Utsikt från rummet

Recensioner av AMERON Luzern Hotel Flora

4 out of 5
AMERON Luzern Hotel Flora
Seidenhofstrasse 5, Lucerne, LU

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 645 av 1002 recensioner" "
8 - Bra i betyg. 275 av 1002 recensioner" "
6 - Okej i betyg. 45 av 1002 recensioner" "
4 - Dåligt i betyg. 21 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 1002 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i februari 2024
Svar från Andreas 16 feb. 2024
We're delighted to hear that you had a pleasant stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind regards Andreas and the Team

10/10 Fantastiskt

Peter

Bodde här 1 natt i augusti 2023
Svar från D.Fernandes 6 aug. 2023
Thank you very much for your excellent rating, we hope to welcome you back in the future. Warm regards, Dominique Fernandes and Team

4/10 Dåligt

Carolin

Gillade inte: Personal och service och boendets skick och faciliteter
Motel standard
I would not stay here again nor recommend this to anyone else. Thankfully, I only stayed two nights. It looks like a converted parking house, you can hear everything from the corridors and neighbouring rooms. There are gangs of young people drinking, smoking and shouting on the street this hotel is located on which makes it very loud. The room has no daylight and if you wish to shower in warm water you need to run the water for 5-10minutes in advance.
Bodde här 2 nätter i oktober 2021
Svar från Jessica Ternes and Team 5 nov. 2021
Thank you very much for your open words. We regret if we did not meet your expectations and if you felt disturbed by the nightlife outside. All our rooms do have daylight and we suggest our quieter rooms facing the court on a future stay. warm greetings from Lucerne,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021
Svar från Jessica & Team 12 okt. 2021
Thank you so much for your excellent rating and recommedation. We are very happy and hope to have the pleasure of welcoming you back among us. Warm regards.

10/10 Fantastiskt

Anders

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Luzern
Perfekt läge alldeles vid sjön, nära resturang liv etc. Mitt i shopping distriktet.
Bodde här 2 nätter i september 2021
Svar från Jessica Ternes and Team 2 okt. 2021
Thank you very much for your most appreciated feedback. We are glad to learn that you liked the ideal location in the heart of Lucerne as well as our service provided. Best regards,

10/10 Fantastiskt

Zalina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2020
Svar från Jessica Ternes & Team 16 aug. 2020
Thank you very much for your excellent rating. We are pleased that we were able to meet and exceed your expectations. We are looking very much forward to welcoming you back in the future. Best regards Jessica Ternes and Team

8/10 Bra

Stina

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra
Överlag bra, skulle rekommendera detta hotel!
Bodde här 1 natt i mars 2020
Svar från JT 19 mars 2020
Tack för att du valde att bo hos oss. Vi uppskattar din feedback. Vänliga hälsningar från Luzern, Jessica Ternes och Team

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra läge
Perfekt läge i Luzern och bra service
Bodde här 1 natt i februari 2020
Svar från JT 29 feb. 2020
Tack för att du valde att bo hos oss. Vi uppskattar din feedback. Vänliga hälsningar från Luzern, Jessica Ternes och Team

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från JT 2 dec. 2019
Thank you very much for rating our comfort and service 8 points. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Exceptional location! Literally around the corner from Chapel Bridge. Staff very helpful and friendly. Highly recommend 😊
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Carolyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice centrally located hotel. close to the Chapel Bridge. Room was quiet and bed was comfortable. Staff were very friendly and helpful. I recommend this hotel.
Bodde här 2 nätter i april 2024
Svar från Andreas 14 maj 2024
Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed your stay at our centrally located hotel, close to the Chapel Bridge. It's great to know that you found your room quiet and the bed comfortable, allowing for a restful stay. We're also pleased to hear that our staff were friendly and helpful throughout your visit.We truly appreciate your recommendation and are grateful for your kind words. We look forward to welcoming you back for another pleasant stay in the future!Warm regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Alex

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Andreas 14 maj 2024
Thank you for the perfect rating! If you have any specific feedback or if there's anything we can do to ensure your next stay is just as enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon!Warm regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Carolyn

