Our housekeeping agent normally do not disturb our guests if there is a DND signs on. Please reach out to the management so we may further investigate and assist you.

We really appreciate your kind words toward Holiday Inn Diamond Bar. Hope you have a great holidays!

Thank you, Melissa, for your feedback. We will look into the matter immediately. If there is anything else we can do to improve our service, please do not hesitate to contact us.

We appreciate your review despite the inconvenience of the toad block. Thank you very much for your support!

Thank you, Victoria, for choosing Holiday Inn Diamond Bar. Looking forward to seeing you again!

We are happy to help anytime, Nicole and we are so glad that you enjoyed your stay with us.

We apologize, Michael. Our hotel does allow early check in but it will be based on availability. We had a large religious group and a race car event in town so the rooms were occupied. Since the check out time is 12PM and we still need time to clean the room, hence the reason for unable to fulfill the request this time. Please give us another opportunity in the future so we may accommodate your needs.