Dear Guest, Thank you very much for your comment. We are really happy that you did enjoy your time with us and that everything has been up to your taste Thank you for choosing our hotel for your holidays destination. We hope we can get the chance to welcome you again. Best regards, Duarte Ferreira Guest Relations

Dear Barbara,Your succinct review, "Amazing," speaks volumes. We are thrilled to hear that you enjoyed your stay at Hotel The Views Monumental.Our team is committed to providing an exceptional experience for every guest. Your positive feedback is a testament to their hard work and dedication.We look forward to welcoming you back on your next visit.Best Regards,Patrícia QuintalFront Office Assistant Manager

Dear H.M.F.,It's truly heartening to hear that you enjoyed your stay at Hotel The Views Monumental and found our meals and staff to your liking. It's our constant endeavor to provide excellent service and memorable experiences to our esteemed guests like you.Your feedback is precious to us; it aids us in our continuous effort to enhance our services and the quality of the products we offer. We are committed to ensuring that every guest's experience is a memorable one, and we are glad to hear that we met your expectations during your visit.Once again, thank you for your kind words. We look forward to welcoming you back and providing you with the same level of service you've come to expect from us.Best regards,Patrícia QuintalFront Office Assistant Manager

Dear Fernanda,I am genuinely sorry to hear that your experience did not meet your expectations. At Hotel The Views Monumental, we aspire to provide an exceptional level of assistance to all our guests. It is regrettable that you faced difficulty with your luggage. We hope that apart from this inconvenience, you were able to appreciate the other facilities and services our hotel offers. Your feedback is valuable to us, and we will strive to better serve you on your next visit.Yours sincerely,Patrícia QuintalFront Office Assistant Manager

Dear James,Your positive review of Hotel The Views Monumental is greatly appreciated. It is rewarding to hear that you found our location to be excellent, and that our friendly and helpful staff added to your stay. The breakfast buffet is indeed a highlight for many of our guests, and we're thrilled that you enjoyed it too. We are pleased to know that you would consider staying with us again.We appreciate you sharing your thoughts. Your feedback is integral to our ability to continue to improve our service. Our ultimate goal is to provide a truly unique and memorable experience to all of our guests, and we look forward to welcoming you back in the near future.Yours sincerely,Patrícia QuintalFront Office Assistant Manager

Dear Roisin,It's heartwarming to hear that our location was ideal for your exploration of Funchal and that you enjoyed the local Lido. Your mention of the spacious, spotless room and excellent breakfast selection makes us glad.We take great pride in our product and service quality, and your feedback helps us in our continuous pursuit of improvement.Thank you for choosing Hotel The Views Monumental. We hope to welcome you back in the future for a more satisfying stay.Best regards,Patrícia QuintalFront Office Assistant Manager

Thank you very much for taking the time to rate your recent stay at our Hotel.At The Views Monumental, we endeavour to provide the best possible service and accommodation experience to all our guests. We are committed to continuing this mission in the future and to providing an enjoyable visit to all who visit us.We look forward to welcoming you back soon.Kind Regards,Patrícia QuintalFront-Office Assistant Manager

Caro ospite Nicola,Le tue parole di complimento sulla nostra struttura pulita, il parcheggio privato, il buffet di qualità e l'eccellente posizione sono molto apprezzate. È incoraggiante sapere che hai apprezzato i vari servizi offerti dal nostro hotel, comprese le nostre piscine e spa.Tuttavia, sembra che ci siano stati aspetti del tuo soggiorno che non hanno soddisfatto le tue aspettative. Siamo profondamente dispiaciuti per gli eventuali disagi riscontrati. Sappi che ci sforziamo costantemente di raggiungere l'eccellenza nei nostri standard di servizio per garantire un'esperienza memorabile a tutti i nostri stimati ospiti, e sembra che potremmo non essere stati all'altezza durante il tuo soggiorno.Puoi essere certo che abbiamo preso in seria considerazione la tua recensione ed è stata condivisa con il nostro team. Il tuo feedback è davvero inestimabile in quanto ci aiuta a identificare le aree in cui possiamo migliorare.Ancora una volta, grazie per la tua recensione. Non vediamo l'ora di avere l'opportunità di servirti in futuro, con l'obiettivo di offrirti un'esperienza migliore.Migliori salutiPatrícia QuintalFront-Office Assistant Manager