Very happy. Easy check in, elegant historic hotel, room with period furniture but nice, modern bath, friendly efficient lobby bar, great location across from Prado and near main pedestrian areas. I have stayed at several updated classic hotels in European capitals, New York and San Francisco and in my view this is one of the most successful.
John från Boston
Detta hotell i lyxstil ligger i centrala Madrid, på gångavstånd till Museo Thyssen-Bornemisza och Pradomuseet. I närheten …Mer
My friend and I had decided on ME to stay for a long birthday weekend. The reviews we read before hand was exceptional compared to other hotels, even the 5star hotels.
The lady at the front desk for the evening shift, Patricia is outstanding, totally amazing, can't sing her praises enough. She was very friendly, approachable, polite, professional and knowledgeable and always went out of her way with whatever query we had. She was our "go to person". The other front desk staff were very good as well. If you want to experience good customer service, this is the place to stay. Generally, the housekeeping was very good, the rooms were comfortable maybe a bit too small but we did not have any issues with any of the service provision. I say that as a Facilities Management professional.
I recommeded this hotel already to a friend of mine in Madrid and he took my advice!
I would definitely stay at this hotel, if I go back to Madrid. I hope other ME hotels and also the resturant are like this. I should hope so!
Isabelle från London
Detta hotell i lyxstil ligger i centrala Madrid, på gångavstånd till Plaza Santa Ana och Puerta del Sol. I närheten ligger …Mer