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Recensioner av Sapphire Beach Club Resort

3 out of 5
Sapphire Beach Club Resort
147 Lowlands, Cupecoy Beach, Lowlands

Recensioner

6,6
10 - Fantastiskt i betyg. 93 av 452 recensioner" "
8 - Bra i betyg. 115 av 452 recensioner" "
6 - Okej i betyg. 126 av 452 recensioner" "
4 - Dåligt i betyg. 58 av 452 recensioner" "
2 - Väldigt dåligt i betyg. 60 av 452 recensioner" "

6,8/10

Renlighet

7,0/10

Personal och service

6,8/10

Bekvämligheter

5,8/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Anna

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Mögelstank
Vi kunde inte checka in på hotellet pga mögelstanken. Vi tittade ändå på 6 rum innan vi bestämde oss för att leta efter nåt annat. Vi kan inte på något sätt rekommendera detta hotell. Det enda positiva var den stackars killen i receptionen som försökte hitta ett rum som inte luktade mögel. Tyvärr lyckades han inte....

6/10 Okej

Kingdom Ark

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
properly was us love just needs a little up keeping..
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Walter

Gillade: Renlighet
Bodde här 1 natt i maj 2024

8/10 Bra

Samson

Gillade: Personal och service
A bit dated but good value for the money. Don’t have all the facilities to be called a resort but has the basics- bar, restaurant and some entertainment. Good music from the bar by the pool. The staff are excellent.
Bodde här 4 nätter i april 2024

6/10 Okej

pablo

Gillade inte: Boendets skick och faciliteter
it is not well maintained
Bodde här 2 nätter i maj 2024

6/10 Okej

Jasmine

Gillade: Personal och service
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Mery Melissa De La

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the room! The staff are lovely and friendly.
Bodde här 3 nätter i april 2024
Svar från Management 1 maj 2024
Thank you for taking the time to give an excellent rating for your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it.

6/10 Okej

Tivoneyea

Gillade: Personal och service
Bodde här 2 nätter i april 2024
Svar från Management 1 maj 2024
Thank you for taking the time to give a rating for your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it.

4/10 Dåligt

Sanda Fleurival and Samuel

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Too dirty. It’s old and stink in the room.
Bodde här 3 nätter i april 2024
Svar från Management 1 maj 2024
Thank you for taking the time to give a rating for your recent stay at Sapphire Beach Club Resort. Your feedback is highly helpful to improve the Resort's service.

8/10 Bra

Elizabeth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Marble tiling
Bodde här 8 nätter i april 2024
Svar från Management 26 apr. 2024
Thank you for taking the time to give a good rating with regards to your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it.All the best!

10/10 Fantastiskt

Coetta

Gillade: Renlighet
Property is fabulous. Condo is so spacious and the cleanliness is impeccable. All staff are professional and accommodating. Would definitely stay here again.
Bodde här 4 nätter i april 2024
Svar från Management 26 apr. 2024
Thank you for taking the time to make a review with regards to your recent stay at Sapphire Beach Club Resort. Your commendations and kind words to the Resort and staff are highly appreciated. We will wait for your return.

10/10 Fantastiskt

Bertha Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was 👍 great
Bodde här 2 nätter i april 2024
Svar från Management 16 apr. 2024
Thank you for taking the time to give a excellent rating to Sapphire Beach Club Resort. The Resort highly appreciates it.

4/10 Dåligt

Denise

Reste i grupp
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The property is older and it's in need of a face-lift. The rooms, although kept clean are so outdate that the toilets have water stains, the grout in tiles in bathroom are dirty and property condition can truly use some updates. The staff was very polite, accommodating and rooms were always clean. Dining options were limited and the food was mediocre.
Bodde här 3 nätter i april 2024
Svar från Management 13 apr. 2024
Thank you for taking the time and effort to make a review about your recent stay at Sapphire Beach Club Resort.Your comments are important to us. We will convey your kind words about the staff. Looking forward to your return.

4/10 Dåligt

robert

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
we've been to sapphire beach for many years and it has definitely gone down hill. The water pressure in our room went out at least 4 times and had to wait quite awhile. The front desk didn't give and direction or any help at all. If you wanted a cup of coffee you had to pay $1.50. only one choice for dinner each nite. It was a very unsatisfactory stay and we will NOT stay there again!!
Bodde här 9 nätter i mars 2024
Svar från Managememt 13 apr. 2024
Thank you for taking the time to make a review about your current stay at Sapphire Beach Club Resort. The Resort regret to know that your vacation expectations were not met. Neverthleas, your comments are valuable to us and will take into consideration.Given the chance, the Resort wish to welcome you again with a better vacation experiences.

10/10 Fantastiskt

Jo A

Bodde här 3 nätter i mars 2024
Svar från Management 2 maj 2024
Thank you for taking the time to give an excellent rating in reference to your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it.

10/10 Fantastiskt

Roeneal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Management 12 apr. 2024
Thank you for taking the time to give Sapphire Beach Club Resort an excellent rating. The Resort highly appreciates it.

8/10 Bra

Alfredo Comparini, woburn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and ocean view. Well kept and staff and service was excellent. Unfortunately the freezer and the bathroom exhaust was not working, and could not be fixed.
Bodde här 7 nätter i april 2024
Svar från Management 12 apr. 2024
Thank you for taking the time.to make a review about your current stay at Sapphire Beach Club Resort. Your comments are valuable to us. The Resort appreciates your kind words for the staff.Looking forward forward for your next trip at the Resort.

2/10 Väldigt dåligt

Kayla

Gillade inte: Personal och service och boendets skick och faciliteter
The bathroom shower didn't work, the toilet barely flushed, the room was dirty and smelled musty. Issues checking in and the key card didn't work.
Bodde här 1 natt i april 2024
Svar från Management 13 apr. 2024
Thank you for taking the time and effort to make a review about your current stay at Sapphire Beach Club Resort. The Resort regret to know that your vacation expectations were not met. Nevertheless, your comments are important to us and will take into consideration to better improve service.

10/10 Fantastiskt

Naomi

Bodde här 5 nätter i april 2024
Svar från Management 10 apr. 2024
Thank you for taking the time to give us an excellent rating. Your review gives upliftment to the SBC Team to provide quality service.Looking forward to welcoming you again in the future.

8/10 Bra

Camelo

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Large rooms and bathroom. Great water pressure and beautiful views of the ocean and the lagoon. For the price this property is an excellent choice for groups of four.
Bodde här 2 nätter i april 2024
Svar från Management 9 apr. 2024
Thank you for making the effort to write a review about your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates your commendations and recommendations.We wish to welcome you again in the future.

8/10 Bra

martine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
H
Bodde här 5 nätter i mars 2024
Svar från Management 8 apr. 2024
Thank you for taking time to give arating with regards to your recent stay at Sapphire Beach Club Resort.The Resort highly appreciates it.

4/10 Dåligt

Marie

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Odeur pas agréables
Bodde här 2 nätter i april 2024
Svar från Management 8 apr. 2024
Thank you for taking time to give a rating with regards to your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates for your further feedback and such will be taken into consideration to improve Guest's satisfaction.Looking to welcoming you again in the future.

2/10 Väldigt dåligt

José

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Management 8 apr. 2024
Thank you for taking time to give a rating with regards to your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it if you could give us further feedback to improve our service.

8/10 Bra

Sashalee

Affärsresenär, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Would definitely book again⭐️⭐️⭐️⭐️
Bodde här 1 natt i april 2024
Svar från Management 8 apr. 2024
Thank you for taking time give a good rating with regards to your recent stay at Sapphire Beach Club Resort.The Resort highly appreciates it.

6/10 Okej

Melissa??

Reste i grupp
I didn’t like the smell of the room. The bartender lady was very rude! Overall, I love that the hotel was out of town and the pool set up at nights is chef kiss
Bodde här 3 nätter i mars 2024
Svar från Management 8 apr. 2024
Thank you for taking time to give a review with regards to your recent stay at Sapphire Beach Club Resort, St. MaartenYour feedback is valuable to us and such will be taken into consideration to improve Guest's vacation experience.Looking to welcoming you again in the future.

4/10 Dåligt

Manalastas

Bodde här 2 nätter i mars 2024
Svar från Management 16 apr. 2024
Thank you for taking the time to give the Sapphire Beach Club Resort a rating. You comments are highly valuable to us and further details of your concern will be taken into consideration. Please do not hesitate to communicate.

2/10 Väldigt dåligt

Yolande Celeste

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are disgusting. Never cleaned. Not one day of hot water. Never stay here again
Bodde här 5 nätter i mars 2024
Svar från Management 8 apr. 2024
Thank you for taking time to give a review with regards to your recent stay at Sapphire Beach Club Resort. Your feedback will be taken into consideration and will be verified to improve Guest's vacation experience.We are hoping that your next experience will more memorable.

4/10 Dåligt

Giomar

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff didn’t want to take my visa for checking in had to drive so far to get cash
Bodde här 2 nätter i mars 2024
Svar från Management 22 mars 2024
Thank you for taking the time to rate your recent stay at Sapphire Beach Club Resort. The Resort accepts VISA as mode of payment; however, a verification about your statement will be done.Thank you and Resort is looking forward to your next stay

8/10 Bra

Pierson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Management 22 mars 2024
Thank you for taking the time to rate your recent stay at Sapphire Beach Club Resort. Your rating is highly appreciated.

6/10 Okej

Jennifer

Reste med sin partner
Gillade: Personal och service
I think this property was really nice at one time. It needs some Quality Control for maintenance and cleaning now. The beach is very small with strong waves. Neighboring properties look bad, and the Sapphire seems to be in some kind of ownership transition. Staff was very nice & helpful. They obtained taxies and recommended watching the crazy people (getting blow off the beach by airplanes) at the Driftwood Bar -- a far better place than the crowded Sunset Beach Bar.
Bodde här 2 nätter i mars 2024
Svar från Management 18 mars 2024
Thank you for taking time and effort to make a review with regards to your recent stay at Sapphire Beach Ckub Resort. Your comments are valuable to us and willtake into consideration. Your kind words towards the staff are highly appreciated. Looing to welcoming you again in the future.

8/10 Bra

Keith Edward

Gillade: Personal och service
Location is good close to beaches and restaurants. Better cooking utensils is required and property conditions in the units are dated and could use some upgrades. Pool area is nice and a good location to meat other residents.
Bodde här 12 nätter i februari 2024
Svar från Management 12 mars 2024
Thank you for taking time to make a review. Your comments are valuable to us. Rest assure that recommendations are taken into consideration.Looking forward to welcoming you again.

8/10 Bra

Andrea

Reste med sin partner
Gillade: Renlighet och personal och service
The hotel is amazing, the rooms are very spacious definitely looking to comeback
Bodde här 3 nätter i mars 2024
Svar från Management 11 mars 2024
Thank you for taking time and effort to submit a review about your stay at Sapphire Beach Club Resort. We are pleased that the Resort had met your vacation expectation.s. We will surely look forward for your return.

8/10 Bra

Audric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is great.
Bodde här 4 nätter i mars 2024
Svar från Management 11 mars 2024
Thank you for taking time to make a review. The Resort is happy that your vacation was great. We highly appreciate your commendation.

8/10 Bra

Elias Anthony

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed our stay great location needs to be updated
Bodde här 14 nätter i februari 2024
Svar från Management 7 mars 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort. We highly appreciate it.

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff is very friendly and helpful
Bodde här 3 nätter i februari 2024
Svar från Management 4 mars 2024
Thank you for taking time to write a review about Sapphire Beach Club Resort. Your kind words are very much appreciated.Looking forward to welcoming you again.

10/10 Fantastiskt

MIGUEL ANGEL DEL MONTE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Management 21 feb. 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort. We are pleased that the Resort had met your vacation expectations. We wish to welcome you again in the future.

8/10 Bra

Freddie, Columbus

Reste med sin partner
Gillade: Renlighet och personal och service
Overall, the location was great for my wife and I. Very quiet and lowkey, however that came at a price as the facility itself is in need of some TLC. Very outdated property with so much potential. We did not spend much time in the resort, but we encountered several issues. Our safe needed to be replaced, our air conditioner was not very cool considering how hot it was there, and lastly we had a very loud refrigerator. The parking was also a bit difficult as it was first come, first serve, with limited space. While I mentioned some things that would deter someone from staying, I implore you to not allow that to be the case because the location is great and the staff was pleasant.
Bodde här 4 nätter i februari 2024
Svar från Management 16 feb. 2024
Thank you for taking time to make a review with regards to your recent stay at Sapphire Beach Club Resort, St. Maarten. Your comments are very important to us and will be note. We highly appreciate your commendation and looking forward to welcoming you again with a better vacation experience.

8/10 Bra

Ana

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel
Bodde här 2 nätter i februari 2024
Svar från Management 13 feb. 2024
Thank you for taking the time to rate your recent stay at Sapphire Beach Club Resort. The Resort hight appreciates it.

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely at the Saffire
Always a perfect welcome, a lovely room looking at the ocean, and perfect to think, pray, do some writing and enjoy the beaches. Now with needing a cane, I still felt that everything was fine, easily accessible.
Bodde här 6 nätter i januari 2024
Svar från Management 13 feb. 2024
Thank you for taking the time and effort to make a review about your recent stay at Sapphire Beach Club Resort. We are pleased to know that you had a wonderful and convenient vacation. The Resort is always ready and happy to welcome you.

8/10 Bra

Ida

Reste i grupp
Bodde här 6 nätter i januari 2024
Svar från Management 22 jan. 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.The highly appreciate it. Looking forward to welcoming you again.

6/10 Okej

Keith

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
1st staying at this location
The hotel was away from all the activities Hot tub on balcony was out of service Frig stopped working Toilet did not flush completely and continue to run Restaurant had good food , but needed additional staff
Bodde här 7 nätter i januari 2024
Svar från Management 22 jan. 2024
Thank you for taking time and effort to make a review . Your comments are valuable to us and concerns will be highly noted.We are still looking forward to welcoming you again in the future.

8/10 Bra

judith

Reste med familjen
Gillade: Personal och service och bekvämligheter
Marcia was amazing - I would return because of her!!! Other staff was very nice as well. The price is reasonable. The rooms needs a little refreshing. Such as a nice coat of paint
Bodde här 4 nätter i januari 2024
Svar från Management 11 jan. 2024
Thank you for taking time and effort to make a review with regards to your recent stay at Sapphire Beach Club Resort.Your comments are valuable to us. Your kind words to the staff will be conveyed accordingly. Looking forward to welcoming you back.

6/10 Okej

Rudy

Reste med familjen
Il y a un effort à faire à la réception pour les clients français certains circuits électriques ne fonctionnaient pas
Bodde här 4 nätter i december 2023
Svar från Management 11 jan. 2024
Thank you for taking time to make a review with regards to your recent stay at Sapphire Beach Club Resort.Your comments are valuable to us and will take into consideration.

8/10 Bra

Joseph, New City

Bodde här 1 natt i januari 2024
Svar från Management 10 jan. 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.The Resort highly appreciates it.

10/10 Fantastiskt

Alla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent cleaning service
Bodde här 13 nätter i december 2023
Svar från Management 10 jan. 2024
Thank you for taking time and effort to make a review with regards to your recent stay at Sapphire Beach Club Resort.The Resort highly appreciates your kind words for the services.

6/10 Okej

Samuel

Bodde här 1 natt i januari 2024
Svar från Management 11 jan. 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.Your ratings are valuable to us. Looking forward to welcoming you back.

8/10 Bra

Priscilla Velisa

Bodde här 3 nätter i december 2023
Svar från Management 11 jan. 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.Your ratings are valuable to us. The Resort highly appreciates it. Looking forward to welcoming you back.

2/10 Väldigt dåligt

Astrel

Bodde här 5 nätter i december 2023
Svar från Management 22 jan. 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.Based on your rating , we regret to know that the Resort was not able to meet your vacation expectations. Nevertheless, your comments are valuable to us. Feel free to communicate for anything we can assist to make your next vacation more memorable.

6/10 Okej

Melvin

Reste med sin partner
Gillade: Personal och service
Bodde här 4 nätter i december 2023
Svar från Management 11 jan. 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.Your ratings are important to us and the Resort appreciates it.

4/10 Dåligt

Darren

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
I greatly appreciated the secure private underground parking facility, offering an added layer of safety with its robust metal gate that exclusively responds to your room key. The staff was notably friendly and accommodating. Regrettably, my experience was somewhat dampened by the pervasive scent of mold that filled the rooms, creating an overpowering atmosphere. Additionally, the air conditioning in my room struggled to function effectively, and I encountered issues with certain lights not working. Despite these challenges, the standout feature of my stay was undoubtedly the exceptional staff who went above and beyond. Overall, I would rate my experience as poor, bordering on average, with the commendable service being a saving grace.
Bodde här 1 natt i december 2023
Svar från Management 2 jan. 2024
Thank you for taking to make a review with regards to your recent stay at Sapphire Beach Club Resort. We regret for not meeting all your vacation satisfaction; however, such comments are valuable to us. Moreover, your kind words to the staff will be conveyed and the Resort highly appreciates it.Looking forward to welcoming you again.