Exteriör

Recensioner av Courtyard by Marriott Luton Airport

3.5 out of 5
Courtyard by Marriott Luton Airport
Airport Way, Luton, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 521 av 861 recensioner" "
8 - Bra i betyg. 226 av 861 recensioner" "
6 - Okej i betyg. 63 av 861 recensioner" "
4 - Dåligt i betyg. 18 av 861 recensioner" "
2 - Väldigt dåligt i betyg. 33 av 861 recensioner" "

9,4/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Tim

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Below everage.
As this hotel is supposed to be one of the best in the area it is not more than okey. It took more than five minutes to reach the reception from the hotel room telephone. The sink in the room did barely drained. And the restaurant is under all criticism, badly trained personnel and food that doesn’t taste or even tastes bad.
Bodde här 1 natt i maj 2023
Svar från Team Courtyard 15 maj 2023
Thank you Tim for your review. Sorry to learn that things were not up to your expectation on this occasion. We will ensure your feedback is taken seriously and will be sent to the management team. We hope to see you again soon. Best Wishes, Team Courtyard!

8/10 Bra

Claes

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel terrible food
Great hotel room, location and staff. Weirdly I had a terrible duvet - thin and lumpy - there were no extra blankets in the room. Secondly the food was truly awful. Calamari were loke mushy peas and got changed for nachos out of bag. The cheese burger was dry and tastless and the bun stale. Pity on such a great property in general.
Bodde här 1 natt i mars 2023
Svar från Team Courtyard Luton Airport 20 mars 2023
Hi Claes, Thank you for your feedback and we are pleased you felt the hotel was great in general. We are sorry to learn that the food didn't meet your expectation and we will ensure we feed this information back to our Head Chef for review. We hope to see you again soon!

10/10 Fantastiskt

Helena

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från Team Courtyard 19 okt. 2022
Thank you Helena for the great review! We hope you stay with us again soon!

10/10 Fantastiskt

leif

Bodde här 1 natt i augusti 2022
Svar från Front Office Manager 16 aug. 2022
Dear Leif, Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us and hope to see you back with us soon. Thank You, Courtyard By Marriott Luton Airport.

10/10 Fantastiskt

Hannu

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Mariateresa 20 feb. 2020
Dear Guest Thank you for choosing the Courtyard Luton Airport for your recent travels to London - Luton. We are delighted that you had an enjoyable stay. Thank you for your kind comments which I have shared with the team. Thanks for your recommendations and making us your choice of hotel in the area. Commitment to service and guest satisfaction is our main focus Thank you, once again, for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely Mariateresa Alfano Reservations Manager

6/10 Okej

Bonita

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Bar and restaurant was closed when we arrived.
Bodde här 1 natt i april 2024

8/10 Bra

Nicola

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Christopher

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Nice property
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Mia, Fayetteville

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the close proximity to airport and bus stop right in front of hotel for ease of travel.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

sax

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good stay, nice room. For some reason the TV Ethernet was hanging out of the TV so I had to fix that myself, check in took quite a long time for an unknown reason, however overall a decent stay and good links with the bus stop directly outside the hotel to the airport. Would stay again.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Chioma Rita

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Adelina

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice room and very comfy bed.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

James, Stockbridge

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Immaculately clean and comfortable
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Lorraine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fast easy check-in. Great restaurant and a wonderful bbuffet breakfast. Walking distance to and from the airport and near the town centre.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ahmed

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
EV charging available on site
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ferenc

Gillade: Renlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

paul

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One night stay, everything was great. Nothing to complain about and very conveniently situated for an early morning flight from luton.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Harvey

Bodde här 1 natt i februari 2024
Svar från Team Courtyard 29 feb. 2024
Thank you for your review. Please can we ask you to get in touch with the hotel to let us have more information around the score you have given as you have not left us any information so we cannot support or improve our services with no feedback which we value.

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Team Courtyard 29 feb. 2024
Thank you very much for your review - delighted that you enjoyed your visit. I look forwardto welcoming you back soon. Kind regards, Team Courtyard

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Bosco 15 jan. 2024
Thank you very much for your review - delighted that you enjoyed your visit. I look forwardto welcoming you back soon. Kind regards, Team Courtyard

10/10 Fantastiskt

Susana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel is a great option if you arrive to Luton airport. It is 15minutes walk from the airport. We arrived to the hotel around 10pm and the service was great at front desk and bar. They did not have food available at that time but there were several options open that you can order in Uber eats.
Bodde här 1 natt i januari 2024
Svar från Raza 13 jan. 2024
Thank you for your positive review! We're delighted you enjoyed our convenient location, excellent service at the front desk and bar. Apologies for the limited food options, but we're glad Uber Eats worked well for you. We appreciate your feedback and look forward to welcoming you back.Best regards

10/10 Fantastiskt

Viacheslav

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an amazing stay but the true highlight was the customer service provided by Getvele! She went out of her way to make us feel welcome and was so kind when she provided us breakfast even when we missed the closing time. Her generosity and hospitality makes us want to come back as soon as possible! Thank you Getvele!!
Bodde här 1 natt i december 2023
Svar från Raza 13 jan. 2024
Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay, and it's truly heartening to know that Getvele's exceptional customer service stood out as a highlight. Going above and beyond to make guests feel welcome is what we strive for, and we're delighted that Getvele's generosity and hospitality left such a positive impression on you. We'll be sure to pass on your gratitude to her. We can't wait to welcome you back soon!Warm regards,

10/10 Fantastiskt

Sonny

Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thank you for your kind comments and compliments – I am delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regards Team Courtyard

10/10 Fantastiskt

Sevdalina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very happy with our stay. Thank you.
Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thank you for your kind comments and compliments – I am delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regards Team Courtyard

2/10 Väldigt dåligt

Philip, Bellevue

Affärsresenär
Gillade inte: Personal och service
Terrible and rude staff. Not again.
Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thank you for your comments, we can assure you the matter is being looked in to and willbe dealt with accordingly. Kind regards,Team Courtyard

10/10 Fantastiskt

Samantha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Place to Stay
Very polite and friendly staff, would stay at this hotel again.
Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thank you for your kind comments and compliments – I am delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regards Team Courtyard

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
Great one night stay, food could be better
Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thank you for posting your thoughts on here. We really value your feedback.Kind regardsTeam Courtyard

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great one night stay
The food could be better.
Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thanks for your review. I’m glad you have a good stay with us. See you on your next trip.Kind regards,Team Courtyard

8/10 Bra

Berta

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Bosco 6 jan. 2024
Thanks for your review. I’m glad you have a good stay with us. See you on your next trip.Kind regards,Team Courtyard

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Bosco 6 jan. 2024
Thanks for your review. I’m glad you have a good stay with us. See you on your next trip.Kind regards,Team Courtyard

10/10 Fantastiskt

Margo

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Close to the airport, staff were friendly and food was nice.
Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thanks for your review. I’m glad you have a good stay with us. See you on your next trip.Kind regards,Team Courtyard

6/10 Okej

Nándor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Bosco 6 jan. 2024
Thanks for your review. I’m glad you have a good stay with us. See you on your next trip.Kind regards,Team Courtyard

10/10 Fantastiskt

NIGEL, Newtownards

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean, modern & spacious, quiet & convenient to the airport.
Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thanks for your review. I’m glad you have a good stay with us. See you on your next trip.Kind regards,Team Courtyard

8/10 Bra

Paul

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thanks for your review. I’m glad you have a good stay with us. See you on your next trip.Kind regards,Team Courtyard

8/10 Bra

Paula

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
OK but room for improvement..
My stay was ok.. The reception staff were ok, the check-in was to the point, bordering on unfriendly. The chap that assisted with my cable was very helpful and understanding.. The room was a good size, the bed was very comfortable, but a very thin duvet not sufficient.. luckily the shower was excellent.. but unfortunately there are a few points that kept it from being particularly enjoyable.. The room was extremely cold on arrival, not very welcoming on a frosty evening. The plug sockets should be international for an airport hotel and the USB’s are out dated.. I had to buy a cable from reception.. Unfortunately there was an over whelming smell of fish in the restaurant that would have prevented me from eating there had I wanted too.. It was even starting to permeate the reception area.. The use of microwaves in reception, although a handy thing to heat up meals, again left the reception area smelling of cooking food. It also looked like people were over cooking and the dishes were spilling there contents.. a job no one wants is having to clean this up..
Bodde här 1 natt i november 2023
Svar från Raza 13 jan. 2024
Thank you for sharing your thoughts. We appreciate your feedback and apologize for the inconveniences you encountered. We will address the check-in experience, room temperature, and restaurant odors promptly. Your insights are valuable, and we hope for another chance to exceed your expectations in the future.Best regards

6/10 Okej

Donika

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Les toilettes c’était bouché au restaurant il y avait une grosse araignée dangereuse j’ai appelé le serveur j’ai eux peur
Bodde här 2 nätter i december 2023
Svar från Bosco 6 jan. 2024
Thank you for posting your thoughts on here. We really value your feedback.Kind regardsTeam Courtyard

10/10 Fantastiskt

Diane

Bodde här 1 natt i december 2023
Svar från Bosco 6 jan. 2024
Thank you for posting your thoughts on here. We really value your feedback.Kind regardsTeam Courtyard

8/10 Bra

Philip

Gillade: Renlighet och personal och service
Good stay overall but
Was a decent stay however the room had a very noisy AC/heating system and a loud vibration in the room from some machinery somewhere. Managed to sleep through it but was pretty annoying
Bodde här 1 natt i november 2023
Svar från Bosco 6 jan. 2024
Thank you for posting your thoughts on here. We really value your feedback.Kind regards Team Courtyard

10/10 Fantastiskt

Ash

Bodde här 1 natt i oktober 2023
Svar från Bosco 15 jan. 2024
Thank you very much for your review - delighted that you enjoyed your visit. I look forwardto welcoming you back soon. Kind regards, Team Courtyard

10/10 Fantastiskt

Tunde

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and friendly staff
Bodde här 1 natt i november 2023
Svar från Bosco 15 jan. 2024
Thank you very much for your review - delighted that you enjoyed your visit. I look forwardto welcoming you back soon. Kind regards, Team Courtyard

10/10 Fantastiskt

Philip

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay, quiet rooms and very modern interiors.
Bodde här 1 natt i november 2023
Svar från Bosco 6 jan. 2024
Thank you for your kind comments and compliments – I am delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regardsTeam Courtyard

10/10 Fantastiskt

Lorraine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fast check in and out. Great staff and service in bar and restaurant. Comfy bed and sumptuous buffet breakfast. Always my go to place
Bodde här 1 natt i november 2023
Svar från Bosco 6 jan. 2024
Thank you for your kind comments and compliments – I am delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regardsTeam Courtyard

8/10 Bra

Elliott

Unfortunately the downside for me on this occasion was, my room was above the fitness area which was pretty loud at times. But still happy with my stay. Thank you
Bodde här 1 natt i november 2023
Svar från Bosco 6 jan. 2024
Thank you for your kind comments and compliments – I am delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regardsTeam Courtyard

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 10 nätter i november 2023
Svar från Bosco 6 jan. 2024
Thank you for your kind comments and compliments – I am delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regardsTeam Courtyard

6/10 Okej

Thomas

Bodde här 1 natt i november 2023
Svar från Bosco 6 jan. 2024
Thank you for your kind comments and compliments – I am delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regardsTeam Courtyard

10/10 Fantastiskt

Catherine, Tortola

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the snack station with microwave etc
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Daniel

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dreadful
Awful customer service
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Lisa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great airport hotel
Great hotel, clean and very comfortable. Would recommend without exception
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Scott

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Rob

Bodde här 2 nätter i oktober 2023