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Recensioner av SureStay Hotel by Best Western Santa Monica

2.5 out of 5
SureStay Hotel by Best Western Santa Monica
3102 Pico Blvd, Santa Monica, CA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 575 av 1003 recensioner" "
8 - Bra i betyg. 290 av 1003 recensioner" "
6 - Okej i betyg. 78 av 1003 recensioner" "
4 - Dåligt i betyg. 30 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 1003 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt och utmärkt!
Jag tillbringade 2 dagar i LA, med ett kort möte som orsak till resan. Min fritid ville jag tillbringa i platser som jag kände till som vackra, och restauranger som har lagat god mat. Hotellet har en väldigt bra standard till ett rimligt pris, och låg bra till för mina utflykter samt kort avstånd till LAX, den internationella flygplatsen. Fri parkering och fri frukost lockade, och hotellet visade sig vara utmärkt på alla sätt.
Bodde här 2 nätter i november 2023
Svar från Ron 6 dec. 2023
Kära Per,Tack för att du svarade på enkäten om din senaste vistelse. Vi är glada att du trivdes med oss och vi uppskattar de positiva kommentarerna.Tack igen och vi hoppas att vi ses igen.Vänliga hälsningar,SureStay Hotel av Best Western Santa Monica

8/10 Bra

Therese

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bra läge för stranden, Venice beach och Santa Monica pier. Amerikansk standard på motellfrukost, kolhydrater och socker. Boendet består av flera byggnader, finns eventuellt ingen hiss. Bra möjligheter att tvätta och torktumla. Ganska hög ljudbild från närliggande väg, om man är känslig kommer det störa. Sköna sängar och handdukar. Vårt rum var välstädat och luktade rent. Trevlig personal. Relativt dyrt boende för att vara Best westerns lågprisalternativ/motellkedja.
Bodde här 1 natt i mars 2023
Svar från Ron 11 apr. 2023
Kära Therese,Tack för att du svarade på enkäten om din senaste vistelse. Vi är glada att du gillade din vistelse och vi uppskattar den positiva bedömningen. Tack igen, och vi hoppas att vi ses igen inom en snar framtid.Vänliga hälsningar,SureStay Hotel av Best Western Santa Monica

8/10 Bra

Isabelle

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fräscht hotell med trevlig personal. Bra område nära stranden och bra restauranger i närheten. Frukosten var inte bra. Dåligt utbud och väldigt onyttigt. Allt var inplastat vilket känns fruktansvärt mot miljön.
Bodde här 5 nätter i juli 2022
Svar från Ron 26 juli 2022
Kära Svea, Tack för att du svarade på enkäten om din senaste vistelse. Vi är glada att du trivdes med oss ​​och vi uppskattar de positiva kommentarerna. För att öppna igen efter COVID, krävde Los Angeles Department of Public Health att alla föremål skulle slås in individuellt för att förhindra spridning av viruset och kontaminering genom beröring. Därför inslagning av livsmedel och redskap i plast. Tack igen och vi hoppas att vi ses snart igen. Vänliga hälsningar, SureStay Hotel av Best Western Santa Monica

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell
Hotell med bra läge och hjälpsam personal, rekomenderar detta boende.
Bodde här 6 nätter i juni 2022
Svar från Ron 6 juli 2022
Kära anonym, Tack för att du svarade på recensionen om din senaste vistelse. Vi är glada att du gillade din vistelse och vi uppskattar den vänliga kommentaren om vår personal. Vänligen stanna hos oss igen när dina resor tar dig tillbaka till Santa Monica. Vänliga hälsningar, SureStay Hote av Best Western Santa Monica

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful hotel in Santa Monica.
This is a great hotel. It’s so nice and rooms feel very fresh. We had room in the courtyard area which I really recommend. It’s worth every penny. The hotel serves a good breakfast with several choices. The parking was also good with a lot of parking places. The hotel is located in a good and safe area. Several nights we walked to different restaurants in the neighborhood. The location is also good for going to different tourist attractions. I highly recommend this hotel to anyone looking for a hotel in the LA area.
Bodde här 4 nätter i juni 2022
Svar från Ron 6 juli 2022
Dear Anonymous, Thank you so much for the highly detailed positive review of our hotel during your recent stay. We are delighted you enjoyed our hotel's rooms, location, and amenities. We deeply appreciate your comments and hope you will stay with us again soon. Best regards, SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Anna Karin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 11 nätter i december 2021
Svar från Ron 11 jan. 2022
Dear Anna Karin, Thank you for your response to your recent stay at our hotel. We appreciate the positive rating and hope you will stay with us again in the near future. Best regards, SureStay by Best Western Santa Monica

6/10 Okej

Nathaniel

Gillade inte: Personal och service
Staff at check in condescending and rude
Bodde här 1 natt i april 2024
Svar från Ron 3 maj 2024
Dear Guest,We apologize if you were not treated in a warm and welcoming manner. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 Bra

Alejandro

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hay un supermercado a una calle. El desayuno es muy ligero.
Bodde här 4 nätter i april 2024
Svar från Ron 2 maj 2024
Hola Alejandro,Gracias por tomarse el tiempo de responder la encuesta sobre su reciente estadía. Nos complace que haya disfrutado de su estadía y agradecemos sus comentarios. Esperamos verte de nuevo.Atentamente,SureStay Hotel by Best Western Santa Mónica

4/10 Dåligt

Yanna, Princeton

Reste i grupp
My room was next to a back door that the personnel started using very early morning - closing the door produced significant noise waking me up. The room should not be used for guests. Further the location was inconvenient for me. We had to use taxi to gets to the bay where the restaurants are located. Breakfast was decent and appreciated.
Bodde här 1 natt i april 2024
Svar från Ron 30 apr. 2024
Dear Yanna,Thank you for your response to the survey on your recent stay. We apologize for the excessive noise due to your room location. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Dean G

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First an formost, the staff really gives a damn about you and your stay. There where three times I was assisted, small things, yet alll making you feel as if they are delighted that you are there. Second, the bed... I swear this is one of the softest and welcoming bed... slept so well. The property is clean. I suggest if you are there more than one day get a room in the courtyard. The kitcheneet was way more equipped than I expected and when I return (I will return) I expect to use it as there is a Trader Joes across the street. I also see the use of the courtyard that I did not expect. It was taken advantage of by a few other travellers and its almost a stay cation spot with options. This place is a goldmine, perfect for what I needed and even more perfect for what I am planning in the future!!
Bodde här 2 nätter i april 2024
Svar från Ron 30 apr. 2024
Dear Dean G,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the wonderful comments. Thanks again and we look forward to your next visit.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Sheyla

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was wonderful!!!
Bodde här 2 nätter i april 2024
Svar från Ron 30 apr. 2024
Dear Sheyla,Thank you for your lovely comment! We are so pleased you enjoyed your stay and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

PHILIPPE, Mexico

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel viejo, pero bien renovado. Tiene lo necesario. El personal es atento y muy amable. No hay mucho que ver cerca, pero en coche hay posibilidad de llegar a varios lugares rápido.
Bodde här 2 nätter i april 2024
Svar från Ron 27 apr. 2024
Hola Phillipe,Gracias por su respuesta a la encuesta sobre su reciente estancia. Agradecemos los amables comentarios y esperamos volver a verle.Atentamente,SureStay Hotel by Best Western Santa Mónica

8/10 Bra

Harsh

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was quite far away from main checkin reception but the reception guy called a bell boy for carrying luggage. The twin bed room was small compared to what is visible in pictures. 5..6 towels were provided,which was good. Fresh water for drinking was not provided and was major problem as the vending machine was far away. Breakfast didn't have too many veg options.
Bodde här 2 nätter i april 2024
Svar från Ron 27 apr. 2024
Dear Harsh,Thank you for responding to the survey on our recent stay. We are pleased you enjoyed your stay and we appreciate the positive assessment. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 2 nätter i april 2024
Svar från Ron 26 apr. 2024
Dear Mark,We are pleased your stay was a positive experience. We hope to see you again in the near future.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Linda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was quite nice. Room extremely clean. Loved the patio area with tables and chairs making it quite comfortable to have friends over for pizza or to visit during our stay. The front office personnel were always helpful and seemed very happy to be there for each guest. The offering for breakfast was quite nice with something for every age group. They have this fantastic pancake machine that is so fun and entertaining and worth the stay for sure!!!! We will definitely return to this site as the parking is easy in and out, the location is perfect for visiting Santa Monica, it is quiet, plenty of hot water, warm cozy beds and so very clean both inside and out. Lots of plants in hugh pots inside walking area and beautiful green plants and flowers in lovely colors grace the front of each gated building.
Bodde här 8 nätter i april 2024
Svar från Ron 27 apr. 2024
Dear Linda,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed our Courtyard building with the tables, chairs, and shady umbrellas. Your comments are quite precise and so complimentary! Thanks again and we hope to see you when your travels bring you back to Los Angeles.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Julian

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely outstanding stay. Great location, multiple excellent dining options within easy walking distance, and a Trader Joe's literally across the street for incidentals. The hotel itself was clean, comfortable, and convenient, and every staff person I interacted with was welcoming, friendly, and helpful. The highest compliment I can give them is that I've already booked another stay with them for my next business trip and will plan to stay with them whenever possible while I'm in LA. Thanks to everyone at SureStay for making my business trip a genuine pleasure!
Bodde här 2 nätter i april 2024
Svar från Ron 27 apr. 2024
Dear Julian,We are delighted you enjoyed your stay with us! We appreciate your insightful comments and look forward to seeing you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Marcelo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice option hotel in LA.
Bodde här 1 natt i april 2024
Svar från Amalia-Front desk 25 apr. 2024
Dear Marcelo,Thank you for completing the survey. We are glad that you enjoyed your stay with us. We appreciate your business and we hope to see you again soon!

10/10 Fantastiskt

Roy Yee Hoong

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice property. Not within walking distance to downtown Santa Monica but only short drive away. Otherwise lots of stuff nearby with a Trader Joe’s right next door
Bodde här 3 nätter i april 2024
Svar från Ron 23 apr. 2024
Dear Roy Yee Hoong,Thank you for your response to the survey on your recent stay. We are delighted you enjoyed staying with us and we appreciate the positive assessment. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Bra

Arun

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location for food and other traveller locations.Didnt like the fact that it was right next to the street.Breakfast could have had better varieties.
Bodde här 4 nätter i april 2024
Svar från Ron 23 apr. 2024
Dear Arun,Thank you responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment. Our apologizes for the noise from the street. Best regards,SureStay Hotel by Best Western Santa Monica

6/10 Okej

jeff

Gillade: Personal och service
Bodde här 4 nätter i april 2024
Svar från Ron 20 apr. 2024
Dear jeff,Thank you for your response to the survey on your recent stay. We apologize if your stay did not meet your expectations. We strive to provide the best experience possible for all of our guests. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 Bra

kirsten

Gillade: Renlighet, personal och service och boendets skick och faciliteter
comfortable
Bodde här 1 natt i mars 2024
Svar från Ron 20 apr. 2024
Dear kirsten,Thank you for your positive comment on you recent stay. We are pleased you enjoyed your time with us and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Tony

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff friendly and efficient. rooms always clean. toilets in rooms always clean. been going here when I go for work for the past 3 years. 5x 4-5 day stays. never a single slip up. morning food service excellent. dining area very clean and well kept during hours of service to end of breakfast.
Bodde här 1 natt i april 2024
Svar från Ron 20 apr. 2024
Dear Tony,Thank you for the nice comments and your continued patronage of our establishment. We are pleased your stays have been enjoyable and we look forward to your next visit.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Bra

