Dear Valued Guest, Warm greetings from Savoy Palace!Thank you so much for such perfect rating. Your opinion is of the utmost importance to our continued growth.Hoping our Palace becomes your «home away from home» whenever your travel adventures bring you back to the «Pearl of the Atlantic». Warm regards,

Dear Valued Guest, Thank you very much for your positive feedback. Your opinion is highly appreciated. We look forward to welcoming you again in the near future. Warmest regards,

Dear Valued Guest, Thank you very much for your positive feedback. Your opinion is highly appreciated. We look forward to welcoming you again in the near future. Warmest regards,

Dear Jan & Kerstin, Thank you very much for making the time to share your feedback regarding your recent stay at our brand new property in Funchal. Your contribution is highly appreciated and we are thrilled to learn we have contributed for a pleasant stay through good service and delicious Breakfast. Our team will be flattered to hear about your compliments. It has been an absolute pleasure having you both staying with us. We very much look forward to welcoming you again very soon. Yous sincerely, José António Pereira - General Manager

Dear Valued Guest, Thank you very much for the top rating and we highly appreciate your kind comment. We do hope you will choose the Savoy Palace as «your home away from home» whenever your future travel plans bring you back to Madeira Island. Warmest regards from the entire Team,

Dear Valued Guest,Warm greetings from Savoy Palace!Thank you very much for the high rating and for taking the time to share your feedback with us. We are delighted to know you enjoyed your stay with us and that our services and facilities met your expectations, providing you with a memorable experience. From the rooms and grounds to the restaurants and location, we are pleased that everything contributed to your satisfaction.Above all, we are thrilled to learn that the service provided by our staff was the highlight of your stay. Our team takes great pride in delivering exceptional service, and it's wonderful to hear that they contributed to making your stay amazing.We hope to have the pleasure of welcoming you back soon.Warmest regards from the Savoy Palace Team

Dear valued guest,We're delighted to hear that you enjoyed your stay at Savoy Palace and that our location provided you with easy access to explore all that Madeira has to offer.Thank you for your kind words about our guest services and cleanliness. Providing outstanding attention to these aspects is always a top priority for us, and we're thrilled to hear that you found them to be exceptional during your stay.We're glad you were able to enjoy plenty of onsite activities while still experiencing a calm and relaxing atmosphere. Maintaining a peaceful ambiance for our guests to unwind is important to us, and we're pleased to hear that we achieved this during your visit.Thank you for choosing Savoy Palace, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!Warm regards,José António Pereira, General Manager

Dear valued guest,Warm greetings from Savoy Palace!Thank you for your high rating and for sharing your feedback with us. We are thrilled to learn that you found our hotel to be clean and pleasant during your recent stay.It was our pleasure to have you as our guest, and we look forward to welcoming you back to our Palace in the future. Rest assured, we will do our utmost to ensure that your next stay with us is nothing short of exceptional.Warm regards,José António Pereira, General Manager

Dear valued guest,Thank you for taking the time to share your feedback with us regarding your recent stay at Savoy Palace.We are delighted to hear that you had an excellent experience overall and that our hotel and location met your expectations. Your satisfaction is of the utmost importance to us, and we are thrilled that you enjoyed your time with us.We apologize for the inconvenience you experienced with the air conditioning in your room. However, we are glad that our staff was able to promptly address the issue for you and ensure your comfort during your stay.We strive to provide exceptional service and ensure that every aspect of your stay is nothing short of excellent. Your feedback helps us identify areas for improvement, and we appreciate your understanding and patience.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Warm regards,José António Pereira, General Manager

Dear valued guest,We want to express our sincere gratitude to you for choosing to celebrate your anniversary with us at Savoy Palace. It was our pleasure to have you as our guests, and we are thrilled to hear that we could play a part in making your special occasion even more memorable.We are delighted to learn that you found our hotel to be in a great location and that our staff members were friendly and welcoming throughout your stay. Providing exceptional service and creating unforgettable experiences for our guests are our top priorities, and we are thrilled to hear that we succeeded in making your anniversary celebration a bit more special.Your kind words mean the world to us, and we are grateful for the opportunity to have been a part of this special celebration. We look forward to welcoming you back for more special moments in the future.Warm regards,José António Pereira, General Manager

Dear valued guest,Warm greetings from Savoy Palace!Thank you very much for your glowing review and for choosing Savoy Palace for your stay in Madeira. We are thrilled to hear that you found our hotel to be the most beautiful in Europe and that you enjoyed its location.Your kind words about our hotel being a definite 5-star establishment mean a lot to us, as we strive to provide the highest level of luxury and service to our guests. We are delighted that you would highly recommend our amazing place to others.It was a pleasure to have you as our guest, and we hope to welcome you back for another exceptional stay in the future. If there is anything we can assist you with in the meantime, please do not hesitate to reach out.Warm regards,José António Pereira, General Manager

Dear Ms. Maria Lucilia,Thank you sincerely for taking the time to share your feedback regarding your recent stay at our property. We greatly appreciate your valuable input.We are delighted to learn that you enjoyed our breakfast offerings and that this aspect of your stay was a positive highlight for you.However, we are deeply regretful to hear about the challenges you encountered due to flight cancellations, resulting in the loss of one day of your vacation. We understand the frustration this may have caused and apologize for any inconvenience you experienced. Regarding your expectation for a room upgrade, we wish to clarify that such upgrades are subject to availability, and unfortunately, during your stay, the next room category was not available. Nevertheless, we endeavored to provide you with one of our finest rooms within the category you initially booked.Regarding the birthday celebration oversight, we would like to explain that it is our standard procedure to acknowledge and surprise our in-house guests who are celebrating their birthdays during their stay with us. Regrettably, since your birthdays were not celebrated while you were staying with us, our system did not prompt us for a birthday celebration. We apologize for any confusion caused by prior mentions of this service, and we regret any disappointment this may have caused.Please accept our sincerest apologies for any overall dissatisfaction you may have experienced during your stay. Please be assured that guest satisfaction is of paramount importance to us, and we strive to ensure that every guest feels welcomed and valued. We are genuinely sorry that we fell short of meeting this goal during your visit.We sincerely hope that this experience will not deter you from considering a return visit to our hotel in the future. Should you choose to stay with us again, we will make every effort to ensure a more enjoyable and seamless experience.Best regards from our entire team,

Dear vaued guest,Warm greetings from the Savoy Palace!We are thrilled to hear that you had an incredible stay at our hotel! Your positive feedback is truly appreciated, and we're delighted to know that your experience with us was memorable. We would love to hear more about what specific aspects of your stay stood out to you and made it so enjoyable.Thank you for choosing our hotel, and we eagerly await the opportunity to welcome you back again soon. If there are any special preferences you have for your next visit, please feel free to let us know. We are committed to ensuring that each stay with us is as wonderful as the last.Once again, thank you for your kind words, and we look forward to host you again in our palace!Best regards,José António Pereira, General Manager

Dear valued guest, We are delighted to learn of your exceptional experience at our hotel! Your glowing feedback truly means a lot to us. It's evident that every aspect of your stay met or even exceeded your expectations, which is incredibly rewarding for our team. Whether it was the impeccable service, the array of amenities, the convenient location, we're thrilled that you found our hotel to be fantastic in every regard.We eagerly anticipate the opportunity to welcome you back again soon and provide you with another outstanding stay. Should you have any special preferences for your next visit, please do not hesitate to let us know. We are here to ensure that your future stays with us are just as memorable and enjoyable as the first one.Thank you once again for choosing our hotel, and we look forward to serving you again soon.Best regards,José António Pereira, General Manager

Dear valued guest,Thank you for your glowing review of Savoy Palace! We are absolutely thrilled to hear that you experienced exceptional customer service from our team members throughout your stay. Providing top-notch service is our utmost priority, and we are delighted that our staff members exceeded your expectations.We are also pleased to learn that you found our gym well-equipped and enjoyed the comfortable temperature of the pool. Your satisfaction with our facilities is truly gratifying to hear.It brings us great joy to hear that you would recommend our Japanese and Portuguese restaurants, and we are delighted that you are already planning your next trip with us. We eagerly anticipate the opportunity to welcome you back for another wonderful stay, and we assure you that we will do everything possible to make your future visit just as memorable as the last.If you require any assistance with your future booking or have any special requests, please do not hesitate to reach out to us. We are here to ensure that your next stay with us is nothing short of exceptional.Warm regards,José António Pereira, General Manager

Dear valued guest, Warm greetings from Savoy Palace!Thank you for your recent stay and for taking the time to share your feedback with us.We are delighted to hear that you had an excellent experience and that our team provided you with exceptional service throughout your stay. Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations.If there's anything else we can assist you with, please don't hesitate to let us know. We value your feedback and are always here to help make your future stays even more enjoyable.We look forward to welcoming you in the future!Warm regards,José António Pereira, General Manager

Dear valued guest,Thank you very much for your kind words! We are delighted to hear that you had an amazing experience at our hotel and that our staff exceeded your expectations. It's fantastic to know that you enjoyed the facilities and found our location convenient, with easy access to both the old town and the lido.Your loyalty and recommendation mean a great deal to us, and we are truly grateful for your continued support. We are thrilled to hear that you wouldn't stay anywhere else, and we look forward to welcoming you back for another fantastic stay in the future.If there is anything more we can do to make your next visit even better, please do not hesitate to let us know. Your satisfaction is our top priority, and we are committed to ensuring that you have a memorable experience with us.Once again, thank you for choosing our hotel. We can't wait to have the pleasure of hosting you again soon!Warm regards,José António Pereira, General Manager

Dear valued guest,Warm greetings from the Savoy Palace!Thank you for sharing your feedback with us. We're delighted to hear that you found the room itself to be excellent and that you were impressed with our hotel's public areas and guest facilities. We apologize for any inconvenience caused by the delay in the room maid service. Please rest assured that we take your feedback seriously, and we will address this issue with our housekeeping team to ensure improvements in the future. Your satisfaction is our top priority, and we are pleased that we could contribute to a positive experience during your stay.While we regret that the Pau de Lume restaurant did not meet your expectations, we're glad to hear that you enjoyed the other dining options available at our hotel. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we continue to provide the best possible experience for our guests.We appreciate your kind words about our hotel's convenience and spectacular features. If there's anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We look forward to the opportunity to welcome you back for another pleasant stay. Thank you for choosing our hotel!Warm regards,José António Pereira, General Manager

Dear Valued Guest,Thank you for your high rating! It was a pleasure to welcome you to our palace, and we are delighted to hear that you had an overall great experience during your stay with us.We sincerely hope to have the pleasure of welcoming you again in the future. Should you decide to return, please do not hesitate to reach out to us directly, as we would be honored to assist in making your next stay just as enjoyable as the last.Thank you once again for choosing our palace for your accommodation needs.Warm regards,José António Pereira, General Manager

Dear valued guest,Warm greetings from the Savoy Palace!Thank you for the high rating and your kind words! We're delighted to hear that you had a wonderful experience during your stay at our hotel. Providing a quiet and clean environment, along with excellent breakfast options and fine service, are top priorities for us.We're thrilled that you enjoyed your time with us and that you plan to return in the future. Your satisfaction is our ultimate goal, and we look forward to welcoming you back for another fantastic stay. Thank you for choosing our hotel, and we can't wait to host you again soon!Warm regards,José António Pereira, General Manager

Dear valued guest,We're thrilled to hear that you had such a delightful experience during your recent stay with us! Providing exceptional service, cleanliness, and delicious breakfast options are all top priorities for us, and we're glad to hear that we hit the mark.It's wonderful to know that our staff made you feel welcome and appreciated, and we're pleased that you felt like royalty during your time with us. Our team takes great pride in creating memorable experiences for our guests, and it's rewarding to hear that their efforts were noticed and appreciated.Thank you for choosing to stay at our hotel and for sharing your positive experience. Your feedback is invaluable to us as we strive to continuously improve and exceed the expectations of our guests.We look forward to welcoming you back for another memorable experience soon!Best regards,José António Pereira, General Manager

Dear Valued guest,Warm greetings from the Savoy Palace!It's wonderful to hear that you experienced pure relaxation and luxury during your stay! Providing our guests with a serene and indulgent experience is what we strive for, and we're thrilled that we were able to deliver that for you.Thank you for choosing us for your getaway and for sharing your experience. Besr regards,José António Pereira, General Manager

Dear Valued Guest,Warm greetings from the Savoy Palace!We're thrilled to hear that you had an excellent experience overall! Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your stay.Thank you for choosing us and for taking the time to share your positive feedback. If there's anything more we can do to make your future stays even better, please don't hesitate to let us know.We look forward to welcoming you back for another excellent experience in the future!Best regards,José António Pereira, General Manager

Dear valued guest,Warm greetings from the Savoy Palace!Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with our staff during your stay. Providing friendly and helpful service is our top priority, and we're delighted that our team exceeded your expectations.Your feedback means the world to us, and we appreciate you taking the time to share your positive experience. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Best regards,José António Pereira, General Manager

Dear Valued Guest,Warm greetings from Savoy Palace! Thank you immensely for your high rating and for taking the time to share your feedback with us. We are absolutely thrilled to learn that your recent stay with us was nothing short of perfect.Regarding your mention of the bathrobe, we extend our sincerest apologies for any inconvenience caused by its size. Your feedback is invaluable to us, and we are committed to ensuring that all of our guests feel comfortable and well-catered to during their stay. Should you require any further assistance or have additional requests during your next visit, please do not hesitate to let us know. We are here to ensure that every aspect of your stay exceeds your expectations.Once again, we extend our heartfelt gratitude for your kind words and for choosing Savoy Palace for your accommodations. We are eagerly looking forward to the opportunity to welcome you back for another exceptional stay in the near future. Warmest regards,José António Pereira, General Manager

Dear Valued Guest,Warm greetings from the Savoy Palace!Thank you for your high rating and for taking the time to share such a positive review. We are delighted to learn that you had a great experience with us during your recent stay. Your kind words regarding our staff and their excellent service, as well as your enjoyment of our facilities, particularly the main pool and breakfast service, are greatly appreciated.We are committed to providing each guest with a memorable and enjoyable stay, and we are thrilled that we were able to exceed your expectations in this regard. Your satisfaction is our top priority, and we are grateful for your acknowledgment of our efforts.We eagerly anticipate the opportunity to welcome you back to our palace for another wonderful stay.We look forward to welcoming you back to our Palace in the near future!Warm regards,José António Pereira, General manager

Dear Valued Guest,Warm greetings from the Savoy Palace!Thank you immensely for your high rating and for the kind comments you shared. We are absolutely delighted to hear that we contributed to providing you with one of the greatest stays. Your satisfaction is our ultimate goal, and it brings us great joy to know that we achieved this during your time with us.We eagerly anticipate the opportunity to welcome you back to the Savoy Palace for another memorable experience. We eagerly anticipate the opportunity to welcome you back to our Palace in the near future, where we endeavor to provide you with another exceptional stay filled with warmth and hospitality.Warm regards,José António Pereira, General Manager

Dear Valued Guest,Warm greetings from Savoy Palace!First and foremost, we would like to express our heartfelt gratitude for taking the time to provide us with your valuable feedback. Your comments are greatly appreciated and serve as a source of motivation for our team to continue delivering exceptional service.Thank you for your kind words addressed to our team members. Providing outstanding service is at the core of our mission, and we are delighted to hear that our efforts have been recognized and appreciated by you.We are also pleased to learn that you enjoyed the location of our hotel. Situated in a prime location, we strive to offer our guests convenience and easy access to nearby attractions, and we are thrilled that you found it to be favorable.Furthermore, we are delighted to hear that you had an impressive breakfast experience with us. We take great pride in offering a diverse and delicious selection of breakfast items to cater to all tastes.Lastly, we are glad to know that you found our hotel to be comfortable and relaxing!Once again, thank you for choosing Savoy Palace for your recent stay. We look forward to welcoming you back soon for another memorable experience.Warm regards,José António Pereira, General Manager

Dear Valued Guest,Greetings from Savoy Palace Hotel on sunny Madeira island! Thank you very much for the high rating and for choosing to stay at our hotel located on the heart of Funchal city.We do hope you will choose the Savoy Palace as «your home away from home» whenever your future travel plans bring you back to Madeira Island. Warmest regards from the entire Team, José António Pereira General Manager

Dear Esteemed Guest,We extend our sincere gratitude for taking the time to share your valuable feedback with us. Your insights are invaluable, and we are delighted to learn of your appreciation for the beauty of our property.Allow us to elucidate the purpose behind the document presented for your signature during the check-in process. The previously mentioned form is meticulously associated with our commitment to data protection, designed to safeguard the identities of our esteemed guests and to ascertain their interest in receiving pertinent information about our establishment. Rest assured, our protocols adhere rigorously to international data protection regulations, ensuring the utmost security and confidentiality of your personal information.Additionally, the signatures attached to this document serve a crucial purpose, as explained. They facilitate a thorough verification process, ensuring that any consumptions incurred during your stay are correctly reflected and charged to your room. This precise procedure is instrumental in maintaining the integrity of our billing system and guarantees that no discrepancies arise in the settlement of accounts.Regarding the pre-authorization of 200 requested during check-in, we wish to provide clarity on its significance within our operational system. This amount serves as a deposit, enabling us to establish an account for extra expenses that may occur throughout the duration of your stay. Upon your departure, the full pre-authorized amount is promptly refunded to your designated bank account. This practice not only facilitates the payment process but also prevents the need for multiple transactions at various points of consumption within our facilities, thereby enhancing convenience for our esteemed guests.We deeply regret any inconvenience that our policies may have unintentionally caused during your stay. Please accept our sincerest apologies for not meeting your expectations and for any feelings of mistrust that may have arisen; it was definitely not our intention. It is imperative to emphasize that our procedures are consistently applied to all guests without exception, with the aim of ensuring a seamless and equitable experience for all.Once again, we express our gratitude for your honest feedback. Your input serves is fundamental for our commitment to continuous improvement. We sincerely hope for the opportunity to welcome you back in the future, where we aspire to provide an elevated and seamless experience.With warm regards,José António PereiraGeneral Manager

Dear Mr. Anup Zaver,Warm greetings from Savoy Palace!We express our sincere gratitude for the detailed review and constructive comments you have shared with us. Your feedback is highly appreciated, and we thank you for acknowledging the contributions of some of our staff members during your recent visit. We are delighted to learn that their efforts positively impacted your experience.We also appreciate your recognition of our housekeeping team for maintaining the cleanliness and upkeep of your room throughout your stay. However, we are deeply sorry to hear about your perception of insufficient attention to cleanliness in the common areas. Your opinion is crucial to our continuous improvement, and we have taken note of it.We sincerely regret the disappointing situation you described regarding the reported issue with your shower and the perceived delay in addressing it, causing an inconvenience to your experience. Please accept our sincerest apologies; such service falls short of the values and guest service criteria we pride ourselves on at Savoy Signature Hotels. Your feedback has been shared with our Front Office Manager to ensure that the high standards we aspire to maintain at the Front Desk are consistently upheld.Regarding the dining experience, we are disheartened that we did not fully meet your expectations at the Galaxy Sky Bar, but we are pleased to learn that the Nikkei restaurant and breakfast were satisfactory. Your feedback about the lack of information at the breakfast area has been duly noted.Thank you for bringing to our attention your concerns about poolside hazards and refurbishments. We take your feedback seriously and will consider it for future reference.We sincerely apologize for any lack of information about our Savoy hotels and facilities that you may have experienced. Ensuring our guests are well-informed is a top priority, and we are taking steps to enhance communication channels and provide comprehensive details about Savoy Signature accommodations and amenities.Once again, we thank you for dedicating time to provide feedback on your recent experience. Every word has been given thorough consideration, and please be assured that we are fully committed to exceeding expectations and creating unforgettable memories for each guest.We hope this recent event does not discourage you from visiting Savoy Palace in the near future. We convey our warmest regards and extend a heartfelt "Muito Obrigado" for the privilege of hosting you at our property.Warm regards,José António Pereira - General Manager

Dear Valued Guest,Greetings from Savoy Palace Hotel on the sunny Madeira island! Thank you very much for the high rating and for taking the time to provide feedback on your recent visit to our property. We are delighted to learn that our kind and helpful team members, the breakfast, and the views have enhanced your overall experience. We look forward to welcoming you again soon.Warmest regards,José António Pereira - General Manager

Dear Valued Guest,Thank you very much for the top rating, and we highly appreciate your kind comment. We are pleased to read that the service provided by our team members was a highlight of your stay. We also duly noted your opinion concerning the price for the SPA extra charge.We hope you will choose Savoy Palace as 'your home away from home' whenever your future travel plans bring you back to Madeira Island.Warmest regards from the entire Team,José António Pereira - General Manager

Dear Mrs. Petrillo, Warm greetings from Savoy Palace! Thank you very much for the high rating and for making the time to give us your postive feedback on your recent visit. It is such a joy for us to read that our outstanding service provided by our team members were the highlights during your stay. We look forward to your next visit! Warmest regards from the Savoy Palace Team

Exmo. Sr. Ferreira,Ficamos muito satisfeitos ao receber a sua maravilhosa avaliação do Savoy Palace e estamos verdadeiramente agradecidos pelo tempo que dedicou a partilhar a sua experiência connosco. A nossa equipa esforça-se diariamente para proporcionar experiências excecionais, e saber que alcançámos este objetivo consigo é incrivelmente recompensador. A sua satisfação é a nossa maior prioridade, e saber que conseguimos superar as suas expectativas enche-nos de alegria e orgulho.Agradecemos sinceramente a sua preferência e esperamos ter a honra de o receber novamente no Savoy Palace. Seja qual for o motivo da sua próxima visita, faremos o nosso melhor para superar as suas expectativas mais uma vez.Com os melhores cumprimentos,General Manager

Dear Mrs. Goulart,We extend our gratitude for your feedback and for generously awarding us a high score. Your appreciation is truly valued.

Thank you immensely for taking the time for awarding us a stellar high review. We are delighted to hear that your stay met and exceeded your expectations.We sincerely appreciate your feedback and look forward to welcoming you back to Savoy Hotel hotel in the near future.

We express our immense gratitude for the time you dedicated to bestowing upon us a stellar and high review. Your feedback is sincerely valued, and we eagerly anticipate the opportunity to welcome you back to Savoy Palace Hotel in the near future.

Dear Esteemed Guest,Thank you immensely for taking the time to share your recent experience at Savoy Hotel and for awarding us a stellar High Score. We are delighted to hear that your stay met and exceeded your expectations.It is our constant endeavor to provide impeccable service and create memorable moments for our guests. Your kind words serve as a great source of motivation for our dedicated team.We sincerely appreciate your feedback and look forward to welcoming you back to Savoy Hotel in the near future.Warm regards,General Manager

Dear Valued Guest,We trust this message finds you well!We would like to express our sincere gratitude for choosing Savoy Palace! It brings us immense joy to learn that you enjoyed the breakfast and service during your recent visit. Furthermore, we would like to express our appreciation for the feedback you provided regarding our restaurants and food offerings. Your insights are invaluable to us as we continually strive to enhance and refine our offerings to better serve our guests.We sincerely apologize for any dissatisfaction you may have experienced regarding our pool and the pricing of our spa services. We understand the importance of a positive spa experience, and we are committed to addressing the concerns you have raised. Our team is currently reviewing your feedback in order to enhance the overall quality of our spa services. We have duly noted your concerns, and we want to assure you that we take pricing feedback seriously. If there are specific aspects of your experience or pricing concerns that you would like to discuss further, please do not hesitate to reach out to us! Your feedback is instrumental in helping us improve and better cater to the needs of our valued guests.Sincerely hoping this recent event does not discourage you from visiting the Savoy Palace in a not so far future, we convey our warmest regards and «Muito Obrigado» for having had the privilege of your presence in our property.Warm Regards,

Dear Ms. AngelaThank you for sharing your outstanding experience at our hotel. We are thrilled to hear that you had such a wonderful stay and that you consider it one of the best hotels you've ever stayed in. Your recommendation is greatly appreciated.We're delighted that you loved your gorgeous large room and found our facilities to be fabulous. Providing our guests with top-notch amenities and a comfortable environment is a priority for us, and we're glad that it resonated with you.It's fantastic to know that our staff was friendly and very efficient in assisting you throughout your stay. We take pride in delivering exceptional service, and we're thrilled that it contributed to your overall experience.Thank you for your kind words. We greatly appreciate your support and recommendation. We would be honored to welcome you back to our hotel in the future and provide another outstanding stay.Warm regardsGeneral Manager

Sehr geehrter Herr Jörg,Vielen Dank, dass Sie uns Ihre Bewertung unseres Hotels mitgeteilt haben. Wir freuen uns sehr zu hören, dass Sie eine großartige Erfahrung gemacht haben. Wir freuen uns, dass Sie unsere erstklassige Lage nutzen und das Beste aus Ihrem Besuch machen konnten.Sollten Ihre zukünftigen Reisen Sie wieder nach Madeira führen, würden wir uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen und Ihnen einen weiteren unvergesslichen Aufenthalt zu bieten.Alles GuteGeneraldirekto

Dear Mr. GaryThank you for sharing your feedback on your recent stay at our hotel. We're delighted to hear that you found our staff to be wonderful, immaculately dressed, and extremely helpful. It's great to know that the decor, both inside and out created a luxurious atmosphere.We apologize for any inconvenience caused by the bedside tables lacking drawers. We understand the importance of having adequate storage space in the room, and we appreciate your feedback. We will take note of this and see if improvements can be made to enhance the functionality of our rooms.We're thrilled that you enjoyed the breakfast buffet. We strive to provide a diverse and satisfying culinary experience for our guests.We're glad that you found joy in the beautiful garden surrounding our large swimming pool. The easy access to the sea via our sister hotel within walking distance is indeed a great advantage for our guests. It's fantastic that you were able to enjoy the lovely view at the sky bar on the 16th floor and even had the opportunity to relax in the infinity pool.We appreciate your feedback regarding the choice of background music in the lobby area and breakfast room. We apologize if it did not meet your preferences. Thank you for your valuable feedback. We greatly appreciate your support and recommendation. We hope to have the opportunity to welcome you back to our hotel and provide an even better experience in the future.Best regards,General Manager

Dear Ms. LauraThank you for your kind words! We're delighted to hear that your experience at the Savoy Palace was perfect and that our staff provided excellent service. It's always our priority to ensure a pleasant and helpful stay for our guests. We're also thrilled that you enjoyed our delicious food. We look forward to welcoming you back for another memorable stay!Warmest regardsGeneral Manager

Dear Valued Guest, Warm greetings from Savoy Palace!Thank you very much for the high rating and for taking time in sharing with us your feedback.We are delighted to know you enjoyed your stay with us and that our services and facilities met with your expectations as a whole experience thanks to our team members, breakfast variety and priviledged views. We were glad to welcome you to the Savoy Palace Hotel and we hope to see you again in the near future.Warm regards,

Dear Valued Guest, Warm greetings from Savoy Palace!Thank you very much for the top rating and we highly appreciate your kind comment. We do hope you will choose the Savoy Palace as «your home away from home» whenever your future travel plans bring you back to Madeira Island. Warm regards,

Dear Valued Guest, Warm greetings from Savoy Palace!Thank you very much for the high rating and for choosing to stay at our hotel located on the heart of Funchal city.We were glad to welcome you to the Savoy Palace Hotel and we hope to see you again in the near future.Warm regards,

Estimado Hóspede, Saudações calorosas do Savoy Palace!É com enorme entusiasmo que recebemos a sua excelente avaliação e ficamos muito orgulhosos por saber que lhe proporcionámos uma estadia agradável.Tomámos devida nota de que os restaurantes, a piscina e a qualidade da alimentação foram os elementos de destaque na sua experiência global. Esperamos recebê-lo novamente em breve.Com os melhores cumprimentos,

Dear valued guest, Warm greetings from Savoy Palace!Thank you very much for sharing your thoughts regarding your recent stay at our property in the heart of Funchal. We are delighted you enjoyed your stay with us and our services and facilities met with your expectations as a whole experience thanks to our restaurants and swimming pools.Our staff will be pleased to read your comment regarding their service. We are pleased to learn you have enjoyed your stay. Please do not hesitate to contact us whenever your travel adventures bring you back to the «Pearl of the Atlantic». Warm regards,