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Recensioner av Hotel Le Rêve Pasadena

2 out of 5
Hotel Le Rêve Pasadena
3321 E Colorado Blvd, Pasadena, CA

Recensioner

6,4
10 - Fantastiskt i betyg. 251 av 1000 recensioner" "
8 - Bra i betyg. 235 av 1000 recensioner" "
6 - Okej i betyg. 151 av 1000 recensioner" "
4 - Dåligt i betyg. 118 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 245 av 1000 recensioner" "

6,6/10

Renlighet

7,2/10

Personal och service

6,0/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

5,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Karina, Columbus

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was old and when I open the room door there was cockroaches in the room and bathroom. Also the bed was sunk in so trying to sleep was very uncomfortable. The floor was very old and sticky
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Paul

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
FALSELY ADVERTISED this is NOT a renovated cute boutique hotel. It is absolutely filthy, rundown, unsanitary, and unsafe. Broken bathroom roller door- got stuck in the bathroom had to lift the door from the bottom to slide over, broken shower head-lying on the ground, broken shower handle, stained sheets, hair on sheets, sticky/dirty fixtures, TV didn't work, homeless living in cars in the parking lot, paint/fascia peeling off the outside walls, Lobby filled with old furniture stacked on top of each other, broken window. All around terrible experience. Paid $261 for a motel that should never charge more than $50 a night- that's stretching it! I have pictures to back up everything, if only I could post! Pictures online ARE NOT ACCURATE!

4/10 Dåligt

Susan L

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Unfriendly, staff seems to think guests are the enemy. Very weird
Bodde här 1 natt i maj 2024

8/10 Bra

Kim

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our time there was very pleasant only downfall was the hot tub and sauna was under remodeling and the pool was not open the hot tub was the main reason we booked our stay there
Bodde här 3 nätter i maj 2024

2/10 Väldigt dåligt

Jean

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

6/10 Okej

Heather

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet
Needs to be cleaned better but thank you
Bodde här 2 nätter i april 2024

8/10 Bra

Anastasia

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Staff was welcoming and friendly, check in was easy. I was attending a convention as a vendor at L.A. convention center and the A-line took me within five minutes walking distance from the venue. Definitely what you'd expect for the price, but the staff was friendly and accommodating. The rooms need some definite TLC, but it's a place to sleep.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Janette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean
Bodde här 1 natt i april 2024

4/10 Dåligt

Marisol

Bodde här 1 natt i april 2024

8/10 Bra

Kathy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was somewhat upgraded inside rooms- loved the large sh0wer
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Karrie

Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

4/10 Dåligt

Isaiah

Bodde här 3 nätter i mars 2024

6/10 Okej

Huangen

Reste med sin partner
The conditions were not ideal with ongoing renovations. The office opens only from 9:00 am to 12:00am.
Bodde här 1 natt i mars 2024

4/10 Dåligt

Kwanda

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Do not stay here. The check-in rules are written to eliminate any and every valid complaint as void if not communicated in writing within 20 minutes of check-in. This is obsurd and poor business. Plus, you will never get a refund plus, the desk is not open 24-hours. If you get locked out, good luck to you until the morning. Stay somewhere else!!!
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Lakeesha

Reste med familj och småbarn
Gillade inte: Bekvämligheter
This place needs to be shut down, they gave me a room that had roaches and after complaining they gave me a room with mice. My belongings had roaches in it and I found a roach crawling in my car. This place could not pay me to book again, it's disgusting and I took pictures and videos planning to send to the health department. The coffee maker has mold, no phone or wifi it was the worst experience ever.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Joseph

Bodde här 1 natt i mars 2024

6/10 Okej

Franklin

Affärsresenär, Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There was roaches !all over night stand we could not go to sleep we got up roaches all over Our dinner plates
Bodde här 1 natt i mars 2024

4/10 Dåligt

Christopher

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Francisco

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Freeway 210 adjacent to hotel traffic noise continually all night; no sleep, individuals in parking lot loudly talking
Bodde här 1 natt i februari 2024

4/10 Dåligt

Ana

Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, personal och service och bekvämligheter
Check in time is 5:00!! No exceptions! Front desk man was very unfriendly. We had a roach visit us all night on the countertop, shower looked so gross, didn’t even use it. They also hold $150 for up to 5 days for a deposit. Definitely will not be coming back here. 5:00 check in is the worst!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kareem

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Apart from the long wait to check it, I must say it was very nice and the heaters worked very nicely, the room was nice an clean and check out was super fast
Bodde här 1 natt i februari 2024

8/10 Bra

Arvid

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Nathaniel

Bodde här 4 nätter i februari 2024

2/10 Väldigt dåligt

Eliza

Bodde här 1 natt i februari 2024

6/10 Okej

Meri

Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Craig

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Le Rêve isn't a dream, it's a nightmare
Worst travel experience of my life. Don't stay here. This place is a dump. Old. Tired. The fan in the bathroom is caked with dust. (see photo) Cobwebs in the corner. My son slept fully clothed because he was afraid of bed bugs. Ridiculously overpriced at $400+/night (Rose Parade/Bowl). Avoid at all costs. We arrived shortly before midnight for a 3-night stay and cancelled nights 2 & 3 as soon as we saw the room and sat on the ancient, uncomfortable mattress. This was literally within 6 minutes of checking in. The person working the front desk said we should speak with the regular employee that would be there in the morning. The next morning, a Sunday, we checked out and asked about a refund. We were told they couldn't handle such a transaction without management approval, and management could only be reached via email. And because we booked through a travel agent (Hotels.com) they suggested we have them handle it for us. We left feeling like this was a formality and would be taken care of without a problem. Management refused even a partial refund. Which is criminal given the quality of the product they offer for the price we were charged. You've been warned. Don't stay here. My horrific experience could've been prevented if I had been more diligent in reading the reviews. Le Rêve is French for "the dream." This hotel should be called le cauchemar. I hope this review spares you a painful and expensive experience like the one I had with Hotel Le Rêve.
Ceiling fan in bathroom caked with dust.
Bodde här 3 nätter i december 2023