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great breakfast buffet. Eggs, meats, breads, cheeses, honeycomb, cereals and fruits. Juices and coffee’s. As well as pastries. Staff kept breakfast items refilled as needed. Continued to clear tables as soon as everyone at the table left. Rooms kept clean and well supplied. Staff tried to make sure all needs were met.
Bodde här 6 nätter i maj 2024
Svar från Andreas 14 maj 2024
Thank you for your perfect rating and detailed feedback! We're thrilled to hear that you enjoyed our breakfast buffet offerings. We're glad to hear that our staff ensured the breakfast items were continuously replenished and that the tables were promptly cleared to maintain a pleasant dining experience for all guests.We're also pleased to hear that you found your room clean, well-supplied, and that our staff made efforts to meet all your needs. Providing exceptional service and hospitality is our top priority, and we're delighted to hear that we succeeded in making your stay enjoyable.We look forward to welcoming you back for another fantastic stay!Warm regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Suharno

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a fairly new building and clean. Room was very clean, spacious and clean 5 minute walk to the train station. I would recommend to stay here.
Bodde här 2 nätter i maj 2024
Svar från Andreas 14 maj 2024
Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed your stay in our hotel. It's great to know that you found the room spacious and clean, and that our location, was convenient for you. We truly appreciate your recommendation and are grateful for your kind words. We look forward to welcoming you back for another pleasant stay in the future!Warm regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our 4 night stay at this property, which was located steps from everything but on a quiet side street. Excellent windows which kept out any street noise. The room was small, but well laid out with good storage options. We appreciated having a bathtub. Housekeeping did an excellent job and the front desk staff were helpful and efficient.
Bodde här 4 nätter i maj 2024
Svar från Andreas 13 maj 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your four-night stay at our property. It's wonderful to know that our central yet quiet location was convenient for you and that the windows helped keep out any street noise, ensuring a peaceful stay. We're pleased that you found the room well laid out with good storage options and appreciated having a bathtub.We're also glad to hear that our housekeeping team did an excellent job and that our front desk staff were helpful and efficient throughout your stay. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team.If your travels bring you back to the area, we would be honored to host you again for another enjoyable stay!Warm regardsAndreas and the AMERON Luzern Team

8/10 Bra

Yoonsik

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel has very nice location and staffs are kind. Same as other city hotels, room is very small. I stayed in basic room. 20 square meters are smaller than you think. You also have to pay 7 CHF for using microwaves. Hotel has bo view but when you come out and turn right for 2 mins, you will see Kapell bridge right away!
Bodde här 2 nätter i maj 2024
Svar från Andreas 12 maj 2024
Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found the hotel's location to be very nice and that you encountered kind staff members during your visit. However, we apologize if the size of the room did not meet your expectations. We understand that space can be limited in some city hotels, especially in basic rooms. We appreciate your feedback regarding the room size, as it helps us to manage guest expectations better in the future.Regarding the microwave usage fee, we apologize for any inconvenience this may have caused. We'll take your feedback into consideration as we review our policies and amenities.We're glad to hear that the Kapell bridge is conveniently located nearby, allowing you to easily enjoy one of the city's iconic landmarks. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Saravanakumar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Location
Bodde här 1 natt i maj 2024
Svar från Andreas 6 maj 2024
Thank you for your feedback! We're delighted to hear that you found our hotel to have a great location. We strive to provide convenience and accessibility for our guests to explore all that the area has to offer. If you have any other comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future!Kind regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Kenji, Suita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
駅から近く、徒歩での観光に大変便利。
Bodde här 2 nätter i maj 2024
Svar från Andreas 6 maj 2024
Thank you for your feedback! We're glad to hear that you found our hotel conveniently located near the station, making it easy for you to explore the area on foot. We hope you had a wonderful time exploring the sights, and we look forward to welcoming you back in the future!Kind regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Norman

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Andreas 6 maj 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If your travels bring you back to Lucerne, we would love to welcome you again!Best regardsAndreas and the AMERON Luzern Team

8/10 Bra

Gary

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great location close to the train station and Chapel Bridge area. A little expensive, but hey, it’s a vacation!
Bodde här 2 nätter i april 2024
Svar från Andreas 6 maj 2024
Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's convenient location. We understand that pricing can be a consideration, but we're glad you found the value worth it for your vacation experience. We strive to provide a comfortable and memorable stay for all our guests. We hope to have the opportunity to welcome you back in the future! Kind regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Lyubomir

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In the center of Lucerne , very convenient. Good breakfast.
Bodde här 1 natt i april 2024
Svar från Andreas 2 maj 2024
Thank you so much for your wonderful review! We're thrilled to hear that you found our location convenient and enjoyed our breakfast offerings. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon! Warm regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Connie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice location, away from traffic noise.
Bodde här 1 natt i april 2024
Svar från Andreas 30 apr. 2024
Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's location, especially its peaceful setting away from traffic noise. Providing a tranquil environment for our guests is important to us, and we're glad that you had a pleasant experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Diana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel.
Bodde här 3 nätter i april 2024
Svar från Andreas 30 apr. 2024
Thank you for the perfect rating! We're delighted that you found our hotel beautiful. We look forward to welcoming you back again soon!Warm regardsAndreas and the AMERON Luzern Team

8/10 Bra

Jenny

Gillade: Renlighet och personal och service
It was super close from the station and the area was nice to walk.
Bodde här 1 natt i april 2024
Svar från Andreas 30 apr. 2024
Thank you for your feedback and for highlighting the convenience of our hotel's location. We're glad to hear that you found our location convenient and enjoyable. If there's anything else we can do to enhance your experience during your next visit, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back again in the future.Best regardsAndreas and the AMERON Luzern Team

8/10 Bra

Seyoung, Edgewater

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Andreas 30 apr. 2024
Thank you for your rating. If there are any specific areas you feel we can improve upon or if you have any feedback to share, please don't hesitate to let us know. We're committed to providing the best possible experience for our guests, and your input is valuable to us. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Robert, Surprise

Gillade: Renlighet och bekvämligheter
Outstanding
Bodde här 1 natt i april 2024
Svar från Andreas 28 apr. 2024
Thank you for the perfect rating! We're delighted that you had a wonderful experience with us. We look forward to welcoming you back again soon!Kind regardsAndreas and the AMERON Luzern

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Andreas 28 apr. 2024
Thank you for the perfect rating! We're delighted that you had a wonderful experience with us. We look forward to welcoming you back again soon!Kind regardsAndreas and the AMERON Luzern Team

8/10 Bra

Jake

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location was PERFECTION, literally max 10 minute walk to anything (1-2 minute walk to chapel bridge and train station). Self-controlled AC. My only criticism is the bedding/mattress was not very comfy. Everything else was great 😊.
Bodde här 2 nätter i april 2024
Svar från Andreas 25 apr. 2024
Thank you for your feedback! We're thrilled to hear that you found our location perfect and convenient, with easy access to attractions and the train station. We're glad you appreciated the self-controlled air conditioning. We apologize for any discomfort you experienced with the bedding and mattress. Your feedback is valuable, and we'll take it into consideration to improve our guests' comfort in the future. We're pleased to hear that everything else was great, and we hope to welcome you back for another enjoyable stay! Best regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Claire

Bodde här 1 natt i april 2024
Svar från Andreas 14 maj 2024
Thank you for the perfect rating! We're delighted to see that you had a fantastic experience with us. We look forward to hosting you again soon!Warm regardsAndreas and the AMERON Luzern Team

8/10 Bra

arlene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff were helpful and nice. Hotel was clean.. its just that the aircondition wasn't strong enough to be comfortable and if you open the window the heater would kick in.. so the room for us was warm. But location was GREAT!
Bodde här 3 nätter i april 2024
Svar från Andreas 22 apr. 2024
Thank you for your feedback! We're glad to hear that you found our staff helpful and nice, and that you appreciated the cleanliness of the hotel. We apologize for any discomfort caused by the air conditioning not being strong enough and the issue with the heater kicking in when the window was opened. Your feedback is valuable, and we will take it into consideration for future improvements. We're pleased to hear that you enjoyed the great location of our hotel. We hope to welcome you back again soon!Warm regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Preeti

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place to stay
Bodde här 2 nätter i april 2024
Svar från Andreas 22 apr. 2024
Thank you for the perfect rating and your kind words! We're thrilled to hear that you found our hotel to be an excellent place to stay. Your satisfaction is our top priority, and we're delighted that we could provide you with a great experience. We look forward to welcoming you back again soon!Kind regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Varinder

