Exteriör

Recensioner av easyHotel Maastricht City Centre

2 out of 5
easyHotel Maastricht City Centre
12 Het Bat, Maastricht

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 163 av 478 recensioner" "
8 - Bra i betyg. 238 av 478 recensioner" "
6 - Okej i betyg. 50 av 478 recensioner" "
4 - Dåligt i betyg. 16 av 478 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 478 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Rodan

Bodde här 2 nätter i november 2023
Svar från EK 13 nov. 2023
Dear Rodan,We're sorry to hear that your experience fell short of expectations, and we appreciate your feedback. If you're open to providing more details about the specific aspects that were unsatisfactory, it would help us understand and address any concerns you may have had during your stay. Your comfort is our priority, and we value your input.If there's anything specific you'd like us to look into or improve, please feel free to share more details.Best regards,Team easyHotel Maastricht City Centre

10/10 Fantastiskt

Kasper

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Team easyHotel Maastricht City Centre 17 juli 2023
Dear Kasper,thank you for taking the time to leave us a review. We are very happy to see that you have enjoyed your stay with us and truly appreciate the fabulous rating. We hope to welcome you back at easyHotel Maastricht in the future.Kind regards,Team easyHotel Maastricht City Centre

4/10 Dåligt

Ludvig

Bodde här 1 natt i juni 2023
Svar från WV 28 juni 2023
Dear Ludvig,Thank you for leaving us a review, may I ask what was wrong with your stay so that we may investigate what happened?Kind regards,easyHotel Maastricht

8/10 Bra

Fri

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Vackert stad
Bodde här 1 natt i augusti 2019
Svar från Team easyHotel Maastricht 7 sep. 2019
Kära Fri, Tack för din recension! Bra att höra att du hade en trevlig vistelse. Vi hoppas att välkomna dig igen till vårt hotell! Vänliga hälsningar, Team easyHotel Maastricht centrum

2/10 Väldigt dåligt

Max

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Otrevlig personal
Otrevlig personal
Bodde här 1 natt i juli 2019
Svar från Team easyHotel Maastricht 19 aug. 2019
Kära Max, Tack för ditt meddelande! Irriterande att höra att vårt team inte behandlade dig ordentligt. Vi kommer att diskutera detta i vårt team under våra möten. Ändå hoppas vi att välkomna dig igen till vårt hotell. Vänliga hälsningar, Team easyHotel Maastricht centrum

10/10 Fantastiskt

Netty

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Prijs kwaliteit echt super voor 1 nachtje.
Bodde här 1 natt i april 2024
Svar från Team easyHotel Maastricht City Centre 4 maj 2024
Dear Netty,Thank you for your feedback! We're thrilled to hear that you found the price-quality ratio to be excellent for your one-night stay at easyHotel Maastricht City Centre.Providing great value for our guests is important to us, and we're delighted that we met your expectations in this regard.If there's anything else we can do to make your next stay even more enjoyable or if you have any specific requests, please feel free to let us know. We're here to ensure you have a comfortable and pleasant experience during your time with us.Warm regards,Team easyHotel Maastricht City Centre

8/10 Bra

Paul

Bodde här 2 nätter i april 2024
Svar från Team easyHotel Maastricht City Centre 11 maj 2024
Dear Paul,Thank you for your rating. We appreciate your feedback and are glad that you found your experience at easyHotel Maastricht City Centre to be satisfactory overall.If there are any areas where you feel we could improve and earn that extra star for a perfect score, please let us know. We're committed to providing the best possible experience for all our guests, and your input is invaluable to us.We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Team easyHotel Maastricht City Centre

6/10 Okej

Janneke

Heel erg basic kamer, klein, geen lampje bij derde bed, geen derde handdoek, geen bekertjes en dat alles voor een hoofdprijs van 350 € voor 2 nachten
Bodde här 2 nätter i mars 2024
Svar från Team easyHotel Maastricht City Centre 6 apr. 2024
Dear Janneke,Thank you for choosing easyHotel Maastricht City Centre and for sharing your feedback with us.We apologize for any inconvenience you experienced during your stay. It's disappointing to hear that the room did not meet your expectations in terms of size and amenities, especially considering the price paid.Your feedback is important to us, and we will review our room preparation procedures to ensure that all necessary amenities are provided for each guest, including additional towels and cups. Additionally, we will address the issue with the lighting on the third bed to enhance the overall comfort of our accommodations.We understand your concerns and apologize for any disappointment caused. Please feel free to reach out to our team directly if you would like to discuss your experience further or if there's anything we can do to improve your stay.Warm regards,Team easyHotel Maastricht City Centre

