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Recensioner av City Garden Hotel Makati

4 out of 5
City Garden Hotel Makati
7870 Makati Avenue corner Durban St., Makati, Manila

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 519 av 1000 recensioner" "
8 - Bra i betyg. 326 av 1000 recensioner" "
6 - Okej i betyg. 91 av 1000 recensioner" "
4 - Dåligt i betyg. 36 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1000 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice bed.
Bodde här 2 nätter i januari 2024
Svar från GM Tim 1 feb. 2024
Thank you for your feedback and we are really delighted to know you found our beds comfortable and enjoyed our stay. We look forward in welcoming you back soon.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra val i Manila (Makati).
Bra beläget hotell i Makati. Rummen börjar bli lite daterade men är helt ok. Trevlig personal, med personalchef Wiliam i spetsen). Bra frukostbuffé, Pool och restaurang på taket. Allt som ett allt ett mycket bra val om du ska till Manila.
Bodde här 2 nätter i januari 2024
Svar från GM Tim 26 jan. 2024
Thank you so much for your positive feedback and we are glad William our food and beverage manager was able to make your stay even more memorable. We all look forward in welcoming you back soon.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2023
Svar från GM Tim 1 dec. 2023
Thank you for the positive review and we are so delighted to know you had a great time. We look forward in welcoming you back soon.

6/10 Okej

Dana

Reste med familjen
Inget
Bodde här 5 nätter i oktober 2023
Svar från GM Tim 23 okt. 2023
Thank you for your feedback and we are glad you were satisfied with your recent stay with us. We look forward in welcoming you back soon.

6/10 Okej

Emma

Reste i grupp
Gillade: Renlighet
Bodde här 2 nätter i oktober 2022
Svar från GM Tim 25 okt. 2022
Thank you for your rating and we are glad you are somehow satisfied with your recent stay. We continue to listen and improve on our services and we shall look forward in welcoming you back.

10/10 Fantastiskt

Evelyn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We enjoyed our stay in City Garden Hotell. 10 out of10
Bodde här 1 natt i april 2022
Svar från GM Tim 25 apr. 2022
Thank you so much for providing as an excellent feedback and we are really glad you had a great time. We are all looking forward in welcoming you back

8/10 Bra

Monica

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från GM Tim 20 maj 2020
Thank you for the rating and we are glad you enjoyed. We look forward in welcoming you back amidst the pandemic crisis during this time.

8/10 Bra

Mariening

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i mars 2020
Svar från GM Tim 19 mars 2020
Thank you for the positive feedback and we are glad you were satisfied of your recent stay. We are all looking forward in welcoming you back when our hotel re-opens.

10/10 Fantastiskt

Marcus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I’m coming back for sure!
Nice hotel with a good location. Great room with nice view. Pool and rooftop bar/restaurant. Little bit simple brakefast but overall great place
Bodde här 3 nätter i januari 2020
Svar från GM Tim 13 jan. 2020
Thank you for your wonderful review and we are glad you loved our hotel. We are all excited in welcoming you soon and we shall continue improving in order to provide an excellent experience for you.

10/10 Fantastiskt

Melanie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Semester med familjen.
Fina rena rum och pol på taket. Frukost buffén var mindre bra.
Bodde här 3 nätter i januari 2020
Svar från GM Tim 10 jan. 2020
Thank you for choosing to spend quality time with your family at our hotel during the holidays and we are glad you had a great time. We are all looking forward in welcoming you back with us.

8/10 Bra

Mirka

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från GM Tim 24 jan. 2020
Thank you for rating us and we are glad you were satisfied of your recent stay. We are all looking forward in welcoming you back soon.

8/10 Bra

rufus

Affärsresenär
Gillade: Personal och service
Not the best district, but nice roof top pool, good service
Bodde här 1 natt i juni 2019
Svar från GM Tim 4 okt. 2019
Thank you for choosing to stay with us and we are glad you loved our services and facilities. We are all looking forward in welcoming you back with us.

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beställ mat via roomservice
Väldigt fint hotell till bra pris. Sista kvällen så beställde vi en carbonara och stora special hamburgaren med roomservice. Sammanlagt pris på ca 200kr inte alls farligt med tanke på att det är roomservice pris. Hamburgaren var enorm allt smakade helt fantastiskt. Överlägset bästa maten vi ätit i Filippinerna. Skypoolen på taket var mysigt på kvällen. Fin utsikt över Makati området.
Bodde här 2 nätter i augusti 2019
Svar från GM Tim 17 aug. 2019
Thank you for sharing to us your excellent feedback and we are really happy that our food at our restaurant was able to satisfy your taste buds. Your review will certainly be shared to our chefs who prepared your food and this shall certainly motivate them to continue the great work. We are all looking forward in welcoming you back soon.

8/10 Bra

Jiale

Gillade: Renlighet och personal och service
Staff was super helpful and friendly
Bodde här 4 nätter i maj 2024
Svar från GM Tim 14 maj 2024
Thank you for choosing to stay with us and we are delighted to know you found our team helpful and friendly. We look forward in welcoming you back with us soon.

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice inside the hotel
Bodde här 3 nätter i mars 2024
Svar från GM Tim 15 maj 2024
Thank you for choosing to stay with us and we are really delighted to know you had a great time. We all look forward n welcoming you back soon.

10/10 Fantastiskt

Leamarie, Auburn

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2024
Svar från GM Tim 13 maj 2024
Thank you for the excellent review and we are really delighted to know you had a great time. Your feedback will motivate us to keep improving to keep us the best.

10/10 Fantastiskt

Nikko

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy for everything.
Bodde här 2 nätter i maj 2024
Svar från GM Tim 9 maj 2024
Thank you for the positive feedback and we will share your comments to our team. We look forward in welcoming you back soon.

6/10 Okej

Heliana

It was clean for an old building. The location is pretty crowded and a lot noise pollution.
Bodde här 3 nätter i maj 2024
Svar från GM Tim 7 maj 2024
Thank you for the feedback and we are glad you were satisfied of your recent stay. We shall work to keep improving our services to provide the best experiences for our guests.

10/10 Fantastiskt

Mokhtar, STERLING

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were all very wonderful and nice people, special thanks to the duty manager Mr. Ken Regards,
Bodde här 3 nätter i april 2024
Svar från GM Tim 6 maj 2024
Thank you for the positive review particularly to Mr. Ken and we are truly delighted to know you had a great time. We look forward in welcoming you back soon.

10/10 Fantastiskt

Graham

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with great service.
Bodde här 3 nätter i april 2024
Svar från GM Tim 6 maj 2024
Thank you for the positive review and we are truly delighted to know you had a great time. We look forward in welcoming you back soon.

10/10 Fantastiskt

Diego

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed at the hotel, solo, for about a week. The building itself, and staff are great! Had everything I needed, rooftop lounge has a beautiful view, and laundry service was so convenient. The area around the property can get really busy, and in the evening the area gets a little risque. Not dangerous at all, just risque. I would stay here again, easily!
Bodde här 5 nätter i april 2024
Svar från GM Tim 3 maj 2024
Thank you for sharing to us your delightful stay. We are very happy to hear you had a great time and we look forward in welcoming you back soon.

10/10 Fantastiskt

Herna

Gillade: Renlighet och bekvämligheter
Place was in good location, clean and our unit was quiet.
Bodde här 1 natt i april 2024
Svar från GM Tim 15 maj 2024
Thank you for choosing to stay with us and we are really delighted to know you had a great time. We all look forward n welcoming you back soon.

6/10 Okej

Philip

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Staff was generally very service minded and they were attentive to our needs. Rooms were in good condition, but are beginning to show signs of aging. A renovation would be a good idea. We were most disappointed with the hotel’s, food area. The food being served was well prepared and each day there was a different variety of foods to select from. The issue was not with the food itself, but rather with the fact that there is a cockroach infestation in the dining area. Two days in a row this was observed. The first day the bug was on the floor and a waiter attempted to discreetly step on it and dispose of it. However, on the second day, when trying to get a piece of cheese, a cockroach came out from under the cheese. This was reported to the staff. They apologized for this, and ultimately refunded me for only 1 day’s breakfast. They told me that they do have pest control, but if this is true the job being done is poor. Worse yet, not only do bugs breed germs, but now they are carrying pesticides onto the food. I am not certain that the staff appreciated enough the potential danger imposed on their guests. As I said though they were apologetic. We have not frequented the dining area since this occurrence, which is a big inconvenience. In the future, this experience would cause me not to consider staying at the City Garden Hotel.
Bodde här 7 nätter i april 2024
Svar från GM Tim 3 maj 2024
We would like to take this opportunity to sincerely apologize to the experiences you encountered. Rest assured this is an isolated matter and we have since rectified the concern. We hope you can give us another chance to demonstrate to you improvements we made particularly on the cleanliness of our restaurant.

