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Recensioner av Quality Inn Lomita - Los Angeles South Bay

2.5 out of 5
Quality Inn Lomita - Los Angeles South Bay
2037 Pacific Coast Hwy, Lomita, CA

Recensioner

6,6
10 - Fantastiskt i betyg. 170 av 873 recensioner" "
8 - Bra i betyg. 239 av 873 recensioner" "
6 - Okej i betyg. 208 av 873 recensioner" "
4 - Dåligt i betyg. 119 av 873 recensioner" "
2 - Väldigt dåligt i betyg. 137 av 873 recensioner" "

6,8/10

Renlighet

6,8/10

Personal och service

6,8/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

6/10 Okej

Ulf

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i maj 2018
Svar från AGM 21 maj 2018
Dear Guest Thank you for the 3 star rating. It's through our customer rating that we continue to grow and change. We hope to see you again soon

8/10 Bra

Lennart, Olofström

Gillade: Renlighet och personal och service
Hotellet var helt ok vad gäller pris och standard. Servicen var bra. Därimot var omgivningen med restauranger, shopping och nöjen sämre.

4/10 Dåligt

Lars, Karslkoga

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok för en natt
Mediokert

6/10 Okej

Niklas, Nacka

Gillade: Renlighet och rummets bekvämlighet
Ok hotell men tråkig omgivning
Ett okej hotell för det man betalar. Men tråkig omgivning och får åka en bit till strand eller roligare områden som Venice, Santa Monica och Hollywood.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok rum för ett snabbt stopp innan hemresa. Rummet motsvarade inte beskrivningen. Wifi fungerade dåligt.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett fynd
Rekommenderar verkligen det här hotellet som ett prisvärt boende i ett bra område. Mycket trevlig och hjälpsam personal. Stora och nyrenoverade rum.
Svar från Sheila 27 sep. 2014
Thank you for your comments. Hope we can continue to improve our service.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Not expensive and close to Redondo beach
Nice manager of the hotel! Simple room but clean and convinient.

10/10 Fantastiskt

Marjorie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The price
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Andre

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024

4/10 Dåligt

Israel

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me agarraron unas gotas de prescripcion medica
Bodde här 3 nätter i april 2024
Svar från Sheila 16 apr. 2024
We sincerely apologize for any inconvenience due to missing prescription medicine.Thank you for sharing your experience with us.

8/10 Bra

Yohannes

Gillade: Bekvämligheter och boendets skick och faciliteter
Little old tv too old
Bodde här 1 natt i april 2024
Svar från Sheila Roark 13 apr. 2024
Thank you for staying with us at Quality Inn Lomita.We sincerely appreciate and value your feedback foryour concerns to our attention regarding small TV.We hope to have the opportunity to welcome you back.Sincerely,.

6/10 Okej

Tiffany

Gillade inte: Renlighet
There was urine on the toilet seat when I checked in. The carpets need to be cleaned.
Bodde här 2 nätter i mars 2024
Svar från Pat Lacy. 23 mars 2024
We sincerely apologize for any discomfort it may havecaused during your stay. We assure you that we take this matter seriously & have taken steps with our team.We hope to have the opportunity to welcome you back foran improve stay.

10/10 Fantastiskt

Sum

Bodde här 1 natt i mars 2024
Svar från Sheila Roark. 13 apr. 2024
Thank you for sharing your experience. We appreciateyour excellent review. Your feedback is valuable to usand help our team to improve our quality service.Sincerely,

8/10 Bra

Jaime

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Ok
Bodde här 2 nätter i mars 2024
Svar från AGM 4 mars 2024
Dear Jaime,thank you for your 4 star review. We hope you'll visit again whenever you are in our area.

6/10 Okej

Martha

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room small bad .
Bodde här 1 natt i februari 2024
Svar från AGM 27 feb. 2024
Dear Martha,Thank you so much for being our guest and please accept my apologies for the smell in the room. I am very sorry and will talk about what happened with our staff and we will work hard to keep this from happening again. Thanks again for letting us know.

10/10 Fantastiskt

Megan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very nice, the owner even switched our single room for a double room at no extra cost! We felt happy and would definitely book again.
Svar från AGM 29 jan. 2024
Dear Megan,I am very happy to hear that we could make the change for you and that you enjoyed your stay. We look forward to your next stay with us.

8/10 Bra

xuexun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good deal with the price
Bodde här 3 nätter i januari 2024
Svar från AGM 29 jan. 2024
Dear Xuexun,Thank you for choosing to stay with Quality Inn Lomita and for the review.We hope you will visit again soon.

10/10 Fantastiskt

Damian

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från AGM 22 jan. 2024
Dear Damian,Thank you for being our guest and thank you for your 10 point review. We really appreciate your loyalty and look forward to your return.

10/10 Fantastiskt

Maria Del Rosario, Carson

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to PCH. Shower water pressure bad
Bodde här 1 natt i januari 2024
Svar från AGM 22 jan. 2024
Dear Maria,Thank you so much for your kind review. Our staff looks forward to your return.

10/10 Fantastiskt

David, Livermore

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great, very helpful and friendly, the hotel is nice and clean.
Bodde här 1 natt i januari 2024
Svar från AGM 22 jan. 2024
Dear David,Thank you for choosing Quality Inn Lomita and for your 5 star review. Please visit again soon.

6/10 Okej

Joe

Bodde här 1 natt i januari 2024
Svar från AGM 12 jan. 2024
Dear Joe,Thank you for choosing Quality Inn and for taking the time to respond to the survey. Your response is very important to us and helps us to continue to improve. We hope to see you again soon.

6/10 Okej

Peggi

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The staff was ok not overly friendly. The room was not that clean floors never washed, lots of smoking in and around room both cigarette and other, alot of homeless around, have to pay for ice, bed was ok, had a fridge and microwave, and breakfast ok, as a travel agent I would not recommend this hotel it just did not feel safe.
Bodde här 2 nätter i januari 2024
Svar från AGM 12 jan. 2024
Dear Peggi,I am extremely sorry for dropping the ball during your stay with us. I really appreciate your review. I have shared your information with my staff and it is our goal to be more attentive and to make sure all of our guest have a clean and comfortable stay. We hope you will visit again

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från AGM 12 jan. 2024
Dear Nicholas,Thank you for staying with us here at Quality Inn Lomita. We are very appreciative of your 5 star review and so happy that you enjoyed your stay. I and my staff look forward to your next stay.

2/10 Väldigt dåligt

Josh

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No smoking facility. My room reeked like ciggarettes. Like intensely bad. Breakfast was subpar, most things missing. Sausage dry and disgusting. Nothing to drink. Bums in the parking lot. Drug dealers and thugs just milling about in the hallways. Worst stay i've ever had.
Bodde här 1 natt i januari 2024
Svar från AGM 12 jan. 2024
Dear Josh,I am very sorry for the impression we left for you. Thank you for letting us know. It's through our guest comments that we can grow and improve. I will share this with all the staff and we will commit to improving by paying more attention and securing the parking lot.

8/10 Bra

Rachel

Bodde här 1 natt i december 2023
Svar från AGM 12 jan. 2024
Dear Rachel,Thank you for taking the time to respond and leave a review. We will continually look for ways to improve. Please visit us again soon.

10/10 Fantastiskt

Jeremiah

✨👍✨
Bodde här 1 natt i december 2023
Svar från AGM 27 dec. 2023
Dear Jeremiah, thank you so much for responding with a five out of five review we appreciate your staying with us here at Quality Inn Lomita and we look forward to your return

8/10 Bra

Marco

Bodde här 2 nätter i december 2023
Svar från AGM 22 jan. 2024
Dear Marco,Thank you for choosing Quality Inn Lomita and taking the time to complete the survey. We hope you'll visit again and we can make that 4 star a 5.

