Restaurang

Recensioner av Residence Inn by Marriott Los Angeles Redondo Beach

3 out of 5
Residence Inn by Marriott Los Angeles Redondo Beach
2420 Marine Ave, Redondo Beach, CA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 468 av 1000 recensioner" "
8 - Bra i betyg. 244 av 1000 recensioner" "
6 - Okej i betyg. 129 av 1000 recensioner" "
4 - Dåligt i betyg. 75 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 84 av 1000 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

erik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt fint rum med kok möjligheter. Skön stor säng
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Iram

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleanliness and service were really good. Breakfast was fresh and full of options. Kids loved the pool area with hot tub. Overall I really enjoyed my stay there. We stayed for a week and will definitely recommend this hotel to stay in.
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Nico

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was super helpful and friendly!
Bodde här 5 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Nico, Thank you for acknowledging our outstanding service at Residence Inn Los Angeles Redondo Beach. We are committed to providing an exceptional experience for every guest, and we are thrilled we exceeded your expectations. We hope to see you again soon.Kindly,Galen M.,General Manager

10/10 Fantastiskt

Joshua

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was super friendly and welcoming. Room was big and comfortable.
Bodde här 2 nätter i april 2024

8/10 Bra

Sravan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från General Manager 23 apr. 2024
Dear Sravan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you liked your stay. It was our pleasure hosting you at Residence Inn Los Angeles Redondo Beach; we hope to see you again soon.Kindly,Galen M.General Manager

8/10 Bra

Grace, Prince Albert

Gillade: Renlighet och personal och service
Hotel was nice.
Bodde här 3 nätter i april 2024
Svar från General Manager 18 apr. 2024
Dear Grace, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager

10/10 Fantastiskt

Katiria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Eric R. 18 apr. 2024
Dear Katiria, Thank you for sharing your experience at the Residence Inn by Marriott Redondo Beach. We are glad you enjoyed your stay and look forward to being of service in the future if your travels may permit.

8/10 Bra

Libia

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Estuve 11 dias y el desayuno no fue variado, sustancioso pero lo mismo. Y no importó que la limpieza en la habitación fuera cada segundo día, lo que no me gustó es que solo hacen la cama y cambian toallas. No limpian la habitación, no lava el baño, no aspiran. Eso fue decepcionante.
Bodde här 10 nätter i april 2024
Svar från General Manager 15 apr. 2024
Dear Libia, Thank you for taking the time to tell us about your stay with us at Residence Inn Los Angeles Redondo Beach. We regret your dissatisfying breakfast experience. Your comments will be discussed with our food and beverage team to see where enhancements can be made in our offerings. Furthermore, we are sorry for the unsatisfactory housekeeping service you received during your time with us. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We are grateful for your feedback as ot helps us improve, and we hope you will give us another chance to make a better impression. Kindly, Galen M.,General Manager

10/10 Fantastiskt

Reyna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is very close to the beach without the party crowds, the staff was great and the property is well taken care of.
Bodde här 1 natt i april 2024
Svar från Eric R. 15 apr. 2024
Dear valued guest, Thank you for taking the time to share feedback of your most recent stay. We are glad that you were able to enjoy your stay at the Residence Inn Los Angeles Redondo Beach. We look forward to welcoming you back when you travels may permit.

2/10 Väldigt dåligt

Michelle

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I left a pair of brand new baby shoes in the room, and the staff stole the shoes and said there were nothing in the room when I went back to grab them
Bodde här 2 nätter i april 2024
Svar från General Manager 30 apr. 2024
Dear Michelle, Thank you for being our guest and for your constructive comments. We truly regret to hear about baby shoes that were misplaced during your travels. If lost items are found in the hotel, our staff is dependable and well-trained in the proper procedures to follow. We continuously strive to maintain a secure environment for all guests and their belongings, with protocols in place for managing and safeguarding property within our premises. We value your feedback as it plays an essential role in our ongoing efforts to enhance our guest experience. Thank you again for staying with us, and we hope you will revisit the next time you are in our area.Kindly, Galen M. General Manager

8/10 Bra

Miguel Angel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i mars 2024
Svar från General Manager 13 apr. 2024
Dear Mr. Angel, Thank you for the generous rating of Residence Inn Los Angeles Redondo Beach. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to our city.Kindly, Galen M.,General Manager

10/10 Fantastiskt

Cristal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 5 nätter i mars 2024
Svar från Eric R. 15 apr. 2024
Dear valued guest, Thank you for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your stay, we will ensure to share your feedback with our team.

8/10 Bra

Suzanne

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel. It’s really nice to have a full kitchen and sitting room. Feels much more like an apartment then a hotel room.
Bodde här 3 nätter i mars 2024
Svar från General Manager 11 apr. 2024
Dear Suzanne, Thank you for choosing Residence Inn Los Angeles Redondo Beach and for your kind feedback. We are pleased to know that you loved our beautiful property as well as our comfortable accommodations with a well-equipped kitchenette. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Kindly, Galen M. General Manager

10/10 Fantastiskt

Noemie

Bodde här 7 nätter i april 2024
Svar från General Manager 30 apr. 2024
Dear Noemie, We are pleased to receive your generous rating for Residence Inn Los Angeles Redondo Beach. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Kindly, Galen M. General Manager

10/10 Fantastiskt

Samantha Austin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every person at the front desk was nice and very helpful. Very easy check in and out, breakfast was definitely on the better end and staff was very thorough in keeping people safe and making sure we were comfortable. Rooms are massive for a hotel with a full kitchen. Would definitely return.
Bodde här 3 nätter i april 2024
Svar från Eric R. 10 apr. 2024
Dear Samantha, Thank you for taking the time to share feedback of your most recent stay. We are so glad to hear that our amazing staff was able to ensure that you were able to absolutely enjoy your stay with us. I will ensure to share your feedback with our staff as we always look to provide true hospitality to our most valued guest such as yourself.

8/10 Bra

Matthew

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and service.
Bodde här 6 nätter i mars 2024
Svar från Eric R. 8 apr. 2024
Dear Matthew, Thank you for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your stay and will ensure to share to our staff of your experience with our amazing staff.

10/10 Fantastiskt

Virenderjit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is 10 mins drive from very nice beach. Gas and food places are also close by.
Bodde här 2 nätter i april 2024
Svar från Eric R. 8 apr. 2024
Dear Virenderjit, Thank you for taking the time to share feedback of your most recent stay. We are glad that you were able to enjoy your stay and also our local area stores and shops. We look forward to welcoming you back again when your travels may bring you back to the hotel.

6/10 Okej

Cody

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was great except when the fire alarm went off.
Bodde här 2 nätter i april 2024
Svar från Eric R. 8 apr. 2024
Dear Cody, Thank you very much for taking the time to share feedback of your most recent stay. We apologize about any inconveniences due to fire alarm going off. Although we know that it may be an inconvenience we take safety and well being of our guest very seriously, although alarms were set off due to smoke our system is developed to protect each and every guest. If we may be of any assistance now or in the future please let me know.

10/10 Fantastiskt

Ying

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed very nice breakfast and location
Bodde här 1 natt i april 2024
Svar från General Manager 8 apr. 2024
Dear Ying, Thank you for choosing Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. We are pleased to know that we exceeded all of your expectations and that you loved our convenient location. We are also glad that you enjoyed our delicious breakfast provided at our in-house restaurant. We appreciate your business, and we look forward to welcoming you back soon.Kindly, Galen M. General Manager

8/10 Bra

Carla, Winnipeg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was great and convenient. Staff were friendly & accommodating!
Bodde här 2 nätter i mars 2024
Svar från Eric R. 4 apr. 2024
Dear Carla, Thank you for taking the time to share feedback of your most recent stay. We are glad that everyone on staff was able to be friendly and accommodating as we strive for that to be our overall goal. We hope to see you soon when your travels may permit your return to the area.

10/10 Fantastiskt

Keyana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean property
Bodde här 4 nätter i mars 2024
Svar från Eric R. 2 apr. 2024
Dear Keyana, Thank you so much for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your most recent stay at the Residence Inn by Marriott Los Angeles Redondo Beach. We look forward to welcoming you back to the area when your travels may permit.

2/10 Väldigt dåligt

Ebony

Bodde här 1 natt i mars 2024
Svar från General Manager 21 apr. 2024
Dear Ebony, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Kindly,Galen M.General Manager

10/10 Fantastiskt

FEDERICO

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Omar

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff. Large rooms. Convenient location next to freeway. Wonderful breakfast. Pool is a bit too cold though. Parking is expensive for no reason.
Bodde här 7 nätter i mars 2024
Svar från Eric R. 2 apr. 2024
Dear Omar, Thank you for taking the time to share feedback of your most recent stay. I will ensure to share your feedback with our staff and celebrate all of our amazing teams effort during your stay. We look forward to welcoming you back when your travels may bring you back to the area.

8/10 Bra

Vonda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från General Manager 31 mars 2024
Dear Vonda, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager

10/10 Fantastiskt

Jesus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från General Manager 28 mars 2024
Dear Jesus, We are thrilled you had an excellent stay at Residence Inn Los Angeles Redondo Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kindly, Galen M. General Manager

2/10 Väldigt dåligt

Lilly

Gillade: Boendets skick och faciliteter
Super loud all night, bedding was dirty
Bodde här 1 natt i mars 2024
Svar från General Manager 26 mars 2024
Dear Lilly, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you had with our housekeeping service in your room. We will share your comments with the appropriate individuals to ensure this is not repeated. We also apologize for the noise concerns you had during your recent visit. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. Please know our front desk is staffed around the clock to make you as comfortable as possible. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Kindly, Galen M. General Manager

2/10 Väldigt dåligt

Quyen, Escondido

Bodde här 2 nätter i mars 2024
Svar från General Manager 22 mars 2024
Dear Quyen, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Kindly, Galen M. General Manager

8/10 Bra

Mirza

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från General Manager 17 mars 2024
Dear Mirza, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Residence Inn Los Angeles Redondo Beach. We look forward to welcoming you back on your next visit.Kindly, Galen M. General Manager

10/10 Fantastiskt

Nancy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our second stay here and we were as happy as the first time. Clean, spacious rooms and a friendly, helpful staff. Great breakfast, too. There is a $20 per night parking fee but there are plenty of spots.
Bodde här 1 natt i mars 2024
Svar från Eric R. 18 mars 2024
Dear Nancy, Thank you for taking the time to share feedback of your most recent stay. We are so glad you had an amazing stay previously and most recently. We look to being of further assistance when your travels may bring you back to the area.

10/10 Fantastiskt

Monica

Bodde här 1 natt i mars 2024
Svar från General Manager 1 apr. 2024
Dear Monica, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager

10/10 Fantastiskt

Hiroshi, Ichikawa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I stayed at this hotel for three nights and had a comfortable stay. The hotel was easy to navigate, the room was clean, and I requested a room on the opposite side of the freeway, so it was quiet. The breakfast included in the rate was good, and I was satisfied. The hotel staff were kind, friendly, and willing to help with anything. I also appreciated having access to the onsite gym.
Bodde här 3 nätter i mars 2024
Svar från Eric R. 11 mars 2024
Dear Hiroshi, Thank you for taking the time to share feedback of your most recent stay. We are so glad to hear that you enjoyed your stay and had a clean and problem free stay. I will ensure to share feedback of your stay with our team and are delighted to welcome you back soon.

10/10 Fantastiskt

Niketa

Bodde här 5 nätter i mars 2024
Svar från Eric R. 2 apr. 2024
Dear Niketa, Thank you for providing a score of your most recent stay, we are glad that you were able to enjoy your stay with us. We look forward to welcoming you back when your travels may bring you back to the area.

10/10 Fantastiskt

TIMOCI

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome stay
Bodde här 3 nätter i mars 2024
Svar från General Manager 5 mars 2024
Dear Timoci, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Residence Inn Los Angeles Redondo Beach. We look forward to welcoming you back on your next visit.Kindly, Galen M. General Manager

8/10 Bra

Danna J

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024

6/10 Okej

nabeel

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Overall good property. Hot tub was not working. Both TV in our suite were not working ( one didnt turn on, other the antenna connection was loose). Breakfast was good. Staff was friendly.
Bodde här 1 natt i februari 2024
Svar från General Manager 25 feb. 2024
Dear Nabeel, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comment will be addressed with our maintenance team to enhance the overall guest experience. On a positive note, we are glad to know that you enjoyed our courteous service and delicious breakfast offerings. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Kindly, Galen M. General Manager

10/10 Fantastiskt

Hitoshi

Bodde här 2 nätter i februari 2024
Svar från General Manager 12 apr. 2024
Dear Hitoshi, Thank you for your fantastic rating! We are pleased you chose Residence Inn Los Angeles Redondo Beach for your time in the city and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon.Kindly, Galen M. General Manager

10/10 Fantastiskt

Zhenyi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Eric R. 11 mars 2024
Dear Valued Guest, Thank you for taking the time to share feedback of your most recent stay. We look forward to being of further assistance when your travels bring you back to the area.

8/10 Bra

Gavin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Rooms were freshly renovated. Very clean and well maintained. Staff was friendly and courteous but the pool was not heated which was disappointing. Also we had noisy neighbours throughout the night which was not resolved. They did give us a new room without issue in the morning. I would stay there again.
Bodde här 3 nätter i februari 2024
Svar från General Manager 21 feb. 2024
Dear Gavin, Thank you for staying at Residence Inn Los Angeles Redondo Beach and for your excellent rating. We are pleased you enjoyed our modern accommodations and the courteous service provided by our associates. However, we genuinely regret the noise issues you encountered and the delay in resolving this to your satisfaction. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Kindly, Galen M. General Manager

10/10 Fantastiskt

JOSE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect especially the Free Breakfast
Bodde här 2 nätter i juli 2023
Svar från General Manager 16 feb. 2024
Dear Jose, We are delighted your stay at Residence Inn Los Angeles Redondo Beach was perfect in every way and that our complimentary delicious breakfast made it more enjoyable. Thank you for the fantastic feedback, and we look forward to welcoming you again soon. Kindly, Galen M. General Manager

10/10 Fantastiskt

FraniciaQ Matthews

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great can’t wait to come back
Bodde här 4 nätter i februari 2024
Svar från General Manager 8 feb. 2024
Dear Ms. Matthews, Thank you for the review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Los Angeles Redondo Beach; we hope to see you again soon. Kindly, Galen M. General Manager

10/10 Fantastiskt

YUKAKO

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i januari 2024
Svar från General Manager 1 feb. 2024
Dear Yukako, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Residence Inn Los Angeles Redondo Beach. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Kindly, Galen M. General Manager

8/10 Bra

Jaedeok

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jacqueline

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our stay was amazing and very comfortable! Definitely would stay here again and recommend others to do so too! Easy route to the airport and close to multiple dining , activities, etc..
Bodde här 3 nätter i januari 2024
Svar från General Manager 28 jan. 2024
Dear Jacqueline, We are thrilled we exceeded your expectations for a fantastic stay and that our convenient location added enjoyment to your visit. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Residence Inn Los Angeles Redondo Beach.Kindly, Galen M. General Manager

10/10 Fantastiskt

Amanda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and Comfortable
The hotel is great! It's conveniently located, the room was clean and comfortable. We love that the room had a small kitchen and larger living room space. It's also nice that they offer free breakfast in the mornings, with plenty of food options! We would definitely stay here again in the future.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

jose, elk grove

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe area, very clean, spacious area. The kitchen equipped with complete utensils is also nice.
Bodde här 1 natt i januari 2024
Svar från General Manager 26 jan. 2024
Dear Jose, We are delighted you enjoyed our location, spotless property, and well-equipped accommodations. Thank you for choosing Residence Inn Los Angeles Redondo Beach and for your lovely feedback. We look forward to welcoming you again soon.Kindly, Galen M. General Manager

2/10 Väldigt dåligt

GERARDO

Gillade inte: Personal och service
Mal servicio en tema de los cargos a la tarjeta, me volvieron a cargar las noches del viaje y no reembolsaron el depósito.
Bodde här 6 nätter i december 2023
Svar från General Manager 26 jan. 2024
Dear Gerardo, Thank you for sharing your feedback. We always aim for our guests to leave with a favorable impression of our hotel; therefore, we hope you accept our apologies for the inconvenience you encountered with the charges on your card. We completely understand the frustration you must have felt and appreciate your patience. We hope to have another chance to regain your trust.Kindly, Galen M. General Manager

10/10 Fantastiskt

Valerie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean nice place
Very convienent hotel to centinela valley center. Very clean with kitchen.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Michelle

Gillade inte: Personal och service
Bodde här 1 natt i januari 2024
Svar från General Manager 24 jan. 2024
Dear Michelle, We appreciate your feedback. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and hope you will consider giving us another opportunity to welcome you for the exceptional stay you deserve.Kindly, Galen M. General Manager

6/10 Okej

Chad

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Property was well maintained and staff were friendly and helpful. Rooms could use some TLC. The fridge was is very poor shape with dents all over the outside and the temperature control did not work. it froze all the food we put in it.
Bodde här 3 nätter i januari 2024
Svar från General Manager 22 jan. 2024
Dear Chad, Thank you for being our guest and sharing your honest feedback. We are pleased to learn that you enjoyed our impeccable property and experienced the warm hospitality of our associates. However, we regret to hear about your disappointment with the condition of our in-room amenities and appreciate you bringing this to our attention. We will work with our maintenance team to ensure the issue is taken care of for an enhanced guest experience going forward. Your satisfaction is important to us, and we hope to demonstrate our commitment to outstanding experiences on your next visit.Kindly, Galen M. General Manager