4 restaurants, international cuisine

Recensioner av Conrad Makkah

5 out of 5
Conrad Makkah
Ibrahim Al Khalil, Makkah

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 523 av 712 recensioner" "
8 - Bra i betyg. 125 av 712 recensioner" "
6 - Okej i betyg. 31 av 712 recensioner" "
4 - Dåligt i betyg. 18 av 712 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 712 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Laith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht hotell med hög standard och bra komfort
Fantastiskt rent hotell med utmärkt läge för Hajj/Umrah. Bra wifi för att vara i Saudi! Rummen var stora, fräscha med städade badrum. Prime hade inte öppnat ännu men de andra restaurangerna höll en hög nivå. Bra utgångsläge när man är i Mecca.

10/10 Fantastiskt

Kadija

Reste med familjen
Gillade: Bekvämligheter
I stayed at the Conrad during my first visit to Mecca and had a pleasant experience. The staff were friendly and helpful. The hotel was clean and well kept. The location is also very convenient. Overall, a great experience. I highly recommend it and will definitely be staying here in the future.
Bodde här 3 nätter i maj 2024
Svar från Guest Relations Team 26 maj 2024
Dear Ms.Kadija,We extend our sincerest gratitude for your favorable rating and for dedicating your time to share your feedback on our Exepdia.com platform.We are delighted to learn of your outstanding and pleasant experience with us, and thank you for your lovely comments about our team members, we are glad that you appreciate their friendliness and helpfulness in their service which they extended to you during your stay.It is our constant endeavor to deliver superior service and ensure guest satisfaction special our valued guest like yourself.We eagerly anticipate your return visit and the opportunity to serve you once again.Warm regards,Guest Relations Team

6/10 Okej

SARWAT

Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Bell man not available when needed Long time for checking in. Great dining area with very nice staff. Very clean in and out. Room are relatively big.
Bodde här 5 nätter i januari 2024
Svar från Guest Relations Team 23 maj 2024
Dear Mr. Sarwat,Thank you for taking the time to share your feedback on our Expedia.com reviews site. We are truly sorry to hear about your disappointing experience and the delay caused in getting the baggage.Your feedback is valuable to us, and we will make every effort to address these issues to ensure a better experience for our future guests. Thank you once again for bringing this to our attention.Sincerely,Guest Relations Team

10/10 Fantastiskt

Khadija

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this hotel we stay in this hotel in 2018 also staff is very helpful hotel is very clean food is very good I enjoy the View every morning from breakfast table
Bodde här 7 nätter i april 2024
Svar från Guest Relations Team 23 maj 2024
Dear Ms. Khadija,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com guest reviews site.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Dr. Ahmad, Bridgeview

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Updated and spacious rooms. Buffet was good though I’ve had better at Swissotel Makkah (not Maqam). Friendly staff. Very convenient location with access to everything including transportation. Cafe was good. Overall incredibly convenient. Fast elevators. Never felt crowded. Adhan and Salat are broadcast in rooms. Great option for families with children
Bodde här 2 nätter i maj 2024
Svar från Guest Relations Team 23 maj 2024
Dear Dr.Ahmad,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com guest reviews site.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Mohammad, Edison

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a wonderful hotel. Very high end and well priced. Room was enormous (600 sf). The staff were just excellent and super helpful, especially Mohammed AlAttas. Stone's throw away from the Kaaba. I preferred it to the Clocktower because there is a lot less rush here and getting in and out is easy. The haram view was excellent from my room. It is just a great hotel. I've recommended it to the rest of my family.
Bodde här 3 nätter i maj 2024
Svar från Guest Relations Team 23 maj 2024
Dear Mr.Mohammad,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com guest reviews site.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Dima

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was great location, Expedia says it is 8 minutes walk to Haram, but it is only 3 minutes to the Haram gate as there is a shortcut through the back entry. We had many questions regarding Umrah and Haramain train issues and the concierge desk was always there to help me and my family, specifically Rayan and Sulaiman were top notch!
Bodde här 3 nätter i maj 2024
Svar från Guest Relations Team 23 maj 2024
Dear Ms.Dima,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com guest reviews site.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Khadija

