Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 979 av 1585 recensioner" "
10 - Fantastiskt
979
8 - Bra i betyg. 353 av 1585 recensioner" "
8 - Bra
353
6 - Okej i betyg. 120 av 1585 recensioner" "
6 - Okej
120
4 - Dåligt i betyg. 82 av 1585 recensioner" "
4 - Dåligt
82
2 - Väldigt dåligt i betyg. 51 av 1585 recensioner" "
2 - Väldigt dåligt
51
8,8/10
Renlighet
9,2/10
Personal och service
8,6/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
8/10 Bra
Verifierad resenär
Reste med familjen
14 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 6 nätter i november 2023
Svar från DM 15 nov. 2023
Dear Guest,Greetings from Dusit Thani Manila!Thank you for taking the time to share your feedback regarding your most recent stay with us. Your feedback is extremely important to us in our journey to provide exceptional experience. We are grateful to know that we met your expectation. Rest assured that we will continue with our commitment to provide fine hospitality to our valued guests. We hope that you will continue to choose us as your second home.Graciously yours,Ryan SamontanesGuest Services Manager
10/10 Fantastiskt
Lasse
Reste med familjen
19 maj 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dusit är favoriten
Perfekt plats att bo på, underbar (men dyr om den inte betalas genom bokningen) frukost. rent och fint.. lite liten pool bara.
Lasse
Bodde här 4 nätter i maj 2022
Svar från Stanley Lo, General Manager 17 juni 2022
Dear Mr. Lasse,
Thank you for choosing to stay at the Dusit Thani Manila and taking the time to post your review. It was our pleasure serving you and your feedback is highly appreciated. We look forward to welcoming you once more at Dusit Thani Manila.
Kob Khun Krub,
Stanley Lo, General Manager
10/10 Fantastiskt
Rolf
27 apr. 2022
Rolf
Bodde här 1 natt i april 2022
Svar från Stanley Lo, General Manager 29 apr. 2022
Dear Mr. Rolf,
Thank you for the perfect rating. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon.
Kob Khun Krub,
Stanley Lo General Manager
10/10 Fantastiskt
Amparo
Reste med familjen
8 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service and good location.
Amparo
Bodde här 3 nätter i maj 2024
10/10 Fantastiskt
Kazumoto
Reste med sin partner
8 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So very nice !
Kazumoto
Bodde här 1 natt i maj 2024
10/10 Fantastiskt
T
6 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
T
Bodde här 4 nätter i april 2024
10/10 Fantastiskt
Michael
Reste med familjen
6 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the third Dusit i have stayed at. Comfortable and pleasant stay.
Michael
Bodde här 2 nätter i maj 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Mr. Michael, Thank you for choosing to stay at Dusit Thani Manila and for sharing your feedback with us.We are delighted to hear that you had a comfortable and pleasant stay with us. It's always a pleasure to welcome back returning guests, and we are honored that you have chosen to stay with Dusit once again.We strive to provide our guests with exceptional service and a memorable experience, and we are thrilled that we met your expectations.We look forward to welcoming you back for your fourth stay.Warm regards,Dusit Thani Manila
10/10 Fantastiskt
Tennyson, Honolulu
Affärsresenär
6 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel!! Would stay here always on my trips to Manila!! Great service and rates..
Tennyson
Bodde här 1 natt i maj 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Tennyson, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your feedback with us.We are thrilled to hear that you love our hotel and that you plan to stay with us on all your trips to Manila. Providing excellent service and competitive rates are priorities for us, and we are delighted that we met your expectations in these areas.We look forward to welcoming you back on your next trip, and please do not hesitate to let us know if there is anything we can assist you with.Warm regards,Dusit Thani Manila
10/10 Fantastiskt
Marcelo S
Reste med sin partner
4 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing more i can say, all we recieved are excellent services for all their guest.
Marcelo S
Bodde här 2 nätter i maj 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Marcelo, Thank you for taking the time to share your feedback with us.We are thrilled to hear that you received excellent service during your stay with us. Providing our guests with exceptional service is our top priority, and we are delighted that we met your expectations.Your kind words are greatly appreciated, and we look forward to welcoming you back to our hotel in the future.Warm regards,Dusit Thani Manila
10/10 Fantastiskt
Lawrence
3 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the breakfast
Lawrence
Bodde här 3 nätter i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Lawrence,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila
8/10 Bra
TAKATSUGU
3 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
TAKATSUGU
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Takatsugu,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
Diana F
Reste med familjen
2 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful property. Would definitely stay again.
