Dear Per, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We look forward to welcoming you back in the near future. Best wishes, JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. Thank you for your review. We are glad to read that your overall experience was positive. However, we are disappointed that our housekeeping staff didn't meet your expectations. We clean the room each day, so we do not quite understand what could have possibly happened. We encourage you to please communicate any issues to the reception desk next time, who would had been delighted to help you. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, JS Hotels Team

Lieber Frank,wir möchten uns bei Ihnen für Ihre begeisterte Meinung bedanken!Ihr Kommentar ist eine tolle Motivation für alle unsere Mitarbeiter*innen und es war uns allen eine Freude, Sie bei uns zu verwöhnen.Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen.Mit besten GrüßenIhr JS Hotels Team

Dear Lorenza,firstly, we would like to express our apology for not answering in your language. We are responding in English in order to make ourselves understood.How lovely to receive your feedback and see what a great time you had on holiday while staying with us. Wonderful to hear you had an excellent stay! You are right, our hotel is not the newest or most modern hotel, and if you want luxury, our JS hotel chain offers more suitable hotels. But we offer our guests a very friendly service with a balanced price-performance ratio.However, we are disappointed with the issues that you experienced in your room as this is not representative of our usual high standards. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our Head Housekeeper to investigate. We encourage you to please communicate any issue directly to our friendly team at the reception next time, who would have been delighted to assist you. We look forward to welcoming you again soon.Sincerely yours, JS Hotels Team

Lieber Thomas,vielen Dank für Ihre freundlichen Worte und Ihre gute Bewertung! Es freut uns sehr zu hören, dass Sie sich bei uns - in der Suite - so wohl gefühlt haben.Wir bitten um Ihr Verständnis bezüglich Ihres Kommentars zum Frühstücks-Buffet. Es ist unsere Priorität alle unsere Gäste zu verwöhnen und ihnen einen wunderschönen Aufenthalt zu bieten. Aber wie Sie auch schon erwähnen, kann es jetzt in der Hochsaison schon mal passieren, dass wir mit dem Auffüllen nicht ganz so schnell wie sonst hinterherkommen. Alle unsere Mitarbeiter*innen arbeiten täglich daran unseren Gästen einen ganz besonders flinken und freundlichen Service zu bieten. Mit sonnigen GrüßenJS Hotels Team

Dear Philip,we are very glad to read that you had a pleasant time in our hospitality at our JS Hotel and want to thank you for using Expedia to share your experience with others.We are happy to read that you point out the well-kept and clean condition of our establishment. We invest a lot of effort and time in cleaning and maintaining our rooms and community facilities.We thank you for booking with us and for your nice comment; we are already really looking forward to welcoming you on your next stay with us. Best wishes, JS Hotels Team

Liebe Georgette,vielen Dank, dass Sie sich für unser JS Hotel entschieden haben, um Ihren Urlaub zu verbringen und Ihre Erfahrungen hier zu teilen.Sie haben Recht, unser Hotel ist nicht das neueste oder modernste Hotel, und wer Luxus möchte, dem bietet unsere JS Hotelkette geeignetere Hotels an. Aber wir bieten unseren Gästen einen, wie sie auch schreiben-sehr freundlichen Service mit einem ausgewogenen Preis-Leistungsverhältnis.Besonders schön zu lesen ist, dass Ihnen unser vielseitiges Frühstück in guter Erinnerung geblieben ist. Gern begrüßen wir Sie wieder einmal bei uns auf Mallorca, bis dahin wünschen wir Ihnen alles Gute!Mit sonnigen GrüßenJS Hotels Team

Dear Brian,we are very pleased to read that you had a pleasant at our pool of our JS Hotel and want to thank you for using expedia to share your experience with others.We look forward to welcoming you back to our JS Hotel in the nearby future.  Sincerely yours, the entire JS Hotels Team

Dear Julia,how lovely to receive your positive feedback. Wonderful to hear you enjoyed your vacation!Our location is really nice, cause we are located directly on the beach and the promenade, offering our guests a magnificent view of the bay and the marina. Ideal to spend a fantastic holiday on the island.We look forward to welcoming you back in the near future.Best wishes, the entire JS Hotels Team

Dear Erick,Thank you for writing a review about your stay with us. We hope you don’t mind that this reply is in English, we are replying in an international language to make ourselves understood. Our principal objective is to ensure each of our guests receive the highest standard of care while residing with us and we aim to provide the best holiday experience possible. We are glad to read we have succeeded and that your overall opinion of your holiday is positive.We are terribly sorry about the WIFI signal. Please note that we have invested much effort in its improvement. Next time, do not hesitate to report any issue to our very helpful reception staff. However, it is nice to know that you have enjoyed the many culinary delights prepared by our professional chefs who always strive to offer a wide range of typical delicacies to please all palates. Thank you for letting us know that we have also met your taste. Despite everything, we hope that we will have the pleasure of welcoming you back to the hotel again.Best wishes, JS Hotels Team

Lieber Christoph,herzlichen Dank für Ihre so positive Bewertung! Toll, dass Sie Ihren Aufenthalt in so angenehmer Erinnerung haben und uns in allen Bereichen freundlich bewerten. Schön auch zu lesen, dass unser Speisenangebot Sie in Qualität und Vielfalt angenehm überrascht hat. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und dass Sie rundum zufrieden waren. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von Mallorca!Ihr JS Hotels Team

Lieber Florian,vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt in unserem JS Hotel zu berichten. Sie haben Recht, unser Hotel ist nicht das neueste oder modernste Hotel, und wer Luxus möchte, dem bietet unsere JS Hotelkette geeignetere Hotels an. Aber wir unseren Gästen einen sehr freundlichen Service mit einem ausgewogenen Preis-Leistungsverhältnis.Auf der anderen Seite ist es toll für uns zu wissen, dass unser hoher Hygienestandard zu Ihrer Zufriedenheit erfüllt wurden. Wir investieren viel Zeit und Sorgfalt in die tägliche Reinigung und Instandhaltung unseres Hotels. Es macht uns glücklich zu lesen, dass unsere Gäste sich bei uns wohlfühlen.Ihre Kommentare sind von großer Bedeutung für uns und helfen uns, unseren Service so gut wie möglich an die Bedürfnisse unserer Gäste anzupassen. Wir haben bei der Planung zukünftiger Leistungsverbesserungen immer die Kommentare unserer Gäste im Auge.Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Es war uns ein Vergnügen, Sie bei uns verwöhnen zu dürfen. Sonnige Grüße, Ihr JS Hotels Team

Liebe Lea Marie,zunächst möchten wir uns recht herzlich bei Ihnen für die Zeit bedanken, die Sie sich für die Bewertung hier bei expedia im Internet genommen haben.Ihre Kommentare sind von großer Bedeutung für uns und helfen uns, unseren Service so gut wie möglich an die Bedürfnisse unserer Gäste anzupassen.Wir sind natürlich sehr enttäuscht darüber, dass unsere Mitarbeiter nicht die bei uns sonst übliche Gastfreundlichkeit Ihnen gegenüber gezeigt haben, deshalb haben wir Ihre Rückmeldung mit dem gesamten Team des Hotels geteilt. Vielen Dank für Ihre ehrliche Meinung. Es tut uns sehr leid zu hören, dass Sie mit dem Service unseres Teams nicht zufrieden waren.Ihr Feedback ist sehr wichtig, damit wir uns weiter verbessern können. Mit freundlichen Grüßen, Ihr JS Hotels Team

Lieber Jürgen, vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Eindrücke von Ihrem Aufenthalt bei uns im Hotel zu kommentieren. Wir wissen das Feedback unserer Gäste sehr zu schätzen, da es uns hilft, den hohen Qualitäts- und Servicestandard aufrechtzuerhalten, auf den wir stolz sind. Es tut uns sehr leid, dass Sie ein anderes Zimmer bevorzugt hätten. Schade, dass Sie während Ihres Aufenthalts nicht nachgefragt haben, ob noch ein Zimmer in dieser Kategorie verfügbar ist. Die Zimmer unterscheiden sich in Form, Größe und Ausstattung. Bitte zögern Sie beim nächsten Mal nicht, sich bei Problemen an unsere freundlichen Mitarbeiter zu wenden, die Ihr Anliegen gern für Sie gelöst hätten. Freundliche Grüße, Ihr JS Hotels Team

Lieber Gast, vielen herzlichen Dank, dass Sie sich für Ihren Urlaub in unserem JS Hotel entschieden haben und dass Sie Ihre positive Bewertung für die Internet-Gemeinschaft hier veröffentlicht haben. Es tut uns jedoch leid, dass die Lage unseres Hotels nicht so ganz Ihren Erwartungen entsprach. Es ist sicherlich für uns und für die meisten unserer Gäste ein herrlicher Ort, aber wir verstehen, dass die Geschmäcker unterschiedlich sind. Wir hoffen, dass Sie an einem anderen unserer Standorte den perfekten Platz finden. Mit freundlichen Grüßen, Ihr JS Hotels Team

Lieber Chris, vielen Dank für Ihre Bewertung. Toll, dass Sie sich die Zeit genommen haben, zu jedem Punkt detailliert Ihre Eindrücke zu schreiben und so nicht nur uns, sondern auch allen zukünftigen Gästen ein ausgezeichnetes Bild unserer Anlage an die Hand zu geben. Lieben Dank für das Lob an unsere Küche. Unsere Frühstücksbuffetauswahl ist abwechslungsreich und wird täglich frisch zubereitet. Wir bieten z.B. Müsli, Jogurt, frisches Obst, Rührei, Spiegelei, gekochte Eier, Croissants, Brot, Brötchen, Speck, Würstchen, Wurst, Käse, belegte Brote. Unser Frühstück wird von unseren Gästen sehr oft gelobt. Schön, dass wir auch Ihre Geschmacksrichtung damit getroffen haben. Es ist jedoch enttäuschend zu lesen, dass Sie mit Ihrem Zimmer nicht zufrieden waren und sehr schade, dass Sie nicht gefragt haben, ob es noch ein Zimmer in dieser Kategorie gab, als Sie bei uns waren. Sollten Sie uns wieder einmal besuchen, kommen Sie bitte während Ihres Aufenthaltes mit sämtlichen Anliegen direkt auf uns zu. Denn nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns verbringen. Mit freundlichen Grüßen, Ihr JS Hotels Team

Dear Andreas, thank you for your positive review! We truly appreciate your lovely words about our staff. It's definitely a boost for us every time we read such positive reviews. We will be sure to letour team know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Kind regards, JS Hotels Team

Merci beaucoup pour vos commentaires et pour partager votre avis avec nous!

Dear Martin, first of all, thank you very much for trusting us again in order to enjoy a few days of rest on the beautiful island of Mallorca. We are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit. Thank you for your kind evaluation of our facilities and our friendly and speedy staff. We have a highly qualified team that works every day very hard in order to offer only the best to our guests. Thank you also for the wonderful photos! We are already very much looking forward to your next visit with us. Yours sincerely, JS Hotels Team

Dear Igor, on behalf of the entire team we would like to thank you for the trust placed in us. For us, the enjoyment and comfort of our guests is of vital importance to us. It is a pleasure to know that you have enjoyed the tranquility and the relaxation at our hotel. Surely, you also enjoyed the location of our hotel. It is near the beach where you can go for a nice walk, sunbath, dive, surf and do other outdoor activities. We hope that we will have the pleasure of welcoming you back to the hotel in the future. Best wishes, the entire JS Hotels Team

Lieber Gast, wow, eine hohe Punktezahl in allen Bereichen! Das ist eine echte Auszeichnung! Ihr Lob stellt außerdem eine wichtige Motivation für unser gesamtes Team dar, jeden Tag aufs Neue unser Bestes zu geben. Sie haben vollkommen recht! Wir haben großartige Hoteleinrichtungen, wie z.B. die tolle Sonnenterrasse damit unsere Gäste ein paar herrliche Tage der Ruhe und Entspannung bei uns genießen können. Wie Sie auch erwähnen, ist unsere Lage herrlich und direkt am Strandund auch Restaurants und Bars sind nicht weit entfernt. Wir hoffen, Sie bald wieder bei uns willkommen zu heißen. Mit freundlichen Grüßen, das gesamte Team von JS Hotels

Dear Guest first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. We are very happy to read that your overall stay with us was a pleasent one. And we are happy with your comment about our breakfast selection. Our chefs put all their effort into pampering our guests in order to make sure they have a great start into the day. However, we are disappointed with the issues that you experienced in your room as this is not representative of our usual high standards. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our Head Housekeeper and Maintenance Manager to investigate. Again, we apologize that we fell a little short of your expectations and very much hope you will honour us with another opportunity to serve you better in the not too distant future. Kind regards, JS Hotels Team

Dear Emma, thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments and suggestions very much because this way we can improve and re-evaluate our services and facilities. Regarding the choice of breakfast, our chefs make sure to prepare a balanced and varied offer on a daily basis with selected ingredients of the highest quality. We are very sorry that it wasn´t to your liking. Rest assured that we will pass your kind comment on to our reception team. With best regards, JS Hotels Team