10/10 Fantastiskt

Jonathan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super clean and quiet
Bodde här 1 natt i december 2023
Svar från AGM 27 dec. 2023
Dear Jonathan Thank you very much for staying at quality Inn we appreciate your loyalty and thank you so much for your five star review we hope to continually provide a comfortable stay.

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från AGM 27 dec. 2023
Dear Ronald,Thank You for your 5 star review. We appreciate your loyalty to Quality Inn Lomita and look forward to your next stay.

10/10 Fantastiskt

La Vette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från AGM 12 jan. 2024
Dear La Vette,Thank you so much for the 10 point review. It gave our staff a great big smile. Please visit us again soon.

10/10 Fantastiskt

Carl

Affärsresenär
Gillade inte: Renlighet, personal och service och bekvämligheter
The male employee at the front desk yelled, smacked the glass wall with his hand, tried to force me to check out early simply for telling him the room was dirty when I checked in, and told me he would not refund my $100.00 deposit even though there is no legit reason to keep my money. He made a scene in the lobby and described me as "mixed race" when he called police. His racist comments constitute discrimination, were designed to elicit an immediate and potentially violent response from police, and made me extremely uncomfortable even though I was a quiet, respectful, non demanding paying guest. He made a statement about how he was going to get police to force me to leave even though I was not doing anything illegal and was a paying guest, which constitutes harassment and making a false police report in California. His actions and statements prove he called police to deny service when there was no actual emergency. He should be fired. When I checked in, he told me a room located in the back of the property was available and that he was going to give me that room, but then he rented me a room close to the highway. I have video and audio. He threatened to call police when I informed him that there was feces in the toilet in the bathroom when I checked in. I did nothing wrong, and filing a false, frivolous police report is a felony in the State of California. Services were not rendered as promised.
Bodde här 1 natt i december 2023
Svar från AGM 27 dec. 2023
Dear Carl,Thank You for staying with Quality Inn and for leaving a positive 5 point review. I am very sorry your experience was not as expected. Your deposit was returned the same day you checked out. We hope you will give us another chance to show you that we want all our guest to have comfortable stay.

10/10 Fantastiskt

Irene

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från AGM 27 dec. 2023
Dear Irene, Thank you so very much for your great 5 point review. We look forward to your next stay. Happy New Year

10/10 Fantastiskt

Eva

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Im satisfied with my stay that day
Bodde här 1 natt i november 2023
Svar från gm 29 nov. 2023
Dear Eva,Thank you for your wonderful 5 point review, and for being a loyal customer. We appreciate you and look forward to your next stay.

10/10 Fantastiskt

Joey

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
People were very helpful!
Bodde här 1 natt i november 2023
Svar från GM 29 nov. 2023
Dear Joey,Thank you so much for your 5 point review and I am happy to read that the employees were helpful. We look forward to your next stay.

6/10 Okej

Alan

Reste med familjen
Gillade: Bekvämligheter
Had some trouble with Hotels.com reservation with Quality Inn. I am not sure which end messed up. The employee behind the counter was very pleasant and helpful.
Bodde här 1 natt i november 2023
Svar från GM 29 nov. 2023
Dear Alan,I am very sorry for the reservation mix up and very glad the front desk employees. were helpful. We hope you visit us again soon.

8/10 Bra

rosa

Gillade: Personal och service
Bodde här 1 natt i november 2023
Svar från AGM 21 nov. 2023
Dear Rosa,Thank you so much for staying with us and for your rating.We look forward to your next stay near at Quality Inn Lomita

8/10 Bra

Gary

Reste med familjen
Gillade: Bekvämligheter
Comfortable and quiet
Bodde här 1 natt i november 2023
Svar från AGM 21 nov. 2023
Dear Gary,Thank you for choosing Quality Inn Lomita and we hope you enjoyed your stay and had a great time enjoying the city while you were here. We look forward to your next stay.

