Boendets fasad - kväll/natt

Recensioner av Redondo Beach Hotel, Tapestry Collection by Hilton

3 out of 5
Redondo Beach Hotel, Tapestry Collection by Hilton
400 N Harbor Dr, Redondo Beach, CA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 603 av 1003 recensioner" "
8 - Bra i betyg. 242 av 1003 recensioner" "
6 - Okej i betyg. 91 av 1003 recensioner" "
4 - Dåligt i betyg. 48 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 1003 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anne-Marie

Bodde här 4 nätter i april 2022

10/10 Fantastiskt

Michaela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic receptionist staff and good breakfast.
Bodde här 1 natt i april 2022
Svar från The Redondo Beach Hotel Team 24 apr. 2022
Thank you for the feedback! We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

8/10 Bra

Kim

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Super fint hotell! Men servicen var inte lika bra.
Bodde här 2 nätter i februari 2020
Svar från The Redondo Beach Hotel Team 23 feb. 2020
Thank you for the great feedback! We are happy that you enjoyed your stay with us. We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

10/10 Fantastiskt

Allan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från The Redondo Beach Hotel Team 23 feb. 2020
Thank you for the feedback! We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

10/10 Fantastiskt

Sharon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från The Redondo Beach Hotel Team 31 jan. 2020
Thank you for the feedback! We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

10/10 Fantastiskt

Arne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2019
Svar från The Redondo Beach Hotel Team 25 jan. 2020
Thank you for the great feedback! We are happy that you enjoyed your stay with us. We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2019
Svar från The Redondo Beach Hotel Team 28 dec. 2019
Thank you for the feedback! We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

6/10 Okej

Fredrik

Gillade: Renlighet och personal och service
Redondo beach hotel
Mediokert gym. Frukosten mycket dålig bara massa socker samt papptallrikar/plastbestick. För mjuk säng. Övrigt bra och trevlig personal.
Bodde här 1 natt i november 2019
Svar från The Redondo Beach Hotel Team 11 nov. 2019
Thank you for the feedback! We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

8/10 Bra

Malin

Bodde här 3 nätter i oktober 2019

10/10 Fantastiskt

Christer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Positivt överraskade i Redondo Beach.
Hotellet var bra och bekvämt. Gott om restauranger i närheten. Supermarket inom gångavstånd. Området lämpar sig för promenader och cykling. Dessa finns att hyra på hotellet och rakt över gatan. Efter kusten finns cykelbana som sträcker sig 22 miles. Måndag till torsdag bjöds på vin,öl och snacks. Frukosten var bättre än på många håll i USA. Personalen var väldigt trevliga och hjälpsamma. Vi kan rekommendera hotellet. Vi blev erbjudna rum med balkong men denna visade sig vara en knapp meter djup, så vi valde ett annat rum på tredje våningen. En nackdel är att det nära hotellet finns en stor anläggning med skorstenar (elproduktion ?). Detta förfulade närmiljön men störde inte i övrigt. Om man inte har väldigt höga krav och förväntningar, så är det här ett bra alternativ.
Bodde här 2 nätter i september 2019
Svar från The Redondo Beach Hotel Team 28 sep. 2019
Thank you for the great feedback! We are happy that you enjoyed your stay with us. We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

10/10 Fantastiskt

kathryn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Zhenhui

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good
Bodde här 2 nätter i april 2024

6/10 Okej

joanne

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Were not able to check in until after checkin time! Room had food on the floor under a desk on arrival to room. Check in person “Jack”I believe hie name was, seemed overwhelmed. He Offered us a $36 food and beverage credit which was not put on our account. So now have to wait to see if its credited after check out!
Bodde här 1 natt i april 2024
Svar från Drew Horton, Hotel Manager 23 apr. 2024
We're sorry that your experience was less than perfect. We had a very busy day during your checkin with multiple weddings which did slow down our turnover considerably. You will see the credit back to your account as soon as it clears your bank.