Diana F
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Ms. Diana, Thank you for choosing to stay at Dusit Thani Manila and for sharing your experience with us.We are thrilled to hear that you found our property beautiful and that you would definitely stay with us again. Your kind words are greatly appreciated, and we look forward to welcoming you back on your next visit.If there is anything we can assist you with in the meantime, please do not hesitate to let us know.Warm regards,Dusit Thani Manila
10/10 Fantastiskt
TADAHIRO
Reste med sin partner
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very kind staff many many
TADAHIRO
Bodde här 4 nätter i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Tadahiro,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila
10/10 Fantastiskt
Melchor
Reste med familjen
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay
Melchor
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Melchor ,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
Librada
1 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Librada
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Librada,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila
10/10 Fantastiskt
Vivian
30 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very kind and respectful staff
Vivian
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Vivian,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila
6/10 Okej
Rowena
Reste i grupp
29 apr. 2024
Gillade inte: Bekvämligheter
Staff are friendly. During my stay, it was busy day and I understand but that doesn't mean they have no time to clean my room. They forgot to clean and they said they will come back until evening nobody showed up to clean.
Rowena
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Ms. Rowena, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your feedback with us.I'm glad to hear that you found our staff friendly, but I'm truly sorry for the inconvenience you experienced regarding the cleaning of your room. Please accept our sincerest apologies for the oversight and the delay in addressing this matter during your stay.Rest assured, We have personally addressed this issue with our housekeeping team to ensure that proper procedures are followed to prevent a recurrence of this situation in the future.Once again, I apologize for the inconvenience, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Dusit Thani Manila
10/10 Fantastiskt
Vicel
27 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent service
Vicel
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Vicel,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila
6/10 Okej
NOEL, Smithtown
26 apr. 2024
Gillade: Renlighet
not much effort to accommodate request for king bed and free breakfast for one day of the two day stay since we're leaving late the second day instead of the ff morning 😟
NOEL
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Mr. Noel, Thank you for choosing to stay at Dusit Thani Manila in Makati and for taking the time to share your feedback with us.I sincerely apologize for any inconvenience you experienced regarding your request for a king bed and complimentary breakfast for one day of your two-day stay. Please know that accommodating our guests' requests is a top priority for us, and I regret that we were unable to meet your expectations on this occasion.Your feedback is incredibly valuable to us, and I assure you that we will use it to improve our service and ensure that similar issues do not occur in the future.If there is anything else we can do to make your stay more comfortable, please do not hesitate to contact us directly.Thank you again for bringing this matter to our attention, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Dusit Thani Manila
10/10 Fantastiskt
desmond
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value
desmond
Bodde här 3 nätter i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Desmond,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
Frank
24 apr. 2024
Frank
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 26 apr. 2024
Dear Mr. Frank,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
Franco
Reste med familjen
24 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was remarkable and very accommodating. A very convenient location as well, being next to the mall (walking distance). I will definitely recommend Dusit to any of my relatives and friends who come to visit Manila. Well done👍💯
Franco
Bodde här 3 nätter i april 2024
Svar från Stanley Lo, General Manager 26 apr. 2024
Dear Mr. Franco, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your wonderful experience with us.We are thrilled to hear that our staff provided you with remarkable and very accommodating service. It's fantastic to know that you found our location very convenient, being next to the mall within walking distance.Your recommendation means a lot to us, and we truly appreciate your kind words.We look forward to welcoming your relatives and friends to Dusit Thani Manila in the future!Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Hubert
Affärsresenär
23 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Staff were accommodating and direct when assistance was needed.
Hubert
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 26 apr. 2024
Dear Hubert,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
4/10 Dåligt
Grace
Affärsresenär, Reste med familjen
21 apr. 2024
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Change newer linen.
Grace
Bodde här 9 nätter i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Ms. Grace,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
Satoko
Reste i grupp
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hospitality and smiles of the hotel staff made my stay very comfortable. Thank you very much. The DEVARANA SPA in the hotel is refreshing and relaxing. It's a wonderful spa.
Satoko
Bodde här 4 nätter i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Satoko, Thank you for sharing your positive experience with us!We are thrilled to hear that you had a comfortable stay and enjoyed the hospitality of our staff. Providing our guests with a refreshing and relaxing experience is our top priority, and we are delighted that you found our Devarana Spa to be wonderful.Your kind words are greatly appreciated, and we look forward to welcoming you back to Dusit Thani Manila soon for another relaxing experience.Warm regards,Stanley LoGeneral Manager
6/10 Okej
Jillian
21 apr. 2024
Gillade: Personal och service
Close to everything
Jillian
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Ms. Jillian,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
KAZUHIKO
21 apr. 2024
KAZUHIKO
Bodde här 2 nätter i april 2024
10/10 Fantastiskt
Amparo
Reste med familjen
20 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great and comfortable stay at Dusit Thani Manila . Customer service was amazing and all staff was so friendly. Very convenient to all the malls in Makati ,definitely will be back and recommend to friends and family.
