Bar (på boendet)

Recensioner av NH Collection Madrid Suecia

5 out of 5
NH Collection Madrid Suecia
Marqués de Casa Riera 4, Madrid, Madrid

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 800 av 1003 recensioner" "
8 - Bra i betyg. 140 av 1003 recensioner" "
6 - Okej i betyg. 43 av 1003 recensioner" "
4 - Dåligt i betyg. 13 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 1003 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Rocío Sánchez Carmona Guest Relations Manager 31 dec. 2023
Dear Jonas,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hård säng drar ner upplevelsen
Bra hotell med toppläge. Väldigt hårda sängar viket innebar svårighet att sova för min fru! Lite konstiga lakan, varför inte påslakan. Annars väldigt bra
Bodde här 3 nätter i november 2023
Svar från Diego Esteban Guest Relations Department 19 nov. 2023
Dear Fredrik, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We are sorry that you could not sleep well because of the bed problem, I will share the information with all the departments in order to improve.We hope to see you again soon,

6/10 Okej

Lovisa

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Over priced
Very over priced! Looks more like a three star hotel then a five star hotel. Weird and enexpected with two different glasses in the mini bar. Breakfast buffe not great.
Bodde här 1 natt i oktober 2023
Svar från Diego Esteban Guest Relations Department 28 okt. 2023
Dear Lovisa,We are sorry to read that your experience with us was not entirely what you expected. We are committed to providing memorable experiences with exceptional service.We care deeply about the happiness and satisfaction of our guests, so please be informed that we will address your feedback and concerns in detail with all Departments, including the issue with the two different glasses.Regarding the breakfast, we strive to offer quality service for our guests, we take note of your comment and we will discuss with our colaborator Casa Suecia.If you would like to give us another chance or would like to amplify on the issues you faced during your stay, please call us directly. Warmest regards,

10/10 Fantastiskt

Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Alberto del Ser Guest Relations Department 25 okt. 2023
Dear Jonas, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 Fantastiskt

Fredrik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2022
Svar från Yasmin Mancuso Guest Relations Department 16 sep. 2022
Dear Fredrik,Thank you for choosing our Hotel during your stay in Madrid. We hope we have given you immemorial experiences and taken care of you a lot. It will be a pleasure if we have a new opportunity to welcome you.Until then,Best regards.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding service!
Absolutely lovely stay for us. Outstanding service from all staff, particularly by Front Desk: they were extremely kind and helpful. The room was impeccable, spacious and very quiet, considering how loud it can be in the nearby restaurants and bars which are close to the hotel. We received very good dinner and sightseeing recommendations from the staff as well. We will certainly stay at NH Madrid Suecia next time we visit Madrid again!
Bodde här 1 natt i maj 2022
Svar från Rocío Sánchez Carmona Guest Relations Manager 11 juni 2022
Dear David, First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for. We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege. Until then, please receive our warmest regards.

10/10 Fantastiskt

Tareq

Bodde här 1 natt i maj 2022
Svar från Yasmin Mancuso Guest Relations Department 24 maj 2022
Dear Tareq, Thank you kindly for your worlds and for taking the time to leave us a review. We will continue working you provide future guests with an experience much like yours! See you next time.

10/10 Fantastiskt

Håkan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021
Svar från Yasmin Mancuso Guest Relations Department 27 nov. 2021
Dear Håkan, Thank you for choosing our Hotel during your stay in Madrid. We hope we have given you immemorial experiences and taken care of you a lot. It will be a pleasure if we have a new opportunity to welcome you. Until then, Best regards.

10/10 Fantastiskt

Lena

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra mitt i smeten Hotell!
Ett mycket bra hotell som ligger nära till allt. Trevlig personal ! Bra rum sköna sängar och inget brus från gatan. Jag kan varmt rekommendera detta hotell
Bodde här 1 natt i oktober 2021
Svar från Rocío Sánchez Carmona Guest Relations Manager 15 okt. 2021
Dear Lena, Greetings from Nh Collection Suecia! First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for. We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege. Until then, please receive our warmest regards.

10/10 Fantastiskt

Martin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021
Svar från Rocío Sánchez Carmona Guest Relations Manager 7 okt. 2021
Estimado Sr. Martín, Quisiera agradecerle el tiempo que ha empleado en compartir su valoración acerca de su pasada estancia. En el Hotel Nh Collection Suecia tenemos como objetivo proporcionar a nuestros clientes experiencias memorables y es una gran motivación para nosotros saber cuándo lo conseguimos. Con el deseo de volver a recibirle pronto, reciba un cordial saludo,

6/10 Okej

Hossein

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i augusti 2021
Svar från Yasmin Mancuso- Guest Relations 18 sep. 2021
Dear guest, thank you for your feedback. We hope to see you soon. Best regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
The hotel had a nice central location for exploring madrid, the facilities were nice and the room clean and in good condition. My only complaint was that the beds were rather hard, though it was not a major problem. I did not try out the restaurant but the rooftop bar was nice.
Bodde här 3 nätter i augusti 2021
Svar från Rocío Sánchez Carmona Guest Relations Manager 30 aug. 2021
Dear Magnus, Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards. Rocío Sánchez Carmona Guest Relations Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2021
Svar från Rocío Sánchez Carmona Guest Relations Manager 22 aug. 2021
Dear Guest, It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
NH Suecia, a lovely hotel
Lovely hotel. Lovely service. Great location right in the middle of everything. At the very beginning of Grand Via, the shopping street, and close to the even better shopping in the Salamanca area. Also close to the area of Santa Ana, Sol and the marvellous Plaza de San Miguel market. And still, the hotel is situated at a calm street placed perfectly away from to much of noise. The breakfast is lovely and the incredible bars - one hidden in the basement and one 2-floor bar at the very top of the building where one can enjoy the sunset zipping on a rink. 3´d time here....and definitely not the last time. NH Suecia is just a great experience that enhances the visit in Madrid.
Bodde här 3 nätter i mars 2020
Svar från Rocío Sánchez Carmona Guest Relations Manager 11 mars 2020
Dear Mikael, Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Yasmin Mancuso- Guest Relations Department 15 dec. 2019
Estimado huésped, muchas gracias por su valoración. Esperamos que haya disfrutado de Madrid y que se haya sentido a gusto con nosotros. Lo esperamos en su próxima visita. Hasta entonces un afectuoso saludo,

10/10 Fantastiskt

Svante

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kanonhotell, saknar dock pool
Bodde här 3 nätter i juni 2019
Svar från Rocío Sánchez Carmona Guest Relations Manager 13 juni 2019
Dear Svante, Dear Guest, It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend i Madrid
Ett utmärkt hotell centralt beläget till alla sevärdheter som ex v Pradomuseet, Thyssenmuseet, Plaza Mayor, Retiroparken mm.
Bodde här 3 nätter i maj 2019
Svar från Rocío Sánchez Carmona Guest Relations Manager 14 maj 2019
Dear Lars, It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt läge i centrala Madrid, ett klassiskt svenskhotell som nu uppgraderat till femstjärnigt. Bra kvalitet. De borde dock ta till vara på historien om den svenska anknytningen lite bättre...
Bodde här 4 nätter i april 2019
Svar från GR 8 maj 2019
Dear Thomas, Thank you so much for sharing your feedback in regards to your recent stay with us. It is always a pleasant moment to hear a guest's satisfying experience. We look forward in welcoming you back for another memorable experience in the near future. Warm regards, Guest Relations Department

10/10 Fantastiskt

Karin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint, centralt hotell
Mycket fint hotell med centralt läge. Nära till Prado- och Thyssen-Bornemisza museerna. God frukost. Bra service.
Bodde här 4 nätter i april 2019
Svar från Rocío Sánchez Carmona Guest Relations Manager 6 maj 2019
Dear Karin, It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great straff, location and hotel. Cool rooftop bar and close to everything.
Bodde här 4 nätter i mars 2019
Svar från Rocío Sánchez Carmona Guest Relations Manager 20 mars 2019
Dear Guest, It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 Fantastiskt

Måns

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay in central Madrid
Great stay in central Madrid! Excellent service and location. Walking distance to Prado museum and Retiro Park as well as beautiful Salamanca area with shops and restaurants. Close on east side you have the more hectic central Madrid with Sol, Santa Ana, Plaza Mayor, Castle and more. Nice hotel with comfortable rooms and a great rooftop bar and chill area. Not to forget the “hidden” cool Hemingway bar in the basement.
Bodde här 3 nätter i februari 2019
Svar från Rocío Sánchez Carmona Guest Relations Manager 20 feb. 2019
Dear Mans, Thank you so much for such a wonderful evaluation. It is very gratifying for me to see that we achieved your expectations and served you kindly and attentively as you rightly deserve. This make us to maintain the high quality level that defines the Nh Collection Brand. Thank you once again for sharing your good opinion about the Nh Collection Suecia. Looking forward to welcoming your back in the future. Yours Sincerely,

10/10 Fantastiskt

Anthony Scott, Wilmington

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent and location provided easy access to all the major attractions. Special thank you to the front desk staff as they were very helpful and pleasant.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Staff
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Nurhadijono, New York

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

william, Monterey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was excellent service, excellent excellent breakfast it’s worth twice the value, the staff was excellent, including housekeeping. I would strongly recommend the junior suites. They’re very roomy and beautiful. The breakfast was absolutely amazing for the price.Abdul And his coworkers were superb extremely professional very kind. In owning four seasons, hotel residences, I can assure you my standards are very, very high and the entire staff. There were excellent Javier at the front desk. Along with his coworkers were superb. Special note goes out to the.bell guys Who handles your luggage and taxi related services? These guys were all excellent excellent. I have never seen something equal to what I received at my four properties but this particular hotel matched it. The superb very safe. There are two minor issues. They need to work on I would suggest they put a sign coming in the front door because the receptionist is up the steps, otherwise it looks like it’s just a restaurant. Maybe put a nice sign down there saying for receptionist hotel go up the steps. The second recommendation would be room service in the evening we attempted to order room service was extremely difficult with my friend speaking limited Spanish. I would recommend the front desk since they speak. English take the order and communicates it with the evening room service restaurant personnel , we felt rushed And since this is a international hotel, English covers different nationalities.
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I knew it was a special property from the start. We pulled up to Valet parking and the valet asked when we were leaving. He said the valet was $40 Euro but street parking was free until 8am the next day. He said we could pay the meter now and for $3.70 we could park to 11am the next day. He jumped in the back of the car and showed us where to park. That is the service at this hotel. He offered my wife a coffee. I tipped him $20 and he deserved it. Very high end property. Room was fantastic and bed super comfortable. They had slippers for us. Awesome shower. Room was large but we had an upgrade. Rooftop was nice but after one drink we went to a better one a couple doors down. It was $5.50 but amazing. The location of this hotel is perfect.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Raul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Su personal y ubicación
Bodde här 2 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 13 maj 2024
Estimado Raul,Agradezco sinceramente su alta valoración y el tiempo dedicado a transmitirla. Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Reciba un afectuoso saludo.

10/10 Fantastiskt

Jennifer, Scottsdale

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was great, clean and friendly staff
Bodde här 3 nätter i maj 2024
Svar från Alberto del Ser Guest Relations Department 13 maj 2024
Dear Jennifer,I would like to thank you for your kind words regarding your stay.We hope to see you again soon.Kind regards,

10/10 Fantastiskt

Luis, Weston

Gillade: Renlighet
Bodde här 4 nätter i maj 2024
Svar från Alberto del Ser Guest Relations Department 12 maj 2024
Estimado Luis,Agradezco sinceramente su alta valoración y el tiempo dedicado a transmitirla. Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Reciba un afectuoso saludo.

10/10 Fantastiskt

Sheila

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Excellent location and helpfull staff
Bodde här 4 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 12 maj 2024
Dear Sheila, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 Fantastiskt

ENRICO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to famous landmark like the Retiro park, my favorite, the museumsss, most exciting cathedralsss train station and a little away from crowded busy street, it is a kind a modern Hollywood hideaway streeet in the heart of madrid this Hotel located was. Love it and will sure come back stay here again in 2 years or less.
Bodde här 9 nätter i april 2024
Svar från Rocío Sánchez Carmona Guest Relations Manager 6 maj 2024
Dear Enrico,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Superbly situated in the heart of the city, it puts everything you want to see (museums, royal palace, tapas, theater) within reach. Gorgeous room. Pricey breakfast (we ate elsewhere) and no pool or tissues. Otherwise delightful.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

HIROAKI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024
Svar från Alberto del Ser Guest Relations Department 1 maj 2024
Dear Hiroaki, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 Fantastiskt

Florian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exzellente Hilfe für diverse Fragen durch die zuvorkommenden Rezeptionsmitarbeiter.
Bodde här 4 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 5 maj 2024
Dear Florian, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 Fantastiskt

Freya, KIRKLAND

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This a great hotel in a really good location. Very walkable to all the great areas and places to visit in Madrid and at the same time on a slightly quieter street. The hotel has a really nice vibe to it. Clean rooms with comfy beds. Helpful staff. Amazing rooftop bar too.
Bodde här 2 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 30 apr. 2024
Dear Freya,Thank you so much for taking the time to share your positive experience. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Fantastiskt

Ariadna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best hotels I stayed. Great services, staff and rooms
Bodde här 7 nätter i april 2024
Svar från Rocío Sánchez Carmona Guest Relations Manager 25 apr. 2024
Dear Ariadna,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Fantastiskt

Shelley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved pretty much everything about the hotel. We looked terribly out of place (we are well into our 70’s) but were never made to feel that way. The staff are all lovely and very helpful. A shout out to Concierge Veronica for exceptional service! Lots of youthful energy. Our stay was a delight.
Bodde här 13 nätter i april 2024
Svar från Rocío Sánchez Carmona Guest Relations Manager 25 apr. 2024
Dear Shelley,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Ian Michael, Reading

Bodde här 3 nätter i mars 2024
Svar från Alberto del Ser Guest Relations Department 12 maj 2024
Dear Ian Michael, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Rocío Sánchez Carmona Guest Relations Manager 25 apr. 2024
Dear Richard,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 Fantastiskt

Ramine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 8 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 12 maj 2024
Dear Ramine, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 Fantastiskt

Elyse

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff really went above and beyond after I made a mistake in my booking.
Bodde här 3 nätter i april 2024
Svar från Diego Esteban Guest Relations Department 18 apr. 2024
Dear Elyse,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

8/10 Bra

Stéphane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Rocío Sánchez Carmona Guest Relations Manager 25 apr. 2024
Dear Stèphane,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 Fantastiskt

ramy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the property was really good. The rooftop is great. p
Bodde här 2 nätter i april 2024
Svar från Diego Esteban Guest Relations Department 18 apr. 2024
Dear Ramy,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 Fantastiskt

David, Linden

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was amazing: stuff, food, location
Bodde här 2 nätter i april 2024
Svar från Diego Esteban Guest Relations Department 18 apr. 2024
Dear David,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Fantastiskt

Pablo, houston

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location. Freindly staff. Nice bathroom. good matress.
Bodde här 2 nätter i april 2024
Svar från Verónica Moreno. Guest Relations Department 13 apr. 2024
Dear Pablo,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Kind regards,

10/10 Fantastiskt

Marco Antonio

Reste med sin partner
Gillade: Renlighet
Todo muy bien!
Bodde här 2 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 11 apr. 2024
Estimado Marco Antonio, Gracias por tomarse el tiempo de dejarnos un comentario y una reseña acerca de su estancia. Nos complace saber que disfrutó su tiempo con nosotros. Esperamos verlo de regreso pronto,

10/10 Fantastiskt

Matthew

Bodde här 2 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 30 apr. 2024
Dear Matthew,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable and well located.
Bodde här 4 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 11 apr. 2024
Dear John, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 Fantastiskt

Taly, charlotte

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unbeatable location and great service from everyone, from Rubens, the director, to all the staff.
Bodde här 5 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 11 apr. 2024
Dear Taly, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 Fantastiskt

Sabrina

Bodde här 3 nätter i april 2024
Svar från Alberto del Ser Guest Relations Department 30 apr. 2024
Dear Sabrina,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,