It was the worst hotel stay of my life! The 1st floor is under construction and has no carpet on the ground, dust and dirt all over and grown adults running up and down the hall. Although I have stayed there many times, they told me they couldn’t upgrade me because they were full and then gave the room I asked about to a young lady next to me who said it was her first time. There were multiple weddings and photographers and only 3 valet employees so for a place that charges $45 per night to stay if you have a car on property, it takes almost an hour to get your car. The valet employees had no sense of customer service, our car was parked in front of someone else’s and we waited in our car for 15 minutes before they backed the car out so we could leave and then they parked the car three cars in the way of where we needed to pull out in the circle, so we waited another 15 minutes for them to move those cars. I have never been more disappointed in a stay. Ohhh and it was my anniversary so hubby and I were up until 3am both nights from the noise on the 2nd floor. I went out twice to the hotel staff to ask if there was anything that could be done and I don’t believe they ever sent anyone to even check on it because they were short staffed. I really should get a full refund. .