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Recensioner av Hyatt Regency Manila, City of Dreams

5 out of 5
Hyatt Regency Manila, City of Dreams
Belle Avenue, Entertainment City, Parañaque, Manila

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 631 av 1000 recensioner" "
8 - Bra i betyg. 246 av 1000 recensioner" "
6 - Okej i betyg. 73 av 1000 recensioner" "
4 - Dåligt i betyg. 26 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 1000 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

Per

Reste med familjen
Manilla stop over
Nära flygplatsen bara 10 minuters bilfärd till hotellet. Vi använde oss av hotellets bilservice som fungerade bra.
Bodde här 1 natt i september 2019
Svar från Chana 1 okt. 2019
Tack så mycket för ditt betyg och kommentar. Vi arbetar hårt för att tillhandahålla den service som Hyatt Hotels världen över är känd för. Vi ser fram emot att välkomna dig tillbaka till ditt nästa Manila-besök, en möjlighet att visa en bättre förståelse för vad du förväntar dig av oss.

8/10 Bra

Michael, Norrköping, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
3-dagars vistelse på Hyatt
Jättebra hotell som vi valde med tanke på närheten till Mall of Asia (finns en fri shuttle), Dreamplay och möjligheten att spela lite på kasino. Mycket bra frukost i restaurangen, dock mycket mer begränsad i loungen. Servicenivån på hela hotellet var mycket bra med ett extra plus för personalen i loungen. Rekommenderas, bra värde för pengarna.
Bodde här 3 nätter i juli 2018
Svar från Jose 25 juli 2018
Thank you very much for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

10/10 Fantastiskt

Dennis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket trevligt casinohotell
Bra service, fantastisk frukostbuffé. Gratis buss till Mall Of Asia. Det givna alternativet nästa gång jag kommer till Manilla.
Bodde här 2 nätter i februari 2018
Svar från Jose 14 mars 2018
Thank you for your kind rating and comments. We look forward to welcoming you back.

10/10 Fantastiskt

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hyatt City of dreams Manila
Magiskt lyxhotell med grym service, fräscha och stora rum och nära till flygplatsen. Missa inte att boka ett rum som ger tillgång till Club loungen med separat incheckning, kontinental frukost, snacks, mat och dryck såväl alkoholfria som alkohol.
Bodde här 2 nätter i november 2017
Thank you very much for letting us know about your experience. We do our best to better understand our guests and their expectations. We look forward to welcoming you back.

10/10 Fantastiskt

Keith

Gillade: Renlighet och personal och service
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

MASAHIDE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
カジノもあって夜でも遊べる
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Teofilo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved staying at hyatt properties whever i travel.
Bodde här 1 natt i maj 2024

8/10 Bra

hiroshi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
チェックイン、アウトがスムーズです。部屋はとても綺麗です。カジノホテルなのでセキュリティは安全です。 エレベーターが二ヶ所に有り私が宿泊した部屋が反対側の棟でしたのでプールに行く時にエレベーターを乗り換えるのが不便でした。
Bodde här 3 nätter i maj 2024

8/10 Bra

Aileen

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is perfect place if you want to “climatize” coming from North America to humidity. Staff are really friendly and welcoming. Food/buffet has great selection. Shopping mall is next to the hotel. I just have to slashed one star from the over all rating. If you are sensitive to cigarette smell/ smoking, not for you. That’s from the casino downstairs. The floor we were in and the rooms smell acetone or fresh lacquer. But, definitely will be coming back!
Bodde här 2 nätter i maj 2024

8/10 Bra

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful pool
Bodde här 1 natt i april 2024

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice staff
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Miraquel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Monique

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoy my stay! The deluxe room was super spacious and I love the complimentary mini bar item! Loved the convenience of the restaurants and shopping on site plus the mall is across the street, easy to walk to with more restaurants and shopping options! Staff was very friendly! And the casino was fun! Enjoy it! I will definitely return!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

MASAHIDE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
空港から近く朝夕の大渋滞を回避してホテルまでいけます。隣接するショッピングモールや有名レストラン、そしてカジノ。昔からの繁華街にも車で近く。滞在するには良いホテルです。
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Martin, Botanic Ridge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Rozita

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They had a great service and all staff were awesome too. 😊
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Gunji, kitakyusyu yahatanishi

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Nigel, San Clemente

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here many times and it is always wonderful! The staff make the difference but the whole hotel and the setting in City of Dreams is fantastic. I cannot say enough good things about the kindness and attentiveness of the staff - especially the whole staff of the lounge and Ms Melody in particular.
Bodde här 1 natt i april 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates, particularly Melody, will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about your Regency Club Lounge experience.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

Justin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing
Bodde här 2 nätter i april 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

Teofilo

Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Mary Ann, Pomona

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love their rooms.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Emily, Los Angeles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property. Great check-in staff. Convenient location.
Bodde här 1 natt i mars 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 Bra

EMILIE

Bodde här 1 natt i januari 2024

8/10 Bra

Filmer Catalino V

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Derek

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
City of dreaMs parking garage so far. Wiss had its own parking otherwise great place to stay
Bodde här 1 natt i mars 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for taking the time to share your most recent experience during your stay with us. While the carpark building is the only parking facility shared by the entire City of Dreams complex, a complimentary shuttle service may be availed at the ground level for guests’ convenience. Again, thank you for your ratings, your positive feedback will definitely help us further improve the quality of our product and services.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

Virginia, Martinsville

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean and looks new and very convenient to store and restaurant.
Bodde här 2 nätter i mars 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

Lauren

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome staff and service
Bodde här 1 natt i mars 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

Solito

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean nice staff
Bodde här 4 nätter i mars 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

MARY ANN, CERRITOS

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It feels so homey, exceptional place to unwind
Bodde här 1 natt i mars 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

6/10 Okej

Phoebe

Bodde här 4 nätter i februari 2024

8/10 Bra

Evalyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Accessibility to restaurants and shopping.
Bodde här 1 natt i januari 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 Bra

Cynthia A.

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

masami

満足して帰宅できました
Bodde här 5 nätter i mars 2024
Svar från Steve Sasso 15 apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

Rommelito

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Rey, La Habra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff!
Bodde här 1 natt i mars 2024
Svar från Steve Sasso 9 mars 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the associates and their level of service. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

MARY ANN, CERRITOS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff are respectful, facility is clean and fragrant. Excellent housekeeping. Will come back again.
Bodde här 5 nätter i februari 2024
Svar från Steve Sasso 9 mars 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

Tohru

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
最高です。
Bodde här 1 natt i februari 2024
Svar från Steve Sasso 9 mars 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel. We are very much delighted by your feedback.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed as part of the club package and service was great
Bodde här 1 natt i mars 2024
Svar från Steve Sasso 2 mars 2024
Warm greetings from Hyatt Regency Manila, City of Dreams!Thank you very much for taking the time to share your experience during your stay with us. It is a delight to hear that you had wonderful time together here at Hyatt.I look forward to welcoming you on your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 Bra

Tarjei Raeder

Bodde här 1 natt i februari 2024

8/10 Bra

Myrna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
awesome!
Bodde här 1 natt i februari 2024
Svar från Steve Sasso 2 mars 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff attentive to any requests ensuring our stay was very enjoyable
Bodde här 3 nätter i februari 2024
Svar från Steve Sasso 2 mars 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the hotel associates. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

YEONG JU

very good
There was nothing uncomfortable during my stay at the hotel It was very well maintained and clean. Thank you for all the staff being kind.
Bodde här 9 nätter i januari 2024
Svar från Steve Sasso 2 mars 2024
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about the facilities and the stay atmosphere.We appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

May

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is great, room is great and dining options too. As expected, everything else is smoky. We enjoyed our short casino time!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

TADAHIRO

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
all good
Bodde här 3 nätter i februari 2024
Svar från Steve Sasso 2 mars 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Fantastiskt

akira

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2024

10/10 Fantastiskt

Lea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Couldn’t swim at 2nd attached pool
Only issue was a guard greeted me going to another pool and they would not let me swim there. I felt singled out.
Bodde här 4 nätter i februari 2024
Svar från Steve Sasso 2 mars 2024
Warm greetings from Hyatt Regency, City of Dreams Manila!We sincerely apologize for the recent experience you encountered during your stay. We hope that you were able to send us also your feedback through our Guest Satisfaction Survey in order to address this more properly. We will look into this and cascade it to our team.We hope that you will give us another opportunity to be of service to you.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams