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Recensioner av Victoria Hotel

3.5 out of 5
Victoria Hotel
25-26 Fort Crescent, Margate, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 180 av 371 recensioner" "
8 - Bra i betyg. 136 av 371 recensioner" "
6 - Okej i betyg. 35 av 371 recensioner" "
4 - Dåligt i betyg. 9 av 371 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 371 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Heather 5 nov. 2023
Thank you for your feedback.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019

8/10 Bra

Ann-Christine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Boendet fräschare än omgivningen.
Fräscht hotell i tyvärr ganska slitet och trött Margate
Bodde här 1 natt i juli 2017

6/10 Okej

Jasmina

Good location, clean with basics provided. Take along your soap and your shampoo, that's not provided 😊
Bodde här 2 nätter i maj 2024
Svar från Heather 10 maj 2024
Thank you for your feedback

6/10 Okej

Millie

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Heather 10 maj 2024
Thank you for your feedback

8/10 Bra

Johanna

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Heather 27 apr. 2024
Thank you for your feedback

6/10 Okej

Emma

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Heather 27 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Victoria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff, quirky comfortable bedroom . Perfect location.
Bodde här 1 natt i april 2024
Svar från Heather 9 apr. 2024
Thank you so much for your review! We hope to welcome you back again soon

8/10 Bra

Julia

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Great view and close to all the Margate sights and the Turner Gallery. Very friendly and helpful staff and we had a good price for a 2 night family stay. We also found a terrific breakfast cafe just up the road. All good.
Bodde här 1 natt i mars 2024
Svar från Heather 9 apr. 2024
Thank you so much for your review!We hope to welcome you back again soon

10/10 Fantastiskt

constant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Heather 9 apr. 2024
Thank you for your review! We hope to welcome you again soon

8/10 Bra

Diana

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Happy with all aspects of my stay here. Room was clean and comfortable with all I needed for a one night stay. Only thing that needs attention is the online info which still says breakfast is included, but clearly has not been so for some time. Not a problem as plenty of places to eat nearby, but it would be better if this was clear when booking as it's not an arrangement that would suit everyone.
Bodde här 1 natt i mars 2024
Svar från michaela 1 apr. 2024
thankyou for your feedback,we were unaware that the breakfast option had been put back online,we will be sure to rectify this.thankyou for staying with us,we look forward to hopefully seeing you again soon.kind regards

8/10 Bra

Catherine

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Spacious room, and a good price. Would have been nice to have Breakfast as an option.
Bodde här 1 natt i mars 2024
Svar från Heather 1 apr. 2024
Thank you for your review and feedback

8/10 Bra

Aiden

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would of liked breakfast as an option otherwise no complaints
Bodde här 1 natt i mars 2024
Svar från michaela 27 mars 2024
thankyou for staying with us,we look forward hopefull seeing you again.

10/10 Fantastiskt

brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value for money, right on the seafront, whilst accessible to pubs and restaurants, and town centre. Spotlessly clean, with complimentary tea/coffee facilities
Bodde här 1 natt i mars 2024
Svar från michaela 24 mars 2024
we are glad you enjoyed your stay, we look forward to hopefully seeing you again soon .

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great place to stay for a relaxing weekend in Margate.
Bodde här 1 natt i mars 2024
Svar från michaela 24 mars 2024
thankyou for staying with us we hope to see you again soon.

10/10 Fantastiskt

Aidan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We arrived late and the night porter was very accommodating, including opening the bar so we could get drinks. The hotel isn't overburdened with facilities, which is good, because we then weren't tempted to stay in. Only food served seems to be a Sunday roast, for which we weren't around Although the hotel doesn't do breakfast, the Fort Cafe, which is a 3 minute walk does an amazing breakfast. The Hotel is very convenient for the old town, local pubs/ restaurants and the Turner Gallery, all only a few minutes walk. Street parking was quite easy.
Bodde här 3 nätter i februari 2024
Svar från the victoria hotel 5 mars 2024
thankyou for staying with us, we look forward to hopefully seeing you again soonkind regardsmichaela

6/10 Okej

Samuel

Gillade: Personal och service
Bodde här 1 natt i februari 2024
Svar från michaela 24 mars 2024
thankyou for staying with us

8/10 Bra

Howard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice little hotel
Nice little hotel right on the seafront and only a short walk into town. Great value and staff very helpful.
Bodde här 2 nätter i januari 2024
Svar från michaela 24 mars 2024
we are glad you enjoyed your stay. We hope to see you in the future for a return visit,thankyou for your feedback

6/10 Okej

Peter

Reste i grupp
Gillade: Renlighet och bekvämligheter
We booked this hotel around a week before we travelled as it had good reviews. I tried contacting the hotel by phone on several occasions over two days before booking but no one was answering the phone and my answerphone message wasn't responded to. That aside, the two ladies we dealt with on Reception on arrival and departure were excellent and the room was well furnished and modern. However, I did notice a layer of dust on the lamp base when I had the lamp on in the evening which did make me wonder how thoroughly the room had been cleaned. The smoke alarm in the room was also missing it's cover and the lights were behaving a little strangely when switched on first thing in the morning (constantly dimming and then getting brighter for the first couple of minutes). These were just minor niggles but still annoying. We were also a little concerned that being on the top floor (third floor?) whether we'd get out in the event of a fire with no fire escape. I'm sure the hotel met fire regs but we were still concerned all the same. Overall, our stay was a comfortable one and the hotel has obviously had a lot of investment in recent years (it was presumably a former guest house?). One other thing to mention is parking. On street parking in the area was difficult to come by if you were looking to park close to the hotel. There is, though, a pay & display car park a couple of streets away.
Bodde här 1 natt i januari 2024
Svar från Justine 19 jan. 2024
I do apologise for the lack in communication, we are having terrible trouble with our telephone lines at the moment, i will speak to housekeeping and address to rooms, unfortunately the parking is out of our control. If you do visit us again please ask if we have any rooms on lower floorsThank you for your feed back

8/10 Bra

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great break away
Beautifully decorated and friendly staff. Just the twin beds pushed together as a double was a touch uncomfortable.
Bodde här 1 natt i januari 2024
Svar från justine 19 jan. 2024
Thankyou for your comments, sorry about the bed, we do have to have these in place for twinning purposes, but if you visit us again, please ask for a room with a bed that cant be twinned and we will do our very best to accomodate.Thank you for your feedback

8/10 Bra

Mambretti

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good
Bodde här 1 natt i december 2023
Svar från justine 2 feb. 2024
thankyou for your rating, we hope to see you again

6/10 Okej

Virve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Weekend visit
Had some very loud late night arrivals from the gig venue, also a very hot night and with windows open a lot of noise from the street so a very noisy night. Room was otherwise quite nice and staff was helpful. Also location is good.
Bodde här 2 nätter i september 2023
Svar från justine 2 feb. 2024
unfortunately we cannot police the noise outside, i believe you stayed in september, i think that was probably the hottest weather we had this year, if you were to stay with us again, maybe try one of our back rooms, the footfall its quieter . But thankyou for your review

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från justine 2 feb. 2024
thankyou, we hope to see you again

10/10 Fantastiskt

Gyubin

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Justine 26 jan. 2024
Thank you for your ratingWe hope to see you again

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
best in margate to date
I arrived a little earlier than the check in time but that wasn't a problem and I was able to get my key promptly the room was brilliant for the price and everything worked and the cleanliness was on point staff were helpful and friendly and let me leave my bag after checking out to enjoy the rest of my day
Bodde här 1 natt i december 2023
Svar från justine 19 jan. 2024
Hi Matthew, we are glad you enjoyed your stay with us, Im glad we could check you in on early arrival, we always will if we can try to make things better for our guests.We hope to see you again best wishes

8/10 Bra

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från justine 19 jan. 2024
Thanks for reviewWe hope to see you again in the future

6/10 Okej

Kevin

Affärsresenär
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Malgorzata

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love the place and people
I loved it. I needed help and support, and there was not a single problem with it. Thank you
Bodde här 2 nätter i december 2023
Svar från Justine 19 jan. 2024
We are happy you enjoyed your stay with us and for your review.We hope to see you again in the futureBest Wishes

10/10 Fantastiskt

Alison

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel with friendly owner
Bodde här 1 natt i december 2023
Svar från Justine 19 jan. 2024
Thank you for your review, I know it was a very difficult time for you and your brother, It was lovely to meet you both and hope things are much better for you all.It would be lovely to see you again if ever you are back down from Scotland and your brother from the USBest Wishes

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stop over for gigging in Margate
Nice clean room, plenty of space, simple check in. Few tiny niggles round the edges which can be easily fixed. E.g. turn heating on prior to arrivals so room is nice and warm.
Bodde här 1 natt i december 2023
Svar från Justine 19 jan. 2024
Thank you for your review, sorry the heating wasnt turned on in your room before check in, i will speak with the staff to make sure this is done in the future.We hope you will visit us againBest Wishes

6/10 Okej

Diana

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was really nice. Staff was super friendly and polite. We stayed there for quick vacation for few days, room was warm with beautiful sea view. 5 star experience !
Bodde här 2 nätter i november 2023
Svar från justine 28 nov. 2023
Thankyou for your review, we are happy you enjoyed your stay with us

8/10 Bra

Diana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Its beautifully here only think was cold in room 1
Bodde här 1 natt i november 2023
Svar från justine 28 nov. 2023
Hi diana, I hope you are a lot warmer now that you have extra bedding, unfortunately with these old Victorian buildings and on seafront it can sometimes get chilly

6/10 Okej

Diana

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only think is its cold
Bodde här 1 natt i november 2023
Svar från justine 28 nov. 2023
replied on earlier postxx

10/10 Fantastiskt

Allen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Heather 20 nov. 2023
Thank you for your review! We hope to welcome you back again soon

6/10 Okej

Anzhela

Bodde här 2 nätter i november 2023
Svar från Heather 4 dec. 2023
Thank you for your feedback.

8/10 Bra

Edith

Bodde här 1 natt i november 2023
Svar från Heather 5 nov. 2023
Thank you for your review. We hope to welcome you back in the near future.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Heather 5 nov. 2023
Thank you for your review. We're sorry to see that you didn't enjoy your stay with us as we'd hope you would. If there's anything you'd like to let management know please contact us.

10/10 Fantastiskt

Alexander Geoffrey, London

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and welcoming staff. Luxury room with a sea view at such a good price. I couldn't have asked for more!
Bodde här 2 nätter i oktober 2023
Svar från Heather 5 nov. 2023
Thank you for your review, we hope to welcome you back in the near future!

6/10 Okej

Mary

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The room was okay. The mattress was very uncomfortable and there was no soap or shampoo in the shower. The springs could be felt when you lay down. I was told on checking in that someone was at the front desk 24/7. When I went to find someone Sat. morning no one was there during the hour I tried. When I tried to phone reception the line was busy, I finally left a note on the desk with,my phone number but no one rang the entire day. The only person working there was a lady who told me she was there to clean. She but some extra duvets over the mattress. The are around the hotel has many deserted buildings.
Bodde här 2 nätter i oktober 2023
Svar från Heather 5 nov. 2023
Thank you for bringing this matter to our attention. I shall talk to the staff who were on shift during your stay.

8/10 Bra

Philip

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 2 nätter i oktober 2023
Svar från Heather 5 nov. 2023
Thank you for your review. We hope to welcome you again in the near future.

2/10 Väldigt dåligt

Alka

Gillade: Personal och service
Bodde här 2 nätter i oktober 2023
Svar från manager 1 nov. 2023
cant help if no issues reported

10/10 Fantastiskt

Natalie

Bodde här 2 nätter i oktober 2023
Svar från Manager 11 okt. 2023
Many thanks

6/10 Okej

Ariel, Seattle

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was a cute property but some basic cleanliness issues. The fan had clumps of dust hanging off of it, the side tables were a little sticky, the carpet needed a vacuum, and the window ledge was piled high with pigeon poop. I think these are all fixable.issurs that can be easily addressed by a regular cleaning. The staff was nice. I would advise requesting a room on the lower floor if you have large/heavy bags.
Bodde här 1 natt i oktober 2023
Svar från Manager 11 okt. 2023
I will let housekeeping know this should be done periodically anyway.Regards

10/10 Fantastiskt

Connor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Manager 11 okt. 2023
many thanks

8/10 Bra

Maris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Heather 5 nov. 2023
Thank you for your review. We hope to welcome you again in the near future.

2/10 Väldigt dåligt

Susan

Janine was lovely
Bodde här 2 nätter i september 2023
Svar från justine 25 sep. 2023
was lovely to meet you all

10/10 Fantastiskt

Monique

Bodde här 3 nätter i september 2023
Svar från Manager 11 okt. 2023
many thanks

4/10 Dåligt

Sharn

Gillade: Personal och service
The sink was tiny, windows dirty with no double glazing and the traffic on the road outside was heavy. There was also not enough privacy as somebody went into an adjoining room on the last couple of days and I could hear them clearly. Somebody also walked into my room when I was sleeping at 1.00 am.
Bodde här 5 nätter i september 2023
Svar från Manager 11 okt. 2023
Unfortuntely we are unable to change the windows being the building is listed. I cant comment on a person walking into your room it wouldnt have been staff we also suggest that doors should be locked