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Recensioner av Royal Alhambra Palace – All Inclusive

5 out of 5
Royal Alhambra Palace – All Inclusive
Colakl, Manavgat, Antalya

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 6 av 11 recensioner" "
8 - Bra i betyg. 3 av 11 recensioner" "
6 - Okej i betyg. 2 av 11 recensioner" "
4 - Dåligt i betyg. 0 av 11 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 11 recensioner" "

9,0/10

Renlighet

8,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

8/10 Bra

Fatma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bizim ikinci kez konaklamamız. Aqua park ve lunaparkın kapalı olduğu belirtilmediği için bu durum çocuklarda biraz hayal kırıklığı yarattı. Odalarda internet yoktu. Onun dışında tatilimiz güzel ve keyifli geçti. Deniz manzaralı oda vermeleri de büyük incelikti. Teşekkürler
Bodde här 4 nätter i november 2023
Svar från RAP 15 nov. 2023
Değerli Misafirimiz,Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,

10/10 Fantastiskt

HUSHYAR

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 3 nätter i juli 2021
Svar från RAP 12 maj 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Fantastiskt

Hassan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was great.
Bodde här 6 nätter i augusti 2019
Svar från RAP 7 sep. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Bra

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Reception is not professional and not good and delaying the guests a lot and not understanding well
Bodde här 6 nätter i juli 2019
Svar från RAP 26 juli 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The resort was clean and the food was good, however, the attitudes of the front desk (receptionists) I guess is variable depending on the nationality of the guests. When I was checking out I called the front desk asking for help in taking my luggage, their answer was OK we will send someone. 15 minutes later no one showed up so I decided to go myself to check why they did not send anyone. Anyways, they told me that everyone was busy at the time. I said OK can I use the trolley since I have 4 big bags. Guess what! Their answer was NO! We need it although it was available and no one was using it. Anyhow, my 6 years old son was helping me and they were watching and no one showed the courtesy of even offering his help! What a 5-star hotel is that??? And when I dropped off the keys I told them that I will write this down in the review; they answered relaxed and cool down.
Bodde här 5 nätter i juni 2019
Svar från RAP 24 juli 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i maj 2019
Svar från RAP 22 juli 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okej

Avar

Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i juni 2019
Svar från RAP 22 juli 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Het personeel vonden wij erg vriendelijk, het aanbod van het eten erg ruim, maar de vlees keuze/kwaliteit een beetje karig. Tevens was het servies vaak niet schoon, slecht gewassen. Verder een erg mooi en luxe hotel, en ook de kamer was ook erg mooi.
Bodde här 6 nätter i juni 2019
Svar från RAP 23 juli 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dieses Hotel ist ein Traum. Sehr sauber und hygienisch. Die Anlage ist super groß und für Kinder mit viel spaß verbunden. Das Essen ist super und frisch.
Bodde här 9 nätter i april 2019
Svar från BERNA 28 maj 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

10/10 Fantastiskt

beyhan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Balay
Otel baştan aşağı mükemmel.yemekler,havuz,deniz ve içecekler çok güzel.24 saat boyunca yeme içme imkanıniz var.eğlenceleri çok ama çok güzel.tam bir aile oteli.çocuklarınizla çok güzel bir tatil yapabileceğiniz bir otel.tek eksisi personeli.yetersiz ve suratsiz.umursamazsaniz mükemmel bir tatil yaparsınız. Biz balayı çifti olarak gittik ve cok memnun döndük.
Bodde här 5 nätter i augusti 2017

10/10 Fantastiskt

GEORGE T.

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Best trip we ever had.
Hotel had best dining,best parks and atractions in the yard.