10/10 Fantastiskt

william

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It would have been nice if there was a laundry service or something in the hotel but otherwise the stay was very easy and nice.
Bodde här 4 nätter i mars 2024
Svar från Team easyHotel Maastricht City Centre 14 mars 2024
Dear William,Thank you for your feedback regarding your recent stay with us. We're glad to hear that you found your stay easy and enjoyable.Regarding the laundry service, we appreciate your suggestion and will certainly consider it for future improvements. While we currently do not offer laundry services on-site, we will explore options to provide such facilities for the convenience of our guests.If you have any further comments or suggestions, please feel free to let us know. We value your feedback and hope to welcome you back in the future.Kind regards,Team easyHotel Maastricht City Centre

8/10 Bra

Verena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Für einen Städtetrip eine super Lage. Das Personal war sehr freundlich und zuvorkommend.
Svar från Team easyHotel Maastricht City Centre 10 mars 2024
Dear Verena,Thank you for your kind words! We're delighted to hear that you enjoyed our hotel's location and found our staff to be friendly and accommodating. We hope you had a fantastic city trip in Maastricht. If you ever plan to visit again, we would be thrilled to welcome you back!Kind regards,Team easyHotel Maastricht City Centre

10/10 Fantastiskt

Karina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Top locatie
Bodde här 1 natt i februari 2024
Svar från Team easyHotel Maastricht City Centre 24 feb. 2024
Dear Karina,Thank you for your feedback! We're delighted to hear that you enjoyed our top location. We strive to provide a convenient and central base for our guests to explore Maastricht. If there are any other aspects of your stay you'd like to share or any suggestions for improvement, please feel free to let us know. We appreciate your support and hope to welcome you back again soon.Kind regards,Team easyHotel Maastricht City Centre

10/10 Fantastiskt

Susana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Maastricht é linda
Hotel compacto mas tem todo o necessário pra uma estadia de sucesso. Boa cama com lençóis e travesseiros de boa qualidade. Chuveiro quente, Tv , elevador. Enfim gostei e a localização é um bônus.
Bodde här 2 nätter i februari 2024
Svar från Team easyHotel Maastricht City Centre 8 feb. 2024
Dear Susana,Thank you for your positive feedback regarding your recent stay at easyHotel Maastricht City Centre.We're thrilled to hear that you found our hotel to have everything you needed for a successful stay, from the comfortable bed and quality amenities to our convenient location.We hope to have the pleasure of welcoming you back in the future!Kind regards,Team easyHotel Maastricht City Centre

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable with basic facilities
Excellent location for my needs, on the edge of the old town and a short walk across the river to the station. Basic but comfortable room as with all Easy hotels - nothing in the rook refreshment wise or such as hairdryers but warm in what was snowy, cold weather.
Bodde här 2 nätter i januari 2024
Svar från easyHotel Maastricht 29 jan. 2024
Dear John,Thank you for your wonderful review! We're delighted to hear that our hotel's location perfectly suited your needs, providing easy access to the old town and a convenient walk to the station. We're glad you found the room comfortable, especially during the snowy, cold weather.Your feedback is valuable to us, and we appreciate your understanding of our basic amenities in the room, and that we provide hairdryers and refreshments only at reception. If there's anything specific you'd like for your next visit, please feel free to let us know.Safe travels, and we can't wait to host you again!Best regards,The team at easyHotel Maastricht City Centre

10/10 Fantastiskt

Rui

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property with fantastic view of river Staff incredibly friendly and courteous Room clean and bed comfortable
Bodde här 1 natt i januari 2024
Svar från easyHotel Maastricht 29 jan. 2024
Dear Rui,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the fantastic view of the river from our property and that our staff made your stay memorable with their friendliness and courtesy. It's great to know that you found the room clean and the bed comfortable.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like for your next visit, please feel free to let us know.Safe travels, and we can't wait to host you again!Best regards,The team at easyHotel Maastricht City Centre

