Amerikanska köket

Recensioner av Best Western Battlefield Inn

2.5 out of 5
Best Western Battlefield Inn
10820 Balls Ford Rd, Manassas, VA

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 285 av 1003 recensioner" "
8 - Bra i betyg. 353 av 1003 recensioner" "
6 - Okej i betyg. 179 av 1003 recensioner" "
4 - Dåligt i betyg. 94 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 92 av 1003 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Lätt att hitta hit. Lugnt och stilla. Bra med parkering
Bodde här 3 nätter i juni 2019

10/10 Fantastiskt

Thorsten

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Verifierad resenär

Bodde här 1 natt i januari 2018

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to Dulles Airport
Stayed here before my flight from Washington Dulles Airport. Very friendly and helpfull staff at reception. Breakfast was really good. Nice comfy bed. Only negative was the surroundings with motorway and nowhere to take a walk.
Bodde här 2 nätter i september 2017
Svar från Sarah 3 okt. 2017
We are very pleased to hear you enjoyed your stay. We appreciate you sharing with us the location, breakfast friendly staff and comfortable bed made for an enjoyable experience. We will see if we can place you a little further away from the road next time to help with the road noise. Thank you again, we look forward to your next stay.

8/10 Bra

Carl-Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Easy to access hotel
Easy to find next to I-66. A well kept hotel with a nice layout. Pool area with canopies for private grill parties.
Bodde här 1 natt i augusti 2017
Svar från Sarah 10 aug. 2017
Thank you for choosing our hotel as your place to stay while in town. We are pleased to hear the convenient location made us the best choice for your travel needs. We appreciate the feedback for the hotel and amenities that we offer and delighted that you enjoyed your stay. We hope to welcome you again during your travels.

8/10 Bra

Tony, Kungsbacka

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
prisvärt beläget hotell
Trevligt hotell i närheten till alla sevärdheter. Bra frukost! Mycket serviceminded personal!
Svar från Sarah 7 juni 2014
Tack för din recension. Vi är mycket glada att se dig njuta av din vistelse och hotellet var en perfekt passform för dina resebehov. Vi hoppas att se dig igen nästa gång du är i området

8/10 Bra

Ravindranath, LEXINGTON

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Condition has improved. Much better than how it was before
Bodde här 1 natt i maj 2024
Svar från General Manager 17 maj 2024
Dear Ravindranath,Thank you for taking the time to provide your review of Best Western Battlefield Inn. We are delighted to hear the improvements we have made are noticeable! Our team continuously strives to enhance the guest experience, and your feedback is valuable. We look forward to welcoming you back again soon.

10/10 Fantastiskt

Sherri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Open courtyards was nice , Don’t see that very often.
Bodde här 1 natt i maj 2024
Svar från General Manager 15 maj 2024
Dear Sherri,We're pleased you enjoyed your stay at Best Western Battlefield Inn! Thank you for your kind compliments about our beautiful courtyard. It was a pleasure to welcome you, and we hope to see you again soon for another lovely experience.

8/10 Bra

Shawn

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Floors in room could have been cleaner and walls are paper thin. Heard neighbors TV on all night. Temporary breakfast area in rooms 286 and 287 was a cluster with one small toaster and always out of coffee. Overall affordable, nice staff and convenient location.
Bodde här 1 natt i maj 2024
Svar från General Manager 14 maj 2024
Dear Shawn,Thank you for choosing Best Western Battlefield Inn. We're pleased that you found our location convenient and our team friendly. Your comments about our breakfast setup and room conditions are also appreciated and will guide our efforts to enhance guest comfort. We look forward to welcoming you back for an improved experience.

10/10 Fantastiskt

Jennifer

Bodde här 3 nätter i mars 2024

6/10 Okej

Otis, Milwaukee

Affärsresenär
Hotel had a nice courtyard area to sit, smoke and gather with other guest
Bodde här 28 nätter i april 2024
Svar från General Manager 3 maj 2024
Dear Otis,We always appreciate hearing from our guests, and we're glad you enjoyed the courtyard. If there's anything we can do to make your next visit even better, please let us know. We hope to see you again should you be back in the area.

4/10 Dåligt

Steven

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 4 maj 2024
Thanks

10/10 Fantastiskt

Brandie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very good and clean!!!
Bodde här 1 natt i april 2024
Svar från General Manager 1 maj 2024
Dear Brandie,It is wonderful to know that you had an excellent experience with us! We work hard to meet expectations like yours, and we’re happy to hear the high standards of cleanliness we adhere to hit the mark for you. Thank you for your perfect rating, and we hope you return soon!

10/10 Fantastiskt

Johnson, Haymarket

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courtyard style, great for travelers that love the open areas
Bodde här 4 nätter i april 2024
Svar från General Manager 18 apr. 2024
Dear Johnson,Thank you for your compliments on our open courtyard. We're glad you enjoyed your visit, and we look forward to hosting you again at Best Western Battlefield Inn!

4/10 Dåligt

Misti

Dirty..no hot breakfast
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Misti,Feedback from our guests is always appreciated as it helps us improve. It's unfortunate our attention to cleanliness and included amenities did not meet your expectations. We'll pass your comments along to our staff for improvement, and we'd be grateful for the chance to provide you with a more positive experience.

10/10 Fantastiskt

Paula

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed here many years ago. I don’t remember it being as nice as it is now. It appears to be refurbished and a lot has been improved.
Bodde här 1 natt i april 2024
Svar från General Manager 11 apr. 2024
Dear Paula,We're delighted by your excellent review of Best Western Battlefield Inn! It's wonderful that you enjoyed our beautifully renovated property, and we hope you'll return soon for another terrific experience.

10/10 Fantastiskt

Elmer

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service great staff!
Bodde här 1 natt i mars 2024
Svar från General Manager 5 apr. 2024
Dear Elmer,We're so happy to know that our team's attentive service helped make your visit that much better and that you had a great time with us overall. Thank you so much for the five-star rating, and we hope to see you back at Best Western Battlefield Inn soon for another unforgettable stay.

6/10 Okej

Vasile

Reste med familjen
Gillade: Personal och service
Poor condition mattresses,noisy place,outside cigarettes smoke getting somehow in the room,friendly staff.Did not like the idea of breakfast in the bag.
Bodde här 5 nätter i mars 2024
Svar från General Manager 1 apr. 2024
Dear Vasile,Thank you for taking the time to share your insights. We are happy to hear that our team was friendly, but we are sorry to learn about issues, such as the mattresses, noise, and your dissatisfaction with our breakfast offering. We are committed to addressing these concerns to improve the comfort and experience of all our guests. Thank you for bringing these matters to our attention, and we hope to welcome you back soon!

6/10 Okej

Carol

Gillade inte: Boendets skick och faciliteter
I figured since I was a single woman alone they might have put me in a room in the main building. There was a fish smell outside in the courtyard area. The person in the room next to me was loud and obnoxious both nights I was there.
Bodde här 2 nätter i mars 2024
Svar från Manager 24 mars 2024
Thanks for review and wish give us another chance to make you stay memorable by doing right thing for you thank you.

10/10 Fantastiskt

Ricardo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room nice building
Bodde här 1 natt i mars 2024
Svar från General Manager 19 mars 2024
Dear Ricardo,It is wonderful to read that our high standards of cleanliness made a positive impact on your stay with us. It was a pleasure to have you as a guest, and we look forward to welcoming you back!

10/10 Fantastiskt

Darlene

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Manager 24 mars 2024
Thanks for review and wish give us another chance to make you stay memorable by doing right thing for you thank you.

2/10 Väldigt dåligt

Elina

Bodde här 1 natt i mars 2024
Svar från Manager 24 mars 2024
Thanks for review and wish give us another chance to make you stay memorable by doing right thing for you thank you.

8/10 Bra

Adrienne

Gillade: Renlighet och personal och service
The property is convenient; but the area is a little sketchy.
Bodde här 1 natt i mars 2024
Svar från General Manager 12 mars 2024
Dear Adrienne,Thank you for sharing your experience with us. We're delighted to hear that you found our property convenient. We also understand your concern about the surrounding area and will continue to prioritize the safety and comfort of our guests. Despite this, we hope you had an overall positive stay at Best Western Battlefield Inn, and we would love the opportunity to welcome you back in the future.

2/10 Väldigt dåligt

Edson

Bodde här 1 natt i mars 2024
Svar från Manager 24 mars 2024
Dear Edson,Thanks for review and wish give us another chance to make you stay memorable by doing right thing for you thank you.

4/10 Dåligt

Patrick

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Plumbing on the toilet was horrible. Shower draining was also bad. Water up to ankles while showering. Very cold in the room too!
Bodde här 1 natt i februari 2024
Svar från General Manager 27 feb. 2024
Dear Patrick,Thank you for sharing your experience with us. We're disappointed to hear about the issues you encountered with your room temperature and bathroom during your stay. Rest assured, we will address these concerns with our team to ensure improvements are made. Despite these challenges, we're grateful for your visit and hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future.

