Exteriör

Recensioner av Hampton Inn & Suites Madisonville

2.5 out of 5
Hampton Inn & Suites Madisonville
201 Ruby Drive, Madisonville, KY

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 179 av 321 recensioner" "
8 - Bra i betyg. 99 av 321 recensioner" "
6 - Okej i betyg. 31 av 321 recensioner" "
4 - Dåligt i betyg. 8 av 321 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 321 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Michael Volker

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Aubrey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The person who checked us in, I think her name was Diamond, was quite pleasant and thorough.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

James

Reste med familjen, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Great Staff
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Lucian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Teresa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check-in was quick and room was clean and well-maintained.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

IL

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was just as expected
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Llewellyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service from Susie in the breakfast room.
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Taylor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was really nice
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lou

Bodde här 1 natt i september 2023

4/10 Dåligt

Myrtie

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Angela

Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

DENISE

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything you a hotel stay!want in
The beds were great along with the assortment of pillows. Shower had great pressure and the frig was cold. Best of all was Susie in the breakfast area. She went way out of her way to make sure we had enough of everything, even refilling coffee cups and asking if we wanted a box to go. We've never experienced that kind of service along with breakfast. Check out was a breeze too.
Bodde här 2 nätter i juni 2023

8/10 Bra

Pantos

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, and clean. The room rug was a bit worn and spotted with stains and the fr refrigerator was very loud at times otherwise it was a great stay.
Bodde här 3 nätter i juni 2023

8/10 Bra

Mary R

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfectly Delightful Stay, with 1 glitch
We had a lovely stay at this property. Comfortable room & beds, good pillows, good lighting, mostly clean room -- and an extraordinary breakfast experience. "Susie," who oversaw the breakfast room Sunday morning, could not have been more sweet and welcoming -- she even stopped by the table periodically to clean off used plates, etc, and ask if she could bring us anything! (We were a group of 4, then 6, then 8 adults in town for a 50th high school class reunion.) I have never experienced such a kind, sweet, helpful breakfast service at a self-serve establishment! One sad glitch -- when we checked into the room, we found "poop speckles" all over the inside of the toilet bowl. We let the front desk know about it when we came back from dinner in town, and it was cleaned after we took our showers the following morning. But we spent the night with stranger's poop clinging to the inside of the toilet. But I must say, the front desk apologized when I called their attention to it, and they did clean it the morning of our 2nd day there.
Bodde här 2 nätter i juni 2023

2/10 Väldigt dåligt

Nicole

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Kristina

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean room great staff.
We stayed overnight the staff were amazing really nice. The bed was so comfortable the room was clean. Breakfast was great the worker was really nice. Will definitely stay here again next time we visit that area.
Bodde här 1 natt i maj 2023

6/10 Okej

Jeremiah

Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Angel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I’d stay here again!
The hotel was very clean and the staff very nice. The lady in the breakfast area I believe her name was Sheila was very helpful and very nice.
Bodde här 1 natt i maj 2023

8/10 Bra

Lori

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023

6/10 Okej

Jeri

Reste med sin partner
Gillade: Personal och service och bekvämligheter
The staff was so friendly and helpful. The property was in good condition. But the entire hotel smelled. After checking in to our room, I returned to the front desk and asked to be moved. The room smelled awful, and the awful was covered up with some sort of "fresh scent." I knew I couldn't survive in that. The second room didn't have the foo-foo smell, but still smelled bad. Sort of like dog feet. Or stinky vacuum bag. Or something along those lines. The hotel had a distinct smell when we walked in the front door, too, similar to the room stink.
Bodde här 1 natt i april 2023

8/10 Bra

Aaron

Gillade: Renlighet och boendets skick och faciliteter
Great place for the price
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

anouphone

Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Enrique, Knoxville

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Clean and convenient
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Jerry

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had no issues with the property.
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Trevor

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked how the staff was so friendly and polite as soon as we got there until we left
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Carolyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was very quiet. The parking lot could have used more lighting. The fabric on the box springs on our bed was stained and looked like they were beyond needing replacing. The sink basin in the bathroom was cracked in three directions nearly from one side to another and was darkly stained making it very noticeable. The room was very good sized and well appointed.
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very quiet and clean. The bed was really comfortable and they had nice pillows. The bathroom was open with a large walk in shower.

10/10 Fantastiskt

Joshua

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very Respectful staff, clean property, clean rooms, safe, and family friendly environment! 😀 Will return!
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Nathaniel

Bodde här 1 natt i december 2022

10/10 Fantastiskt

Edward, Calhoun

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and the staff was really helpful and friendly. Great stay. Breakfast area was nice and hostess was awesome.
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Llewellyn

Reste med familjen
Gillade: Renlighet och personal och service
Susie and Carolyn were very attentive during our four day stay. They were constantly cleaning and trying to please. The front desk staff were great also.
Bodde här 4 nätter i oktober 2022

10/10 Fantastiskt

Ann

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Margaret

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly service
The breakfast was great. Susie went above and beyond, very helpful and friendly, she deserves a raise!
Bodde här 2 nätter i september 2022

8/10 Bra

MICHAEL

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Friendly staff, some of room maintenance is questionable. For example, a electrical conduit bracket was holding up the bedside lamp.
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Deanna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

6/10 Okej

Curtis

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff was the only positive thing about our stay. Front desk and breakfast lady were awesome! Rooms were not cleaned well at all! Found hair in mutliple places as well as popcorn, and pepperoni. This was not the level of the Hampton experience I have had in the past. We will probably not stay here again. It's to bad. We would come back for the welcoming staff.
Bodde här 2 nätter i juni 2022

6/10 Okej

Lori

Affärsresenär
Gillade inte: Bekvämligheter
Was greeted by a condescending staff who tried to insist I booked a lesser room at a lesser cost but I showed them my record of it. Had to ask for manager to which the staff said they would"upgrade" my room when I was actually getting what I paid for. Then when I inquired about a cart he told me they were all gone, as in people took them...I replied all of them? They said yes. The next morning there was a cart in entrance. My bed sheets and pillows smelled of body odor and there was no little coffee pot in the coffee maker and for a nearly $200.00 room the mattress was awful like a cheap springs. Good note- breakfast was outstanding! They even had turkey sausage. The lady was very helpful and friendly. Very clean area as well. She took extra measures to assist me. If not for her and breakfast being really good, I would have given this hotel one star! For the price it wasn't worth it. I won't be staying there again and have not recommended it and won't. I have stayed at Hampton hotels in the recent past but this room and that staff person that checks people in was unacceptable, except for the breakfast now that...was great!
Bodde här 1 natt i april 2022
Svar från Stephanie 3 maj 2022
I am so sorry for the issues with your stay. I will be looking into this matter to see what happened and what the mix-up was. I will notify our staff and if additional training is needed we will make sure it is taken care of so this does not happen again.

6/10 Okej

Emiliana, Oswego

Reste med familj och småbarn
Gillade: Bekvämligheter
Gillade inte: Renlighet
Our room had a used washcloth hanging in our bathroom which was gross. When my husband mentioned it to front desk they apologized but didn't seem too concerned. If that was still in our room it makes me wonder what else wasn't cleaned or changed out? Also our toilet barely worked. It flushed so slow and took a long time to fill completely. I wouldn't stay here again.
Bodde här 1 natt i januari 2022

10/10 Fantastiskt

matt

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2021

8/10 Bra

Jeffrey.J.Alm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Heath

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021

6/10 Okej

Jennifer

Bodde här 3 nätter i september 2021

10/10 Fantastiskt

GINA

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A great place to stay!
For a very clean, nice, comfortable space to sleep for a few days, this was awesome! The breakfast was decent, parking was great. I am ready to go back!!
Bodde här 2 nätter i september 2021

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2021

8/10 Bra

Lou

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth the Higher Price
Nice hotel and great breakfast. Omelets, red potatoes, sausage, waffles, oatmeal, and more. Safe area,large rooms. Higher priced than other hotels in the area, but very much worth it.
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Louis

Bodde här 3 nätter i augusti 2021

6/10 Okej

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Fine, but bring your own pillow
Decent standard hotel for this kind of thing but barely slept due to an uncomfortable bed and pillows were all awful.
Bodde här 1 natt i augusti 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service
I booked a room with two double beds. Confirmed. I also notified the hotel of a late check in. When I got they I learned that ALL rooms with double beds had be taken. A king size bed was unacceptable and they could not help me so we went next door to the Holiday Inn.
Bodde här 2 nätter i juli 2021