8/10 Bra

Chris

Gillade: Renlighet och boendets skick och faciliteter
Prima hotel in centrum van Maastricht. Op loopafstand van treinstation. Inchecken ging netjes. Personeel aan balie mag wat vriendelijker. Geen aannamen doen zonder mensen aan te kijken en iets meer oog voor de mensen die voor je staan is een tip.
Bodde här 1 natt i januari 2024
Svar från FP 30 jan. 2024
Beste Chris,Hartelijk dank voor je beoordeling en feedback. We zijn verheugd om te horen dat je over het algemeen een aangenaam verblijf hebt gehad in ons hotel en dat het inchecken soepel verliep.We waarderen ook je opmerkingen over het personeel aan de balie. Jouw feedback is belangrijk voor ons, en we zullen ervoor zorgen dat deze wordt gedeeld met het team, zodat we onze service kunnen verbeteren.We hopen dat je desondanks hebt genoten van je tijd in Maastricht en dat we je in de toekomst opnieuw mogen verwelkomen. Als er specifieke zaken zijn waarvan je zou willen dat we er rekening mee houden bij je volgende bezoek, laat het ons dan gerust weten.Met vriendelijke groet,FP Team easyHotel Maastricht City Centre

6/10 Okej

Brian

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
Easy walking distance to all shops,sites of interest etc. staff were very helpful and friendly. Almost no amenities at hotel but you get what you expect from a clean and vey basic hotel.
Bodde här 3 nätter i december 2023
Svar från FP 23 dec. 2023
Dear guest,Thank you for choosing easyHotel Maastricht City Centre and taking the time to share your experience. We're pleased to hear that you found our hotel's location convenient for exploring the city center, and we appreciate your positive comments about our helpful and friendly staff. As a budget hotel, we aim to provide clean and basic accommodations, and we're glad you had a satisfactory stay.It was a pleasure to have you as our guest, and we hope to welcome you back for another visit in the future.Kind regards,FP Team easyHotel Maastricht City Centre

10/10 Fantastiskt

Annette valentin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
God beliggenhed Stort værelse, gode senge, kunne godt have brugt en god stol på værelset. Flink personale
Bodde här 1 natt i december 2023
Svar från FP 20 dec. 2023
Dear Annette,It's great to hear that you enjoyed the hotel's good location, spacious room, comfortable beds, and encountered friendly staff. Your feedback about the need for a good chair in the room is valuable information, and it's often details like these that can contribute to an even more comfortable stay.We hope to welcome you again, Kind regards, FP Team easyHotel Maastricht City Centre

4/10 Dåligt

rene

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från FP 20 dec. 2023
Dear Rene,It would be helpfull for our understanding that you would be a little bit more specific in your review.We hope to welcome you again. Kind regards, FP Team easyHotel Maastricht City Centre

8/10 Bra

Saskia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jammer, dat bedlampje kapot was (kon niet makkelijk gerepareerd worden)… en dat voor een kamer van ruim 350 euro😰. Echt top locatie, super vriendelijk personeel!
Bodde här 1 natt i december 2023
Svar från Team easyHotel Maastricht City Centre 17 dec. 2023
Dear Saskia,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our great location and super-friendly staff. However, we sincerely apologize for the inconvenience caused by the broken bedside lamp in your room. We understand how important a comfortable and fully functional room is for our guests, especially at the price point you mentioned.Please rest assured that we take your feedback seriously, and we will work to address the issue promptly. Our maintenance team will be informed to ensure that such situations are avoided in the future. Your satisfaction is our priority, and we apologize for any disruption this may have caused during your stay.If there's anything specific you would like us to address or if you have additional feedback, please feel free to contact us directly. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Team easyHotel Maastricht City Centre

8/10 Bra

Jane

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Central beliggenhed i hjertet af Maastricht
Hotellet ligger dejlig centralt , god og venlig service , men kunne godt bruge en stol til at sidde i .
Bodde här 2 nätter i december 2023
Svar från Team easyHotel Maastricht City Centre 17 dec. 2023
Dear Jane,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you appreciated our central location and experienced good and friendly service from our staff.We value your suggestion regarding the need for a chair in the room. Guest feedback is crucial for us as we continually strive to enhance our accommodations. We will take your comment into consideration as we review and make improvements to our room features.We appreciate your patronage and hope to have the opportunity to welcome you back for another positive experience in the future. If there are any additional suggestions or preferences you'd like to share, please feel free to let us know.Best regards,Team easyHotel Maastricht City Centre

8/10 Bra

Salo

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Team easyHotel Maastricht City Centre 17 dec. 2023
Thank you for providing a rating for your experience. We appreciate your feedback and are glad to hear that you had a positive overall experience. If there are any specific areas where we can improve and earn those additional two stars in the future, please feel free to share your insights. We value your input and look forward to the opportunity to welcome you back for an even better stay.Best regards,Team easyHotel Maastricht City Centre