Dear Guest first of all, we apologize for not answering in your language. Thank you for sharing your experience from your recent stay with us at our JS Hotel. Most of our guests express their satisfaction with our gastronomic offer. It is true that at our Hotel we receive guests of different nationalities, that is why our chefs prepare a varied offer to please all our guests alike. We are sorry that in your case we haven’t been able to fulfill your expectations. We are truly honoured that you chose to stay with us. Best wishes, the entire JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. Thank you for your lovely comments as well as the time spent leaving your experience here onExpedia. You're absolutely right! We have a great team here that works daily to offer everyone who visits us a unique and personalized friendly service. We hope to be able to welcome you back soon. Sincerely yours, the entire JS Hotels Team

Dear Ildiko, thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your suggestions and comments. Regarding the WIFI, we have invested much effort to improve and speed up the connection. Please next time, do not hesitate to report any issue to our helpful reception staff in order to be able to respond to your request immediately. Finally, we will pass on your lovely comments regarding our friendly staff - especially to Viola- to all of the teams, who we know will be very happy, as providing exceptional hospitality is at the heart of what we do. Kind regards, the entire JS Hotels Team

Dear Guest, thank you for your lovely comments as well as the time spent leaving your experience here on Expedia. The location of our hotel is just wonderful as the beach is so close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We are very proud to know that you enjoyed our facilities and we will share your kind comments with all our staff because they motivate us to continue offering excellent service. Best wishes, JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. We are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit. Thank you for your kind evaluation of our facilities and our services. We have a highly qualified team that works every day very hard in order to offer only the best to our guests. Once again, we appreciate your friendly comments. We hope to be able to welcome you back soon. Sincerely yours, the entire JS Hotels Team

Dear Guest, thank you for taking the time to write a review, we really appreciate it! We apologize for your disturbed night’s sleep. We rarely receive such feedback. It is very difficult to react to some ones complaints after the event. If we had been made aware of any issues at the time, we would have made our greatest effort to resolve them for you at the time. Naturally we are terribly disappointed that our staff at the bar did not demonstrate the usual level of hospitality which we pride ourselves with. We have shared your feedback with the entire team at the hotel. Please be assured that this is not a usual occurrence at the hotel. Despite everything, we hope we will have the pleasure of welcoming you back to the hotel again. Best wishes, the entire JS Hotels Team

Dear William, thank you for your lovely comments as well as the time spent leaving your experience here on expedia. You're absolutely right! We have a great team here that works daily to offer everyone who visits us a unique and personalized friendly service. Also, we are very happy to know that the diversity of our buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights. We hope to be able to welcome you back soon. Sincerely, JS Hotels Team

Dear Guest, thank you so much for your lovely comments as well as the time spent leaving your experience here on Expedia. You're absolutely right! We have a great team here that works daily to offer everyone who visits us a unique and personalized friendly service. Thank you! We hope to be able to welcome you back soon. Sincerely, JS Hotels Team

Dear Guest, thank you for your lovely comments as well as the time spent leaving your experience here on Expedia. You're absolutely right! We have a great team that works daily to offer everyone who visits us a unique and personalized service. We hope to be able to welcome you back soon. Sincerely, JS Hotels Team

Dear Zoltan, thank you so much for sharing what a good time you had at our hotel. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotel Team

Dear Kristian, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for sharing your experience with other travellers. We are pleased to know that despite of one or the other downside; you had a pleaseant stay with us. We should also mention that we do our very best to provide our guests with the best possible value for money every day and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. Most of our guests express their satisfaction with our gastronomic offer. It is true that at our Hotel we receive guests of different nationalities, that is why our chefs prepare a varied offer to please all our guests alike. We are sorry that in your case we haven’t been able to fulfil your expectations. We are truly honoured that you chose to stay with us. Best wishes, JS Hotels Team

Dear Lasse, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. For us it is vital to know the opinion of our guests and thus be able to detect if we are working in the correct line or we should improve some aspects. We apologize for your disturbed night’s sleep. We rarely receive such feedback. It is very difficult to react to some ones complaints after the event. If we had been made aware of any issues at the time, we would have made our greatest effort to resolve them for you at the time. We are very sorry to read that you didn´t enjoy your stay with us entirely. Yours sincerely, the entire JS Hotels Team