Amparo
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Amparo, Thank you for choosing Dusit Thani Manila for your recent stay and for taking the time to share your wonderful feedback!We are delighted to hear that you had a great and comfortable stay with us and that our customer service exceeded your expectations. Your kind words about our friendly staff and convenient location are truly appreciated.Thank you for recommending us to your friends and family. We look forward to welcoming you back on your next visit to Makati!Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Jeffrey
Reste med sin partner
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dusit Thani has always been a home away from home. Will always choose this property whenever I needed a hotel in Makati. Great experience!
Jeffrey
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Mr. Jeffrey, Thank you for choosing Dusit Thani Manila as your home away from home in Makati!We are delighted to hear that you had a great experience with us. It's always a pleasure to welcome you back, and we appreciate your loyalty to our property.Looking forward to your next visit!Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Jose
19 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Jose
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Mr. Jose,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
John
19 apr. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great stay. Highly recommended. Better than most 4 and 5 star hotels in Manila/Makati/Ortigas. Been to many.
John
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Mr. John, Thank you for choosing Dusit Thani Manila and for taking the time to share your feedback!We are thrilled to hear that you had a great stay with us and that you highly recommend Dusit Thani Manila. Your kind words about our property are truly appreciated, especially coming from someone who has experienced many hotels in in Metro Manila. We look forward to welcoming you back for another wonderful stay!Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Kevin
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I lose this hotel and it's a great value for the money you pay.
I was complaining, in my head, about the price of the Pantry burger on the in-room dinning menu until I broke down and ordered it. Best burger and fries I've ever had.
Kevin
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Mr. Kevin, Thank you for sharing your recent experience with us!We are delighted to hear that you enjoyed our in-room dining experience, especially the Pantry burger. It's fantastic to know that we were able to exceed your expectations and provide you with the best burger and fries you've ever had. Your kind words mean the world to us!We truly appreciate your feedback and look forward to welcoming you back for another memorable stay at Dusit Thani Manila.Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Mark
18 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Mark
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 23 apr. 2024
Dear Mr. Mark,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
8/10 Bra
Young Yong
18 apr. 2024
Young Yong
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Marko
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall a great stay.
Marko
Bodde här 3 nätter i april 2024
Svar från Stanley Lo, General Manager 18 apr. 2024
Dear Mr. Marko,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
John
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed at many Makati and Ortigas hotels. Never this one.
Very pleased. Really a top notch hotel.
Price was reasonable so I stayed on the VIP floor.
Lounge has free breakfast and snack/dinner.
Food really very good for a hotel style buffet.
Suite room is huge and nice. Also very quiet.
Recommended.
John
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 18 apr. 2024
Dear Mr. John,Thank you for choosing to stay with us and for sharing your wonderful feedback. We are thrilled to hear that your experience at Dusit Thani Manila exceeded your expectations.It's fantastic to know that you found our hotel to be top-notch and that you were pleased with Club floor amenities, including the complimentary breakfast and snack/dinner offerings in the lounge. We're delighted that you enjoyed the quality of our food, and we're pleased to hear that you found our suite rooms spacious, comfortable, and quiet.Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to welcoming you back for another exceptional stay in the future. Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Kevin
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like this hotel and the staff is always attentive and fast. My hotel laundry bill turned out to be outrageously high and I will never do my clothes here again, but it's an excellent hotel.
Kevin
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 18 apr. 2024
Dear Mr. Kevin,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
Svar från Stanley Lo, General Manager 18 apr. 2024
Dear Kazuaki,Thank you for being a loyal patron of Dusit Thani Manila and for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered with the shower facilities during your stay.Your feedback regarding the shower situation is concerning, and we truly appreciate you bringing it to our attention. Ensuring the comfort and satisfaction of our guests is our top priority, and we take your comments very seriously.To address this matter promptly and effectively, we kindly ask for the room number or any additional details about your stay so that we can investigate the issue further and implement necessary improvements. Our goal is to provide consistently exceptional experiences for all our guests, and your feedback will help us achieve that.Once again, we apologize for the inconvenience you experienced, and we thank you for your understanding and cooperation. We look forward to hearing from you soon and to the opportunity to regain your trust and exceed your expectations on your next visit.Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Sosa
Reste med familjen
16 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool need to upgrade ..
Sosa
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 18 apr. 2024
Dear Ms. Sosa, Thank you for sharing your feedback regarding our pool area. We value your input as it helps us identify areas for improvement.We apologize for any inconvenience you experienced and assure you that we take your comments seriously. We will review your feedback carefully and consider any necessary upgrades to enhance our guests' experience at the pool.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
orin
Reste med sin partner
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff .
orin
Bodde här 4 nätter i april 2024
Svar från Stanley Lo, General Manager 18 apr. 2024
Dear Orin,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
Ria
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location
Except bathroom amenities needs some upgrade
Ria
Bodde här 4 nätter i mars 2024
Svar från Stanley Lo, General Manager 18 apr. 2024
Dear Ms. Ria,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location excellent. Providing convenient access to our guests is a top priority, and we're glad you appreciated it.We appreciate your feedback regarding the bathroom amenities. We are constantly striving to enhance the overall guest experience, and your input helps us identify areas for improvement. Rest assured, we will take your suggestion into consideration as we continue to make upgrades and enhancements to our facilities.Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Vivian
Reste med familj och småbarn
13 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always stayed at the hotel when i go home to the PI
Vivian
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 15 apr. 2024
Dear Ms. Vivian, Thank you for choosing to stay with us whenever you visit the Philippines. We truly appreciate your loyalty and continued support.It's always a pleasure to welcome you back to our hotel, and we're delighted to be your preferred choice of accommodation during your visits to the country. Our team works hard to ensure that each stay is memorable and comfortable for our guests, and we're glad to hear that you've consistently enjoyed your experiences with us.We look forward to welcoming you back on your next trip home to the Philippines. Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Darrio
8 apr. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great Stay would come back again
Darrio
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 11 apr. 2024
Dear Mr. Darrio,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great stay at Dusit Thani Manila and that you would consider returning in the future.Ensuring our guests' satisfaction is our top priority, and we are thrilled to know that your experience met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are pleased to hear that we succeeded in making your stay enjoyable.We would be honored to welcome you back for another memorable stay at Dusit Thani Manila.Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Elaine
8 apr. 2024
Elaine
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Ms. Elaine,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
2/10 Väldigt dåligt
Garfield
Reste med familjen
7 apr. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is very old. 3 star is the most for the comfort of the room. mold, peeling paint, odour.
Garfield
Bodde här 3 nätter i april 2024
Svar från Stanley Lo, General Manager 8 apr. 2024
Dear Garfield,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience or discomfort you experienced due to the condition of your room.Please rest assured that we take guest feedback seriously, and we will address the issues you mentioned promptly to ensure that our rooms meet the high standards of comfort and cleanliness that our guests expect and deserve.We appreciate your understanding and patience as we work to improve our facilities. If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know.Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Juanito, Calgary
Reste med familjen
6 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love the place so comfortable and the service from the front desk are excellent
Juanito
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 8 apr. 2024
Dear Juanito, Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you had a comfortable stay and received excellent service from our front desk team.Providing exceptional service and ensuring our guests' comfort are our top priorities, and it's rewarding to know that we succeeded in meeting your expectations. Your kind words will be shared with our team, and they will be delighted to hear that their efforts made a positive impact on your stay.We look forward to welcoming you back for another enjoyable experience at Dusit Thani Manila in the future. Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
Wataru
6 apr. 2024
Wataru
Bodde här 2 nätter i april 2024
Svar från Stanley Lo, General Manager 7 maj 2024
Dear Wataru,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
VELLA, HARPERS FERRY
Reste med familjen
6 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk, Pantry and Transportation staff were very helpful and friendly.
VELLA
Bodde här 3 nätter i april 2024
Svar från Stanley Lo, General Manager 8 apr. 2024
Dear Vella, Thank you for sharing your positive feedback about your recent stay with us. We are delighted to hear that our front desk, Pantry, and transportation staff provided you with helpful and friendly service. Your kind words will be shared with our team, and they will be thrilled to know that their efforts were appreciated.We always strive to ensure that our guests feel welcome and well taken care of throughout their stay, and it's wonderful to hear when we succeed in doing so. We hope to have the pleasure of welcoming you back to our hotel in the near future for another enjoyable stay.Warm regards,Stanley LoGeneral Manager
10/10 Fantastiskt
catherine
5 apr. 2024
catherine
Bodde här 1 natt i april 2024
Svar från Stanley Lo, General Manager 26 apr. 2024
Dear Ms. Catherine,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
10/10 Fantastiskt
Doyeub
5 apr. 2024
Doyeub
Bodde här 3 nätter i april 2024
Svar från Stanley Lo, General Manager 26 apr. 2024
Dear Doyeub,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager