Good afternoon,We're sorry for all the inconvenience.However, we find it strange that so many problems and they never complained at the reception.The air conditioning is automatic, it turns on and off when it reaches the temperature.The bedspreads on the bed are strange to us because they were dirty, however if they are left on the floor as we found them when cleaning the room, it is possible that they had some stains from stepping on them.Regarding the issue of the towel, that towel was lying on the floor, next to the bedspreads on the bed, our cleaning service thought they were for washing since it was also dirty.In the afternoon, the cleaning service gave you the towel, just as you requested.The hotel does not keep the client's towels...The best thing would have been to inform reception, surely at that moment everything had an explanation.Thank you and see you next time.

Muchas gracias por sus valoración y puntuación!!

Tack så mycket för din utvärdering och poäng. Vi hoppas att se dig snart igen.

Thank you very much for your comments and rating!Until the next visit!

We appreciate your rating. It helps us grow. We hope to see you soon. Greetings.

We appreciate your comment and rating. It helps us grow. We hope to see you soon. Greetings.

Thanks for the feedback! We will look at the problem with the TV and internet channels. In general, we never have problems, it may be something specific and/or external to the hotel.

Thank you very much for your comment. We hope see you soon.

Muchas gracias!! un saludo y hasta pronto!!

Thanks! and see you soon!

¡Muchas gracias! Esperamos verte pronto. Un saludo.

Vi uppskattar din kommentar. vi hoppas att vi ses snart.

Muchas gracias por su valoración y por alojarse en nuestro hotel.

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

Gracias por alojarse con nosotros, esperamos verles de nuevo

Gracias por sus comentarios y lamento que encuentre nuestras camas pequeñas, las medidas son de 105 cms.de ancho por 200 cms de largo y en cuanto a la ubicación del desayuno, era algo provisional y ya ha sido cambiado el lugar Un saludo

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Thanks for staying with us! Your opinion is very important to us.

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Dear Mr.,MontovioFirst of all, thank you very much for choosing our hotel to stay and for your rating.Receive a cordial greetingMariaCustomer service departmen

Dear Mrs. Usher Thank you very much for choosing our hotel to stay and for your positive evaluation.We have taken note of your suggestions in order to improve.All the bestCustomer service department

Estimada Señora Rosario,Muchas gracias por elegir nuestro hotel para alojarse y por su puntuación y valoración.Esperamos verles de nuevo prontoDepartamento de atención al cliente

Dear Mr. LAVOIE,Thank you very much for your evaluation and rating!!Customer service department:

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