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service and staff and the fill up the mini fridge every day and its free!
Bodde här 5 nätter i april 2024
Svar från Andreas 21 apr. 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed the great service from our staff and the complimentary daily refill of the mini fridge. Providing excellent service and amenities to our guests is our priority, and we're glad that we could contribute to making your stay enjoyable. We look forward to welcoming you back again soon!Best regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Corey

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Recommend to anyone visiting Lucerne
Bodde här 2 nätter i april 2024
Svar från Andreas 21 apr. 2024
Thank you for your 5-star rating and recommendation! We're thrilled to hear that you had a great experience at our hotel and would recommend it to others visiting Lucerne. Your satisfaction is our priority, and we're delighted that we could contribute to making your visit memorable. We hope to have the pleasure of welcoming you back in the future!Best regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Jaime

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, small but clean rooms, good check in service, however when checking out we had paid in advance on Expedia and it didn’t show in their system and they tried to charge us twice. Thankfully they took our word for it based on our confirmation email showing it was paid. Overall good stay close to train station and within walking distance to everything
Bodde här 1 natt i april 2024
Svar från Andreas 21 apr. 2024
Thank you for your excellent rating and detailed feedback! We're glad to hear that you had a nice stay with us and found our rooms clean and our check-in service good. We apologize for the inconvenience during check-out regarding the payment issue, but we're glad it was resolved smoothly with your confirmation email. We're pleased that you enjoyed our convenient location near the train station and within walking distance to everything. Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back for another great stay in the future!Warm regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Andreas 21 apr. 2024
Thank you for the fantastic rating! We're thrilled to know that you had a wonderful experience with us. We hope to have the pleasure of hosting you again in the future!Kind regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Yogesh, Jupiter

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Andreas 21 apr. 2024
Thank you for the perfect rating! We're glad to hear that you had an excellent experience with us. If you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay!Best regardsAndreas and the AMERON Team

10/10 Fantastiskt

Ken, Columbus

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel in a great location
Bodde här 1 natt i april 2024
Svar från Andreas 15 apr. 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel and enjoyed our excellent location. Your satisfaction is our top priority, and we hope to welcome you back again in the future. Thank you for choosing us and for your kind words!Warm regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Alexandr

Great location super central to the city, helpful staff, reasonable prices.
Bodde här 1 natt i april 2024
Svar från Andreas 15 apr. 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's central location, helpful staff, and reasonable prices. Your satisfaction is our top priority, and we're pleased that we could contribute to making your stay enjoyable. We hope to have the pleasure of welcoming you back on your next visit. Thank you for choosing us and for your kind words!Warm regardsAndreas and the AMERON Luzern Team

4/10 Dåligt

Jihoon

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
숙소가 너무 좁아서 여행가방 펼쳐놓을 공간이 없음
Bodde här 2 nätter i april 2024
Svar från Andreas 13 apr. 2024
We're sorry to hear that you found the room too small for your liking. Your feedback is important to us, and we'll take it into consideration as we strive to improve our accommodations. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know.Best regards Andreas and the AMERON Team

8/10 Bra

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i april 2024
Svar från Andreas 13 apr. 2024
We're glad to hear that you had a great stay. If you have any suggestions or comments on how we can improve further, please feel free to share. Your feedback is valuable to us as we strive to make every guest experience exceptional.Best regardsAndreas and the AMERON Luzern Team

10/10 Fantastiskt

Alison, Tehachapi

Literally steps from the Chapel Bridge, Hotel AMERON Luzern Hotel Flora could not be faulted.
Bodde här 2 nätter i april 2024
Svar från Andreas 13 apr. 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a flawless experience at AMERON Luzern Hotel Flora and that our location near the Chapel Bridge exceeded your expectations. If you ever find yourself back in the area, we'd be delighted to welcome you again for another fantastic stay.

