Boendeområde

Recensioner av Downtown Rotana

5 out of 5
Downtown Rotana
Government Avenue, Manama

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 142 av 203 recensioner" "
8 - Bra i betyg. 48 av 203 recensioner" "
6 - Okej i betyg. 6 av 203 recensioner" "
4 - Dåligt i betyg. 4 av 203 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 203 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dear Ms. Suzanne, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

8/10 Bra

Nithin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I recently stayed at this hotel with my family. Overall, I had a good experience. The check in process was superfast. The room was clean and comfortable, and the staff were friendly and accommodating. However, I was disappointed with the in room dining service. I found coir rope in my tabouleh which I believe is used to tie the parsley leaves. It was clear that the food was not prepared according to the hygiene standards. This made me question the cleanliness of the kitchen and the hygiene standards of the hotel. When I brought this to the attention of the staff, they were quick to apologize and offered to replace the food. However, I had lost my appetite by then and decided not to eat anything else from the in room dining menu. In conclusion, while my overall stay was good, the in room dining service was a disappointment. I hope the hotel takes note of these issues and makes improvements in their food quality and cleanliness standards. I would still recommend this hotel for its other positive aspects, but I would advise future guests to avoid the in room dining service.
Bodde här 2 nätter i april 2024
Svar från Nicolas Gardier 18 apr. 2024
Dear Mr. Nithin, Thank you for your review and for sharing your experience at Downtown Rotana, I am sure your fellow travelers will find them helpful. Glad to read highlighting your excellent experience and recognizing our friendly colleagues during your visit. The entire team were certainly very thrilled with your compliments that your overall experience was a positive impact on your stay. It is the positive review, such like yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout. Regarding the room dining service was noted and will look into. I am sure the service was beyond our standard that usually not happened. I hope your overall experience will give us the opportunity to welcoming you for another excellent experience.Best Regards, Nicolas GardierGeneral ManagerDowntown Rotana, Manama

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best hotel experience of my entire 4-week trip! Staff was consistently kind, punctual and professional. I thoroughly enjoyed my stay in Manama and will recommend the Downtown Rotana to other travelers. Very pleased!
Bodde här 2 nätter i januari 2024
Svar från Nicolas Gardier 20 feb. 2024
Dear Mr. Timothy, Thank you for the wonderful review and for sharing your experience at Downtown Rotana, I am sure your fellow travelers will find them helpful. Glad to read highlighting you 4-weeks excellent experience and recognizing our colleagues during your visit. The entire team were certainly very thrilled with your compliments that your overall experience was a positive impact on your stay. It is the positive review, such like yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout. We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense. Best Regards, Nicolas GardierGeneral ManagerDowntown Rotana, Manama

8/10 Bra

Zeshan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Nicolas Gardier 20 feb. 2024
Dear Mr. Zeshan, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your rating and recommendation. It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout. I hope your overall experience will give us the opportunity to welcoming you for another excellent experience. Regards, Nicolas GardierGeneral ManagerDowntown Rotana, Manama

10/10 Fantastiskt

shohidul

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Excellent room service. Iconic building. Fitness centre fantastic. Muhammed in fitness centre was very nice and well spoken in English. Manager Daryl was very helpful. Help us with early check in in minutes. Requested higher floor. Changed in minutes. Definitely will be back.
Svar från Nicolas Gardier 19 feb. 2024
Dear Mr. Shohidul, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest rating and recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. Certainly, Muhammed and Daryl you recognized were very thrilled with your compliment. It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout. I hope your overall experience will give us the opportunity to welcoming you for another excellent experience. Regards, Nicolas Gardier General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Gary

Bodde här 1 natt i februari 2024
Svar från Nicolas Gardier 19 feb. 2024
Dear Mr. Gary, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest rating and recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout. I hope your overall experience will give us the opportunity to welcoming you for another excellent experience. Regards, Nicolas Gardier General Manager Downtown Rotana, Manama

8/10 Bra

FELIX

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Nicolas Gardier 19 feb. 2024
Dear Mr. Felix, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest rating and recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout. I hope your overall experience will give us the opportunity to welcoming you for another excellent experience. Regards, Nicolas Gardier General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Saeed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Nicolas Gardier 19 feb. 2024
Dear Mr. Saeed, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest rating and recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout. I hope your overall experience will give us the opportunity to welcoming you for another excellent experience. Regards, Nicolas Gardier General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
快適、便利、親切
バーレーン門からすぐ近い街中にあり、空港バスのバス停も近い(自分はUberで空港から来た)。バーレーンバーバーまでもなんとか歩ける距離。部屋は清潔で水回りも問題なし。朝ごはんも種類豊富。レセプションの方も親切。サウジアラビアのダンマームまで片道送迎45BHDで手配してくれてドライバーが入国手続きもサポートしてくれた。
Bodde här 1 natt i januari 2024
Svar från Nicolas Gardier 8 jan. 2024
Dearest Guest,Thank you for the wonderful review and for sharing your experience at Downtown Rotana, I am sure your fellow travelers will find them helpful.We appreciate your comments regarding our service and product. Indeed, our location is within walking distance to Bahrain Markets. Glad to know that the allocated room was clean without any problem of water supply, and your dining experience at breakfast was great. Thank you also for highlighting the reception staff kindness. Indeed, they will absolutely assist all guest's necessary arrangement, plus our driver will be happy to help with the further assistance. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense.Best Regards,Nicolas GardierGeneral Manager

10/10 Fantastiskt

Leili

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel in a great location with fantastic view of downtown Manama. Friendly and helpful staff. Only one point for improvement/observation: more thorough daily cleaning of the room should be done.
Svar från Nicolas Gardier 27 dec. 2023
Dear Ms. Leili,Thank you for the wonderful review and for sharing your experience at Downtown Rotana, I am sure your fellow travelers will find them helpful.We appreciate your highest rating during your visit. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Regarding the other observation about improvement was noted.We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense.Best Regards,Nicolas GardierGeneral Manager

10/10 Fantastiskt

Catherine

Bodde här 3 nätter i november 2023
Svar från Nicolas Gardier 27 dec. 2023
Dear Ms. Catherine,Thank you for the wonderful review and for sharing your experience at Downtown Rotana, I am sure your fellow travelers will find them helpful.We appreciate your highest rating during your visit. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense.Best Regards,Nicolas GardierGeneral Manager

10/10 Fantastiskt

Awad

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Nicolas Gardier 27 dec. 2023
Dear Mr. Awad,Thank you for the wonderful review and for sharing your experience at Downtown Rotana, I am sure your fellow travelers will find them helpful.We appreciate your highest rating during your visit. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense.Best Regards,Nicolas GardierGeneral Manager

8/10 Bra

Omar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Nicolas Gardier 19 okt. 2023
Dear Omar,Thank you very much for your review on your recent stay.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Downtown Rotana.Best regards,Nicolas GardierGeneral Manager

10/10 Fantastiskt

Ahmed, Gurnee

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, friendly staff
Bodde här 2 nätter i oktober 2023
Svar från Nicolas Gardier 11 okt. 2023
Dear Mr. Ahmed, Thank you for taking the time to write a review following your recent stay with us. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Nicolas Gardier General Manager Downtown Rotana, Manama

8/10 Bra

Grzegorz

Bodde här 1 natt i oktober 2023
Svar från Nicolas Gardier 11 okt. 2023
Dear Mr. Grzegorz,Thank you for taking the time to write a review following your recent stay with us. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Nicolas Gardier General Manager Downtown Rotana, Manama

8/10 Bra

Abdullah

Bodde här 2 nätter i september 2023
Svar från Nicolas Gardier 22 okt. 2023
Dear Mr. Abdullah,Thank you for the rating and wonderful review. It was my absolute pleasure to read such feedback of your recent visit.Your comment and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Downtown Rotana.Regards,Nicolas GardierGeneral Manager Downtown Rotana, Manama

10/10 Fantastiskt

Abdulaziz

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2023
Svar från Nicolas Gardier 16 okt. 2023
Dear Mr. Abdulaziz,Thank you for your positive review on your recent visit.It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Downtown Rotana.Best regards,Nicolas Gardier General Manager

10/10 Fantastiskt

PATRICK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff and great service. The food for room service was also very good.
Bodde här 1 natt i juni 2023
Svar från Nicolas Gardier 19 juni 2023
Dear guest, thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. The entire team, especially Loubna was very thrilled with your compliments and happy to know that they were able to make your stay as memorable one. It is the positive review such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. It will be our great honor and pleasure to welcome you again for another excellent experience at Downtown Rotana. Regards, Nicolas Gardier General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Marwa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved My Stay
Lovely staff! Friendly, hospitable and helpful.
Bodde här 2 nätter i maj 2023
Svar från Nicolas Gardier 23 maj 2023
Dear Ms. Marwa,Thank you for the wonderful review and for sharing your experience at Downtown Rotana, I am sure your fellow travelers will find them helpful.Glad to read highlighting an excellent experience during your visit. The entire team were very thrilled with your compliments that your overall experience was a positive impact on your stay. It is the positive review, such like yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense. Thank you for choosing us and we look forward to welcoming you again soon. Best Regards,Nicolas GardierGeneral ManagerDowntown Rotana, Manama

10/10 Fantastiskt

mohamad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel staff were outstanding and the rooms were spacious and clean. Did I mention the food? Amazing food by the way!
Bodde här 1 natt i mars 2023
Svar från Nicolas Gardier 3 apr. 2023
Dearest Mr. Mohamad,Thank you for the wonderful review and for sharing your experience at Downtown Rotana, I am sure your fellow reviewers will find them helpful.Glad to read that highlighting our outstanding spacious and clean room and the amazing food you most enjoyed during your visit. The entire team were very thrilled with your compliments that your overall experience was a positive impact on your stay. It is the positive review like yours, that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense. Thank you for choosing us and we look forward to welcoming you again soon. Best Regards,Nicolas GardierGeneral ManagerDowntown Rotana, Manama

10/10 Fantastiskt

jaffar

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Nicolas Gardier 3 apr. 2023
Thank you for the highest ratings and for sharing your experience at Downtown Rotana, I am sure your fellow reviewers will find them helpful.It is the positive review like yours, that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense. Thank you for choosing us and we look forward to welcoming you again soon. Best Regards,Nicolas GardierGeneral ManagerDowntown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Nicolas Gardier 3 apr. 2023
Dearest Gues,Thank you for the wonderful review and for sharing your experience at Downtown Rotana, I am sure your fellow reviewers will find them helpful.It is the positive review like yours, that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.We will be delighted to serve you again on your next visit with another great experience that is exceptional in every sense. Thank you for choosing us and we look forward to welcoming you again soon. Best Regards,Nicolas GardierGeneral ManagerDowntown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Bodde här 6 nätter i februari 2020
Svar från DRB 8 mars 2020
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2020
Svar från DRB 22 feb. 2020
Dear guest, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

E E HANNAN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Downtown Rotana Bahrain weekend stay
Excellent stay as always. Great service and friendly staff. Excellent club lounge, spa and great breakfast
Bodde här 1 natt i februari 2020
Svar från DRB 22 feb. 2020
Dear guest, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation. I am pleased to read that you enjoyed your weekend stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

4/10 Dåligt

stephane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
ok i guess but not our room
nice hotel but do not go for a room on 24th floor - especially 2416 where you can hear the bass from the 25th floor restaurant/disco as well as a cooking smell. otherwize club lounge is good - nothing special but good. Hotel is good value for money otherwize.
Bodde här 1 natt i februari 2020
Svar från DRB 22 feb. 2020
Dear guest, Thank you for taking the time to write a review following your recent stay with us. Please accept my sincere apologies for any inconvenience you experienced during your visit and for not meeting your expectations, especially with the loud music at Alto lounge and food smell in your room. Rest assured that this has been noted. Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback such as yours that we are able to identify those areas that are worthy of praise or in need of improvement. I would like to thank you again for sharing your feedback with us and I certainly hope we can be at your service again in the near future. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Nassreen

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is small however it has a real standard of a 5 star hotel
Bodde här 1 natt i februari 2020
Svar från DRB 13 feb. 2020
Dear guest, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Saud

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The best service ever!
The service was the best I ever had!
Bodde här 2 nätter i januari 2020
Svar från DRB 29 jan. 2020
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

8/10 Bra

haytham

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2020
Svar från DRB 18 jan. 2020
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2020
Svar från DRB 16 jan. 2020
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

8/10 Bra

Verifierad resenär

Bodde här 4 nätter i december 2019
Svar från DRB 9 jan. 2020
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

8/10 Bra

zeyad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
الفندق جميل والإستقبال تعامله جدا راقي
Bodde här 3 nätter i december 2019
Svar från DRB 9 jan. 2020
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

2/10 Väldigt dåligt

Ele, Lebanon

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The worst hotel ever that you could think to deal with. They have canceled my reservation without prior notice and they which rune my trip to Bahrain. I will never deal with this hotel again. The reservation excutive was so rude when i talked to her.
Bodde här 3 nätter i december 2019
Svar från DRB 9 jan. 2020
Dear Mr. Al Mutawa, Thank you for taking the time to share your feedback with us. Please accept my sincere apologies for the inconvenience and frustration you went through with your reservation and for not getting a room in our hotel. Unfortunately the hotel was fully booked on your arrival day and since we were unable to charge the credit card provided we cancelled the reservation. I certainly understand your disappointment and as a gesture of goodwill and to restore your faith in our hotel, I would like to take the opportunity to offer you 50% discount for one night on the best available room rate on your next visit to Bahrain. Please let me know when you have a date in mind and I will be happy to organize the details for you. Alternatively, if more convenient for you, you may simply use this e-mail with our reservation department at the time of booking. I would like to thank you once again for sharing your feedback with us and I certainly hope we can be at your service again in the near future. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Andre

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk opphold
Fantastisk hotell , med fantastiske ansatte, resepsjonen, alle andre som arbeidet rundt inngangspartiet , vaskepersonal , bartendere - Alle var helt fantastisk hjelpsomme og enkle å ha med å gjøre :)
Bodde här 5 nätter i december 2019
Svar från DRB 15 dec. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2019
Svar från DRB 15 dec. 2019
Dear guest, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i december 2019
Svar från DRB 15 dec. 2019
Dear guest, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Loredana

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i november 2019
Svar från DRB 23 nov. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I greatly appreciate your highest rating. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff, spacious rooms, good location, nice swimming pool.
Bodde här 2 nätter i november 2019
Svar från DRB 10 nov. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Einfach gut, von hier ist alles erreichbar und wie der Name sagt, down town. Zimmer und Einrichtung , Bad und Einrichtung alles 100% sehr gut. Everything Just fine, from here everything is reachable and as the name says, down town. Room facility bathroom facility all 100% very good.
Bodde här 1 natt i november 2019
Svar från DRB 7 nov. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Hector

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel with a great idea of service to the client. At first there was a little hiccup, nothing major. The manager Mohammed immediately solved the problem and went above and beyond to make for a great stay. The pool is great. Restaurants are very nice. The lounge is also great, with nice food and a great view. The hotel is very conveniently located. Near Avenues mall, near the souq and not far from restaurants and amenities. Overall I had a great stay. I'll be coming back to this hotel.
Bodde här 5 nätter i oktober 2019
Svar från DRB 30 okt. 2019
Dear guest, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation. I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
جدا مريح و راقي
كانت رائعه و مريحة سعدت بهذه التجربه
Bodde här 1 natt i oktober 2019
Svar från DRB 26 okt. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Nice property Priced on higher side Food at restaurant in 4th floor not so good
Bodde här 1 natt i oktober 2019
Svar från DRB 26 okt. 2019
Dear guest, Thank you for taking the time to write a review following your recent stay with us. Please accept my sincere apologies for any inconvenience you experienced during your visit and for not meeting your expectations, especially with regard to the quality of our food at Teatro restaurant. Please be assured that we always look for ways to improve our guests’ dining experience. Moreover, your comment concerning our rates, kindly note that we continuously check other hotels of the same category in the city to ensure we always remain competitive. I would like to thank you again for sharing your feedback with us and I certainly hope we can be at your service again in the near future. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
As usual . But the reservation was for another room
Bodde här 1 natt i oktober 2019
Svar från DRB 23 nov. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I greatly appreciate your highest rating. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i oktober 2019
Svar från DRB 13 okt. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Jaroslaw

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jarek z Polski.
Dzień dobry. Mam same miłe wspomnienia związane z tym hotelem. Bardzo miła i uczynna obsługa, bardzo wygodny pokój, dobre i urozmaicone śniadania - zawierające dania kuchni lokalnej, co dla mnie jest bardzo ważne. Ładny basen z czystą infrastrukturą. Jedyny mankament jak na hotel 5 gwiazdkowy, to bardzo brudne szyby w pokoju, co obniżało atrakcyjność pięknego widoku.
Bodde här 5 nätter i september 2019
Svar från DRB 13 okt. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I greatly appreciate your highest rating. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. With regard to your comment about the dirty window was noted and please accept my sincere apologies for the inconvenience this caused you. Rest assured that this will be looked into. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

MALEK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
اقامه مميزه ومريحه
كالعاده من شركة روتانا اهتمام ونظافه وسهولة اجراء تسجيل الدخول والخروج مع الهدوء بالممرات بين الغرف موقع استراتيجي الذهاب سيراً على الاقدام الى باب البحرين يوجد بنك بجانبه وامامه وبنفس الشارع يوجد مكتب للخطوط الكويتيه
Bodde här 1 natt i oktober 2019
Svar från DRB 8 okt. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the service from team Loved the food, bars and restaurant
Bodde här 5 nätter i september 2019
Svar från DRB 29 sep. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

10/10 Fantastiskt

Kayed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2019
Svar från DRB 12 sep. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

8/10 Bra

Mariam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2019
Svar från DRB 8 sep. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama

8/10 Bra

Mobarak

Bodde här 2 nätter i augusti 2019
Svar från DRB 30 nov. 2019
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon. Best Regards, Patrice Cornee General Manager Downtown Rotana, Manama