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Guest Relations Team 23 maj 2024
Dear Ms. Khadija,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com guest reviews site.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Nadir

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property with friendly staff!
Bodde här 3 nätter i april 2024
Svar från Guest Relations Team 23 maj 2024
Dear Mr.Nadir,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com guest reviews site.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Mohamed

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My parents and I had a perfect stay at the Conrad Makkah: our suite was luxurious, clean, elegant, and very comfortable, the service was warm and professional, and I must recommend the breakfast buffet: I typically love eating out as a foodie but the food in Makkah is limited and the breakfast buffet was excellent so we had our big meals in the morning.
Bodde här 3 nätter i april 2024
Svar från Guest Relations Team 23 maj 2024
Dear Mr.Mohamed,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com guest reviews site.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

4/10 Dåligt

HABIBA

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Chambre 1209, un adulte, trois enfants, avec petit-déjeuner inclus confirmé et réglé lors de la réservation. Le réceptionniste a refusé le petit-déjeuner pour les enfants. Il n'a rien voulu entendre, bien que la réservation est sans ambiguïtés. J'en ai fait des hôtels dans le monde avec mes enfants, et c'est la première fois qu'on refuse le petit-déjeuner aux enfants... L'hôtel n'a même pas voulu entendre EXPEDIA qui était notre intermédiaire. Si un parent prend le petit-déjeuner, c'est pour ses enfants et comme je disais, c'est la première fois que des enfants sont exclus de la prestation, alors qu'elle est déjà payée dans la réservation. C'est honteux pour un hôtel qui se dit 5 étoiles, le parent mange mais l'enfant non, à moins de remettre la main au porte-monnaie, alors que la réservation inclus le petit déjeuner. Conrad et la chaîne Hilton, c'est fini. De très beaux hôtels avec de meilleures prestations qui n'exclut pas les enfants, ça n'est pas ce qui manque. En revanche, je remercie EXPEDIA qui a compris la situation et a pris à sa charge le petit-déjeuner des enfants. @Conrad, je n'ai même pas mis le pied dans votre restaurant... C'est EXPEDIA qui sort grandi de cette histoire
Bodde här 4 nätter i april 2024
Svar från Guest Relations Team 23 maj 2024
Dear Ms. Habiba,Thank you for taking the time to share your feedback on our Expedia.com reviews site. We are sorry that your recent stay at our hotel was not up to par, and we are extending our sincere apologies for all the inconvenience caused.Your feedback is valuable to us, and we will make every effort to address these issues to ensure a better experience for our future guests. Thank you once again for bringing this to our attention.Sincerely,Guest Relations Team

2/10 Väldigt dåligt

ABDULRAHMAN

Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I made booking for 2 rooms. Room1 : 2 adults and child (15 yrs) / Room 2 : 2 adults and child (16 yrs). The breakfast is included. Upon arrival they said: the breakfast will change to Sohor during ramadn!!!!!!!. And there us extra fee to change from Sohor meal to breakfast. Moreover , i payed extra charge fot kids meal!!
Svar från Conrad teams 4 apr. 2024
Dear Valued Guest,Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay,Your valuable comments are taken into consideration, and we will work on it to correct what happened to avoid it happening in the future, we apologize for the inconvenience that occurred to you and the necessary measures will be taken.Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Sincerely

10/10 Fantastiskt

mahmun

Reste med familjen
Gillade: Bekvämligheter
It was lovely stay good location and nice breakfast option ,room service guy Jahid hasan good guy taking care of us,
Bodde här 5 nätter i februari 2024
Svar från Conrad teams 4 apr. 2024
Dear Valued Guest,We are fortunate to have such thoughtful and exceptional team members as (Team member), and we will be sure to share your kind words with (him/her) as well as our entire team. We appreciate your response and look forward to accommodating you again soon.Regards,

8/10 Bra

nadeem

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel eas nice but we were given a wrong room to what we booked and paid for online. 2. Days in that room my asthma flarred up badly and my child had allergies which caised him temp and sneezing with sore red eyes, i complained and after 6 hrs of waiting my room was changed and upgarded it . The hiuse kweping guy on 8th floor the initial room given ,that person was really nice but thhe houae keeping in floor 5 was very personal ,as a ladybi found offensive asking me whichbcountry i am from and than discussing in between that i look from such and such place and giggling . Both those men should be spoken to on floor 5 . Rest was nice ,breakfast was good ,staff there was very nice ,room which was given as upgrade was nice clean .
Bodde här 5 nätter i mars 2024
Svar från Conrad teams 4 apr. 2024
Dear Valued Guest,Thank you for your time for your time in writing your feedback.Regarding your comments , they will be taken into consideration.We certainly hope that you will have the opportunity of visiting us again in the near future, where we will have the pleasure of serving you once more.Sincerely,

8/10 Bra

HUSSAM

Gillade: Renlighet, personal och service och bekvämligheter
Your clothes stink after eating at the Mahraga restaurant at breakfast
Bodde här 2 nätter i februari 2024
Svar från Conrad teams 4 apr. 2024
Dear Valued Guest,Thank you for your time for your time in writing your feedback.Regarding your comments on our buffet, they will be taken into consideration.We certainly hope that you will have the opportunity of visiting us again in the near future, where we will have the pleasure of serving you once more.Sincerely,

10/10 Fantastiskt

Daoud, alexandria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Conrad teams 4 apr. 2024
Dear Valued Guest,We are truly pleased to receive your positive review. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We will definitely pass on your heartened review to our team members. We look forward to having you with us again in the near future.Regards,

10/10 Fantastiskt

Siti

Bodde här 6 nätter i februari 2024
Svar från Conrad teams 4 apr. 2024
Dear Valued Guest,We are fortunate to have such thoughtful and exceptional team members as (Team member), and we will be sure to share your kind words with (him/her) as well as our entire team. We appreciate your response and look forward to accommodating you again soon.Regards,

10/10 Fantastiskt

Zainub

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent location… everything was perfect
Bodde här 5 nätter i februari 2024
Svar från Conrad teams 4 apr. 2024
Dear Valued Guest,We are truly pleased to receive your positive review. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We will definitely pass on your heartened review to our team members. We look forward to having you with us again in the near future.Regards,

10/10 Fantastiskt

Shafi

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best stays you can have. Hotel is the perfect location to perform pilgrimage.
Bodde här 3 nätter i februari 2024
Svar från Guest Relations Team 29 feb. 2024
Dear Valued Guest,Thank you for the time to give a perfect rating and for sharing your experience with us. We are truly delighted to read that you find the hotel excellent, especially our team members. We do look forward to welcoming you back.Warm Regards

10/10 Fantastiskt

Abdulaziz

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great experience except the outdoor main entrance
Great experience especially with the management representative that he is professional. The main entrance that cars can not park few minutes to do the check in. They need seriously expand this area to fit two cars at least.
Bodde här 2 nätter i februari 2024
Svar från Guest Relations Team 29 feb. 2024
Dear Valued Guest,Thank you for the time to give a perfect rating and for sharing your experience with us. We are truly delighted to read that you find the hotel excellent, especially our team members. We do look forward to welcoming you back.Warm Regards

10/10 Fantastiskt

Nomaan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was a perfact place to stay. Every thing was picture perfact. All environment and helpfull staff members. I say full remarks to management and decicated ppl.
Bodde här 6 nätter i februari 2024
Svar från Conrad teams 26 feb. 2024
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleague XXXX and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.

10/10 Fantastiskt

Adil

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top cass
Bodde här 4 nätter i februari 2024
Svar från Conrad teams 27 feb. 2024
Dear Valued Guest,Thank you for your time to give a perfect rating and sharing your experience with us. We are truly delighted to read that you find the hotel excellent, especially our team members. We do look forward to welcoming you back.Regards,

10/10 Fantastiskt

Kabeer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5 mins walk from the haram
Amazing stay the hotel delivered more then expectations. Staff are all friendly and very helpful. Would definitely book again and recommend to others.
Bodde här 3 nätter i februari 2024
Svar från Guest Relations Team 25 feb. 2024
Dear Mr.Kabeer,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Fantastiskt

Ramzi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay.
Bodde här 3 nätter i februari 2024
Svar från Guest Relations Team 24 feb. 2024
Dear Mr.Ramzi,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Fantastiskt

Mohammed Zubair

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Guest Relations Team 24 feb. 2024
Dear Mr. Mohammed Zubair,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Fantastiskt

NAZRUL

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel .
We have an amazing experience staying in hotel Conrad, Jabal Omor location while we perform our umrah. Alhamdulillah, we are glad that we have chosen this hotel to stay with my family. The service from front desk to housekeeping is great. Convenient location, just opposite of the masjidul Haram’s 79 no gate. We were out of crowds but close to the haram. InshaAllah next time we will choose this hotel again.
Bodde här 4 nätter i februari 2024
Svar från Guest Relations Team 23 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
It was great.
Bodde här 4 nätter i februari 2024
Svar från Conrad teams 22 feb. 2024
Conrad Teams Dear Valued Guest,We are truly pleased to receive your positive review. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We will definitely pass on your heartened review to our team members. We look forward to having you with us again in the near future.Regards,

10/10 Fantastiskt

Nav

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outstanding service from Majid at midnight upgraded us to a suite facing the Haram. Top quality facilities staff amazing highly recommended for UK travellers. Close to everything walking distance to Haram in real terms 7 minutes.
Bodde här 2 nätter i februari 2024
Svar från Guest Relations Team 17 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Fantastiskt

Javid

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent! One of the best hotel in Saudi - Mecca i stayed . I will strongly recommend
Bodde här 5 nätter i februari 2024
Svar från Guest Relations Team 16 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Fantastiskt

Amir

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place with great staff
Everything was great and I want to thank two people who were kind, helpful and friendly: Ahmad Unkang, and Mubarak Such a great place and great staff. Thank you very much
Bodde här 2 nätter i februari 2024
Svar från Guest Relations Team 16 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Fantastiskt

MUSTAFA

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Guest Relations Team 15 feb. 2024
Dear Guest We are truly heartened to receive your generous review of Conrad Makkah. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Fantastiskt

Feda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff, good management and great location.
Bodde här 4 nätter i februari 2024
Svar från Conrad teams 11 feb. 2024
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleague XXXX and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.Sincerely,

10/10 Fantastiskt

ahmed

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is perfect just crossing the street, really helpful and welcoming staff, very tidy and clean rooms, highly recommended
Svar från Guest Relations Team 8 feb. 2024
Dear Mr.Ahmed,We would be absolutely delighted to welcome you back to our hotel in the future. Thank you once again for your glowing review, and we look forward to serving you again soon! Thanks & RegardsGuest Relations Team

6/10 Okej

Amer, newtown

It was ok nothing wow 😯. I arrived 0900 am and I got room by 4 pm . This short and chubby guy ( sorry don’t know his name ) wasn’t very cooperative. I asked for clean towels and he pretend ok but nobody came . I was expecting slightly better service for the price they charge but Elhumdulilah.
Bodde här 3 nätter i februari 2024
Svar från Conrad teams 6 feb. 2024
,Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay,Your valuable comments are taken into consideration, and we will work on it to correct what happened to avoid it happening in the future, we apologize for the inconvenience that occurred to you and the necessary measures will be taken.Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Sincerely

10/10 Fantastiskt

Abdul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay ,Close to the masjid al haram and wonderful breakfast.
Bodde här 2 nätter i november 2023
Svar från Conrad teams 6 feb. 2024
Dear Valued Guest,Thank you for your recent comments regarding Conrad Makkah. We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.Sincerely,

10/10 Fantastiskt

wahida

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were very happy in general
Bodde här 4 nätter i januari 2024
Svar från Guest Relations Team 4 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Uzma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a wonderful experience
Bodde här 4 nätter i januari 2024
Svar från Conrad teams 6 feb. 2024
Dear Valued Guest,We are delighted that you found the Hotel and the location ideal for your needs. We appreciate your kind words about our services. Our team takes great pride in providing a memorable and personalized experience for our guests. We will make sure to pass on your compliments to our team members for their outstanding assistance.We look forward to having you with us again in the near future.Regards,

8/10 Bra

Haleh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel and wonderful staff. We're coming back inshallah.
Bodde här 5 nätter i januari 2024
Svar från Guest Relations Team 3 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia review page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Annie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice to be up here
Bodde här 4 nätter i januari 2024
Svar från Conrad teams 1 feb. 2024
Dear Valued Guest,Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.Sincerely,

10/10 Fantastiskt

Akbar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Conrad teams 1 feb. 2024
Dear Guest Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Regards

10/10 Fantastiskt

Nadia

Gillade: Renlighet
Bodde här 4 nätter i januari 2024
Svar från Conrad teams 1 feb. 2024
Dear Valued Guest,Thank you for choosing to stay at Conrad Makkah. It is very much appreciated that you took the time for sharing your delightful experience during your stay at our hotel. .We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your commentsSincerely,

10/10 Fantastiskt

Fatimah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed here from 10 Jan till 16 Jan 24. I like the services rendered by housekeeping. Breakfast spread was delicious. Will come again for future umrah.
Bodde här 6 nätter i januari 2024
Svar från Wafa AlTumbkti 24 jan. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel facilities and services up to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Hoda

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very kind from the reception to the conciege to the buffet. My only concern was that there is no microwave available to heat milk for my little child and that they did not have a coffee machine in the room (I would like the property management to take that into consideration). We love Conrad hotels. They have same bedding (very comfortable) as the ones in the USA. I will definitely come back.
Bodde här 3 nätter i januari 2024
Svar från Guest Relations Team 23 jan. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Exepdia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. Also, we have noted down all the highlighted points and will work on it.We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Fantastiskt

Abir

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing breakfast options. Walk to haram was only 2 mins. Room was very spacious and clean. Excellent room service as well. Definitely coming back here again Inn sha Allah
Bodde här 5 nätter i januari 2024
Svar från Wafa Altumbkti 27 jan. 2024
Dear Valued Guest,Thank you for your feedback and for the very good ratings. It is always a pleasure to know that our guests had a good stay and bring home with them good memories. Your praise for the service of our staff is very much appreciated. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Our check-in time standard is 4 pm, we do offer early check-in depends on the availability of the room.We certainly hope that you will have the opportunity of visiting us again in the near future where we will have the pleasure of serving you once moreSincerely,

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Guest Relations Team 19 jan. 2024
Dear Valued Guest,Thank you for taking the time to provide us with your feedback recent stay.We apologize for the inconvenience you experienced during your stay with us. Your satisfaction is our priority, and we regret that we did not meet your expectations this time.Warm regardsGuest Relations Team

10/10 Fantastiskt

Sergia, New Windsor

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, food, service and amenities. I enjoyed my stay and will return.
Bodde här 1 natt i januari 2024
Svar från Wafa Altumbkti 17 jan. 2024
Dear Valued Guest,We would be absolutely delighted to welcome you back to our hotel in the future. Thank you once again for your glowing review, and we look forward to serving you again soon!Sincerely,

10/10 Fantastiskt

Najat

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Wafa AlTumbkti 16 jan. 2024
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleagues and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.Sincerely,i

10/10 Fantastiskt

Haji

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay
Bodde här 3 nätter i januari 2024
Svar från Wafa Altumbkti 14 jan. 2024
Dear valued guest, Thank you for choosing Conrad as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.We are more than pleasure to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your patronage and looking forward to welcoming you soon again.Best Regards.

10/10 Fantastiskt

Sibghat

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay for our visit. Highly recommended for your visit.
Bodde här 7 nätter i januari 2024
Svar från Wafa Altumbkti 15 jan. 2024
Dear Valued Guest,We would be absolutely delighted to welcome you back to our hotel in the future. Thank you once again for your glowing review, and we look forward to serving you again soon!Sincerely,

8/10 Bra

manei

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
للاسف لم يسمح للزوجه بالإفطار رغم ان الحجز تم لغرفة لشخصين
Bodde här 2 nätter i januari 2024
Svar från Wafa Altumbkti 14 jan. 2024
ضيفنا العزيز, مرحبا بكم من جوار بيت الله، نشكركم جزيل الشكر على تواصلكم معنا، نفخر بإعجابكم من فندق كونراد مكه جبل عمر، كما أن ملاحظاتكم القيمة هي محل اهتمامنا و قد تم ايصالها للجهات المختصة، نتطلع لزيارتكم القادمة، في رعاية اللهدمتم بصحه و عافية