8/10 Bra

Pat

Very friendly.
Bodde här 1 natt i november 2023
Svar från AGM 21 nov. 2023
Dear Pat,We love to hear that our staff is very friendly in welcoming our guest, so thank you for sharing this and thank you for choosing to stay with us here at Quality Inn. Stay Safe and please visit again soon.

8/10 Bra

Roshelle

Bodde här 1 natt i november 2023
Svar från AGM 5 dec. 2023
Good Afternoon Roshelle,Thank you for your 4 point review. We hope that we can improve and make a full 5 points for your next stay. We look forward to your return. Happy Holidays

10/10 Fantastiskt

Juana Isela Fernández

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Estaba muy bien, limpia y açcesible a pie a restaurante y farmacia
Bodde här 1 natt i oktober 2023
Svar från AGM 3 nov. 2023
Thank You for choosing Quality Inn and for your great review. We look forward to your next stay.

2/10 Väldigt dåligt

Cindy

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från AGM 31 okt. 2023
Dear Cindy,I am truly sorry that we did not meet your expectation and our standard of quality. Please accept my sincere apology.

6/10 Okej

Josse

Bodde här 2 nätter i oktober 2023
Svar från GM 31 okt. 2023
Dear Josse,Thank you for staying with Quality Inn Lomita. I see we could have done better with your stay and I hope we can get another chance to gain your trust in the future. Thank you for responding.

2/10 Väldigt dåligt

Joaquin

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room had a terrible cigarette smell. When I asked for a different room, management could not accommodate.
Bodde här 3 nätter i oktober 2023
Svar från AGM 18 okt. 2023
Dear Joaquin,I am extremely sorry that your experience was not what we want for our guest. Please accept my sincere apologies and I hope we get the chance to show you we can do better.

4/10 Dåligt

Mark

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dirty
Bodde här 1 natt i oktober 2023
Svar från AGM 18 okt. 2023
Dear Mark,Please accept my apologies. We want our guest to always have a clean and comfortable stay. I'm sorry we didn't meet our goal. I hope we get the chance to earn your trust in the future.

8/10 Bra

Sergio

Bodde här 1 natt i oktober 2023
Svar från AGM 18 okt. 2023
Dear Sergio,Thank you for being our guest here at Quality Inn Lomitaand for your 8 star review. Please visit again soon

10/10 Fantastiskt

Vicki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good breakfast
Bodde här 1 natt i oktober 2023
Svar från AGM 18 okt. 2023
Dear Vicki,Thank you for being our guest and your great review.Please come again soon.

4/10 Dåligt

Gustavo

Bodde här 1 natt i oktober 2023
Svar från AGM 18 okt. 2023
Dear Gustavo,Thank you for taking the time to review your stay. It's through your reviews that we grow and improve.

10/10 Fantastiskt

Hannah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från AGM 18 okt. 2023
Dear Hannah,Thank you for choosing Quality Inn Lomita. We appreciate your 5 star review. We look forward to your next stay.

6/10 Okej

Cristina Leon

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The staff was very friendly. The room was dirty, doors, walls, the bathroom had a damp stain and black color
Bodde här 1 natt i september 2023
Svar från GM 31 okt. 2023
Dear Cristina,Thank you for choosing Quality Inn Lomita. I am extremely sorry that we did not live up to our standard of quality. I hope in the future we will have another chance to show you that we can do better. Please accept my sincere apology.

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Good
I was surprised that they seem to clean the room only once in 2 days.
Bodde här 4 nätter i september 2023
Svar från AGM 28 sep. 2023
Dear guest,I truly apologize about your room being cleaned every other day. It's a practice that was started during the covid shut down and hasn't been changed yet. when visiting in the future please tell us that you want housekeeping dailey and we do accommodate our guest. You are very important to us and your comments are heard and shared in order to provide the best service possible to make sure you have the best stay.