8/10 Bra

Simona

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parksuche und Parkmöglichkeit in der offensichtlichen Parkhäusern waren mühesam.
Bodde här 1 natt i april 2024
Svar från Andreas 8 apr. 2024
Thank you for your good feedback. We apologize for any inconvenience you experienced with parking. We understand that finding parking can be challenging, especially in busy areas. We'll take your comments into consideration to improve our parking options and make it easier for our guests in the future.Best regardsAndreas and the AMERON Luzern

10/10 Fantastiskt

Chandandeep

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Situated next to the Chapel bridge, this property has all the amenities that you need. 5 mins walk to the beautiful attraction and many dining options to choose from. The room and bathroom were clean. The staff is very friendly.
Bodde här 2 nätter i mars 2024
Svar från Andreas 8 apr. 2024
It sounds like you had a fantastic stay with us! We're delighted to hear that you enjoyed our convenient location next to the Chapel Bridge and found our amenities to your liking. It's great to know that you appreciated the cleanliness of the room and bathroom, as well as the friendliness of our staff. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Warm regards Andreas and the AMERON Team

10/10 Fantastiskt

Satwant

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very close to Lucerne train station and chapel bridge. It has lots of restaurants and bakeries near by. Staff is helpful and with comfort room you get some complimentary services which are cherry on top.
Bodde här 3 nätter i april 2024
Svar från Andreas 7 apr. 2024
Thank you for your fantastic rating! We're delighted to hear that you enjoyed the convenience of our location near Lucerne train station and the Chapel Bridge. It's great to know that you found our staff helpful and appreciated the complimentary services with the comfort room. We hope to welcome you back for another excellent stay in the future!Warm regardsAndreas and the AMERON Team

10/10 Fantastiskt

Rowena

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is excellent.
Bodde här 2 nätter i mars 2024
Svar från Andreas 4 apr. 2024
We're thrilled that you found our location excellent! Being centrally located allows our guests to easily access all the attractions and amenities that Lucerne has to offer. Whether it's exploring the historic Old Town, taking a leisurely stroll along the lake, or hopping on public transportation to venture further afield, our location makes it convenient for guests to make the most of their stay. If there's anything specific you'd like to know or if you have any further feedback to share, please feel free to reach out. We're here to ensure you have a fantastic stay!Best regards Andreas and the Flora Team

10/10 Fantastiskt

Angela, Houston

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Close to the covered chapel bridge, subway, and many dining options. Upon check in we also were given a code to use for free public transportation.
Bodde här 1 natt i mars 2024
Svar från Andreas 28 mars 2024
Thank you for your amazing review. We're pleased to hear that you enjoyed our convenient location. Providing you with a code for free public transportation upon check-in is part of our commitment to enhancing your overall experience and ensuring your stay is as convenient as possible. We hope to have the opportunity to welcome you back in the future!Kind regards Andreas and the Flora Team

10/10 Fantastiskt

Nicole

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Can get loud on weekends til very late
Bodde här 2 nätter i mars 2024
Svar från Andreas 19 mars 2024
Thank you for your feedback. We appreciate your positive comments. Regarding the noise on weekends, we apologize for any inconvenience this may have caused you. Indeed, due to our central location, there can be increased activity in the surrounding area, especially on weekends. We hope to have the opportunity to welcome you back in the future.Kind regards Andreas and the AMERON Luzern

8/10 Bra

Elena Ximena Velez

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Desayuno delicioso y excelente ubicación
Bodde här 1 natt i mars 2024
Svar från Andreas 24 mars 2024
Thank you for your feedback! We are delighted to hear that you enjoyed our delicious breakfast and found our location excellent. We strive to provide a delightful experience for all our guests, and we look forward to welcoming you back on your next visit.Best regards Andreas and the Team

10/10 Fantastiskt

Heidy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay in this hotel. We stayed in 4 different hotels in this trip, and this was the best. Location was steps away from the Chapel bridge. Close to the train station. Breakfast was very good with many choices. The whole hotel seems very clean. The bed was comfortable. The bathroom was very clean. Very organized in communication as I get emails for the city guest pass days before arrival.
Bodde här 3 nätter i februari 2024
Svar från Andreas 9 mars 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that we were able to provide you with a memorable experience. It's great to know that you appreciated our convenient location near the Chapel Bridge and train station, as well as our delicious breakfast options and cleanliness throughout the hotel. We strive to provide excellent service and communication, and we're glad to hear that you found our pre-arrival emails helpful. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards Andreas and the AMERON Team

8/10 Bra

Julia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property in a convenient location.
Bodde här 2 nätter i februari 2024
Svar från Andreas 5 mars 2024
Thank you for your feedback! We're glad to hear that you found our property nice and in a convenient location. We hope to have the opportunity to welcome you back in the future!Best regards Andreas and the AMERON Team