6/10 Okej

Judit van der

Reste i grupp
Gillade: Personal och service
Vriendelijk personeel, dichtbij centrum, redelijk stil. Goed bed maar zeer basale/minimale inrichting kamer. Prijs - kwaliteit verhouding niet in orde, vanwege concert bekende Nederlander exorbitant hoge prijs voor zeer basale hotelkamer.
Bodde här 1 natt i december 2023
Svar från Team easyHotel Maastricht City Centre 17 dec. 2023
Dear Judit,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our staff friendly, the location convenient, and the overall atmosphere fairly quiet. However, we regret that you found the room furnishings to be very basic and minimal.Your comments about the price-quality ratio during the concert event are duly noted. We understand the importance of fair pricing, and we apologize if you felt the rate did not align with the room amenities. We will review our pricing policies to ensure that they are reasonable and reflective of the value we aim to provide.We appreciate your insights, and if there's anything specific you believe we can improve or if you have additional suggestions, please feel free to share them with us. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Team easyHotel Maastricht City Centre

10/10 Fantastiskt

satoshi

Gillade: Personal och service
Bodde här 1 natt i december 2023
Svar från mstcc.fo 12 dec. 2023
Dear guest,Thank you so much for your fantastic rating! We're thrilled to hear that you had a 10 out of 10 experience at easyHotel Maastricht City Centre. We appreciate your positive feedback and hope to welcome you back for another excellent stay in the future.If you have any specific comments or suggestions on how we can make your next visit even more enjoyable, please feel free to share them with us. We value your input and strive to provide the best possible experience for our guests.Kind regards,Team easyHotel Maastricht City Centre

8/10 Bra

Joe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was easy to find, right across the bridge and some rooms have nice views of the river. My room was compact but modern and clean, and everything worked well. I just wish it had a coffee machine in the room.
Bodde här 4 nätter i november 2023
Svar från Team easyHotel Maastricht City Centre 4 dec. 2023
Dear guest,Thank you for choosing easyHotel Maastricht City Centre and taking the time to share your experience. We're delighted to hear that you found our hotel easy to find and that you appreciated the modern, clean, and well-functioning room. We also appreciate your suggestion regarding the coffee machine, and we'll take this into consideration as we aim to enhance our guests' experience.At easyHotel, we strive to offer budget-friendly accommodation by providing the essentials in our rooms. While we currently do not have coffee machines in the rooms, we do offer a coffee machine at the reception for our guests to enjoy. We understand that each guest has different preferences and needs, and we value your feedback to continually improve our services.It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future.Kind regards,Team easyHotel Maastricht City Centre

8/10 Bra

Mariken

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location of the hotel is really in the centre of Maastricht. We didn't use our car the whole weekend. The room was small but clean and perfect when you only have to sleep and shower. The employees were friendly and helpfull. The only thing that bothered us was the noice outside of the hotel. It was very loud as the hotel didn't have isolated windows and people who went out were passing by.
Bodde här 1 natt i november 2023
Svar från team easyhotel Maastricht City Centre 18 nov. 2023
Dear Mariken,Thank you for choosing easyHotel Maastricht City Centre and taking the time to share your experience. We're pleased to hear that you enjoyed our central location, cleanliness, and the helpfulness of our staff.We understand your concern about the noise from outside. We apologize for any inconvenience this may have caused. We are continuously working to improve our guests' experience, and we appreciate your feedback.If you decide to stay with us again, please consider requesting a room away from the street to minimize noise disturbances.We look forward to the opportunity of welcoming you back in the future. If you have any further comments or questions, please feel free to reach out.Best regards,Team easyHotel Maastricht City Centre

6/10 Okej

Nafiye Cigdem

Affärsresenär
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Location is perfect! The walls are too thin that can make you uncomfortable if you happen to have a noisy neighbour, which in my case there was. You have to ask the receptionist for an air-dryer because there isn't in the room. I stayed 4 nights and if not asked they do not clean the room. Check-out time is 10 am; for 15 euros you can buy late check-out and if you want to leave your luggage after the check-out, it is 4 euros.
Bodde här 4 nätter i oktober 2023
Svar från FP 4 nov. 2023
Dear guest,Thank you for sharing your thoughts on your recent stay at our hotel. We're glad to know that you found our location perfect for your needs. We understand your concerns about noise levels and the lack of an hair dryer in the room, at our 24 hours reception you can borrow a hair dryer and they can provide you clean towels also.Our focus on providing affordable accommodations may result in some limitations in amenities. As for housekeeping and check-out options, we appreciate your feedback, which will help us make improvements.If you have any further comments or questions, please don't hesitate to reach out. We value your feedback and hope to welcome you back in the future.Best regards,Team easyHotel Maastricht City Centre

8/10 Bra

GABRIEL

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La atención fue muy buena, son muy amables, todo en general muy bien. Gracias
Bodde här 4 nätter i september 2023
Svar från FP 27 okt. 2023
Gracias por compartir tu amable opinión sobre tu reciente estadía en easyHotel Maastricht City Centre. Nos complace saber que disfrutaste de nuestra atención y que tu experiencia en general fue positiva. Estamos aquí para brindarte la mejor experiencia posible.Esperamos poder recibirte de nuevo en el futuro. Si tienes algún comentario adicional o preguntas, no dudes en ponerte en contacto.Saludos cordiales,El equipo de easyHotel Maastricht City Centre

6/10 Okej

Femke

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Goede ligging in het centrum van Maastricht. Kamer was klein en eenvoudig. Onze kamer had geen ramen, alleen dakramen zodat er wel daglicht binnenkwam.
Bodde här 1 natt i oktober 2023
Svar från FP 26 okt. 2023
Sehr geehrter Gast,Vielen Dank für Ihr Feedback und Ihre ehrliche Meinung zu Ihrem Aufenthalt im easyHotel Maastricht City Centre. Wir bedauern sehr, dass Sie mit Ihrem Aufenthalt unzufrieden waren.Wir möchten klarstellen, dass easyHotel ein Konzept für Selbstbedienung und günstige Preise ist, und wir bieten in der Regel keinen Zimmerservice oder Reinigung während des Aufenthalts an. Auf unserer Website und bei der Buchung weisen wir darauf hin, dass unser Hotel keinen Frühstücksservice anbietet. Wir bedauern, dass diese Aspekte nicht Ihren Erwartungen entsprachen.In Bezug auf die Lautstärke verstehen wir, dass unser Standort im Stadtzentrum einige Herausforderungen mit sich bringen kann. Wir arbeiten jedoch ständig daran, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten.Wir entschuldigen uns erneut für die Unannehmlichkeiten, die Sie während Ihres Aufenthalts erlebt haben, und hoffen, dass Sie uns in der Zukunft eine weitere Gelegenheit geben, Sie von unserem Hotel zu überzeugen.Mit freundlichen Grüßen,FP Team easyHotel Maastricht City Centre

6/10 Okej

Seiling

Reste med sin partner
Kein Zimmerservice wie säubern BAD WC, selbst das Bettenmacher, naja Jugendherberge hatte ich nicht gebucht!! Zimmer zur Straße sehr,sehr Laut!!!! Metallfenster ohne Gummidichtungen. Gespräche auf dem Bürgersteig von Passanten, jedes Wort zu hören! Werden nicht nochmals EASYHOTEL buchen, das Zimmer, ein Hühnerstall ist größer. Leider mal ein unzufriedener GAST., und schreiben Sie doch bitte das KEIN Frükstücksservice geboten wird!!!!!!
Bodde här 3 nätter i oktober 2023
Svar från FP 26 okt. 2023
Sehr geehrter Gast,Vielen Dank für Ihr Feedback und Ihre ehrliche Meinung zu Ihrem Aufenthalt im easyHotel Maastricht City Centre. Wir bedauern sehr, dass Sie mit Ihrem Aufenthalt unzufrieden waren.Wir möchten klarstellen, dass easyHotel ein Konzept für Selbstbedienung und günstige Preise ist, und wir bieten in der Regel keinen Zimmerservice oder Reinigung während des Aufenthalts an. Auf unserer Website und bei der Buchung weisen wir darauf hin, dass unser Hotel keinen Frühstücksservice anbietet. Wir bedauern, dass diese Aspekte nicht Ihren Erwartungen entsprachen.In Bezug auf die Lautstärke verstehen wir, dass unser Standort im Stadtzentrum einige Herausforderungen mit sich bringen kann. Wir arbeiten jedoch ständig daran, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten.Wir entschuldigen uns erneut für die Unannehmlichkeiten, die Sie während Ihres Aufenthalts erlebt haben, und hoffen, dass Sie uns in der Zukunft eine weitere Gelegenheit geben, Sie von unserem Hotel zu überzeugen.Mit freundlichen Grüßen,FP Team easyHotel Maastricht City Centre

