Boendeområde

Recensioner av Hyatt Place Lubbock

3 out of 5
Hyatt Place Lubbock
2309 Mac Davis Ln, Lubbock, TX

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 648 av 1004 recensioner" "
8 - Bra i betyg. 208 av 1004 recensioner" "
6 - Okej i betyg. 77 av 1004 recensioner" "
4 - Dåligt i betyg. 38 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 33 av 1004 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Devan

Reste med familjen
Gillade: Bekvämligheter
Nice new and comfy
Bodde här 1 natt i maj 2024
Svar från Customer Service 25 maj 2024
Devan, thank you for highlighting the comfort and newness of Hyatt Place Lubbock. The team is thrilled to hear about your positive experience. We look forward to welcoming you back soon!

10/10 Fantastiskt

Oscar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Customer Service 23 maj 2024
Oscar, thank you for your fantastic rating! The team at Hyatt Place Lubbock is thrilled to see you had an excellent experience. We're looking forward to welcoming you back soon!

10/10 Fantastiskt

Jason

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean, and larger than most comparable hotels. The staff was helpful and courteous.
Bodde här 1 natt i maj 2024
Svar från Customer Service 15 maj 2024
Jason, the Hyatt Place Lubbock team is delighted to hear that you enjoyed the spacious room and found our team members helpful and courteous. Your positive feedback means a lot to us. We're looking forward to welcoming you back on your next visit!

10/10 Fantastiskt

VANNYA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this plCe
Bodde här 1 natt i april 2024
Svar från Customer Service 14 maj 2024
Vannya, we're thrilled that you had such a loving experience at Hyatt Place Lubbock. It's a joy to hear when our guests truly enjoy their stay. We hope to welcome you back in the future for another enjoyable visit.

6/10 Okej

Danielle

Reste med familjen
Gillade: Renlighet och bekvämligheter
Front staff was not super friendly and did not want to clean rooms even when asked
Bodde här 4 nätter i maj 2024
Svar från Customer Service 13 maj 2024
Danielle, thank you for providing your feedback. It's disheartening to hear that you felt your experience with our team members was not as welcoming as it should have been. Also of note, we always aim to provide a well-kept environment for our guests and we are sorry if your request for cleaning wasn't addressed appropriately. We appreciate your comments and will use them to inspire improvements moving forward.

10/10 Fantastiskt

Monica

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel, even on busy graduation weekend. Staff was super friendly and efficient, breakfast was great. Will for sure stay again if in the area.
Bodde här 2 nätter i maj 2024
Svar från Customer Service 13 maj 2024
Monica, thank you for your outstanding review! It's delightful to hear that you enjoyed your time at Hyatt Place Lubbock, particularly during such a buzzing event. It seems our team members' friendliness and efficiency paired with our tasty breakfast added positively to your experience. We're excited to have the opportunity to welcome you back should your travels bring you to our area again!

2/10 Väldigt dåligt

Donald

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was given handicap rooms and I am not handicapp and the beds were like cots
Bodde här 1 natt i maj 2024
Svar från Customer Service 8 maj 2024
Donald, it's regrettable to hear your recent visit didn't meet expectations. We're sorry you were not satisfied with the room assigned to you and that you found the sleeping arrangements not comfortable. It's important to us that every guest has a pleasant stay and we will address your concerns to ensure improvements in our service.

4/10 Dåligt

Megan

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
No iron, no tissues, not enough towels. Asked for items but they were out. Coffee bar equipment was broken. Breakfast food was not good.
Bodde här 2 nätter i maj 2024
Svar från Customer Service 7 maj 2024
Megan, we appreciate your feedback and the time you took to write it. It's unfortunate to hear about the issues you faced regarding room amenities and the breakfast experience. We're dedicated to constantly improving our facilities and services, hence, your comments will be taken into consideration. Please rest assured, each of our team members strive to provide the highest standard of service to ensure the comfort and satisfaction of our guests. We hope to have a chance to welcome you back to a much-improved experience.

6/10 Okej

Ryan

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 2 nätter i maj 2024
Svar från Customer Service 7 maj 2024
Ryan, thank you for taking the time to rate your recent stay. It appears that your experience didn't entirely meet your expectations. We hope to have the opportunity to provide a superior service on your next visit. Your satisfaction is important to us, and we hope to improve on every aspect of your stay in the future.

8/10 Bra

Shelley

Affärsresenär
Great place generally. I've stayed many times. But this time seemed very low on staff and didn't seem to have food or Starbucks etc that they normally had. Had to eat out most of the time i was there.
Bodde här 8 nätter i april 2024
Svar från Customer Service 3 maj 2024
Shelley, it's lovely to hear you have chosen Hyatt Place Lubbock multiple times for your stay. We appreciate you pointing out your latest experience with our dining provisions and the availability of our team members. We assure you we always strive to offer reliable services and amenities. We'll look into your feedback to ensure we maintain the standards you've come to expect from us. Looking forward to your return visit.

10/10 Fantastiskt

Barbara

Affärsresenär, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i februari 2024
Svar från Customer Service 1 maj 2024
Barbara, it's great to hear you had a pleasant stay at Hyatt Place Lubbock. We appreciate your succinct yet positive comment. We eagerly await your return on your next trip to the area.

6/10 Okej

Michael, Austin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff, clean facility and convenient to Texas Tech. Bathroom has a shower curtain in lieu of a door separating it from the room…not very private. Low water pressure in the shower. Housekeeping cleans room upon request…we requested after leaving for the day and returned to find the room untouched. Requested again at the front desk, only to learn housekeeping had left for the day.
Bodde här 2 nätter i april 2024
Svar från Customer Service 30 apr. 2024
Michael, we're glad to hear that you appreciated our exceptionally clean facility and convenient location. It's disappointing to learn that certain aspects left you less impressed. Our goal is always complete guest satisfaction, and it's clear we fell short. Changes in privacy and water pressure in your bathroom are addressed to maintain guest comfort. Sorry for any miscommunication regarding room service. Our team members are given precise instructions to ensure that such cases do not repeat. Your feedback is crucial to making improvements. We hope for another chance to provide you a better stay.

10/10 Fantastiskt

tina

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay here! It was very clean and staff was great. Conveniently located near many eating establishments!
Bodde här 2 nätter i april 2024
Svar från Customer Service 30 apr. 2024
Tina, we're thrilled that you loved your stay at Hyatt Place Lubbock. It brings us joy to hear that our standard of cleanliness met your expectations, and that our team members provided excellent service. We're also pleased you found our location convenient, surrounded by numerous dining options. Looking forward to welcoming you back on your next visit.

10/10 Fantastiskt

April

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place was great and very clean!! All of the staff were very welcoming!
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
April, thank you for sharing your experience at the Hyatt Place Lubbock. We're delighted to hear you appreciated both the cleanliness of our facilities and the welcome from our team members. We can't wait to invite you back for another great visit soon!

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 25 apr. 2024
Mark, thank you for choosing Hyatt Place Lubbock and rating us so highly. We're glad you enjoyed your stay and we look forward to welcoming you back in the near future.

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great; quick check-in and out, lobby really clean. Our room was clean except for the couch which was stained all over the arm rest.
Bodde här 1 natt i april 2024
Svar från Customer Service 22 apr. 2024
James, it's fantastic to hear that your experience at Hyatt Place Lubbock was largely positive, especially with regards to our swift check-in/check-out process and immaculate lobby. We do strive to uphold the highest standards of cleanliness so we're sorry to hear about the condition of the couch in your room and we take such feedback earnestly. We appreciate your review and look forward to serving you better on your next stay.

8/10 Bra

Lorenzo

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Very clean looking. Nice space in double room.
Bodde här 1 natt i april 2024
Svar från Customer Service 21 apr. 2024
Lorenzo, we are thrilled to hear you appreciated the immaculate condition and spaciousness of your double room at the Hyatt Place Lubbock. Your feedback is valuable to us. We hope to welcome you back soon for another pleasant stay.

8/10 Bra

Tianqun

Bodde här 1 natt i april 2024
Svar från Customer Service 8 maj 2024
Tianqun, thank you for choosing Hyatt Place Lubbock and for sharing your rating. We are thrilled to hear that you had an enjoyable experience. If there's anything more we can do to enhance your next stay, feel free to let us know. We look forward to welcoming you back on your next visit. Safe travels!

10/10 Fantastiskt

Jaclyn

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms and facilities immaculate. Beds super comfortable. Great parking access and safe neighborhood. Friendly staff with quick check in process. Close/walkable to shopping, restaurants, and Texas Tech. Will stay here again the next time we’re in Lubbock.
Bodde här 1 natt i april 2024
Svar från Customer Service 12 apr. 2024
Jaclyn, thank you for sharing your experience at Hyatt Place Lubbock. We are thrilled to hear that you found our accommodations pristine and our beds ultra cozy. Our team members' efficient check-in process, the safety of our neighborhood and convenience of nearby attractions only add to our offering. We eagerly look forward to welcoming you back on your next visit to Lubbock.

8/10 Bra

Rosemary

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, safe property.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 11 apr. 2024
Rosemary, thank you for sharing your experience at the Hyatt Place Lubbock. We're heartened to know you appreciated our clean and secure environment. We would love to welcome you back for another pleasant stay.

10/10 Fantastiskt

Mark, San Francisco

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything is fine.
Bodde här 1 natt i april 2024
Svar från Customer Service 10 apr. 2024
Mark, it's wonderful to hear that your stay at Hyatt Place Lubbock met your expectations. We thrive on this type of feedback. We hope to welcome you back soon.

10/10 Fantastiskt

Andrea

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasant stay, the property is clean and the amenities are great. Thank you!
Bodde här 1 natt i april 2024
Svar från Customer Service 8 apr. 2024
Andrea, the Hyatt Place Lubbock team appreciates your fantastic feedback. It's pleasing to know that our cleanliness and the amenities we offer contributed to a pleasant stay for you. We're thankful for your recognition and hope to host you again.

10/10 Fantastiskt

Melissa

Bodde här 2 nätter i april 2024
Svar från Customer Service 28 apr. 2024
Thank you for the 5/5 rating, Melissa!It's excellent you enjoyed your time at Hyatt Place Lubbock so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 Bra

Dave

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 9 apr. 2024
Dave, it's great to see your four-star rating of Hyatt Place Lubbock! Your vote of confidence in us motivates us to keep ensuring our guests have a pleasant stay. We're looking forward to welcoming you back on your next visit.

10/10 Fantastiskt

E

Bodde här 2 nätter i april 2024
Svar från Customer Service 27 apr. 2024
Thanks for the perfect rating!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Lubbock.Have a wonderful day!

2/10 Väldigt dåligt

norm

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hyatt will be my last choice in the future
Bodde här 3 nätter i mars 2024
Svar från Customer Service 7 apr. 2024
Norm, it's regrettable to hear your recent experience has not met your expectations. We truly value your patronage and we would appreciate another opportunity to serve you and demonstrate the high standard we usually uphold. Please do not allow this experience to dissuade you in the future.

8/10 Bra

D

Bodde här 1 natt i april 2024
Svar från Customer Service 6 apr. 2024
D, thank you for choosing to stay at the Hyatt Place Lubbock and taking the time to rate your experience. It seems like you enjoyed your stay and we would be absolutely thrilled to have you back again in the future.

6/10 Okej

Madelynne

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean hotel with a friendly staff but there wasn’t hand soap in the bathroom when we got there and it took the shower awhile to heat up.
Bodde här 1 natt i mars 2024
Svar från Customer Service 2 apr. 2024
Madelynne, it's good to hear that you appreciated our cleanliness and friendly team at Hyatt Place Lubbock. We regret to learn about the missing hand soap and the delay in the warming up of the shower in your room. We ensure you that we're taking measures to improve our service in this regard. We hope to see you back soon, to provide a better experience.

10/10 Fantastiskt

James

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the perfect location and reasonably priced!
Bodde här 2 nätter i mars 2024
Svar från Customer Service 29 mars 2024
James, thank you for sharing your satisfying experience at Hyatt Place Lubbock. We're thrilled the strategic location and competitive rates suited you perfectly. We hope your travels bring you back soon for another great stay!

10/10 Fantastiskt

Brook

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The pool is out of service--don't know why they can't send out an automated message notifying people that are staying . The room was not prepared for three people/towels, sheets. The staff are friendly-great location-clean. The stay served its purpose.
Bodde här 1 natt i mars 2024
Svar från Customer Service 27 mars 2024
Brook, thank you for your feedback. We're very pleased that Hyatt Place Lubbock's central location and our friendly team members met your expectations. We appreciate your observations about our pool's availability and preparation of your room, we aim to improve on these areas for the future. Pleased to know that your stay fulfilled its purpose and we hope to serve you again.

10/10 Fantastiskt

Jaimie, RIchardson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Customer Service 25 mars 2024
Jaimie, thank you for taking the time to rate Hyatt Place Lubbock. Your positive rating stands as a testament to our dedication to guest satisfaction. We hope to serve you again in the near future.

10/10 Fantastiskt

Mirranda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Service 19 mars 2024
Mirranda, it's wonderful to see your perfect score for your stay at Hyatt Place Lubbock! It demonstrates how much you enjoyed your time with us. We're thrilled to have exceeded your expectations and hope to see you again soon for another splendid experience. Safe travels!

10/10 Fantastiskt

Alberto

Bodde här 1 natt i mars 2024
Svar från Customer Service 4 apr. 2024
Thank you for this excellent rating, Alberto!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Lubbock! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fantastiskt

DAVID

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A excellent hotel to stay at whether visiting family friends or hookers
Bodde här 1 natt i mars 2024
Svar från Customer Service 15 mars 2024
David, thank you for sharing your experience at Hyatt Place Lubbock. It's wonderful to hear that you describe our establishment as an excellent choice for any kind of trip. We strive to ensure all of our guests enjoy their stay. We're looking forward to welcoming you back on your next visit.

8/10 Bra

Eleanor

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, modern decor, spacious room, breakfast was OK. Coffee really good. Bed was hard and had to ask for bath towels as there were none in the room when we arrived. Wouldn’t keep us from staying there again because it was pretty clean. It’s ok for one or two nights. Front desk was friendly and professional.
Bodde här 1 natt i mars 2024
Svar från Customer Service 15 mars 2024
Eleanor, thank you for sharing your experience at the Hyatt Place Lubbock. We're glad to hear that you appreciated our tidy, contemporary accommodations and enjoyed our breakfast and coffee. Your kind words regarding our front desk team's friendliness and professionalism are particularly appreciated. We're sorry to hear about your experience with the bed comfort and the initial lack of bath towels. Please rest assured that your notes have been shared with the relevant departments, and we'll strive to improve these aspects for future stays. We're delighted to know that you would consider staying with us again. We look forward to welcoming you back for a more completely satisfying experience.

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel
Bodde här 1 natt i mars 2024
Svar från Customer Service 15 mars 2024
Nicholas, thank you for leaving a review. It's great to hear that you found Hyatt Place Lubbock to be lovely. We are pleased to be your chosen place of comfort and we look forward to welcoming you back during your next trip.

10/10 Fantastiskt

Jasmine

Reste med familjen
Gillade: Personal och service
Bathroom shower was broken
Bodde här 1 natt i mars 2024
Svar från Customer Service 14 mars 2024
Jasmine, we're sorry to hear about the issue you encountered with the shower. Please know that our team members are always ready to assist and resolve any issues promptly. We appreciate your feedback as it helps us improve our service. Thank you for choosing our hotel for your stay.

6/10 Okej

jill, Houston

Reste med familjen
Gillade inte: Personal och service
The lady who was handling the front desk, kitchen and bar area last night seemed put off that we wanted to order dinner. She said that she would have to make it herself and that could be awhile. We ended up leaving and getting food somewhere else.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 15 mars 2024
Jill, thank you for sharing your dining experience. We understand that waiting for food can sometimes be inconvenient and we're sorry to hear that you felt the need to dine elsewhere. Our team members work diligently to ensure a smooth and efficient service, we regret if this was not your experience. We're committed to make improvements for a more enjoyable stay in the future.

10/10 Fantastiskt

sara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to get to and very convenient to drive to for a visit to Texas Tech. Walkable restaurants and a Walmart around the corner if you forgot anything. Staff was friendly. Room a good size and beds comfortable. Shower had dispensers for shampoo, conditioner and body wash.
Bodde här 1 natt i mars 2024
Svar från Customer Service 15 mars 2024
Sara, thank you for choosing Hyatt Place Lubbock during your recent visit to Texas Tech. We're thrilled you found our location ideal, with easily accessible restaurants and shopping near our hotel. We're also delighted that our team members and room amenities met your expectations and contributed to a comfortable stay. We look forward to welcoming you back the next time you're in town.

6/10 Okej

Sharmaine

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel itself was nice. The gents at the front desk were friendly and courteous. Nice snacks if you need a quick bite. Beds comfy and rooms, although a touch small have a nice little lounging couch and ample storage space. The visit started off great, however, around 12pm we experienced knocking at our door which turned out to be drunk college kids at the wrong room. Ok. It happens. Around 1am the EXTREMELY loud talking begins. The walls at this hotel are like paper, as are the doors, so my family got to relive our college years all night long (music, thumping which shook our room, and a thorough lesson on “how she likes it”) until they finally took a nap around 4am, then they were back at it again at 6am. We paid extra to be on a high floor to avoid noise, so that was terribly disappointing to have such a sleepless night. We debated calling front desk, but we could hear noise from all around, so we honestly weren’t sure who to call the front desk on. Hotel is great, as long as you aren’t a light to medium sleeper. My son who can and has slept through tornadoes was fine.
Bodde här 1 natt i mars 2024
Svar från Customer Service 9 mars 2024
Sharmaine, it's heartening to know you admired the Hyatt Place Lubbock's pleasant ambiance and relished the hospitality extended by our front desk team members. We're also glad you found our comfortable beds and convenient amenities to your satisfaction. That said, we regret to hear about the disturbances you encountered during your stay. Ensuring a peaceful and quiet environment for our guests' rest is of utmost importance to us. Your invaluable feedback will definitely help us as we determine ways to minimize inconveniences related to noise. Should anything like this occur in the future, please don't hesitate to reach out to our front desk. We hope to have the opportunity to serve you again in more serene circumstances.

8/10 Bra

bryan

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient and fast. A little noisy but good. I will return.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 2 mars 2024
Bryan, thank you for choosing to stay at Hyatt Place Lubbock! We're pleased to hear that our location and check-in process met your needs. We're aware that noise can impact comfort, and our team will take steps to ensure a more peaceful environment during your next stay. Your decision to return is appreciated and we're looking forward to welcoming you back soon.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Service 1 mars 2024
Jennifer, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt Place Lubbock!

2/10 Väldigt dåligt

Alicia, Midland

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Service 29 feb. 2024
Alicia, it seems your experience fell short of expectations. We're committed to offering enjoyable stays to all guests and regret we weren't able to in your case. Nonetheless, thank you for your feedback; it's invaluable. We look forward to having another chance to better serve you next time.

10/10 Fantastiskt

S Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Customer Service 28 feb. 2024
S Matthew, thank you for your stellar rating of Hyatt Place Lubbock. We're thrilled to know you enjoyed your time with us and hope to see you again soon. Safe travels!

10/10 Fantastiskt

Janet

Bodde här 1 natt i februari 2024
Svar från Customer Service 28 feb. 2024
Janet, we're delighted to know your stay at Hyatt Place Lubbock exceeded your expectations. Your fantastic rating is very much appreciated. We anticipate the opportunity to welcome you back soon. Safe travels until then.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love this place. Great atmosphere!!
Bodde här 1 natt i februari 2024
Svar från Customer Service 25 feb. 2024
Robert, thank you for your fantastic feedback about your experience at the Hyatt Place Lubbock. We're thrilled to hear you enjoyed our vibrant atmosphere! It's always a joy having you and we look forward to your next visit.

10/10 Fantastiskt

Andrew

Bodde här 1 natt i februari 2024
Svar från Customer Service 20 mars 2024
Andrew, thank you for choosing Hyatt Place Lubbock. We're thrilled to know your stay was excellent. We look forward to welcoming you back on your next visit to Lubbock!

10/10 Fantastiskt

Juan

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good breakfast and clean hotel
Bodde här 2 nätter i februari 2024
Svar från Customer Service 20 feb. 2024
Juan, it's wonderful to hear that you enjoyed the breakfast and found the Hyatt Place Lubbock spotless. We appreciate your feedback and hope to welcome you back in the future.

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was wonderful. Room was nice and clean and comfortable.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 18 feb. 2024
Emily, it brings us joy to learn that you had a satisfying experience at Hyatt Place Lubbock. Our team members take pride in maintaining a clean, cozy environment for all our guests. We're glad you enjoyed the comforts of your room. Thank you for sharing your wonderful experience with us, we look forward to welcoming you back soon.

6/10 Okej

Kevin

Reste med sin partner
Gillade: Personal och service
Bathroom needs a little work.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 18 feb. 2024
Kevin, it's regrettable to hear you experienced some issues with your bathroom. We constantly strive to provide the necessary improvements to our guest accommodations. Your feedback is valuable and we appreciate your stay with us.