Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 708 av 1013 recensioner" "
10 - Fantastiskt
708
8 - Bra i betyg. 203 av 1013 recensioner" "
8 - Bra
203
6 - Okej i betyg. 63 av 1013 recensioner" "
6 - Okej
63
4 - Dåligt i betyg. 22 av 1013 recensioner" "
4 - Dåligt
22
2 - Väldigt dåligt i betyg. 17 av 1013 recensioner" "
2 - Väldigt dåligt
17
9,6/10
Renlighet
9,4/10
Personal och service
9,2/10
Bekvämligheter
9,4/10
Boendets skick och faciliteter
9,2/10
Hållbarhet
Recensioner
8/10 Bra
Peter
Affärsresenär
17 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Peter
Bodde här 2 nätter i april 2023
Svar från Social Media Marketing 18 apr. 2023
Dear Peter,Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid.We are thrilled to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future, should your travels bring you back to Madrid.Sincerely,Social Media Marketing
8/10 Bra
Fredrik
24 okt. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra stanna över natten hotell.
Helt ok. Trevlig personal mm.
Fredrik
Bodde här 1 natt i oktober 2021
Svar från Madrid Marriott Auditorium 23 nov. 2021
Dear Fredrik,
Thank you very much for sharing your feedback about your stay and especially for the excellent rate you gave to every single service you enjoyed.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Hope to see you in future stays. Social Media Marketing.
8/10 Bra
Bilkis
Reste med familjen
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed only one night so not too much to say.
Bilkis
Bodde här 1 natt i april 2024
10/10 Fantastiskt
OSCAR, LEON
Reste med familjen
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfecta para un descanso antes de tomar
Un cuelo
OSCAR
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Margit
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Große, saubere Zimmer, sehr freundliches und hilfsbereites Personal. Ruhig. Hoteleigener Pool mit 16 m Länge, gut zum Schwimmen geeignet. Offenes Restaurant im Empfangsbereich, wo man spontan und legere etwas essen und trinken kann. Mit den Öffentlichen in ca. 30 min im Zentrum. Sehr gut geeignet für einen kurzen Städtetrip.
Margit
Bodde här 3 nätter i april 2024
10/10 Fantastiskt
Danay
Reste med familjen
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Divina para estar de paso y cerca del restaurante
Danay
Bodde här 1 natt i april 2024
10/10 Fantastiskt
genevieve Suzanne
Affärsresenär
28 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent stay close to airport with convenient shuttle
super fact check in and check out
genevieve Suzanne
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Leticia
28 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Leticia
Bodde här 1 natt i april 2024
6/10 Okej
Dale
Reste med familjen
27 apr. 2024
Gillade: Renlighet
The Television went off every 40 minutes; unable to get help with it. The room smelled like burned rubber -
Dale
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Maria
Reste med familjen
23 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy bien ubicada y con servicio de transporte para el aeropuerto
Maria
Bodde här 1 natt i april 2024
Svar från Social Media Marketing 26 apr. 2024
Estimada María,Ante todo, queremos agradecerle por haberse tomado el tiempo de compartir los detalles de su última estancia con nosotros y por elegirnos como su hotel de referencia en Madrid. Fue un placer tenerlo como uno de nuestros huéspedes y saber que pudo disfrutar de nuestra ubicación y servicio gratuito de transporte desde y hacia el aeropuerto. Esperamos ansiosos la posibilidad de recibirlo nuevamente en el futuro, cuando necesite servicios de alojamiento.Atentamente,Social Media Marketing
10/10 Fantastiskt
Lilly, Pasadena
Reste med familjen
12 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The shuttle service helps
Lilly
Bodde här 1 natt i april 2024
Svar från Social Media Marketing 26 apr. 2024
Dear Lilly,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. We are glad to know that we were able to offer a complimentary shuttle service to and from Madrid airport. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
8/10 Bra
Jorge Antonio
Reste med familj och småbarn
10 apr. 2024
Gillade: Renlighet och personal och service
Its close to the AirPort
Jorge Antonio
Bodde här 1 natt i april 2024
Svar från Social Media Marketing 12 apr. 2024
Dear Jorge Antonio,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
10/10 Fantastiskt
Elizabeth
10 apr. 2024
very nice
excellent desk staff-Lucas should teach hospitality to others
other than Lucas, the checkout staff and the youngest man working the Greatroom, staff were not cordial, unfortunately
Elizabeth
Bodde här 1 natt i april 2024
Svar från Social Media Marketing 12 apr. 2024
Dear Elizabeth,First of all, we want to express our gratitude for sharing the details of your recent stay with us and for selecting us as your preferred hotel in Madrid. It was a pleasure to serve you. We are sorry to hear that we were not able to offer a memorable service like we normally do in our Greatroom bar and would like to express our most sincere apologies, we have shared your comments with the corresponding departments.We look forward to the opportunity to welcome you again in the future, when your lodging needs require so.Kind regards,Social Media Marketing
10/10 Fantastiskt
Francisco Javier
8 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Francisco Javier
Bodde här 2 nätter i april 2024
Svar från Social Media Marketing 12 apr. 2024
Estimado Francisco Javier,Gracias por tomarse el tiempo para proporcionarnos su opinión sobre su reciente estancia en nuestro hotel y por elegirnos como su destino preferido en Madrid.Nos complace mucho saber que disfrutó su estancia con nosotros y esperamos tener el placer de darle la bienvenida nuevamente en el futuro, en caso de que sus viajes le traigan de vuelta a Madrid.Con estima,Social Media Marketing
10/10 Fantastiskt
agencia.332
Reste med sin partner
8 apr. 2024
Hacen la vida muy cómoda, el personal es muy atento y eficaz, destaco la atención recibida por parte de una camarera (Nicoleta) que en todo momento nos atendió fenomenal
agencia.332
Bodde här 3 nätter i april 2024
Svar från Social Media Marketing 12 apr. 2024
Estimada Agencia332,Nos gustaría expresar nuestro agradecimiento por dedicar tiempo a compartir los detalles de su reciente visita y por elegirnos como su hotel preferente en Madrid. Fue un placer tenerlo con nosotros.Esperamos contar con la oportunidad de recibirlo nuevamente en el futuro, siempre que sus necesidades de alojamiento lo demanden.Saludos cordiales,Social Media Marketing
10/10 Fantastiskt
hector
2 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Exelente hotel cerca del aeropuerto
hector
Bodde här 1 natt i april 2024
Svar från Social Media Marketing 5 apr. 2024
Estimado Héctor,En primer lugar, nos gustaría agradecerle el tiempo tomado en compartir los detalles de su pasada estancia con nosotros y por habernos elegido como su hotel de referencia en Madrid. Fue un gusto tenerle con nosotros.Esperamos nos dé la oportunidad de tenerle de nuevo con nosotros en un futuro cuando sus necesidades de transporte así lo requieran.Atentamente,Social Media Marketing
10/10 Fantastiskt
Alejandro
1 apr. 2024
Alejandro
Bodde här 3 nätter i mars 2024
Svar från Social Media Marketing 26 apr. 2024
Estimado Alejandro,Nos gustaría expresar nuestro agradecimiento por dedicar tiempo a compartir los detalles de su reciente visita y por elegirnos como su hotel preferente en Madrid. Fue un placer tenerlo con nosotros.Esperamos contar con la oportunidad de recibirlo nuevamente en el futuro, siempre que sus necesidades de alojamiento lo demanden.Saludos cordiales,Social Media Marketing
10/10 Fantastiskt
JESUS Z.
29 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
JESUS Z.
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 5 apr. 2024
Dear JESUS Z.,First of all, we want to express our gratitude for sharing the details of your recent stay with us and for selecting us as your preferred hotel in Madrid. It was a pleasure to serve you.We look forward to the opportunity to welcome you again in the future, when your lodging needs require so.Kind regards,Social Media Marketing
10/10 Fantastiskt
Jonathan
28 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Jonathan
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 5 apr. 2024
Dear Jonathan,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
6/10 Okej
Ana
27 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is exactly what it is. A hotel near the airport. We took it for the shuttle. They do not have a good process for the shuttle to the airport. We woke up expected to take the shuttle and only one shuttle appeared for 30 people. We ended up taking a taxi. The restaurants were all full except one, the expensive one. The food was okay and the price high.too many people for the hotel that cannot handle the service they claim to provide.
Ana
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 5 apr. 2024
Dear Ana,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. We are sorry to know that you were not able to use the complimentary shuttle service to and from Madrid's airport, unfortunately, the shuttle has limited seats and we don't offer reservation services, it is a first come, first served service. We, nevertheless, are going to share your comments with the organization to address the mentioned issues during your stay and also, would like to express our most sincere apologies for not being able to offer you the expected service. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
10/10 Fantastiskt
Jonathan
25 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel if you need to stay near the airport
Jonathan
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 27 mars 2024
Dear Jonathan,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Fantastiskt
Rosa
25 mars 2024
Rosa
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 26 apr. 2024
Estimada Rosa,En primer lugar, nos gustaría agradecerle el tiempo tomado en compartir los detalles de su pasada estancia con nosotros y por habernos elegido como su hotel de referencia en Madrid. Fue un gusto tenerle con nosotros.Esperamos nos dé la oportunidad de tenerle de nuevo con nosotros en un futuro cuando sus necesidades de transporte así lo requieran.Atentamente,Social Media Marketing
10/10 Fantastiskt
Erin
20 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Erin
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 22 mars 2024
Dear Erin,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
10/10 Fantastiskt
Erika
17 mars 2024
Erika
Bodde här 2 nätter i mars 2024
Svar från Social Media Marketing 12 apr. 2024
Dear ErikaFirst of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
10/10 Fantastiskt
Yolanda Elizabeth
17 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Felicitaciones al personal. Inmejorable!!
Yolanda Elizabeth
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 22 mars 2024
Estimada Yolanda,En primer lugar, queremos expresar nuestro agradecimiento por compartir los detalles de su reciente estadía con nosotros y por elegirnos como su hotel preferido en Madrid. Fue un gusto atenderle. Extendemos su comentario sobre la atención y servicio recibido con todos nuestros compañeros, estamos seguros de que se sentirán muy orgullosos.Esperamos con expectativas la oportunidad de darle la bienvenida nuevamente en el futuro, cuando sus necesidades de hospedaje lo requieran.Saludos cordiales,Social Media Marketing
10/10 Fantastiskt
Nathalie
16 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommended.
Nathalie
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 22 mars 2024
Dear Nathalie,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
8/10 Bra
Natan
12 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
It is a good option to stay near the airport
Natan
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 15 mars 2024
Dear Natan,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
2/10 Väldigt dåligt
Alejandro
Reste med sin partner
11 mars 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Instalaciones mal cuidadas. Húmedas. Mala atención, teniendo habitaciones del mismo rango nos enviaron a una al fondo. Mal entrenada la gente.
Alejandro
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 15 mars 2024
Estimado Alejandro,En primer lugar, queremos expresar nuestro agradecimiento por compartir los detalles de su reciente estadía con nosotros y por elegirnos como su hotel preferido en Madrid. Fue un gusto atenderle. Lamentamos no haberle podido ofrecer una estancia a su altura y le informamos, hemos compartido sus comentarios para poner solución y poder ofrecerle una verdadera estancia a su medida en un futuro. Esperamos con expectativas la oportunidad de darle la bienvenida nuevamente en el futuro, cuando sus necesidades de hospedaje lo requieran.Saludos cordiales,Social Media Marketing
10/10 Fantastiskt
RAFAEL
Reste med sin partner
11 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente, the best breakfast.
RAFAEL
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 15 mars 2024
Dear Rafael,Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid. Providing service to you was a pleasure.We are thrilled to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future, should your travels bring you back to Madrid.Best wishes,Social Media Marketing
10/10 Fantastiskt
Nouaman
9 mars 2024
Nouaman
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 5 apr. 2024
Dear Nouaman,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Fantastiskt
Ulrich
Reste i grupp
5 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bin immer wieder gerne hier
Ulrich
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 8 mars 2024
Dear Ulrich,Firstly, we would like to express our gratitude for taking the time to provide us with feedback on your recent stay and for choosing our hotel as your preferred destination in Madrid.It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to Madrid.Best regards,Social Media Marketing
10/10 Fantastiskt
Ali
Reste med sin partner
2 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleased
Ali
Bodde här 1 natt i mars 2024
Svar från Social Media Marketing 8 mars 2024
Dear Ali,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Fantastiskt
Andres
Reste med familjen
23 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente hotel para hospedajes cercanos al aeropuerto
Andres
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 27 feb. 2024
Estimado Andres,Gracias por tomarse el tiempo para proporcionarnos su opinión sobre su reciente estancia en nuestro hotel y por elegirnos como su destino preferido en Madrid.Nos complace mucho saber que disfrutó su estancia con nosotros y esperamos tener el placer de darle la bienvenida nuevamente en el futuro, en caso de que sus viajes lo traigan de vuelta a Madrid.Con estima,Social Media Marketing
8/10 Bra
eugenio
Reste med familjen
23 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel exageradamente grande
eugenio
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 23 feb. 2024
Estimado Eugenio,En primer lugar, nos gustaría agradecerle el tiempo tomado en compartir los detalles de su pasada estancia con nosotros y por habernos elegido como su hotel de referencia en Madrid. Fue un gusto tenerle con nosotros.Esperamos nos dé la oportunidad de tenerle de nuevo con nosotros en un futuro cuando sus necesidades de transporte así lo requieran.Atentamente,Social Media Marketing
6/10 Okej
Paulo
21 feb. 2024
Paulo
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 22 mars 2024
Estimado Paulo,En primer lugar, queremos expresar nuestro agradecimiento por compartir los detalles de su reciente estadía con nosotros y por elegirnos como su hotel preferido en Madrid. Fue un gusto atenderle.Esperamos con expectativas la oportunidad de darle la bienvenida nuevamente en el futuro, cuando sus necesidades de hospedaje lo requieran.Saludos cordiales,Social Media Marketing
10/10 Fantastiskt
Victor
20 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Victor
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 23 feb. 2024
Estimado Victor,Gracias por tomarse el tiempo para proporcionarnos su opinión sobre su reciente estancia en nuestro hotel y por elegirnos como su destino preferido en Madrid.Nos complace mucho saber que disfrutó su estancia con nosotros y esperamos tener el placer de darle la bienvenida nuevamente en el futuro, en caso de que sus viajes lo traigan de vuelta a Madrid.Con estima,Social Media Marketing
10/10 Fantastiskt
Rania
Affärsresenär
20 feb. 2024
Gillade: Personal och service och boendets skick och faciliteter
I had an incredibly long layover en route home and was so grateful for a beautiful property, close to the airport with very comfortable and lovely rooms. I also LOVE that there was a shuttle!
Rania
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 23 feb. 2024
Dear Rania,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us. We are glad to know that you were able to enjoy our complimentary shuttle service to and from the airport. We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
8/10 Bra
GLORIA
20 feb. 2024
Gillade: Renlighet och personal och service
GLORIA
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 23 feb. 2024
Estimada Gloria,Queremos expresar nuestro más sincero agradecimiento por tomarse el tiempo para compartir su opinión sobre su reciente estancia con nosotros y por elegir nuestro hotel como su destino preferido en Madrid.Fue un placer tenerle como nuestro huésped y esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro, en caso de que regrese a Madrid.Con afecto,Social Media Marketing
10/10 Fantastiskt
yadrana, Weston
Affärsresenär
19 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff. Very cordial and friendly
yadrana
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 20 feb. 2024
Dear Yandra,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
10/10 Fantastiskt
Louise
Reste med sin partner
18 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely amazing hotel , the hotel is clean and the room was spacious and modern. Extensive choice for food and the pool and gym were a welcome surprise. There is a free shuttle bus to take you to the airport and local shopping centre … I will be back
Louise
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 23 feb. 2024
Dear Louise,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Fantastiskt
Meagan
18 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Meagan
Svar från Social Media Marketing 20 feb. 2024
Dear Megan,Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid. Providing service to you was a pleasure.We are thrilled to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future, should your travels bring you back to Madrid.Best wishes,Social Media Marketing
10/10 Fantastiskt
Maria Carmen
Affärsresenär
16 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent Hotel and great service with smooth check in ( thank you Alejandro) and great service and food at the tapas restaurant.
Overall a great experience
Maria Carmen
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 20 feb. 2024
Dear María Carmen,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. Thank you for mentioning our colleague amazing service and check-in, we have shared your comment with him as a way to recognize his development. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
10/10 Fantastiskt
Alexander
15 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very nice, big and elegant.
Alexander
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 16 feb. 2024
Dear Alexander,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. It was an honour having you with us, and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
8/10 Bra
Stefan
Affärsresenär
11 feb. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Restaurant is matig
Stefan
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 16 feb. 2024
Dear Stefan,Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid. Providing service to you was a pleasure, specially in regards to your comment about the restaurant.We are thrilled to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future, should your travels bring you back to Madrid.Best wishes,Social Media Marketing
10/10 Fantastiskt
Mehdi
Reste med familjen
10 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, friendly, convenient
Mehdi
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 16 feb. 2024
Dear Mehdi,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
10/10 Fantastiskt
Dominic
Affärsresenär
10 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient if you need place to stay for long layover at airport. Great restaurant. Free shuttle to/from airport.
Dominic
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 16 feb. 2024
Dear Dominic,First of all, we want to express our gratitude for sharing the details of your recent stay with us and for selecting us as your preferred hotel in Madrid. It was a pleasure to serve you.We look forward to the opportunity to welcome you again in the future, when your lodging needs require so.Kind regards,Social Media Marketing
10/10 Fantastiskt
Monica
Reste med familjen
9 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent restaurant
Monica
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 9 feb. 2024
Dear Mónica,Firstly, we would like to express our gratitude for taking the time to provide us with feedback on your recent stay and for choosing our hotel as your preferred destination in Madrid. We are glad to know that we were able to offer a proper restaurant experience as you deserved. It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to Madrid.Best regards,
10/10 Fantastiskt
Salomon
9 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy buena propiedad, muy buen hotel, muy recomendable
Salomon
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 9 feb. 2024
Estimado Salomon,En principio, queremos expresar nuestro agradecimiento por dedicar tiempo a compartir los detalles de su reciente visita y por elegirnos como su hotel preferente en Madrid. Fue un placer tenerlo con nosotros. Nos alegra saber que pudo disfrutar de una verdadera experiencia auditorium. Esperamos contar con la oportunidad de recibirlo nuevamente en el futuro, siempre que sus necesidades de alojamiento lo demanden.Saludos cordiales,Social Media Marketing
10/10 Fantastiskt
Julius
3 feb. 2024
Julius
Bodde här 1 natt i februari 2024
Svar från Social Media Marketing 22 mars 2024
Estimado Julius,Ante todo, queremos agradecerle por haberse tomado el tiempo de compartir los detalles de su última estancia con nosotros y por elegirnos como su hotel de referencia en Madrid. Fue un placer tenerlo como uno de nuestros huéspedes.Esperamos ansiosos la posibilidad de recibirlo nuevamente en el futuro, cuando necesite servicios de alojamiento.Atentamente,Social Media Marketing
6/10 Okej
RICARDO
Reste med familjen
2 feb. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Extraordinary facilities, they need to improve staff efficiency. We didn´t receive any info as for wifi. We had to use 5G because it was very late when we arrived.
RICARDO
Bodde här 1 natt i januari 2024
Svar från Social Media Marketing 7 feb. 2024
Dear Ricardo,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us. We are sorry to hear that we did not meet your expectations, in regards to the hotel general information. We have shared your comments with the front office team as a way to ensure, we review our check-in procedures. We also would like to add, front office is available from the in-room telephone, by dialling number 9. In addition, there is a guest service directory in the room, with all guest services information on it. We are sharing this information for future stays. We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,