10/10 Fantastiskt

Lisiane

Gillade: Bekvämligheter och boendets skick och faciliteter
Great place
Bodde här 1 natt i april 2024
Svar från Drew Horton, Hotel Manager 20 apr. 2024
Thank you for your review, we hope to see you again!

10/10 Fantastiskt

xinqiao

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Drew Horton, Hotel Manager 20 apr. 2024
Thank you for your review, we hope to see you again!

6/10 Okej

Frank

Bodde här 1 natt i februari 2024
Svar från Drew Horton, Hotel Manager 20 apr. 2024
Thank you for your review, we hope to see you again!

10/10 Fantastiskt

Anyssa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Drew Horton, Hotel Manager 20 apr. 2024
Thank you for your review, we hope to see you again!

4/10 Dåligt

Debra, Scotts Valley

Affärsresenär, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
We were initially overcharged the stated price by $300 (we got it corrected). The card room door opener and the electronic door opener kept invalidating each other. Had to get this corrected 4 times before they both worked. Water was marked as free to Hilton Honors members. At checkout, we were told we had to be charged because we weren't a high enough level of Hilton Honors. Regular Hilton Honors had always been enough in the past at other Hilton owned hotels. Staff didn't know in what room the conference was being held. Evening staff were more helpful. Hotel food options limited. Some rooms noisy.
Bodde här 4 nätter i april 2024
Svar från Drew Horton, Hotel Manager 12 apr. 2024
Hello, unfortunately third party bookings are not eligible for benefits through Hilton Honors, only direct bookings.

10/10 Fantastiskt

Madolyn

Everything
Bodde här 3 nätter i april 2024
Svar från Drew Horton, Hotel Manager 12 apr. 2024
Thank you for your review, we hope to see you again!

8/10 Bra

Alan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was great for visiting beaches and other attractions
Bodde här 2 nätter i april 2024
Svar från Drew Horton, Hotel Manager 9 apr. 2024
Thank you for your review, we hope to see you again!

10/10 Fantastiskt

Leslie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay.
Bodde här 3 nätter i mars 2024
Svar från Drew Horton, Hotel Manager 5 apr. 2024
Thank you for your review, we hope to see you again!

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice property. The remodel looks great. The staff was super friendly. Overall a wonderful stay.
Bodde här 3 nätter i mars 2024
Svar från Drew Horton, Hotel Manager 2 apr. 2024
Thank you for your review, we hope to see you again!

10/10 Fantastiskt

Frederic, Westport

Bodde här 1 natt i mars 2024
Svar från Drew Horton, Hotel Manager 23 apr. 2024
Thank you for your review, we hope to see you again!

6/10 Okej

Hossein

Gillade inte: Renlighet
Room carpets and bath probably need some deep clean.
Bodde här 4 nätter i mars 2024
Svar från Drew Horton, Hotel Manager 2 apr. 2024
Thank you for your review, we will forward your comments to our housekeeping team.

8/10 Bra

Chen

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
More items on the restaurant menu.
Bodde här 3 nätter i mars 2024
Svar från Drew Horton, Hotel Manager 2 apr. 2024
Thank you for your review, we hope to see you again!

6/10 Okej

Nicholas

Gillade: Renlighet
Gillade inte: Personal och service
The staff did not help with the bags and I wasn’t allowed to get my discount for the group rate so that’s why I wasn’t happy with this hotel
Bodde här 4 nätter i mars 2024
Svar från Drew Horton, Hotel Manager 26 mars 2024
Hello, we are unable to modify 3rd party rates. To book a group rate you must book directly with the hotel.

10/10 Fantastiskt

Amber

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent. Loved the hot spa and heated pool. Having Starbucks right there was great too!
Bodde här 4 nätter i mars 2024
Svar från Drew Horton, Hotel Manager 24 mars 2024
Thank you for your review, we hope to see you again!

8/10 Bra

George

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Comfortable bed, quiet, good location
Bodde här 3 nätter i mars 2024
Svar från Drew Horton, Hotel Manager 23 mars 2024
Thank you for your review, we hope to see you again!

2/10 Väldigt dåligt

Lisiane

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
WE BOOKED A KING SIZE ROOM WE PAID FOR A KING SIZE ROOM . UPON ARRIVAL WE WERE TOLD THERE WERE NOTHING BUT TWO QUEEN BEDS; RECEPTIONIST WAS NOT EVEN APOLOGETIC NOR SEEMED TO CARE. WE ARE HERE OFTEN; SERVICE IS SIMPLY NON EXISTANT HERE!!! LAST TIME THE SMART TV WAS NOT WORKING. LATELY WHEN ITS NOT ONE THING IS ANOTHER AS AN ISSUE AT THIS PROPERTY. DONT BE FULLED BY RATINGS.! BED ARE OLD AND SQUICKEY! NO SERVICE AT ALL TO ME THATS THE WORSE PART.
Bodde här 1 natt i februari 2024
Svar från Drew Horton, Hotel Manager 13 mars 2024
Thank you for your review. We're sorry that things were less than perfect and hope to make it up in the future.

6/10 Okej

Lisa

Gillade inte: Bekvämligheter
The pictures on line made this property look spectacular and it stated there was a marina view. I was so excited to get to the hotel, sit by the pool and have a drink while I looked at the view. But upon arrival, I was sorely disappointed. There's only a view of a building that says marina. Also, I could hear the guest above me every time they walked around the room. For the amount I paid I truly feel like I got ripped off.
Bodde här 1 natt i februari 2024
Svar från Drew Horton, Hotel Manager 13 mars 2024
Thank you for your review. We're sorry that things were less than perfect and hope to make it up in the future.

10/10 Fantastiskt

Gerri, Corona

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved how clean everything was! Our room was very comfortable, the bed was so nice.
Bodde här 1 natt i februari 2024
Svar från Drew Horton, Hotel Manager 13 mars 2024
Thank you for your review, we hope to see you again!

6/10 Okej

judy

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The front desk person, a black young woman was not friendly. She sternly mentioned that check in is at 3PM We were checking in at 2 45PM. I will not stay in a place where front desk person is unfriendly,
Bodde här 7 nätter i februari 2024
Svar från Drew Horton, Hotel Manager 13 mars 2024
Thank you for your review. We're sorry that things were less than perfect and hope to make it up in the future.

6/10 Okej

Gostosas

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från Drew Horton, Hotel Manager 13 mars 2024
Thank you for your review, we hope to see you again!

10/10 Fantastiskt

Tamara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Drew Horton, Hotel Manager 13 mars 2024
Thank you for your review, we hope to see you again!

6/10 Okej

Stephanie

Gillade inte: Personal och service
Average hotel. Receptionist and staff were not very welcoming
Bodde här 2 nätter i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for sharing your feedback. We're disheartened to hear that your experience with our receptionist and staff did not meet the warm and welcoming standards we strive to uphold. We take your comments seriously and will address this directly with our team. Your comfort and satisfaction are paramount to us, and we hope to have the opportunity to demonstrate our commitment to excellence in your future visits.

10/10 Fantastiskt

Martha

Reste med familjen
Great hotel. Staff was super friendly and helpful. Place was really clean and beds we comfortable.
Bodde här 1 natt i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for your wonderful feedback! We are delighted to hear that you found our hotel great and our staff super friendly and helpful. It's fantastic to know that the cleanliness of our place met your expectations and that you enjoyed the comfort of our beds. Our team is committed to providing a welcoming and comfortable experience for every guest. We look forward to having you with us again soon for another enjoyable stay!

10/10 Fantastiskt

Gloria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was of the understanding that breakfast was provided free, like the former Best Western.
Bodde här 1 natt i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for sharing your feedback with us. We apologize for any misunderstanding regarding our breakfast offerings. We strive to provide clear and accurate information to all our guests and regret any inconvenience this may have caused. Please know that we value your input and will use it to improve our communication about amenities and services. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

8/10 Bra

Leticia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for your generous 4 out of 5 score! We're glad that your stay with us was largely enjoyable and met most of your expectations. We would love to hear more about how we can make your next visit a perfect 5 out of 5. Your feedback is crucial in guiding our continuous improvement efforts. We look forward to welcoming you back and providing an even better experience on your next stay!

10/10 Fantastiskt

nancy

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
We are overjoyed to hear that your experience with us was nothing short of exceptional. It's our utmost priority to ensure every guest feels valued and enjoys a comfortable and memorable stay. We look forward to continuing to exceed your expectations and can't wait to welcome you back for another stellar experience!

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for taking the time to rate your experience with us. We appreciate your honest feedback and acknowledge that a score of 6 out of 10 indicates that there are areas where we can improve. We're committed to providing an exceptional stay for all our guests and would value any additional input you might have regarding what we could do better. Your insights are crucial for our continuous improvement, and we hope to have the opportunity to provide you with a more satisfying experience in the future.

10/10 Fantastiskt

Letetia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel, the staff was great, and great dining options within walking distance.
Bodde här 1 natt i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for your wonderful review! We're thrilled to hear that you found our hotel beautiful and our staff great. It's also fantastic to know that you enjoyed the dining options within walking distance. We strive to provide a welcoming and convenient experience for our guests, and we're glad we could meet your expectations. We look forward to having the pleasure of welcoming you back soon for another great stay!

10/10 Fantastiskt

jorge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for the perfect score! We're thrilled to have met your expectations and appreciate your recognition of our efforts. Looking forward to welcoming you back soon!

10/10 Fantastiskt

Enrique

Bodde här 1 natt i december 2023
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for awarding us a perfect score! Our team is dedicated to ensuring every guest feels valued and enjoys a high standard of service and comfort. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to all of us.

6/10 Okej

Roman

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Location is very good. Hottub did not work, pool was not heated very well, carpets in hotel smell. No continental breakfast, the store in the hotel doesn't accept cash ( cards only) The safe in the room had no power.
Bodde här 2 nätter i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for your feedback. We apologize for the inconvenience with the hot tub, pool, room odor, and other concerns. We're addressing these issues urgently and hope to provide a much-improved experience on your next visit. Your satisfaction is our top priority.

8/10 Bra

Ben

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for your feedback! We're happy you enjoyed your stay and would appreciate any suggestions for improvement. Looking forward to your next visit!

10/10 Fantastiskt

Ruth, Dearborn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Super walkable. Comfortable bed. Would stay again.
Bodde här 2 nätter i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you for your positive review! We're delighted to hear that you enjoyed our excellent, walkable location and found the bed comfortable. It's great to know you'd choose to stay with us again. We look forward to welcoming you back in the future for another pleasant experience!

8/10 Bra

Kim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Marc Ebuen | Assistant General Manager 11 jan. 2024
Thank you for your 4 out of 5 rating! We appreciate your feedback and are here to assist you anytime you need us. Your satisfaction is important to us, and we hope to continue providing you with a great experience.

10/10 Fantastiskt

Dollie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property with great customer service.
Bodde här 1 natt i januari 2024
Svar från Marc Ebuen | Assistant General Manager 11 jan. 2024
Thank you for your kind words! We're delighted to hear that you had an excellent experience at our property and that our customer service met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please don't hesitate to share them with us. Thank you for choosing us for your stay!

10/10 Fantastiskt

Brad

Bodde här 3 nätter i januari 2024
Svar från Marc Ebuen | Assistant General Manager 29 jan. 2024
Thank you so much for the perfect score! We're thrilled to hear that you had an exceptional experience at our hotel. Our team works hard to ensure every guest feels welcome and well-cared for, and it's rewarding to know we've succeeded with your stay. We look forward to welcoming you back soon for another memorable visit.

8/10 Bra

Heinui

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Marc Ebuen | Assistant General Manager 11 jan. 2024
Thank you for your 4 out of 5 rating! We appreciate your feedback and are here to assist you anytime you need us. Your satisfaction is important to us, and we hope to continue providing you with a great experience.