10/10 Fantastiskt

TPM

Gillade: Bekvämligheter
Hele fijne rustige accomodie
Bodde här 4 nätter i oktober 2023
Svar från FP 21 okt. 2023
Beste TPM,Bedankt voor uw feedback over uw recente verblijf bij easyHotel Maastricht City Centre. We zijn blij om te horen dat u ons hotel als rustig en aangenaam hebt ervaren.We hopen u in de toekomst opnieuw te mogen verwelkomen. Als u verdere opmerkingen of vragen heeft, aarzel dan niet om contact met ons op te nemen.Met vriendelijke groet,FP Team easyHotel Maastricht City Centre

8/10 Bra

Alain

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
De ligging was perfect
Bodde här 1 natt i oktober 2023
Svar från FP 21 okt. 2023
Beste AainDank u voor uw feedback betreffende uw recente verblijf bij easyHotel Maastricht City Centre. We zijn blij om te horen dat u tevreden was met onze locatie.We hopen u in de toekomst weer te mogen verwelkomen. Als u verdere opmerkingen of vragen heeft, aarzel dan niet om contact met ons op te nemen.Met vriendelijke groet,FP Team easyHotel Maastricht City Centre

8/10 Bra

Linda Jane

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I find it odd that so many countries don't offer wash cloths/face towels. While the property was nice and comfortable, it was very very basic, no frills but the price was right :-) There were no glasses/cups - again maybe and American thing? Also I notified them that the soap in the shower was VERY low. It was not filled and when I stated it again upon leaving they did not seem to believe it has not been filled
Bodde här 1 natt i oktober 2023
Svar från FP 21 okt. 2023
Dear Linda Jane,Thank you for taking the time to share your feedback regarding your recent stay at easyHotel Maastricht City Centre. We're glad to hear that you found our property nice and comfortable and that the price suited your expectations.We apologize for any inconvenience you experienced regarding the washcloths/face towels, glasses/cups, and the soap in the shower. We'll be sure to address these concerns with our team to ensure better service in the future.Your feedback is valuable to us, and we appreciate your input as we continue to improve our guests' experience. We hope to have the opportunity to welcome you back in the future.If you have any further comments or questions, please feel free to reach out.Best regards,FP Team easyHotel Maastricht City Centre

6/10 Okej

Cindy

Gillade: Renlighet
Bodde här 1 natt i september 2023
Svar från Team easyHotel Maastricht City Centre 28 sep. 2023
Dear Cindy,thank you for your review! We look forward to welcome you again soon!Kind regards,Team easyHotel Maastricht City Centre

10/10 Fantastiskt

bronwen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Within walking distance to points of interest
Bodde här 1 natt i september 2023
Svar från FP 7 okt. 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at easyHotel Maastricht City Centre. We're pleased to hear that you found our location convenient, with points of interest within walking distance.We hope to have the pleasure of welcoming you back in the future. If you have any further comments or questions, please don't hesitate to reach out.Best regards,Team easyHotel Maastricht City Centre

8/10 Bra

Ina

Reste i grupp
Gillade: Renlighet och personal och service
Prima Lage
Bodde här 2 nätter i september 2023
Svar från FP 24 sep. 2023
Dear Ina, thank you for rating our hotel whit 4 stars. We hope to welcome you again. Kind regards, FP Team easyHotel Maastricht City Centre

10/10 Fantastiskt

Robert

We would stay again.
Convenient location, clean small room and friendly staff.
Bodde här 1 natt i september 2023
Svar från FP 16 sep. 2023
很高兴听到您觉得我们的位置非常方便。如果您有任何其他问题或需要进一步的帮助或建议,欢迎随时告诉我们。我们期待着再次为您提供优质的服务,希望您在下次的访问中能够有一个愉快的体验。再次感谢您选择了我们。

10/10 Fantastiskt

Ping Chi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
位置很方便
Bodde här 2 nätter i september 2023
Svar från FP 16 sep. 2023
很高兴听到您觉得我们的位置非常方便。如果您有任何其他问题或需要进一步的帮助或建议,欢迎随时告诉我们。我们期待着再次为您提供优质的服务,希望您在下次的访问中能够有一个愉快的体验。再次感谢您选择了我们。

10/10 Fantastiskt

Renaud

Bodde här 4 nätter i augusti 2023
Svar från FP 6 sep. 2023
Dear Renaud,Thank youfor rating us with 5 stars.We hope to welcome you again..!Kind regards, FP Team easyHotel Maastricht City Centre

8/10 Bra

Eduardo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Muy bien situado y confortable
Teniendo en cuenta los pocos alojamientos económicos en la ciudad, este hotel ofrece muy buena localización, limpieza y confortabilidad a un precio razonable.
Bodde här 1 natt i augusti 2023
Svar från Team easyHotel Maastricht City Centre 25 aug. 2023
Dear Eduardo,We're delighted to read your thoughtful review of easyHotel! It's fantastic to know that you appreciated the value we offer with our prime location, cleanliness, and comfort, all at a reasonable price. We understand the importance of providing an affordable yet enjoyable stay, and we're glad that we could meet your expectations. Your kind words are truly encouraging and motivate us to maintain our commitment to providing excellent service. If you have any further comments or suggestions, please don't hesitate to share. We look forward to hosting you again in the future for another wonderful experience.Kind regards,Team easyHotel Maastricht City Centre

8/10 Bra

Valeriy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
It's greatly located near the main sights. The room is really minimalistic (beds, toilet, shower, tiny bedside shelves) but clean and quiet. The clerk kindly allowed us to store our luggage until the check in time for free (although the website said we had to pay extra which would have been unpleasant. Beds were comfortable and the curtains were great in blocking the light coming from small windows.
Bodde här 1 natt i augusti 2023
Svar från FP 25 aug. 2023
Dear Valeriy, thank you for taking the time to share your experience at easyHotel! We're thrilled that you found our prime location near the main sights to be a highlight of your stay. It's wonderful to hear that despite the minimalistic nature of our rooms, you found them clean and quiet. We're pleased that our staff went above and beyond to accommodate your needs, including the complimentary luggage storage, and we apologize for any confusion caused by the website information. Your comfort is important to us, so we're glad you enjoyed our comfortable beds and light-blocking curtains. Your feedback is invaluable as it helps us continually improve our services. We're grateful for your visit and hope to have the pleasure of hosting you again whenever you're in the area.Kind regards, FP Team easyHotel Maastricht City Centre

8/10 Bra

Avishag, Ein HaMifratz

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel. You won't get anything fancy, just the bare necessities — which match the price well. It is a really good value for money. We had only two problems with the room: the floor was a bit stained, probably something permanent because the room seemed very clean, and the windows don't isolate street noise very well.
Bodde här 1 natt i augusti 2023
Svar från FP 25 aug. 2023
Dear Avishag, thank you for your positive review of easyHotel! We're pleased to hear that you found our hotel to be an excellent choice and a great value for money. Our focus on providing the essentials at an affordable price is designed to meet the needs of budget-conscious travelers, and we're glad to see that reflected in your experience.We apologize for the inconveniences you faced with the stained floor and street noise. Your feedback is valuable, and we'll definitely look into these matters to ensure a better experience for future guests. It's wonderful that you noticed the overall cleanliness of the room, and we appreciate your understanding regarding the limitations in certain aspects.We're grateful for your stay and your feedback. If your travels bring you back to the area, we would be delighted to welcome you again and provide an even better experience. Kind regards, FP Team EasyHotel Maastricht City Centre

10/10 Fantastiskt

Erwin

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Das hotel is sehr gut zu erreichen, Zentrum nah und direkt am Wasser. Sehr ruhig trotz Hauptstraße und sehr nettes und hilfsbereiten Personal. Immer wieder gerne 👍
Bodde här 4 nätter i augusti 2023
Svar från FP 25 aug. 2023
Beste Erwin, Vielen Dank für Ihre Bewertung des easyHotel! Es freut uns zu hören, dass Sie unsere zentrale Lage, die Nähe zum Zentrum und zum Wasser sowie die Ruhe trotz der Hauptstraße geschätzt haben. Unser Team legt großen Wert auf Freundlichkeit und Hilfsbereitschaft, und es ist schön zu hören, dass Sie mit unserem Personal zufrieden waren. Wir danken Ihnen für Ihr positives Feedback und würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. FP Team easyHotel Maastricht City Centre

8/10 Bra

Claudia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Das Hotel liegt direkt im Zentrum, so dass alles sehr zu erreichen ist. Das Personal war freundlich. 10 Gehmimuten entfernt ist ein eingezäunter Parkplatz , auf dem man für 12 Euro (für einen Tag) parken kann. Leider war unser Zimmer in der Nähe der Rezeption, so dass man im Zimmer viel vom Stimmengewirr mitbekommen hat. Die Verbindungstür wurde in der Nacht geschlossenen. Leider hat man aber in der Nacht immer wieder gehört, wenn die Tür zuflog, so dass unsere Schlaf mehrfach unterbrochen wurde. Das Zimmer hatte kein Fenster, sondern ein Oberlicht, so dass man sich im Zimmer sehr bekemmend fühlte.
Bodde här 1 natt i augusti 2023
Svar från Team easyHotel Maastricht City Centre 14 aug. 2023
Dear Claudia,Thank you for taking the time to share your experience at the easyHotel. It's great to hear that the hotel's central location made it convenient for you to access everything you needed. We appreciate your kind words about the friendly staff and the nearby parking option.We apologize for the inconvenience you experienced with the noise from the reception area and the connecting door. It sounds like this had a negative impact on your sleep, and we understand how important a restful night's sleep is during your stay. We will definitely take your feedback into consideration to improve our guests' overall experience.We're sorry to hear that the room design, with a skylight instead of a window, contributed to a feeling of oppressiveness. Your feedback regarding the room's ambiance is valuable, and we'll use it to explore ways to create a more comfortable and inviting atmosphere for our guests.We truly value your input and hope that despite these setbacks, you were able to enjoy some aspects of your stay. If you decide to give us another chance in the future, we'll strive to provide you with a more pleasant and relaxing experience. Thank you for choosing easyHotel for your accommodation, and we hope to have the opportunity to welcome you back.Kind regards,Team easyHotel Maastricht City Centre

8/10 Bra

jan-erik

Bodde här 1 natt i juli 2023
Svar från Team easyHotel Maastricht City Centre 31 juli 2023
Dear Jan-erik , thank you for the positive review! We look forward to welcoming you back to our hotel soon. Best regards, Team easyHotel Maastricht City Centre

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från Team easyHotel Maastricht City Centre 31 juli 2023
Dear Andrea , thank you for the positive review! We look forward to welcoming you back to our hotel soon. Best regards, Team easyHotel Maastricht City Centre

8/10 Bra

Iadranca, Timisoara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was perfect
Bodde här 1 natt i juli 2023
Svar från Team easyHotel Maastricht City Centre 26 juli 2023
Dear Iadranca,Thank you for taking the time to leave us a review. We are really happy to see such a positive rating and hope to welcome you back at easyHotel Maastricht soon.Kind regards,Team easyHotel Maastricht City Centre

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Team easyHotel Maastricht City Centre 26 juli 2023
Dear Richard,Thank you for taking the time to leave us a review. We are really happy to see such a positive rating and hope to welcome you back at easyHotel Maastricht soon.Kind regards,Team easyHotel Maastricht City Centre

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Alles goed geregeld top
Bodde här 1 natt i juli 2023
Svar från Team easyHotel Maastricht City Centre 26 juli 2023
Dear Peter,Thank you for taking the time to leave us a review. We are really happy to see such a positive rating and hope to welcome you back at easyHotel Maastricht soon.Kind regards,Team easyHotel Maastricht City Centre

4/10 Dåligt

David

Gillade inte: Rummets bekvämlighet
Massively overpriced
I have never paid so much for so little. No drawers, ridiculously tiny area to hang clothes. Thin thin towels, one each only. Soap dispenser and nothing else. Needless to say the bed and the room were small with one hard pillow each. The room was not serviced during our 3 day stay. No restaurant thus no breakfast facility. The only saving grace is it’s location by the river and close to old Maastricht and the three staff we met made it all tolerable.
Bodde här 3 nätter i juli 2023
Svar från Team easyHotel Maastricht City Centre 23 juli 2023
Dear David,Thank you for sharing your feedback regarding your recent stay at easyHotel. We sincerely apologize for the aspects of your experience that fell short of your expectations.We understand the importance of a comfortable and well-equipped room for our guests, and we regret that you found the amenities provided to be insufficient. As an economy hotel, our rooms are designed to offer the essentials for a convenient stay. However, we take your comments seriously, and we will review the options available to enhance the amenities in our rooms.Regarding the room servicing during your stay, we only provide a free room cleaning for those that stay 5 nights or longer.We regret that we do not have a restaurant or breakfast facility on-site. As a budget-friendly option, we aim to provide competitive rates while being situated in central locations to offer easy access to local dining options.On a positive note, we're delighted to hear that you appreciated our hotel's location by the river and its proximity to the charming old Maastricht. We're also glad to hear that our team made a positive impression on you, as providing excellent service is one of our top priorities.Your comments are valuable to us, and we will use them to improve the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.Best regards,Team easyHotel Maastricht City Centre

8/10 Bra

Jennie

Bodde här 1 natt i juli 2023
Svar från Team easyHotel Maastricht City Centre 12 aug. 2023
Dear Jennie,thank you for taking the time to leave us a review. We are happy to see such a postive rating and hope to welcome you back at easyHotel Maastricht in the future.Kind regards,Team easyHotel Maastricht City Centre