Trädgård
Se tillgänglighet

Recensioner av Bear Creek Mountain Resort

3.5 out of 5
Bear Creek Mountain Resort
101 Doe Mountain Lane, Macungie, PA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 427 av 706 recensioner" "
8 - Bra i betyg. 172 av 706 recensioner" "
6 - Okej i betyg. 74 av 706 recensioner" "
4 - Dåligt i betyg. 26 av 706 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 706 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

William, Perkiomonville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Sean L 9 maj 2024
Thank you for staying with us!

10/10 Fantastiskt

Andrew

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place! We’ve been first time with our friends who advised us this hotel. We have great memories and of course will come back next year 😁
Bodde här 1 natt i februari 2024
Svar från Sean L 9 maj 2024
Thank you for choosing to stay with us! We are thrilled to hear you enjoyed your stay. We look forward to welcoming you back in the future!

10/10 Fantastiskt

Alexandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 1 natt i april 2024
Svar från Sean L 9 maj 2024
Thank you for choosing to stay with us!

10/10 Fantastiskt

Moe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort was ok during our stay. There wasn’t much to do as far as entertainment during our stay. The bars closed at 10pm on a Fri/Sat was surprising. They had karaoke during the week, but nothing on the weekends. Management should consider getting some pool tables, dart board, shuffle board. The resort is huge and has potential to offer more than what’s available. And please stop booking families with kids next to a room that has a couple. Some couples may be looking for a quiet weekend getaway.
Bodde här 2 nätter i mars 2024
Svar från Sean L 20 apr. 2024
Thank you for sharing your experience. Your feedback is essential in our effort to improve our service standards. I apologize for the service shortfalls you experienced. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Fantastiskt

Caitlin

Reste i grupp
Gillade: Bekvämligheter
N/A
Bodde här 1 natt i mars 2024
Svar från Sean L 10 apr. 2024
Thank you!

6/10 Okej

Carly

Bodde här 1 natt i mars 2024
Svar från Sean L 20 apr. 2024
Thank you for rating your stay.

4/10 Dåligt

Jessica

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sean L 19 mars 2024
We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Bear Creek Mountain Resort!!All The Best,Sean Lauth

10/10 Fantastiskt

david

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at the resort on the last weekend they were open. The slopes were not the best condition for avid skiers but we were teaching our children for the first time and it was really great as there were no crowds. The workers were all really friendly and the restaurants had descent choices for food.
Bodde här 2 nätter i mars 2024
Svar från Sean L 19 mars 2024
Thank you for choosing Bear Creek! We are happy to hear you had a great time while teaching your children how to ski!

10/10 Fantastiskt

JENELLE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time here even though it was warm and we didn’t even need jackets. The slopes were well maintained and the room was clean, would come again.
Bodde här 2 nätter i mars 2024
Svar från Sean L 19 mars 2024
Thank you for choosing to stay and ski at Bear Creek! We are thrilled to hear you had a great time!

8/10 Bra

PAMELA

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, the Grille has great food and service.
Bodde här 1 natt i februari 2024
Svar från Sean L 3 mars 2024
Thank you! We are pleased to hear you enjoyed your stay.Thank you for choosing Bear Creek

6/10 Okej

Melissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn’t like the fact that there were no reservations available at the Grille. Guests at the hotel should not have been turned away. The staff at the hostess stand was unprofessional, snooty and unfriendly. They were not a good representation of the rest of the hotel, which was accommodating and friendly.
Bodde här 2 nätter i februari 2024
Svar från Sean L 3 mars 2024
Thank you for sharing your experience. I am sorry for your experience in the Grille, this is not a typical guest interaction. I have shared your comments with our Food & Beverage team so they may be addressed.

10/10 Fantastiskt

Renata

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property! It’s not huge, but they limit the lift tickets so you actually can ski! Slopes not too crowded and got some great runs in! They do a great job taking care of military families! Looking forward to returning!
Bodde här 3 nätter i februari 2024
Svar från Sean L 24 feb. 2024
Thank you for choosing to stay with us! We appreciate you taking the time to share your experience. It is great to hear that you and your family had a great time! We hope to welcome you back soon. Thank you for your service!

10/10 Fantastiskt

Christine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very clean, the rooms spacious and the dining options were great. An outdoor pool option in the winter was pretty cool but the best feature by far was the skiing. It’s a great mountain for beginners or seasoned veterans alike.
Bodde här 3 nätter i februari 2024
Svar från Sean L 24 feb. 2024
Thank you so much for choosing to stay and ski with us! We are so happy to hear you enjoyed your stay and the Resort!We hope to welcome you back soon.

10/10 Fantastiskt

Kyriakos

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My first time staying at a ski resort, and I found it very pleasant. My family loved the slopes, and the staff was very friendly. Overall, an enjoyable weekend!
Bodde här 3 nätter i februari 2024
Svar från Sean L 21 feb. 2024
Thank you for choosing to stay with us and for taking the time to share your experience. We are happy to hear that you and your family enjoyed your first time at the Resort!We hope to welcome you back in the future!

10/10 Fantastiskt

Waldemar

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
AAA, friendly. Nice restaurant feel and very good food.
Bodde här 3 nätter i februari 2024
Svar från Sean L 21 feb. 2024
Thank you!

6/10 Okej

Andrea

Bodde här 2 nätter i februari 2024
Svar från Sean L 21 feb. 2024
Hi Andrea, Thank you for rating the resort. Please contact us if you would like to discuss your stay in more detail.

2/10 Väldigt dåligt

Showrav

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In Expedia it showed one price and when arrived at the resort I had to pay an addition $155 in “resort fee”. The place had literally nothing opened. Anything you want to do such as skiing, snow tubing, archery are all booked or closed. The game room they call it was under maintenance. And it was very small with nothing fun. The room was smelly and very old. The TV was not working. The TV was prolly from 1990s. Could not watch a movie or any other videos. Room service was unavailable. When called from phone no one picks up. There was no housekeeping what so ever. The outdoor pool was not heated enough. If you want to get sick please go to the outdoor pool in the winter. The resort itself is very old.
Svar från Sean L 14 feb. 2024
Your feedback is essential in our effort to improve our service standards. I apologize for your experience. Skiing & Snow Tubing are always available to our hotel guests when we are open for snow sports, which we were during your stay. Archery is closed during ski season. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Bear Creek Mountain Resort!

10/10 Fantastiskt

Heather

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My family and I loved Bear Creek! Staff were so friendly and accommodating. This kids had a ton of fun on the slopes and I relaxed at the spa. The food delicious! We also loved Connie! We will definitely be back!
Bodde här 2 nätter i februari 2024
Svar från Sean L 8 feb. 2024
Hi Heather, Thank you so much for choosing to stay with us and for writing this wonderful review! We are thrilled to hear you and your family loved the resort.We look forward to welcoming you back in the future!

10/10 Fantastiskt

Kristin

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Sean L 31 jan. 2024
Thank you!

10/10 Fantastiskt

David

Bodde här 1 natt i januari 2024
Svar från Sean L 27 mars 2024
Thank you!

10/10 Fantastiskt

Eric, Media

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an excellent experience all around. The people at check in, Jenna and Kathy, were super helpful and friendly. Thank you! The room was clean and spacious. The cleaning staff were very friendly and helpful as well. We had a wonderful waitress in the Grill restaurant named Cali and had a lovely time (we recommend investing more on the quality of the food, which was just average). The ski experience was great too. All in all a great short vacation. We plan to come back soon. Great job!
Bodde här 1 natt i januari 2024
Svar från Sean L 24 jan. 2024
Hi Eric, Thank you for taking the time to share your experience. It is great to hear you enjoyed your stay. I have shared your comments with the team members you mentioned and with our Food & Beverage management. We hope to welcome you back in the future!

10/10 Fantastiskt

agnes

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Sean L 24 jan. 2024
Thank you!

10/10 Fantastiskt

Val

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So convenient and great amenities
Bodde här 1 natt i januari 2024
Svar från Sean L 24 jan. 2024
Thank you!

8/10 Bra

Andriy

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Sean L 24 jan. 2024
Thank you!

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic Family Stay
We travel quite a bit and the customer service we received was the best we ever encountered. Room was spacious and clean. Skiing was closed but there was plenty to do. The only criticism i have is the spa needs to communicate better. We tried 4x and left many messages through phone and email but never received a response. Food and the restaurant and cafe was good but overpriced but these 2 things did not effect our stay. We will definitely be returning.
Bodde här 2 nätter i januari 2024
Svar från Sean L 24 jan. 2024
Hi James, Thank you so much for sharing your experience. We are happy to hear you enjoyed your stay. I am, however, sorry for your experience with the Spa. I have shared your comments with our Spa Manager. We will be using this as a training opportunity to prevent it from happening in the future. We hope to welcome you back soon!

10/10 Fantastiskt

Winston, bronx

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I truly enjoyed myself at this property. I just think that the food was nasty and very overpriced. At the restaurant called the grill.
Bodde här 4 nätter i december 2023
Svar från Sean L 6 jan. 2024
Thank you for sharing your experience with us. We are happy to hear you enjoyed yourself during your stay and I am sorry you did not like the Grille. I have shared your comments with our Food & Beverage team.We hope to welcome you back in the future

8/10 Bra

Partha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Sean L 6 jan. 2024
Thank you!

4/10 Dåligt

vandy

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Sean L 6 jan. 2024
Thank you!

10/10 Fantastiskt

April

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Sean L 31 jan. 2024
Thank you!

8/10 Bra

Sharon

Reste med familj och småbarn
Gillade: Bekvämligheter
Liked the coziness of the property but would of liked the tubing slop open. They had the skiing and snowboarding slop open though
Bodde här 1 natt i december 2023
Svar från Sean L 6 jan. 2024
Thank you for sharing your experience. We hope to have Snow Tubing open in the coming weeks provided Mother Nature is on our side. We hope to welcome you back in the future!

10/10 Fantastiskt

Wendy

Bodde här 2 nätter i december 2023
Svar från Sean L 24 jan. 2024
Thank you!

10/10 Fantastiskt

Amber

Reste med sin partner
Great room, got upgraded to a suite. Was such a nice room.
Bodde här 1 natt i december 2023
Svar från Sean L 31 jan. 2024
Thank you for choosing to stay with us! We hope to welcome you back soon!

10/10 Fantastiskt

Sang

Bodde här 1 natt i december 2023
Svar från Sean L 6 jan. 2024
Thank you

4/10 Dåligt

selene

Gillade inte: Renlighet och personal och service
Many pluses but overshadow by poor servucet
Had a very rude and surprising interaction with front desk staff. One of the worst experiences I had at a hotel all year. The location and amenities are really nice, however hotel rooms are definitely overdue refurbishment. The Grille restaurant was delish! However if you are a clean freak I would stay elsewhere.
Bodde här 2 nätter i december 2023
Svar från Sean L 6 jan. 2024
Thank you for taking the time to share your experience. Your feedback is essential in our effort to improve our service standards. I apologize for the service shortfalls you experienced during your stay. I have shared your comments with the appropriate departments so that they may be addressed. We hope to welcome you back in the future.

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great experience
Bodde här 1 natt i december 2023
Svar från Sean L 6 jan. 2024
Thank you!

8/10 Bra

Antonio

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our trip up to Bear Creek , it was clean and cozy. It offered video games and an indoor pool which is a necessity sometimes with kids.
Bodde här 1 natt i december 2023
Svar från Sean L 31 jan. 2024
Thank you so much! We are so happy you enjoyed your stay! We look forward to welcoming you back!

8/10 Bra

Lal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i december 2023
Svar från Sean L 6 jan. 2024
Thank you!

10/10 Fantastiskt

Mauritania

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Romantic getaway
Amazing experience
Bodde här 1 natt i december 2023
Svar från Sean L 6 jan. 2024
Thank you! We are thrilled to hear you enjoyed your Romantic Getaway!We look forward to welcoming you back!

10/10 Fantastiskt

Oksana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Sean L 6 jan. 2024
Thank you!

10/10 Fantastiskt

Jin

Bodde här 2 nätter i december 2023
Svar från Sean L 6 jan. 2024
Thank you!

6/10 Okej

Roshan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not a bad place to go…. But there’s not a lot of activities on site besides skiing.
Bodde här 1 natt i december 2023
Svar från Sean L 6 jan. 2024
Thank you for sharing your feedback and for choosing to stay with us. We hope to welcome you back soon!

10/10 Fantastiskt

Nicole

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Sean L 6 jan. 2024
Thank you!

6/10 Okej

Melinda

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
We love the rooms that we stay in. We would of liked the outdoor pool to be a little warmer it was warmer other times we have stayed.
Bodde här 1 natt i december 2023
Svar från Sean L 6 jan. 2024
Thank you for sharing your experience. I will share your comments regarding the pool with our Facilities team. We look forward to welcoming you back

10/10 Fantastiskt

KADY, Bronx

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Sean L 6 jan. 2024
Thank you!

10/10 Fantastiskt

Heather

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This trip was amazing and the staff helped make my daughter’s birthday extra special, including breakfast vouchers for her and her best friend and the girls that made them special ice cream sundaes at Trails End Cafe. We enjoyed the heated outdoor pool, all of the hot tubs and the girls LOVED the indoor pool. We also enjoyed time in our queen suite as it was spacious and clean. We love coming back here for a quick getaway often!
Bodde här 1 natt i december 2023
Svar från Sean L 6 jan. 2024
Thank you for choosing to celebrate your daughter's birthday at the Resort! We are thrilled to hear that everyone enjoyed themselves! We look forward to welcoming you back!

10/10 Fantastiskt

Loretta

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bear Creek is always a great stay. Staff is very friendly and it’s always clean. Great area.
Bodde här 2 nätter i november 2023
Svar från Sean L 29 nov. 2023
Thank you so much! We look forward to welcoming you back!

8/10 Bra

Michael

Bodde här 2 nätter i november 2023
Svar från Sean L 29 nov. 2023
Thank you!

10/10 Fantastiskt

THOMAS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Sean L 29 nov. 2023
Thank you!

10/10 Fantastiskt

Susan

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 1 natt i november 2023
Svar från Sean L 29 nov. 2023
Thank you!

10/10 Fantastiskt

Briana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Sean L 29 nov. 2023
Thank you!