6/10 Okej

Ian

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Basic and obsolete, needs more
It was very much OK. Old amenities and appliances, stained bathroom and carpet, very limited amounts of things like towels, toilet paper, pillows. Definite lack of modern upgrades like plugs and charging ports. We paid SO much for this room because it was near the Rose Parade - not worth it.
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

James

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The pictures looked pretty good, but this location is sketchy and property is not in good condition. There was a homeless guy in the elevator claiming to be cleaning it...
Bodde här 2 nätter i december 2023

8/10 Bra

Patricia

Bodde här 2 nätter i december 2023

6/10 Okej

Wendy

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Daniel

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This place was not clean.
Bodde här 2 nätter i december 2023

8/10 Bra

Katherine

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nasty nasty nasty
This was horrific one of the worst stay just like the norwalk inn in norwalk filthy nasty and no room service who does this no towels use the same as previous day this place should be shut down nasty nasty nasty
Bodde här 3 nätter i december 2023

4/10 Dåligt

Fatima

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not enough potential to stay
Not not a place to stay. There was a lipstick stain on my pillow case. Woke up to roaches on the night stand, towels were stained, and the tv stations barely worked. Very disappointing
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jimmy

Bodde här 1 natt i november 2023

6/10 Okej

Thierry

Affärsresenär
Refrigerator, small kitchenette area with sink, but no microwave. Bathroom is old, & needs to be updated. Phone in room doesn't work, no clock in room, & no daily maid services. They come after you check out, but you can ask for towel changes during your stay. Exterior of building is old, so lights are flashing, pool area is small with a 4 1/2' dipping pool with old patio furnitures.
Bodde här 4 nätter i november 2023

2/10 Väldigt dåligt

Todd

Gillade inte: Renlighet och personal och service
Bodde här 6 nätter i november 2023

2/10 Väldigt dåligt

Nancy

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always look for them to offer breakfast and when I booked it said that I had breakfast, when I checked in and they told me that due to COVID they still didn't offer it but it didn't say there. Also the bed that touched me made a lot of noise every time you moved, I didn't have a microwave, the truth is I didn't like it apart from being very expensive for the hotel that was.
Bodde här 1 natt i november 2023

6/10 Okej

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Ok stay
It was fine for 2 men going to breeder’s cup. I wouldn’t take my family/kids there. Roaches, lights don’t work, they won’t address issues 20 minutes after u check in per their policy, cable coaxial does not even screw together, “kitchenette” sink is the hand washing sink, no second layer curtain to let light in but keep wandering eyes away, no safe.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Christopher

Bodde här 2 nätter i november 2023

6/10 Okej

Brenda

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Great location for where we planned to go. Lots of noise at night. Bathroom sink had no stopper. Towels were thin, worn, and rough.
Bodde här 4 nätter i november 2023

8/10 Bra

Jordan

Gillade: Renlighet, personal och service och bekvämligheter
I booked this room for a convention in the area. The room was nice and clean, the bathroom was spacious, and the area was quiet. There are a few grocery stores in the area and one is in walking distance which was great. There’s an Amazon Fresh right across the street. The hotel doesn’t offer housekeeping which was fine by me cause it allowed me to sleep in without worrying about being woken up. I would definitely stay here again.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Amie Villanueva

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good for budget travelers, safe area and good location
Bodde här 3 nätter i november 2023

6/10 Okej

Alberto

Reste i grupp
Gillade: Personal och service
This hotel has cockroaches and mosquitoes. Well I got bitten by a small mosquitoe while staying. The bathroom well it needed to fix somehow. The room is clean and the staffs is friendly. Also the deposit fee please use cash because credit or debit card will refund by 5 or 7 business days.
Bodde här 2 nätter i november 2023

6/10 Okej

Jennifer

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Benjamin

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Scam and customer service does not help
Horrible because I paid online and when I went to go check my reservation, they wanted to charge me an extra 150 and on the app, Hotels.com did not inform me that I had to pay 150 just to stay at the hotel and issue me a refund and I know you can spend one night at the hotel or you can touch the door. What a waste of money in with my time I do hope they give me a refund soon as possible
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Randolph, San Jose

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bathroom toilet was loose and coming off its floor base!! Disgusting shower & walls.....
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Erika

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was roches all over
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Amber

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Photos misleading
The pictures online and on this rating do not match what this hotel is like in real life. Cleanilness is questionable at best, hotel has an aggressive list of "policies" and many things state in the listing are no longer offered. Any renonations done to the hotel room look like bad DIY jobs. Weird people in the parking lot and people come abd go at all hours of the night. Hotel is not staffed between 1am and 9am in the morning. Left a day early because I couldnt stand another night.
Bodde här 4 nätter i oktober 2023