6/10 Okej

Samuel

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Didn’t feel safe
Bodde här 3 nätter i februari 2024
Svar från Manager 20 feb. 2024
Dear Sir, so sorry to hear about your pls allow us and let us know what happen we are here 24/7 to help our guest.

4/10 Dåligt

David

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Booked this property specifically because it stated had on site electric car charging. When we went to check in there was no car charging. The room was roasting hot and the hvac was set at 84. I tried turning it down, but it still blew hot air. I turned it off, but it turned back on during the night. We arrived around midnight so did not want the hassle of trying to change to another room. The bottom edge of the bathroom door was chipped away leaving a 1.5-2 inch gap. The flush handle on the toilet was wonky and it was a challenge to get it to flush. Not impressed and without car charging it further impacted our travel the next day
Bodde här 1 natt i februari 2024
Svar från Manager 20 feb. 2024
Dear Sir,so sorry for the inconvenience caused to you and also try my best to good.

8/10 Bra

CHARLES, valley stream

Hotel is clean and conveniently located. Unfortunately the on site restaurant is closed but website said open. Plenty of nearby restaurants.
Bodde här 1 natt i januari 2024
Svar från General Manager 14 jan. 2024
Dear Charles,Thank you for staying at Best Western Battlefield Inn. We're pleased you found our hotel clean and conveniently located. We apologize for any confusion regarding the status of our on-site restaurant, but we're glad that there are plenty of nearby restaurants to explore. It was wonderful to have you as our guest, and we greatly appreciate your review.

10/10 Fantastiskt

Moshe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från manager 22 feb. 2024
Thank you for your time. .

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från manager 29 dec. 2023
Thank you

2/10 Väldigt dåligt

Claudia

Bodde här 1 natt i december 2023
Svar från Manager 27 dec. 2023
We are very sorry about experience and please give us another chance to makeYour stay memoriable .

2/10 Väldigt dåligt

Jennifer

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Property got shut down and i was not alerted
Bodde här 1 natt i juli 2023
Svar från General Manager 2 aug. 2023
Dear Jennifer,Please accept our apologies that you were not notified that we are currently closed down for renovations. We are excited about the changes happening at our hotel and hope we have the pleasure of welcoming you once we have reopened.

2/10 Väldigt dåligt

Ulrich

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The motel is closed for business and we didn’t get any information about that nor a reroute to another motel.
Bodde här 1 natt i juli 2023
Svar från Manager 26 juli 2023
we Sorry we already updated in system - sorry you not informed we are doing renovations.

2/10 Väldigt dåligt

Heather

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Got there to check in and the building was closed due to unsafe conditions. Had a sign plastered to the door and it was locked up tight. No one bothered to call or email about it either. Booked my room 2-3 months in advance. Had to go to another hotel right behind this one.
Bodde här 1 natt i juli 2023
Svar från Manager 26 juli 2023
sorry we are doing renovations!

2/10 Väldigt dåligt

Carly

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Hotel was not fit to stay in but we received no notice from Expedia. Customer service was not good and we were on the phone in an unsafe area for over an hour trying to fix this issue.
Bodde här 2 nätter i juni 2023
Svar från GM 7 juni 2023
Dear Carly,this Hotel is here more than 50 years never had issue for unsafe area whatever. I have been working her 2 Decades do not worry please give us a chance to serve you better and next stay 100 % complementary on us. I am so sorry for your loss of time and experienc.

2/10 Väldigt dåligt

Debra

Bodde här 1 natt i juni 2023
Svar från Manager 15 juni 2023
so sorry about your experience.

2/10 Väldigt dåligt

Michael

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Reservation was cancelled w/o any notification. Only reason that I found out was because a week before check-in I called to add a name to the reservation and they let me know that the reservation had been canceled. They said that letters were mailed that morning, although I never received one even after check in day. Apparently it had to do with construction and a city inspection. The lack of communication was horrendous.
Bodde här 1 natt i juni 2023
Svar från General Manager 7 juni 2023
Dear Michael,Thank you for taking the time to share your experience. It is very disappointing to hear that there were issues with your reservation, and we encourage you to reach out to the third party you booked through regarding this situation. We wish you pleasant onward travels.

2/10 Väldigt dåligt

CLINTON

Bodde här 1 natt i juni 2023
Svar från Manager 7 juni 2023
so sorry !!