8/10 Bra

Rowena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location wise. It's near to restaurants, public transportation and fast foods.
Bodde här 2 nätter i april 2024
Svar från GM Tim 3 maj 2024
Thank you for the positive review and we are delighted to know you had a satisfying stay. We look forward in welcoming you back soon.

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property, friendly staff
Bodde här 1 natt i april 2024
Svar från GM Tim 29 apr. 2024
Thank you for the positive review and we are truly delighted to know you had a great time. We all look forward in welcoming you back soon.

10/10 Fantastiskt

Bernard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff, room, breakfast buffet all plus.
Bodde här 2 nätter i april 2024
Svar från GM Tim 29 apr. 2024
Thank you for the positive review and we are truly delighted to know you had a great time. We all look forward in welcoming you back soon.

8/10 Bra

Willie

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff were kind and respectful. Breakfast bar was absolutely amazing. Thanks wo much for the stay.
Bodde här 4 nätter i april 2024
Svar från GM Tim 29 apr. 2024
Thank you for the positive review and we are truly delighted to know you had a great time. We all look forward in welcoming you back soon.

10/10 Fantastiskt

Scott, Sevierville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från GM Tim 26 apr. 2024
Thank you for the positive rating and review. We are really delighted to know you enjoyed and we look forward in welcoming you back.

10/10 Fantastiskt

Mokhtar, STERLING

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Special thanks to Ken, Lem and Pau. They're so professional and polite.
Bodde här 2 nätter i april 2024
Svar från GM Tim 24 apr. 2024
Thank you for the wonderful feedback and we are so delighted to know you had a great time. Ken, Lem and Pau will be delighted to know you loved the service they provided. We look forward in welcoming you back soon.

10/10 Fantastiskt

Paulino

Bodde här 5 nätter i april 2024
Svar från GM Tim 13 maj 2024
Thank you for the excellent review and we are really delighted to know you had a great time. Your feedback will motivate us to keep improving to keep us the best.

8/10 Bra

Paulino

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved everything except the constant humming of something that sounds like a compressor which goes on every minute without fail. Outside area is crowded which is understandable with the hotel in the middle of downtown Makati
Bodde här 2 nätter i april 2024
Svar från GM Tim 26 apr. 2024
Thank you for choosing to stay with us and we apologize for any inconveniences encountered. Rest assured we have already rectified the concerns and will ensure that such does not repeat.

10/10 Fantastiskt

Angelo, Richmond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Impeccable service
Bodde här 4 nätter i april 2024
Svar från GM Tim 24 apr. 2024
Thank you for the wonderful feedback and we are so delighted to know you had a great time. We look forward in welcoming you back soon.

8/10 Bra

Jason

Bodde här 2 nätter i april 2024
Svar från GM Tim 7 maj 2024
Thank you for the positive review and we are glad you had a great time. We look forward in welcoming you back soon.

10/10 Fantastiskt

Leamarie, Auburn

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
City Garden Hotel Makati has good value for your money. Rooms are clean and comfortable. Staff is very friendly and attentive. One of the bellhops went beyond what was expected. We were transferring to our next hotel, which was the next block up the street. I was about to call a ride share service and the bellhop stated he would just bring all our bags there for us. I was quite impressed and appreciative for his kindness. We will definitely stay here in the future.
Bodde här 5 nätter i april 2024
Svar från GM Tim 17 apr. 2024
Thank you so much for the wonderful feedback and we are truly delighted to know you had a great time. We are all looking forward in welcoming you back soon.

4/10 Dåligt

Corey, Chesapeake

Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från GM Tim 15 apr. 2024
We regret to hear the low review score and we are more than happy to hear feedback for us to improve.

10/10 Fantastiskt

Xerxese

Bodde här 1 natt i april 2024
Svar från GM Tim 6 maj 2024
Thank you for the positive review and we are truly delighted to know you had a great time. We look forward in welcoming you back soon.

10/10 Fantastiskt

Luan Markes, Dublin 6

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel in a convenient location. The bedroom was spacious and the bed comfortable. The breakfast was delicious and the staff friendly!
Bodde här 2 nätter i mars 2024
Svar från GM Tim 15 apr. 2024
Thank you so much for sharing to us your wonderful feedback and we are truly delighted to know you had a great time. We look forward in serving you once again.

8/10 Bra

JORDANA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM Tim 11 apr. 2024
Thank you for the positive feedback and we are delighted to know you had a great time. We are all looking forward in welcoming you back soon.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was extremely pleasant
Bodde här 4 nätter i april 2024
Svar från GM Tim 15 apr. 2024
Thank you so much for sharing to us your wonderful feedback and we are truly delighted to know you had a great time. We look forward in serving you once again.

10/10 Fantastiskt

YASUHIKO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från GM Tim 12 apr. 2024
Thank you for choosing to stay with us and we are glad you had a wonderful stay. We all look forward in welcoming you back.

10/10 Fantastiskt

Anselmo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff and helpful. Excellent on Knowledgeable of customer services.
Bodde här 3 nätter i mars 2024
Svar från GM Tim 15 apr. 2024
Thank you so much for sharing to us your wonderful feedback and we are truly delighted to know you had a great time. We look forward in serving you once again.

10/10 Fantastiskt

federica

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the hotel is located in a very convenient location, with restaurants and shops close by. The room is clean and big enough. breakfast is ok: not the most memorable one, but still good and quite rich
Bodde här 1 natt i mars 2024
Svar från GM Tim 15 apr. 2024
Thank you so much for sharing to us your wonderful feedback and we are truly delighted to know you had a great time. We look forward in serving you once again.

6/10 Okej

Jiale

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very loud outside surrounding area is dirty
Bodde här 7 nätter i mars 2024
Svar från GM Tim 5 apr. 2024
Thank you for your feedback and due to the central location, our area can be too vibrant for some travelers. Rest assured cleanliness in our hotel is our top priority.

10/10 Fantastiskt

Paulino

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Outside area too crowded
Bodde här 8 nätter i mars 2024
Svar från GM Tim 24 apr. 2024
Thank you for the wonderful feedback and we are so delighted to know you had a great time. We look forward in welcoming you back soon.

10/10 Fantastiskt

Jalal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very nice and professional 👏
Bodde här 2 nätter i mars 2024
Svar från GM Tim 2 apr. 2024
Thank you so much for the wonderful feedback and we are delighted to know you had a great time. We are all looking forward in serving you once again.

10/10 Fantastiskt

jeffery, LEXINGTON

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ok
Bodde här 1 natt i mars 2024
Svar från GM Tim 1 apr. 2024
Thank you for the positive feedback and we are truly delighted to know you had a great time. We are all looking forward in welcoming you back soon.

8/10 Bra

Kazuo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast has a wide variety and is reasonably priced so everyone will be satisfied.
Bodde här 4 nätter i mars 2024
Svar från GM Tim 2 apr. 2024
Thank you so much for the wonderful feedback and we are delighted to know you loved our breakfast. We are all looking forward in serving you once again.

10/10 Fantastiskt

Dean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property with friendly staff and the location is ideal for night life activities. I’ll definitely be back on my next trip.
Bodde här 2 nätter i mars 2024
Svar från GM Tim 2 apr. 2024
Thank you so much for the wonderful feedback and we are delighted to know you had a great time. We are all looking forward in serving you once again.

6/10 Okej

kenichi

Bodde här 2 nätter i mars 2024
Svar från GM Tim 19 apr. 2024
Thank you for the review and we are glad you were satisfied. We continue in working hard to keep improving our services.

10/10 Fantastiskt

Rainer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Hotel etwas in die Jahre gekommen aber trotzdem sauber und ordentlich. Das Personal zuvorkommend und freundlich. Das Umfeld etwas gewöhnungsbedürftig mit vielen Ladybars und Prostiuierten. Aber hey - das ist Makati. Das Hotel liegt an der Hauptstraße was den Vorteil hat, dass die Verkehrsanbindung hervorragend ist, aber auch dass ab 6:00 morgens reger Verkehr herrscht. Ich würde wiederkommen
Bodde här 3 nätter i mars 2024
Svar från GM Tim 2 apr. 2024
Thank you so much for the wonderful feedback and we are delighted to know you had a great time. We are all looking forward in serving you once again.