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Recensioner av Motel 6 Lumberton, NC

2 out of 5
Motel 6 Lumberton, NC
2361 Lackey St, Lumberton, NC

Recensioner

5,2
10 - Fantastiskt i betyg. 33 av 209 recensioner" "
8 - Bra i betyg. 28 av 209 recensioner" "
6 - Okej i betyg. 36 av 209 recensioner" "
4 - Dåligt i betyg. 27 av 209 recensioner" "
2 - Väldigt dåligt i betyg. 85 av 209 recensioner" "

4,8/10

Renlighet

6,6/10

Personal och service

4,8/10

Bekvämligheter

4,8/10

Boendets skick och faciliteter

5,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Alix

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Las habitaciones tienen demasiado olor a cigarro, demasiado ruido fuera y adentro, gente tirando tragos y sentándose en el coches o recargándose en el parking de otros coches.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 6 maj 2024
Hola Alix,¡Gracias por tomarse el tiempo para compartir su reseña! Nos enorgullecemos de brindar un descanso nocturno confortable, por lo que siempre nos decepciona saber que eso no sucede. Aunque esta vez no cumplimos con sus expectativas, nos comprometemos a hacerlo mejor la próxima vez y nos disculpamos por cualquier inconveniente.Lilith#Equipo6

2/10 Väldigt dåligt

Alison

Bodde här 1 natt i april 2024

6/10 Okej

Steven

Gillade: Boendets skick och faciliteter
Reservations on line.quick and fast check in.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 22 apr. 2024
Hi Steven,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Bra

Mary

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Personal och service
Decent for a quick night stay for yourself not with children or families. People live there. Like actually live there. There is a creepy field in the back so not go at night. Small roaches in room. And inconvenient parking where room was located very small room barely room to walk around in with 2 adults and a teenager. Bathroom door didn’t shut at all. LOVED THE HOT SHOWER AND WATER PRESSURE but you can not turn around in the shower if you are not smaller frame. Cleaning staff was super nicer and helpful!
Bodde här 2 nätter i mars 2024
Svar från Brand Experience Team 25 mars 2024
Hi Mary, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Bra

Steven

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 6 feb. 2024
Hi Steven,Thank you for positively rating your stay!Lilith#Team6

10/10 Fantastiskt

Hector

Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Juwan

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ion like nothing
Bodde här 2 nätter i januari 2024
Svar från Nancy Y. 16 jan. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okej

Vonya

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not for longer than one night
This place needs work, pillow was flat room was never cleaned. Room smelled like smoke this is definitely a motel. Needs some updating
Bodde här 3 nätter i november 2023
Svar från Nancy Y. 28 nov. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Bra

Diedra

Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 19 nov. 2023
Hello Diedra, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Fantastiskt

Sunita

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The motel was excellent for a night's stay. I would definitely choose this if i ever stay longer too.
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 27 sep. 2023
Hello Sunita, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 Okej

Irma

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från MP - Guest Relations Manager 31 okt. 2023
Hello Irma, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bra

Irene

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 27 sep. 2023
Hello Irene, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Fantastiskt

Ray

It’s ok not great
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 16 sep. 2023
Hello Ray, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 Okej

Shannon

Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 27 sep. 2023
Hello Shannon, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

Joseph

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Motel 6
The room they gave me was dirty and the refrigerator was broke and water was running on the floor and when I told the front desk and the just gave me towels and when I told them nothing happen
Bodde här 1 natt i augusti 2023
Svar från MP - Guest Relations Manager 2 sep. 2023
Hello Joseph, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

randall

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Get what you pay for. Very dirty... Gross...
Bodde här 1 natt i augusti 2023
Svar från MP - Guest Relations Manager 19 aug. 2023
Hello Randall, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okej

Amanda

Reste i grupp, Reste med familjen
Gillade inte: Boendets skick och faciliteter
I like the the shower with the glass doors very nice but the
Bodde här 2 nätter i juli 2023
Svar från MP - Guest Relations Manager 7 aug. 2023
Hello Amanda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Bra

Joseph

Gillade: Renlighet och personal och service
Good location right off I 95. Quiet and convenient.
Bodde här 1 natt i augusti 2023
Svar från Hitesh Shah 3 aug. 2023
Thank you for Business

6/10 Okej

John

Gillade: Personal och service
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 22 juli 2023
Hello John, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Dåligt

Dennis

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Should be named motel -1
Not a good room, bed was not comfortable and hard to get, pushed against wall made even worse. Bathroom has peeling paint on shower doors as well paint chips all over door and mirror. Towels were coming apart leaving a film of cotton all over after drying with them and a sliver of soap in sight😩
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 16 juli 2023
Hello Dennis, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Väldigt dåligt

Jennifer

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
First non-smoking room had burn holes in the bed cover. Moved to another room that clearly had not been cleaned in quite some time. Dead bugs and flies. Bathroom and refrigerator filthy. Old soap bar sitting on sink. Filth. Toilet and shower dirty. Bath mat stained and what looked like it was just hung to dry. Smelled musty. Afraid to get in the bed to sleep or turn off the light. Slept on top of the bed wrapped in my own blanket with the light on.
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 16 juli 2023
Hello Jennifer, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Dåligt

willard

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Strange women hanging out near check in. One asked me a strange question "Need help". These were NOT Motel 6 employees. Soap 2 bars, from previous guest till in shower soap holder ledges. Chairs were plastic, hard and uncomfortable in room. NO shampoo or conditioner in room. No restaurants close by. Only 1 pillow on bed...usually 4 at most hotels and motels. Towels were hard and seemed very old. Woman at check-in seemed a little scared to work here. Thanks for coffee in am.
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 11 juli 2023
Hello Willard, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Väldigt dåligt

Craig

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 11 juli 2023
Hello Craig, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Dåligt

Mark

Bodde här 1 natt i juni 2023
Svar från MP - Guest Relations Manager 23 juli 2023
Hello Mark, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

Michael

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disgusting and very dangerous residents.
Do not stay at this hotel. The hotel itself was in shambles. The ceiling above the shower leaked, there was very obvious roach droppings on all surfaces and the room looked like it hadnt been cleaned in months. The hotel was occupied by multiple prostitutes and at one point while unloading our car an SUV pulled up and a man with a handgun exited the vehicle and went to one of the upper units and had a discussion with an older woman who was having issues with her "client". This was one of the most terrifying experiences ive had staying at a hotel or just in general. The fridge was covered in roach droppings and the hotel looked like the pictures online were taken 10 years ago in comparison to the current condition. Staff was friendly but other than that i would never suggest anyone under any cercomstance stay here. The latch lock on the door was filed down to the point of easily being able to slide it out from outside the unit with the door cracked.
Bodde här 1 natt i juni 2023
Svar från MP - Guest Relations Manager 23 juni 2023
Hello Michael, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2/10 Väldigt dåligt

Carlos

Bodde här 1 natt i juni 2023
Svar från MP - Guest Relations Manager 30 juni 2023
Hello Carlos, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fantastiskt

Denise

Bodde här 1 natt i juni 2023
Svar från MP - Guest Relations Manager 6 juni 2023
Hello Denise, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Unfortunately, we were unable to stay for the night, because after checking in and paying for the room, we opened our door and the entire room wreaked of cigarette smoke. We specifically had reserved a non smoking room, because of my copd. We immediately went back to the front office, explained what was wrong, and asked for a different room. They were unable to accommodate us, so I had to demand a refund, and the lady at the desk printed me off a refund receipt. I would like to add, that when we pulled up to the motel, there were migrants hanging around everywhere, people were hanging their clothes on the fence around the property, people were working on cars in the parking lot. In all my years, staying at numerous Motel 6’s, I have never seen anything like this. I think that corporate should get involved in this… immediately
Bodde här 1 natt i maj 2023
Svar från MP - Guest Relations Manager 2 juni 2023
Hello Valued Customer, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2/10 Väldigt dåligt

Jaree, Baltimore

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2023
Svar från MP - Guest Relations Manager 2 juni 2023
Hello Jaree We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

Artia

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Disgusting... thank goodness this was just a quick stop to rest during a long road trip
Bodde här 1 natt i maj 2023
Svar från MP - Guest Relations Manager 22 maj 2023
Hello Artia, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 Fantastiskt

Dan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från MP - Guest Relations Manager 15 maj 2023
Hello Dan, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

8/10 Bra

Charla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från MP - Guest Relations Manager 9 maj 2023
Hello Charla, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Väldigt dåligt

donna

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet och bekvämligheter
Room wasn’t clean. Shower still had soap and wet towel in it. Definately not cleaned,
Bodde här 1 natt i april 2023
Svar från MP- Guest Relations Manager 3 maj 2023
Hello Donna, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bra

Julian

Bodde här 1 natt i april 2023
Svar från MP - Guest Relations Manager 12 apr. 2023
Hello Julian, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Try somewhere else
Really run down, stains on the mattress cover that were questionable, poorly designed parking lot that was hard to get out of. There was a layer of dust on the heater, water in the shower wouldn't get hot. The lady that checked us in was nice and the only bright spot in that whole place. Way overpriced for the condition.
Bodde här 1 natt i april 2023
Svar från MP- Guest Relations Manager 4 apr. 2023
Hello Valued Customer, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
was appropriate for a restful short sleep
Bodde här 1 natt i mars 2023
Svar från MP- Guest Relations Manager 25 mars 2023
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Dåligt

William

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Okay for one overnight stay.
Bodde här 1 natt i mars 2023
Svar från MP- Guest Relations Manager 25 mars 2023
Hello William, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från MP- Guest Relations Manager 25 mars 2023
Hello Valued Customer, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bra

Tyrone

Bodde här 1 natt i mars 2023
Svar från Sincerely, MP - Guest Relations Manager 21 mars 2023
Hello Tyrone, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okej

John

Affärsresenär, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient to highway and dining.Too much noise at 10pm from neighbors.
Bodde här 1 natt i februari 2023
Svar från Sincerely, MP - Guest Relations Manager 11 feb. 2023
Hello John, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 Dåligt

Denise

Bodde här 1 natt i januari 2023
Svar från Sincerely, MP - Guest Relations Manager 20 jan. 2023
Hello Denise, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Dåligt

Margaretha

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Thin walls , beds too soft not enough towels
Svar från Hitesh Shah 13 jan. 2023
Thank you

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
OWNER=CALL A PEST CONTROL CO, AND HIRE NEW MAIDS!!
THE OWNER of this hotel should be ashamed because it is not hard to call Terminix to get rid of the roaches and to hire people who know how to clean a hotel room!! This place was filthy and not at all like other Motel 6 hotels!! The telephone was so dirty and nasty with hair and wax built up that I had to hold the receiver away from my face to call the front desk! The towels and washclothes were dirty and hair on them. The walls in the bathroom had yellow urine stains all over it that I couldn't even use it cause I got nauseated!! I am not hard to please so when I tell you this was by far one of the nastiest hotels iv'e seen BELIEVE ME!!! The light fixtures, lamps, and tables all were nasty and dirty, the walls had stains that could easily been wiped cleaned of so its obvious the MAIDS don't give a dam about their job!! The roaches were so bad, crawling on the wall, bed and tables! I grabbed my stuff and said hell no this is it!! After killing 4, I refused to even sit on the bed so the thought of laying on it 2 sleep was out of the question!! The floor was dirty, dead roaches were in every corner, behind the micro and fridge! They were so nasty I couldn’t believe a MAID would think this is clean enough for someone to stay! The maids and owners must live in filth to think these rooms are acceptable! The front desk lady gave me another room after acting shocked when I told her about the roaches! SMH, now after reading the reviews I see her ass know how infested this place is!
Bodde här 1 natt i december 2022
Svar från Sincerely, MP - Guest Relations Manager 7 jan. 2023
Hello Valued Customer, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 Bra

rafik

Bodde här 1 natt i december 2022

6/10 Okej

Vincent

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It was cheap but room was sparse
Svar från Hitesh Shah 19 dec. 2022
thank you

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean room and easy check in!
Bodde här 1 natt i december 2022
Svar från Sincerely, MP - Guest Relations Manager 10 dec. 2022
Hello Ann, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 Fantastiskt

Walter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was great met my needs for sleep and restaurant in walking distance
Bodde här 1 natt i december 2022
Svar från Sincerely, MP - Guest Relations Manager 10 dec. 2022
Hello Walter, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 Fantastiskt

Tim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Sincerely, MP - Guest Relations Manager 10 dec. 2022
Hello Tim, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

2/10 Väldigt dåligt

Robert

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Filthiest I Ever Been In
Room was INFESTED INFESTED! With Roaches would never stay in another Hotei 6
Bodde här 1 natt i november 2022
Svar från Sincerely, MP - Guest Relations Manager 19 nov. 2022
Hello Robert, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Fantastiskt

Graham, Williamsburg

Gillade: Renlighet
Bodde här 1 natt i oktober 2022