8/10 Bra

Robert

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy to get to. Only stayed one night, but wouldn’t hesitate to stay longer.
Bodde här 1 natt i maj 2023
Svar från General Manager 25 maj 2023
Dear Robert,Thank you for choosing Best Western Battlefield Inn for your stay. We're delighted to hear that you found our location easy to access. Although your stay was brief, we're glad to know that you had a positive experience and would be happy to stay with us for a longer duration in the future. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

8/10 Bra

Frank

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från Manager 15 juni 2023
Thank you

10/10 Fantastiskt

Willie

Affärsresenär
Gillade: Personal och service
I liked that my room was spacious, comfortable, and clean. I didn't like that the power switches for the two nightstand lamps were broken. One lamp couldn't be turned on, and the other one couldn't be turned off after I initially turned the lamp on. I also was concerned that there was a notice on a column leading to the second level of the property near my room regarding a building/structural issue.
Bodde här 1 natt i maj 2023
Svar från General Manager 20 maj 2023
Dear Willie, Thank you for choosing Best Western Battlefield Inn and for the five-star review. We are thrilled you enjoyed our spacious, clean, and comfortable accommodations. Please accept our sincere apologies regarding the lamps in your room; we hope this didn't cause too much of an inconvenience. Please come back and see us again soon.

4/10 Dåligt

Joan

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Was very old. Say there’s a pool and it’s so bad it won’t be ready for swimming this season. Had no water when we arrived. 2 hrs later back on. Niece had another rm and they had to hot water, changed rooms and still no hot water. You get what you pay for. Was cheap !
Bodde här 2 nätter i maj 2023
Svar från Manager 17 maj 2023
Dear Sir,so sorry for the inconvenient please give us another chance to serve you better.

2/10 Väldigt dåligt

Amy

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
AWFUL AWFUL AWFUL!! Do not stay at this property! It is so run down and looks like it’s falling apart. The second floor is all taped off (probably because the rooms are so awful, they can’t even be used), the pool has no water and looks like it has not been repaired in many years. We had no hot water in our room, they changed our room and that room had no hot water! Do not stay at this hotel!
Svar från General Manager 16 maj 2023
Dear Amy,We appreciate your feedback. It's unfortunate that your experience wasn't what you expected it to be, and we'll certainly look into each of your comments as we strive to improve continually. We'll continue to focus on providing comfortable stays, and we would be honored if you would give us a second chance.

6/10 Okej

Jose, Gaithersburg

Reste med familjen
La atención es buena pero las camas son pequeñas
Bodde här 1 natt i maj 2023
Svar från General Manager 15 maj 2023
Dear Jose,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff made you feel welcome, and we appreciate your feedback about the size of the beds. If you're in the area again, please consider coming back to see us.

8/10 Bra

Elizabeth

Reste med sin partner
Gillade: Renlighet och personal och service
Close to everything and staff was pleasant
Bodde här 1 natt i maj 2023
Svar från Manager 11 maj 2023
thank you for your business and time e to review us.

6/10 Okej

Kamalendu

Reste med sin partner
Expected better service in the breakfast area .
Bodde här 1 natt i maj 2023
Svar från Manager 11 maj 2023
sorry about experience please give us another chance to serve you better. .

8/10 Bra

Gilbert

Bodde här 2 nätter i maj 2023
Svar från Manager 15 juni 2023
thank you

8/10 Bra

CAROLYN, Silver Spring

Reste med sin partner
Gillade: Personal och service
Just ok
Bodde här 1 natt i maj 2023
Svar från General Manager 9 maj 2023
Dear Carolyn,Thank you for taking the time to give us feedback on your visit. We are sorry you only found your stay adequate, as we always strive to provide our guests with an exemplary experience. We are always working to improve and hope that someday we have another opportunity to impress you.

8/10 Bra

whitney, Scottsville

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quick easy check in and check out
Bodde här 2 nätter i april 2023
Svar från General Manager 8 maj 2023
Dear Whitney,Thank you for choosing our hotel for your recent visit to historic Manassas. We're glad you enjoyed your stay with us and our efficient check-in and check-out service. Please allow us to host you again at Best Western Battlefield Inn.

8/10 Bra

Shawn

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The nicest staff, great setup for those traveling with pets. Breakfast was good! It t is older but they are making improvements!
Svar från General Manager 1 maj 2023
Dear Shawn,Thank you for your wonderful review. We are happy to hear your stay at Best Western Battlefield Inn met your expectations. It thrills us we were able to accommodate you and your pets! We hope you come back to enjoy another hot breakfast soon!