Joona

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, friendly staff, and free parking in convenient location were all great. It’s on a busy street, so street noise was expected. I used a white noise machine and it was totally fine. The beds were good quality and we were pleasantly surprised. Overall a very good value, and I’d stay here again.
Bodde här 4 nätter i april 2024
Svar från Ron 20 apr. 2024
Dear Joona,Thank you for the nice comments regarding our friendly staff, our parking, and our comfortable beds! We are pleased you enjoyed your time with us and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

alan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place. Good stay.
Bodde här 3 nätter i april 2024
Svar från Ron 16 apr. 2024
Dear alan,Thank you for your response. We are pleased you enjoyed your stay and we appreciate your comment. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Alan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bottom floor might get some noises from above so just know that.
Bodde här 1 natt i april 2024
Svar från Ron 16 apr. 2024
Dear Alan,Thank you for your response to your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment. Thank again and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Bra

xutao

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Nice staffs, very friendly and helpful. Room is clean but a little small, also the soundproofing is not good.
Bodde här 4 nätter i april 2024
Svar från Ron 14 apr. 2024
Dear xutao,Thank you for your response to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the helpful comments. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Tony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great affordable hotel in a great area, the staff was always very friendly and accomodating
Bodde här 2 nätter i april 2024
Svar från Ron 10 apr. 2024
Dear Tony,Thank you for your response to the survey on your recent stay. We are delighted you enjoyed your time with us and we appreciate the positive comments. Thank again and we hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Samantha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice hotel. Friendly staff. Excellent breakfast. Comfortable beds
Bodde här 3 nätter i april 2024
Svar från Ron 10 apr. 2024
Dear Samantha,Thank you for your nice comments! We are so pleased you enjoyed your stay. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Manuel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024
Svar från Ron 7 apr. 2024
Dear Manuel,Thank you for your comment and the positive assessment of your stay. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Hugo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy bonita y limpia
Bodde här 4 nätter i april 2024
Svar från Ron 6 apr. 2024
Hola Hugo,¡Gracias por los buenos comentarios! Nos alegra que haya disfrutado de su estancia y esperamos verle de nuevo.Atentamente,SureStay Hotel by Best Western Santa Mónica

10/10 Fantastiskt

Cemile Beril

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at the end of March for 3 days. The location was very convenient and felt safe. It's 10 min to Santa Monica beach, half an hour to Hollywood attractions and Universal Studios. Trader Joe's is next door if you want to buy some fruit, bottled water etc. The room was spacious and clean and the beds were comfortable (apart form some lumpy pillows). All necessities provided, such as fridge, microwave, coffee maker, iron, hair dryer, toiletries, even make-up remover wipes (much appreciated). Continental breakfast was convenient and sufficient (bagels, toast, cereal, pancake maker, fruits, boiled eggs, yogurt, cream cheese, jam, butter, coffee and tea). We were very much pleased with our stay. It is no luxury hotel, but a solid base camp for exploring your LA destinations. One word of caution: there is no elevator, ask for a ground level room if climbing stairs is an issue.
Bodde här 3 nätter i mars 2024
Svar från Ron 5 apr. 2024
Dear Cemile Beril,Thank you for your review on your recent stay. We appreciated your insightful and comprehensive comments and we are happy you enjoyed your stay. Thanks again and we hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Corinne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Needs a safe in the room
Bodde här 4 nätter i mars 2024
Svar från Ron 5 apr. 2024
Dear Corinne,Thank you for your response to the survey. We are pleased you enjoyed your stay and we apologize about not having a safe in your room. We do offer guests access to safe deposit boxes and we apologize if they were not offered to you. Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Breanna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the staff! Everyone was very helpful. Very clean rooms and grounds.
Bodde här 8 nätter i mars 2024
Svar från Ron 3 apr. 2024
Dear Breanna,We are delighted you enjoyed your stay and our staff. We take pride in providing a comforting and clean environment to our guests and your comments verify we are doing so. Thanks again!Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Bra

Meng

Gillade: Renlighet och personal och service
Overall is good, clean, friendly staff, only downside is noise
Bodde här 2 nätter i mars 2024
Svar från Ron 3 apr. 2024
Dear Meng,Thank you for responding to the survey on your stay. We are pleased you enjoyed the cleanliness of our facility and rooms and that our staff was accommodating to you. Thanks again and we hope to see you on your next visit to Los Angeles.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Bra

Robert

Gillade: Renlighet och personal och service
Parking in the second building was an inconvenience,breakfast very average. Area around the hotel is sketchy. Its not 5 stars but neither was the price. So you are getting what you pay for.
Bodde här 3 nätter i mars 2024
Svar från Ron 30 mars 2024
Dear Robert,Thank you for your response to the survey on your stay. We apologize if you were inconvenienced by the 2nd parking lot. All of our parking lots are available to use by our guests and not limited to only one. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Chan Kiew

Bodde här 1 natt i mars 2024
Svar från Ron 20 apr. 2024
Dear Chan Kiew,Thank you for your positive assessment of your recent stay. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Gabriela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and lovely staff
Bodde här 1 natt i mars 2024
Svar från Ron 30 mars 2024
Dear Gabriela,Thank you for your response to the survey on your recent stay. We appreciate your comments on the location of our hotel and our staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Bra

Leanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel with fantastic amenities and clean; very nicely presented. Leaving suitcases was available, which was great however, they were left in the main reception area. Staff were welcoming.
Bodde här 1 natt i mars 2024
Svar från Ron 29 mars 2024
Dear Leanne,We are pleased your stay was enjoyable and we appreciate the kind comments regarding our staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

David

Easy to get to from LAX and in a quiet area. A perfect stay. Staff were very helpful.
Bodde här 2 nätter i mars 2024
Svar från Ron 29 mars 2024
Dear David,Thank you for your comments on your recent stay. We are pleased you like the location of our hotel and the helpfulness of the staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Lewis James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 7 nätter i mars 2024
Svar från Amalia-Front Desk 27 mars 2024
Dear Mr. Lewis,Thank you for taking the time to complete the survey regarding your recent stay at our property. We appreciate your high rating of our hotel and we are happy you enjoyed your stay with us.We hope to see you again soon!

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Short drive to downtown Santa Monica and Venice Beach. Santa Monica freeway is close by. Wide variety of restaurants all within walking distance.
Bodde här 2 nätter i mars 2024
Svar från Ron 26 mars 2024
Dear Mark,Thank you for pointing out the location of our hotel in proximity to restaurants and points of interest. We thank you for taking the time to highlight your stay and we hope you will visit us again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Cameron

Clean
Bodde här 1 natt i mars 2024
Svar från Ron 26 mars 2024
Dear Cameron,Thank you for responding to the survey on your recent stay. We are happy to hear you enjoyed your stay and the cleanliness of your room. Thanks again and we hope to see you in the near future.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Begona

Bodde här 3 nätter i februari 2024
Svar från Ron 16 apr. 2024
Dear Begona,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Joe

Awesome stay!
Bodde här 1 natt i mars 2024
Svar från Amalia-Front Desk 22 mars 2024
Dear Joe,Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us. At Sure Stay Hotel, we take pride in ensuring that our team is providing the best customer service and amenities. We would like to invite you to come back and visit our property again soon!

8/10 Bra

Marie-Soleil, Magog

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quartier sécuritaire
Bodde här 2 nätter i mars 2024
Svar från Ron 13 mars 2024
Chère Marie Soleil,Merci d'avoir répondu à l'enquête sur votre récent séjour. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous apprécions votre commentaire concernant la sécurité de l'hôtel. Nous espérons vous revoir lors de votre visite à Los Angeles.Cordialement,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Stan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is conveniently located to eveything
Bodde här 3 nätter i mars 2024
Svar från Ron 9 mars 2024
Dear Stan,We are delighted you enjoyed the location of our hotel. Thank you for your comment and for the assessment of your stay. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 Fantastiskt

Kaylah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and nice
Bodde här 3 nätter i mars 2024
Svar från Ron 26 mars 2024
Dear Kaylah,Thank you for the nice compliments! We are pleased your stay met your expectations and we hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Bra

Martin

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Ron 9 mars 2024
Dear Martin,Thank you for responding to the survey on your recent stay. We appreciate the assessment of your stay and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 Bra

Chinthananda, edmonton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Internet connectivity was inferior. Traffic noise in the early mornings disturbed my sleep.
Bodde här 8 nätter i februari 2024
Svar från Ron 2 mars 2024
Dear Chinthananda,Thank you for your response to the survey on your recent. We apologize if your stay did not meet your expectations. If a guest informs us of any issues, we endeavor to resolve those issues to the satisfaction of our guests. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 Bra

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Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i februari 2024
Svar från Ron 4 mars 2024
Dear Guest,Thank you for your response to the survey on your recent stay. We appreciate the positive assessment and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica